Scam co.apny been taking 69 pounds for years over £5000.00 fraud and I never knew.... they don't reply to emails or refund either. I'm Horrified, even the name was wrong on the account, that didn'... Ver mais
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Leia as opiniões dos outros
Same as others bank contacted me regarding fraudulent activity £69 taken from my bank in 5 payments. Checked this company out now dissolved and no response from phone lines and only email bot replies.... Ver mais
Discount voucher was applied but it also signed me up for the membership which I didn't want. Customer service was very good. Would highly recommend for people who shop frequently online.
A empresa respondeu
I bought a cake from Sugaholics. They have a £5 off code on their site so I used it. Unbeknown's to me, by using this discount code, you pass all your bank details to Voochr. You get no notificati... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Voochr.com is a platform that provides a range of saving opportunities to discount driven online shoppers. Our website gives members access to hundreds of deals, discounts and cashback with the UK retailers.
Informações de contacto
71-75 Shelton Street, WC2H9JQ, LONDON, Reino Unido
- +443308187177
- support@voochr.com
- voochr.com
2,4
Mau
102 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
As pessoas também visitaram
Disgusted
Have tried 3 times to cancel a subscription I never knowingly signed up to. Keep saying they don’t recognise my details but have taken £49.
Now raised a dispute with my bank. This is shameful and stressful
Update : bank cancelled my card and refunded money - useful lesson learnt!
28 de janeiro de 2023
Opinião espontânea
Resposta da Voochr
Hello Moira,
we’re deeply sorry your experience with Voochr hasn’t gone as planned. For future reference, if in need of assistance, feel free to contact us and we will be more than happy to assist you ASAP!
Voochr is a service that proposes exclusive discount and cashback offers to its members. The subscription flow clearly highlights the prices at every step, and the fact that each person trying gets a 7 DAY FREE TRIAL.
Each new subscriber receives 4 emails and 4 text messages during the trial period with direct links to unsubscribe in one click. It would be great if we could exchange so that we better understand how you missed this information.
We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with Voochr.
The subscription conditions are very visible on partner websites, and we do send multiple emails and text messages to remind subscribers about it.
However, don’t worry, we have a strong satisfied or refunded policy. Please contact us to get your refund or to talk with us, so we better understand what happened.
In order to do that, you can:
- call us at +44 330 8187 177,
- email us at membership@voochr.com,
- or use our contact form: https://voochr.com/contact/
We will be able to help you right away.
Thank you!
Absolute Scam.
Absolute Scam.
I left a review about 6 months ago saying this company scammed me and charged 30 pounds a month until I noticed it in my bank account. This is the same thing that so many other users on this website have left.
When I checked now - I found my review was gone!! Because voochr asked for more documentation, and because apparently I didn't provide it, my review was taken down.
Even though it was the same experience as so many other users on this site.
DO NOT TRUST the 4 star review of this company on trustpilot!! All the bad reviews are gradually removed and only the fake good ones are left.
I hope this company is sued at one point and no longer exists.
20 de janeiro de 2023
Opinião espontânea
Resposta da Voochr
Hello David,
we’re extremely sorry to hear about your experience with Voochr. We will attend to this matter asap!
Voochr is a service that proposes exclusive discount and cashback offers to its members. The subscription flow clearly highlights the prices at every step, and the fact that each person trying gets a 7 DAY FREE TRIAL.
Each new subscriber receives 4 emails and 4 text messages during the trial period with direct links to unsubscribe in one click. It would be great if we could exchange so that we better understand how you missed this information.
We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with Voochr.
The subscription conditions are very visible on partner websites, and we do send multiple emails and text messages to remind subscribers about it.
However, don’t worry, we have a strong satisfied or refunded policy. Please contact us to get your refund or to talk with us, so we better understand what happened.
In order to do that, you can:
- call us at +44 330 8187 177,
- email us at membership@voochr.com,
- or use our contact form: https://voochr.com/contact/
We will be able to help you right away.
Thank you!
Scammers
Just had a £29.99 transaction from them on my card but I’ve never even visited their website and have definitely never signed up to them!
No idea how they sneakily managed this one but what a scam.
24 de dezembro de 2022
Opinião espontânea
Resposta da Voochr
Hello Nat,
we’re extremely sorry to hear about your experience with Voochr. We will attend to this matter asap!
Voochr is a service that proposes exclusive discount and cashback offers to its members. The subscription flow clearly highlights the prices at every step, and the fact that each person trying gets a 7 DAY FREE TRIAL.
Each new subscriber receives 4 emails and 4 text messages during the trial period with direct links to unsubscribe in one click. It would be great if we could exchange so that we better understand how you missed this information.
We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with Voochr.
The subscription conditions are very visible on partner websites, and we do send multiple emails and text messages to remind subscribers about it.
However, don’t worry, we have a strong satisfied or refunded policy. Please contact us to get your refund or to talk with us, so we better understand what happened.
In order to do that, you can:
- call us at +44 330 8187 177,
- email us at membership@voochr.com,
- or use our contact form: https://voochr.com/contact/
We will be able to help you right away.
Thank you!
They keep trying to take money from my…
They keep trying to take money from my card , after I made a purchase on another site. I have tried to contact them on several occasions but I never get a response. Luckily my card provider is very good at spotting these attempts to take money, and have blocked. Be very very wary.
17 de dezembro de 2022
Opinião espontânea
Resposta da Voochr
Hello Jayne Stephenson,
we’re extremely sorry to hear about your experience with Voochr. We will attend to this matter asap!
Voochr is a service that proposes exclusive discount and cashback offers to its members. The subscription flow clearly highlights the prices at every step, and the fact that each person trying gets a 7 DAY FREE TRIAL.
Each new subscriber receives 4 emails and 4 text messages during the trial period with direct links to unsubscribe in one click. It would be great if we could exchange so that we better understand how you missed this information.
We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with Voochr.
The subscription conditions are very visible on partner websites, and we do send multiple emails and text messages to remind subscribers about it.
However, don’t worry, we have a strong satisfied or refunded policy. Please contact us to get your refund or to talk with us, so we better understand what happened.
In order to do that, you can:
- call us at +44 330 8187 177,
- email us at membership@voochr.com,
- or use our contact form: https://voochr.com/contact/
We will be able to help you right away.
Thank you!
Please judge for yourself
Please judge for yourself.
Noted a pending transaction of £29.99 on my credit card paid to Voochr. Not a clue what this related to. Spoke with my card company who advised me that it might be a fraudulent transaction. I was advised to contact Voochr and request a full refund which I did, keeping full records. I used the contact info on their web site. The card company are on standby and will attempt to recover this payment using a chargeback if Voochr don’t refund me.
Voochr have since said they are processing a full refund but this may take 10 working days to arrive. Hardly a prompt payment!
Voochr have thus far failed to specifically indicate how they obtained my personal information and how I gave approval for them to process this and charge my credit card.
Fortunately I have now tracked down what has happened as coincidentally I took a screenprint during checkout as I was using Quidco for the purchase so wanted this as a record.
I recently bought an item seeking to use a small discount code located using a Google search. At checkout, just above the pay button, there is some cleverly worded, sized and positioned text referring to a trial period and support T&Cs for the Voochr services. You are not required to click on any radio buttons to accept these terms, but by clicking on what is titled as the pay button it would seem you are automatically enrolled in a Voochr trial period. This pay button says “Pay £x”, x being the cost of the item you are buying and not any Voochr subscription.
Now you may say you should have read everything before clicking on the pay button, but at best the screen is poorly designed or perhaps it’s cleverly designed!
You are not required to give specific consent to the Voochr trial and their T&Cs. Most reputable sites do that, for example using radio buttons that have to be selected or they might use wording such as “By clicking on pay you hereby agree to……”.
Judging by other reviews there are many others who have been caught out like me. I hope this review helps others recover funds where individuals have had absolutely no intention of signing up to any of the Voochr services.
As for Voochr, please make the whole checkout process more transparent, there’s plenty of scope to do that! It would just be the right thing to do if you want any credibility!
Added post Voochr response:
The text messages and emails were received, but they all look like classical phishing messages with links to click on. Hence these can be easily dismissed, particularly when you have no recollection of the services referenced.
To be clear, the core issue here is the transparency during the checkout process and whether the customer is made sufficiently aware of the services and charges they are signing up to.
As stated above, in my view, there is plenty of scope to enhance the checkout process.
Since my review, Voochr have refunded all my charges.
4 de dezembro de 2022
Resposta da Voochr
Hello,
we’re extremely sorry to hear about your experience with Voochr. We will attend to this matter asap!
Voochr is a service that proposes exclusive discount and cashback offers to its members. The subscription flow clearly highlights the prices at every step, and the fact that each person trying gets a 7 DAY FREE TRIAL.
Each new subscriber receives 4 emails and 4 text messages during the trial period with direct links to unsubscribe in one click. It would be great if we could exchange so that we better understand how you missed this information.
We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with Voochr.
The subscription conditions are very visible on partner websites, and we do send multiple emails and text messages to remind subscribers about it.
However, don’t worry, we have a strong satisfied or refunded policy. Please contact us to get your refund or to talk with us, so we better understand what happened.
In order to do that, you can:
- call us at +44 330 8187 177,
- email us at membership@voochr.com,
- or use our contact form: https://voochr.com/contact/
We will be able to help you right away.
Thank you!
What a blatant SCAM
What a blatant SCAM.
I purchase a pair of shoes through them and shipped them to France.
Then bombarded with constant texts msgs which became annoying, so get ignored. One of them stated
that my membership will be charged in 48H. I now discovered that they have been deducting £29.99 a month with further useless text msgs about “ you just planted a tree! each time I renew your voochr membership” as if I really had the option. I have now attempted to cancel this so-called membership.
My advice is to steer clear and not be duped by them.
(UPDATE: They have reached out with a promise to reimburse the fees)
3 de novembro de 2022
Opinião espontânea
Resposta da Voochr
Hello,
we’re extremely sorry to hear about your experience with Voochr. We will attend to this matter asap!
Voochr is a service that proposes exclusive discount and cashback offers to its members. The subscription flow clearly highlights the prices at every step, and the fact that each person trying gets a 7 DAY FREE TRIAL.
Each new subscriber receives 4 emails and 4 text messages during the trial period with direct links to unsubscribe in one click. It would be great if we could exchange so that we better understand how you missed this information.
We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with Voochr.
The subscription conditions are very visible on partner websites, and we do send multiple emails and text messages to remind subscribers about it.
However, don’t worry, we have a strong satisfied or refunded policy. Please contact us to get your refund or to talk with us, so we better understand what happened.
In order to do that, you can:
- call us at +44 330 8187 177,
- email us at membership@voochr.com,
- or use our contact form: https://voochr.com/contact/
We will be able to help you right away.
Thank you!
Resposta da Voochr
Hello Mr. John Duff,
Thanks so much for your review. We really appreciate it!
If you need anything or have any question for us to not hesitate to reach out.
Phone: +44 330 8187 177.
Email: membership@voochr.com.
Website: https://voochr.com/contact/
We will be able to help you right away.
Thank you!
spot on for boots
29 de novembro de 2022
Opinião espontânea
Resposta da Voochr
Hello Nev Ball,
Thanks so much for your review. We really appreciate it!
If you need anything or have any question for us to not hesitate to reach out.
Phone: +44 330 8187 177.
Email: membership@voochr.com.
Website: https://voochr.com/contact/
We will be able to help you right away.
Thank you!
Brilliant wasn't expecting any more…
Brilliant wasn't expecting any more discount
28 de novembro de 2022
Opinião espontânea
Resposta da Voochr
Hello Shirley Hall,
Thanks so much for your review. We really appreciate it!
If you need anything or have any question for us to not hesitate to reach out.
Phone: +44 330 8187 177.
Email: membership@voochr.com.
Website: https://voochr.com/contact/
We will be able to help you right away.
Thank you!
Have been scammed by this website for a…
Have been scammed by this website for a subscription I never signed up for
26 de novembro de 2022
Opinião espontânea
Resposta da Voochr
Hello Eloise James,
we’re extremely sorry to hear about your experience with Voochr. We will attend to this matter asap!
Voochr is a service that proposes exclusive discount and cashback offers to its members. The subscription flow clearly highlights the prices at every step, and the fact that each person trying gets a 7 DAY FREE TRIAL.
Each new subscriber receives 4 emails and 4 text messages during the trial period with direct links to unsubscribe in one click. It would be great if we could exchange so that we better understand how you missed this information.
We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with Voochr.
The subscription conditions are very visible on partner websites, and we do send multiple emails and text messages to remind subscribers about it.
However, don’t worry, we have a strong satisfied or refunded policy. Please contact us to get your refund or to talk with us, so we better understand what happened.
In order to do that, you can:
- call us at +44 330 8187 177,
- email us at membership@voochr.com,
- or use our contact form: https://voochr.com/contact/
We will be able to help you right away.
Thank you!
Easy to buy my trainers
Easy to buy my trainers, stress free,more convenient
24 de novembro de 2022
Opinião espontânea
Resposta da Voochr
Hello,
Thanks so much for your review. We really appreciate it!
If you need anything or have any question for us to not hesitate to reach out.
Phone: +44 330 8187 177.
Email: membership@voochr.com.
Website: https://voochr.com/contact/
We will be able to help you right away.
Thank you!
Very easy to order would definitely…
Very easy to order would definitely come back
24 de novembro de 2022
Opinião espontânea
Resposta da Voochr
Hello,
Thanks so much for your review. We really appreciate it!
If you need anything or have any question for us to not hesitate to reach out.
Phone: +44 330 8187 177.
Email: membership@voochr.com.
Website: https://voochr.com/contact/
We will be able to help you right away.
Thank you!
I love a discount 👍
22 de novembro de 2022
Opinião espontânea
Resposta da Voochr
Hello Roy,
Thanks so much for your review. We really appreciate it!
If you need anything or have any question for us to not hesitate to reach out.
Phone: +44 330 8187 177.
Email: membership@voochr.com.
Website: https://voochr.com/contact/
We will be able to help you right away.
Thank you!
Great online shopping experience.
21 de novembro de 2022
Opinião espontânea
Resposta da Voochr
Hello Sarah Franklin,
Thanks so much for your review. We really appreciate it!
If you need anything or have any question for us to not hesitate to reach out.
Phone: +44 330 8187 177.
Email: membership@voochr.com.
Website: https://voochr.com/contact/
We will be able to help you right away.
Thank you!
SCAM!!!
SCAM, my credit card has been hacked. I purchased one birthday cake from Sugarholics and their business partner this voochr keep sending me text message. I didn’t respond and not even click any link but today, bank fraud alert advised me unusually activities on this voochr website
21 de novembro de 2022
Opinião espontânea
Resposta da Voochr
Hello Jessie,
we’re extremely sorry to hear about your experience with Voochr. We will attend to this matter asap!
Voochr is a service that proposes exclusive discount and cashback offers to its members. The subscription flow clearly highlights the prices at every step, and the fact that each person trying gets a 7 DAY FREE TRIAL.
Each new subscriber receives 4 emails and 4 text messages during the trial period with direct links to unsubscribe in one click. It would be great if we could exchange so that we better understand how you missed this information.
We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with Voochr.
The subscription conditions are very visible on partner websites, and we do send multiple emails and text messages to remind subscribers about it.
However, don’t worry, we have a strong satisfied or refunded policy. Please contact us to get your refund or to talk with us, so we better understand what happened.
In order to do that, you can:
- call us at +44 330 8187 177,
- email us at membership@voochr.com,
- or use our contact form: https://voochr.com/contact/
We will be able to help you right away.
Thank you!
5 star review
21 de novembro de 2022
Opinião espontânea
Resposta da Voochr
Hello Helen,
Thanks so much for your review. We really appreciate it!
If you need anything or have any question for us to not hesitate to reach out.
Phone: +44 330 8187 177.
Email: membership@voochr.com.
Website: https://voochr.com/contact/
We will be able to help you right away.
Thank you!
Easy to buy
Good price compare with other platforms, and very easy to buy
20 de novembro de 2022
Opinião espontânea
Resposta da Voochr
Hello,
Thanks so much for your review. We really appreciate it!
If you need anything or have any question for us to not hesitate to reach out.
Phone: +44 330 8187 177.
Email: membership@voochr.com.
Website: https://voochr.com/contact/
We will be able to help you right away.
Thank you!
Quick and easy to use
19 de novembro de 2022
Opinião espontânea
Resposta da Voochr
Hello Andrew,
Thanks so much for your review. We really appreciate it!
If you need anything or have any question for us to not hesitate to reach out.
Phone: +44 330 8187 177.
Email: membership@voochr.com.
Website: https://voochr.com/contact/
We will be able to help you right away.
Thank you!
Resposta da Voochr
Hello Mr Jones,
Thanks so much for your review. We really appreciate it!
If you need anything or have any question for us to not hesitate to reach out.
Phone: +44 330 8187 177.
Email: membership@voochr.com.
Website: https://voochr.com/contact/
We will be able to help you right away.
Thank you!
easy to use thanks
18 de novembro de 2022
Opinião espontânea
Resposta da Voochr
Hello Alison,
Thanks so much for your review. We really appreciate it!
If you need anything or have any question for us to not hesitate to reach out.
Phone: +44 330 8187 177.
Email: membership@voochr.com.
Website: https://voochr.com/contact/
We will be able to help you right away.
Thank you!
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