Voolt Opiniões 101

Resposta da Voolt

Actualizada a 18/05/2025

Hi Joe,

We’re genuinely sorry to hear that your experience with Voolt didn’t meet your expectations. We value all feedback and would like to take a moment to clarify a few key points, as we aim to remain transparent and fair in everything we do as a legitimate and trusted company:

1. Communication & Support:
During your initial conversation with our sales representative on April 30, 2025, it was clearly explained that Voolt currently does not offer phone support. However, we do provide live chat assistance, and our team is committed to responding to all email inquiries within 1 business day—in many cases, much sooner.

2. How Our Ads Work:
In the same conversation, it was also explained that our advertising campaigns operate on a Cost-Per-Click (CPC) model. This means you’re only charged when someone actively engages with your ad. While this doesn't always guarantee a lead, it ensures that you're only billed for real user interaction.

3. Your Campaign Results:
Your campaigns ran from May 2nd to May 16th, generating 7 leads with a total spend of $220. These leads came from real individuals who clicked on your ads and showed interest in your services. While we strive to deliver high-quality leads, it’s important to note that the actions and responsiveness of potential customers are ultimately beyond our control.

4. Resolution:
Following our phone conversation on May 16th, both parties agreed that—given your dissatisfaction—the best course of action was to end our partnership and issue a full refund of the $275 you had paid. The refund has already been initiated, and you should see the funds reflected in your account within 10 business days.

At Voolt, we strive to offer transparency and value in everything we do. While we regret that this experience didn’t work out, we wish you all the best with your business moving forward.

Warm regards,
The Voolt Team

Resposta da Voolt

Actualizada a 17/04/2025

Hi Dupage,

We're truly sorry to hear about your experience, and we appreciate you taking the time to share your concerns. We never want any of our customers to feel disappointed, and we’d like to take this opportunity to clarify a few important points:

• We’re not a traditional marketing agency — Voolt creates and manages ad campaigns on platforms like Google and Facebook using data-driven insights to connect you with real, interested customers.

• We do not send fake leads — Every lead you receive comes from a real person who clicked on your ad and filled out your form. While we can't control each person's intent or follow-through, we aim to bring in the highest quality leads possible based on your service and location.

• We do not pretend to be customers — We take pride in our integrity and would never engage in deceptive practices. Your success means everything to us.

• We use high-performing ad creatives — The images we use are based on tested and effective designs to help increase conversions and make your ads stand out.

We couldn’t locate your account based on this review, but we’d really love the opportunity to understand what happened and make things right. Please reach out to us at support@voolt.com, and someone from our team will gladly assist you.

Warm regards,
The Voolt Team

Resposta da Voolt

16/04/2025

Hey Anderson,

Thank you so much for your thoughtful review — it truly means a lot to us!

We’re so happy to hear that you’ve had a positive experience with our support team. At Voolt, we pride ourselves on providing honest, helpful, and timely assistance, and your feedback is a wonderful reminder that we’re on the right track.

Maynara was especially happy to see your review and to know that she was able to support you effectively — your kind words made her day! 🙌

We’re grateful to have you as part of the Voolt family and look forward to continuing to support your business every step of the way.

Warmly,
The Voolt Team

Resposta da Voolt

16/04/2025

Hi Demetrius,

Thank you so much for taking the time to leave a review — we truly appreciate your honest feedback.

We’re glad to hear that you found our service helpful in getting your ads up and running! At Voolt, we’re passionate about helping small businesses grow, and we put a lot of care into designing campaigns that drive real interest to your business.

Regarding the leads — we completely understand how frustrating it can be when a lead doesn’t turn out to be a good fit. Just to clarify, your investment with Voolt goes toward creating, launching, and actively managing your advertising campaigns, rather than paying per lead. While we can’t guarantee that every contact will result in a customer, we always aim to bring you quality traffic and the best possible return on your investment.

We’d love to continue working closely with you and supporting your success. Thanks again for your trust and for being part of the Voolt family. 💛

Best wishes,
The Voolt Team

Resposta da Voolt

14/04/2025

Hey Michael,

Thank you for your kind review! We’re so glad to hear that you found our team responsive and easy to work with. Clear and prompt communication is something we truly value, and it means a lot to know it made a difference in your experience.

If you ever need anything, we’re always here for you! 💙

Best regards,
The Voolt Team

Resposta da Voolt

Actualizada a 28/03/2025

Hi Roman,

We regret to hear about your recent experience with Voolt, and we appreciate the opportunity to address your concerns.

Campaign Overview:
• Your campaign spent $203 and generated 13 leads.
• All leads were from real individuals actively seeking your services.

Communication Attempts:
• We have made multiple attempts to contact you via phone and email without success. We aim to understand your specific concerns to improve your experience.

Refund Processed:
• As per your request, we’ve processed a full refund for the charge in question. You should have received a receipt in your email.

Request for Further Discussion:
• We value your business and are committed to your satisfaction. To better serve you and address any outstanding issues, please respond to our latest email. We’re here to find effective solutions and ensure your success with Voolt.

Thank you for your feedback, and we look forward to resolving this matter to your satisfaction.

Best regards,

The Voolt Team

Resposta da Voolt

Actualizada a 12/03/2025

Hi Shaun,

Thanks for your feedback! Just to clarify, Voolt runs paid ads (Google & Meta Ads) to generate leads, which do not affect your website’s organic ranking.

When we run ads, we create a separate landing page to attract leads. Your website’s SEO ranking can change due to Google updates, competition, or site changes, but ads don’t impact the website itself.

Your campaign generated 9 leads from potential customers, including 2 phone calls and a booking of a $245 job for the next day, proving the ads were effective.

Our team has been trying to reach you via email, SMS, and phone calls but hasn't been able to connect. We’d love the chance to discuss and address any concerns you may have.

Best,
Voolt Team

Resposta da Voolt

18/02/2025

Hello Morgan,

Thank you for sharing your feedback! We're sorry to hear that you're not getting the number of leads you expected. We understand how important this is for your business, and we're here to help improve the performance of your campaigns.

I’ve sent you an email so we can work together on this. Our marketing team is already reviewing your account to identify areas for improvement and ensure your campaigns are optimized to deliver the results you’re looking for.

We're committed to your success and here to support you every step of the way!

Best regards,
Team Voolt

Resposta da Voolt

29/01/2025

Hi there,

We appreciate your feedback! Targeting is key, and we’re always working on ways to improve audience reach. If you’d like, our team can review your campaign settings and offer some optimizations to help you get even better results. Let us know—we’re here to support you!

Best wishes,
Voolt Team

Resposta da Voolt

29/01/2025

Hi David,

We’re sorry to hear about your experience and would love the opportunity to address your concerns. Our team has been actively trying to contact you via phone and email to better understand the situation, but we haven’t been able to reach you.

Please reply to our emails so we can review your account and find a resolution. We take customer satisfaction seriously and want to ensure everything is handled properly.

Looking forward to your response.

Best regards,
Team Voolt

Resposta da Voolt

24/01/2025

Hi Philip,

We apologize for the initial hiccup with your campaign launch and understand how valuable every day is when it comes to generating leads. We’re glad to hear that our support team was able to get things up and running for you. If there’s anything more we can do to make up for the lost time or further optimize your campaigns, please let us know. We’re here to help!

Best regards,

Team Voolt

Resposta da Voolt

20/01/2025

Hi Taisha,

Thank you for your feedback. We apologize for the initial targeting issue and are glad our support team resolved it quickly. We appreciate your understanding and are here to ensure your future experiences with Voolt are seamless. If you need further assistance or wish to optimize your leads, please reach out.

Best regards,

Team Voolt

Resposta da Voolt

25/11/2024

Hi Ernesto,

We are very sorry to hear about your dissatisfaction with our service, and we appreciate you bringing this issue to our attention. Here’s a breakdown of our response and efforts:

Genuine Leads:
At Voolt, transparency and integrity are core to our operations. We assure you that our leads are genuine, and our staff does not fabricate lead interactions. We are a SaaS company focused on delivering authentic and effective results.

Attempted Contact:
We have been trying to reach out to you since November 14th to discuss and resolve your concerns, but unfortunately, we have not been able to make contact. Our team has sent multiple emails and we are eager to engage with you directly to address your issues.

Next Steps:
Please reach out to us at your earliest convenience at support@voolt.com. We are committed to resolving this matter to your satisfaction and ensuring that you receive the quality service you expect from us.

Feedback and Improvement:
Your feedback is vital for our improvement. We are here to support and assist you, and we hope to turn your experience around.

Thank you for your feedback, and we look forward to the opportunity to speak with you soon.

Best regards,

Voolt Team

Resposta da Voolt

Actualizada a 4/11/2024

Hi there,

We’re sorry to hear about your concerns, and we appreciate your feedback. Here’s a quick clarification:

- Pricing Explanation: Our starter plan at $175 is estimated to deliver about 5+ leads, depending on your service type and location. Lead costs can vary based on market competition.

- Communication: We strive for transparency and are here to support you through our online platforms. We’re committed to responsive and helpful communication.

- Next Steps: Please contact us at support@voolt.com so we can directly address your concerns and ensure your satisfaction with our services.

We value every customer’s experience and are dedicated to improving our service based on your feedback.

Best regards,
Team Voolt

Resposta da Voolt

8/10/2024

Hi Agustin,

Thank you for your review! We’re thrilled to hear that we exceeded your expectations. It’s our goal to deliver exceptional service and results, and it’s wonderful to know we’ve succeeded with you. We appreciate your support and look forward to continuing to serve you in the future.

Best regards,
Team Voolt

Resposta da Voolt

7/10/2024

Hi Marcelo,

Thank you for sharing your concerns, and we’re genuinely sorry to hear that your experience did not match your expectations. It’s crucial for us to clarify how our Voolt Marketing service works to help set accurate expectations. The number of leads we estimate is based on a variety of factors, including location and industry, and we regret that the number of leads you received did not meet your expectations or needs.

The leads we provide are real people actively searching for services in your area. These individuals themselves input their details. We understand your disappointment with the number and quality of leads, particularly those that were out of state or unresponsive. This feedback is invaluable as it helps us refine our algorithms and improve our targeting to better match our customer with potential clients in their specific regions.

Regarding your refund, we’re pleased to confirm that it was processed on September 26. Depending on your banking institution, it may take up to 10 business days for the refund to reflect in your account. We appreciate your patience and understanding in this matter.

We view your feedback as an opportunity to improve and reassure you of our commitment to delivering value to our clients. We would love the chance to discuss this further and explore additional ways we can support your business and enhance your satisfaction with our services.

Please contact our support team at your earliest convenience. We’re here to help and committed to making things right.

Best regards,
Team Voolt

Resposta da Voolt

27/09/2024

Hi there,

Thank you for your review! We’re thrilled to hear that you regard us as the best company for website marketing and are delighted that our support team provided you with such excellent customer service. It’s feedback like yours that truly inspires our team to continue delivering exceptional service. Thank you for choosing Voolt, and we look forward to continuing to support your marketing needs!

Best regards,
Team Voolt

Resposta da Voolt

Actualizada a 17/09/2024

Hi Maria,

Thank you for your feedback, and we’re very sorry to hear that your experience did not meet expectations. At Voolt, we are committed to delivering quality service and genuine value, and it’s concerning to us whenever a client feels let down. While we were unable to locate any records under your name, we are keen to resolve this and ensure your satisfaction.

We believe in supporting our clients through every step of their journey with us. We would appreciate the opportunity to discuss your experience in more detail and explore how we can make things right.

Please reach out to us directly at support@voolt.com, or through our live support channels. We are here to help and eager to turn your experience around.

Warm regards,
Team Voolt

Resposta da Voolt

9/09/2024

Hi Lania

Thank you for your review! Providing efficient and effective support is what we strive for, and your positive feedback motivates us to keep up the good work. Thank you for choosing Voolt, and we’re here to support you in any way we can.

Best regards,
Team Voolt

Resposta da Voolt

9/09/2024

Hi Peter,

Thank you for the review and for sharing a bit of humor with us! We’re thrilled to hear that our support team was able to answer all your questions thoroughly and that you’ve become a fan of our instant chat feature. It’s fantastic that you’re enjoying the experience, and we’re so glad to hear that Voolt rocks for you! We appreciate your support and look forward to continuing to assist you whenever you need us.

Best regards,
Team Voolt