Von Dutch Opiniões 

*1-Star Review: Extremely Disappointing Experience – Avoid This Company**

I placed an order on Sunday, March 8th, and paid $70 for next-day air shipping to ensure fast delivery. The package didn't even leave their facility until **four days later**. Then, on the day it was supposed to arrive, they suddenly claimed the item was out of stock—despite it being clearly listed as in stock when I checked out and completed the purchase.

When I contacted support to express my frustration and request a refund on the expedited shipping fee (since the service wasn't provided as advertised), they responded that orders generally take 1-6 days to process and that "next day air" isn't truly guaranteed or as marketed. This feels like false advertising.

I've followed up multiple times over email, but they've provided no real response or resolution. The package is now scheduled to arrive in about 8 days total, turning what should have been a quick 1-3 day delivery into two weeks+

This level of service is completely unacceptable. Paying a premium $70 for expedited shipping only to experience massive delays, stock issues after payment, and zero accountability shows a total lack of respect for customers' time and money. It's reasonable to expect a full refund on that shipping fee when promises aren't fulfilled.

Customer service, particularly "Aly" from support, has been extremely unprofessional—ignoring my concerns, failing to acknowledge my dissatisfaction, and offering no meaningful help.

**Bottom line: Do NOT order from Von Dutch.** Terrible logistics, misleading shipping options, poor communication, and a clear focus on taking money over actually satisfying customers. Save yourself the headache and shop elsewhere.

Nickel, très rapide et efficace,
Plus un petit « goodies » toujours bien venu

Vêtement de qualité parfaitement coupé
Livraison du colis en 72h comme annoncé
Produits totalement conforme aux photos et description
Très satisfait de cette 2eme commande

Commande rapide. Les produits étaient conformes.

Je suis tombé par hasard sur votre site avec des recherches sur le net Google en surfant via des photos de chemise&veste.
Excellent esprit et j’aime bien le style.
Facile pour surfer et commander 👍

Qualité,Etat d'esprit et Image de la marque au top! Prestation de livraison nickel et le petit autocollant en plus dans le colis ce n'est pas grand chose pour certains mais ça fait plaisir! Quoi dire de plus ! Von Dutch Forever !

Commande et livraison parfaite

Site attractif et produits originaux et de bonne qualité

Livraison rapide
Prix promo super

Très satisfait de ma chemise

J acheté du von dutch depuis quelque année maintenant et jamais déçu et les casquettes sont de qualité ainsi que les t shirts et pull pas d hésitation à avoir vont ducth est une valeur sur.

Purchasing from them is a risk!!! An item I order in Nov. 2025 has still not been received or reimbursed and their customer service is bad too!!! I will never order from this company again!!!

Their 20 something year old on Tiktok are extremely rude even the customer service complaint center is extremely rude. They were even more rude to someone who has disabilities. I will never purchase something from this company. They push products on you and when there's an issue with the order they say too bad we dont offer refunds.

La casquette est comme j’imaginais !
Superbe, je recommderai

Très bon échange avec le site, du début de la commande à la livraison. Franchement je suis très content des vêtements commandés et de la qualité des produits Von Dutch.
Von Dutch est une marque avec un très bon rapport qualité prix et bien avant de m’inscrire sur le site Von Dutch, j'ai acheté des vêtements de cette marque sur différents sites internet et à des revendeurs de cette marque, que je retrouvai annuellement sur des rassemblements ou des manifestations de véhicules anciens, motos et automobiles.
En conclusion je porte des vêtements Von Dutch pour leur originalité et le rapport la qualité/prix car ceux-ci vieillissent très bien avec le temps .

I completely regret shopping with von dutch for how they have handled my transaction as well as seeing how they have scammed others out of their money. I ordered a bag for my wife on February 17th and paid $70 to overnight it so I could surprise her. Here we are 3 days later and not only have I not received the bag, but the shipping process has only JUST started. It is currently Feb 20th and the bag is still in Long Beach, CA and has to come to Detroit. At the very BEST, I might receive the bag at the 4 day mark, but after paying $70 in shipping, I have been scammed out of my money. I will never shop at von dutch again. It is insane to me that they have such poor customer service/logistics considering how much of a comeback the brand has made recently. This is business ethics 101 and they are failing miserably. BEWARE when shopping with them and DO NOT pay for expedited shipping.

Produits de très bonne qualité et design sympa

Tout est parfait
Livraison suivi et rapide

Articles de qualité, taille ok, livraison rapide et safe. Je recommande

Rapide bien emballé. Parfait