Voolt is absolutely amazing with gaining results, they easily help you manage a winning campaign. Premium services they provide and glad to say they help make who we are at discount disposal. H... Ver mais
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Leia as opiniões dos outros
Overall good experience except being able to customize some things but recently they switched my website domain that I've had for 2 years too a .voolt.com without my knowledge or permission.. I didn't... Ver mais
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I dropped $300 (minimum starting $ required at the time) for that they promised (I'm a painting contractor) 14 leads, delivered 7, 4 were from out of state, useless leads, the other 3 worthless peep... Ver mais
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Voolt makes creating and managing a website too easy. Most of the time I'm thinking I've done something wrong because its too simple. My business partner often finds that we generate more leads than... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Voolt is on a mission to democratize online success for small trade and professional businesses. We understand the unique challenges these businesses face in the digital world, and we are dedicated to providing them with a comprehensive suite of user-friendly tools and automated solutions. From website creation and search engine optimization to lead generation and more, we empower small businesses to thrive and grow online, regardless of their size or technical knowledge. We believe that managing an online presence should be accessible to businesses of all backgrounds. With Voolt's unified platform, we simplify the entire process, breaking down barriers and allowing businesses to focus on their core strengths. Our intuitive features for creating stunning websites and optimizing search engine visibility make digital transformation seamless and hassle-free. At Voolt, we understand that each small business is unique. That's why our scalable solutions are tailored to meet your specific needs. Whether you're a startup or an established enterprise, our flexible tools adapt to your evolving requirements, ensuring sustained growth and ongoing success. We provide the resources you need to stay competitive in the digital landscape.
Informações de contacto
3823 Tamiami Trl E, 34112, Naples, Estados Unidos da América
- support@voolt.com
- voolt.com
3,6
Aceitável
101 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
As pessoas também visitaram
I am a new customer
I am a new customer. My husband and I are life coaches and we own a marketing agency. When we first moved our site over to Voolt we had some minor issues such as lag time with propagation and the need to update mx records to keep our company email functioning. Our interactions with the support team have been timely and professional. We are very happy with the tone of the emails and chats we have received. We like the website. It is truly what we need for now.
We are considering moving more sites to Voolt. Special mention of employee Maynara. We had multiple interactions with her. Made us feel at ease. Also she is. Very knowledgeable and really knows her stuff. Another rep named Gustavo, also very professional. I think we found our hosting home.
18 de fevereiro de 2024
Opinião espontânea
Resposta da Voolt
Hello!
Thank you for the fantastic review! We're so glad to hear that you've had a positive experience with our support team and are enjoying your website with Voolt. Special thanks for highlighting Maynara and Gustavo's efforts – we'll be sure to pass on your kind words. We're thrilled to be considered your hosting home and look forward to supporting more of your sites in the future.
Best regards,
Team Voolt
If I could leave zero stars I would
If I could leave zero stars I would. DO NOT waste your time and money with this company. Their customer service is basically none existent. They take DAYS to respond to a service ticket request. My first problem was my edits were not being saved or uploaded/published. When they finally responded to my original request to fix the issue, it took almost 2 weeks for them to respond. The email I received said the issue was resolved, but when I went to update edits, the site still wouldn't update. Due to the response time and the fact that the ussue wasn't resolved, I was done with them. I went to another host provider and created another site with way more editing and customization control. However, I need Voolt to grant me access to the DNS server so I can transfer to my new provider. It took them 3 days to respond to my initial request and when they did respond, I was told the issue would be escalated to another team and they would be sending the access. We'll, it's been a week and I still haven't heard back. I have sent additional emails and no response!!!! There is no phone or live chat to speak with a human directly. I'm so disappointed I myself for not doing more research but personally, this company has been completely unprofessional and a real disaster. Proceed with caution or better yet, save yourself the headache, and take a pass on these guys!!!
18 de fevereiro de 2024
Opinião espontânea
Resposta da Voolt
Hello,
We are truly sorry to hear about your disappointing experience with Voolt, and we sincerely apologize for the frustrations you've faced. This is certainly not the level of service we aim to provide, and we understand how crucial timely and effective support is for our clients.
We want to clarify that we do offer live chat support, where our team is available to provide immediate assistance. We regret any confusion or inconvenience this may have caused you not being able to access this service when needed.
Upon reviewing your case internally, we found that the issues you encountered should now be resolved. However, we acknowledge that our response time did not meet your or our expectations, and for that, we are genuinely sorry. This experience is far from our standard of customer care.
We are committed to making this right our team will be reaching out to you directly to confirm that everything is in order and to assist with any remaining concerns.
Again, we apologize for the inconvenience and disappointment you've experienced. We value your feedback as it is crucial for us to improve and prevent such occurrences in the future.
Best regards,
Team Voolt
The service so far has been good and…
The service so far has been good and responsive. The interface to manage leads is comfortable and the AI generator of websites is quite good.
It's a bit expensive to start, but they are starting, with time and after getting more customer maybe they can offer more competitive price.
And understand for some people $9 a month isn't much if the leads produce money.
14 de fevereiro de 2024
Opinião espontânea
Resposta da Voolt
Hello Jacques,
Thank you for your review! We're glad you're enjoying our service and finding our lead management interface and AI website generator to your liking. We hear your thoughts on pricing and are continuously exploring ways to offer more value as we grow. Your insight is invaluable, and we're committed to improving every step of the way.
Best wishes,
Team Voolt
Great customer service
13 de fevereiro de 2024
Opinião espontânea
Resposta da Voolt
Hi Omar!
Thank you for your review highlighting our customer service! We're thrilled to know that our team's efforts have made a positive impact on your experience with Voolt. Great customer service is at the heart of what we do, and it's wonderful to receive such positive feedback. We appreciate your support and look forward to continuing to provide you with exceptional service.
Best regards,
Team Voolt
Been waiting for them to fix the domain…
Been waiting for them to fix the domain name on my website for a week now. Can't never get ahold of someone from customer service. In the five tickets I've put in I've had one person set up a call then said I could reach out to him directly. Guess what yeah I guess it NO RESPONSE
2 de fevereiro de 2024
Opinião espontânea
Resposta da Voolt
Hello,
We sincerely apologize for the inconvenience and frustration you've experienced with the delay in resolving your domain name issue and the challenges in reaching our customer service team. We understand how important it is to have a seamless experience, and it's clear we fell short in this instance.
We want to inform you that the issue with your domain name has now been fixed, and we're committed to ensuring that your experience moving forward is a positive one. We deeply regret the lack of response you received and are taking steps to improve our customer service responsiveness and efficiency.
Your feedback is invaluable in helping us improve, and we appreciate the patience you've shown. If there's anything more we can do to assist or if you have any further questions, please don't hesitate to reach out directly.
Best regards,
Team Voolt
Made us a beautiful website in less…
Made us a beautiful website in less than 60 seconds!
1 de fevereiro de 2024
Opinião espontânea
Resposta da Voolt
Hello Beverly,
Wow, we're overjoyed to receive your review! Hearing that we were able to deliver a beautiful website for you in less than 60 seconds truly highlights the efficiency and user-friendliness of our platform. At Voolt, we strive to make digital success accessible and swift for all our users, and your experience is a fantastic testament to this goal. Thank you for sharing your success, and we're excited to continue supporting your online journey!
Best,
Team Voolt
This company is great I was able to…
This company is great I was able to create my own website and drive more customers to my business, thankyou voolt.
15 de janeiro de 2024
Opinião espontânea
Resposta da Voolt
Hello Frank,
Thank you for your review! We're thrilled to hear that you had a great experience creating your website with Voolt and that it has been instrumental in driving more customers to your business. Stories like yours are what motivate us to keep improving and providing the best service possible. Thank you for choosing Voolt, and we look forward to continuing to support your business's online success!
Best regards,
Team Voolt
Domains
Maynara has assisted me with navigating the ins & outs of Voolt. She has been truly amazing. Whenever issues arise, I know that I will be well taken care of 🙏🏾
22 de janeiro de 2024
Opinião espontânea
Resposta da Voolt
Hello Anderson,
We're absolutely delighted to read your review, especially your praise for Maynara! It's heartwarming to know that her assistance made a significant difference in your experience with Voolt. We take pride in our team members like Maynara who go above and beyond to ensure our clients feel supported and valued. Your acknowledgment of her hard work and dedication is truly appreciated, and we will make sure to pass on your kind words to her. Thank you for trusting Voolt, and we're here to continue providing you with excellent service. 🙏🏾
Best regards,
Team Voolt
Trust nobody that has no phone number…
Trust nobody that has no phone number to call. That means they do not want to help you once you get the service or they have a small staff. Making it like they have a big staff If you make a website to their liking then you should have a phone number for any questions instead of online
13 de janeiro de 2024
Opinião espontânea
Resposta da Voolt
Hello Randy,
Thank you for sharing your concerns, and we’re sorry to hear about your dissatisfaction. We understand the importance of accessible customer support, and we’d like to clarify that as an online application, our primary modes of communication are through live chat and email. This approach allows us to provide efficient and effective support to a wide range of clients.
We assure you that our team is dedicated to assisting you promptly and thoroughly through these channels. While we may not have a phone support option, our commitment to delivering high-quality service and support remains our top priority. Please feel free to reach out to us via live chat at help.voolt.com or email support@voolt.com for any questions or assistance you require, and our team will be more than happy to help.
Best regards,
Team Voolt
Wow what a great experience
Wow. Im a advertising pr specialist. I switched from wordpress and set up the site, i set up the domain, pinged the site when finished to blog and search engines, and was indexed and ranking in my city. Ads are ready to run for 175 per month. They do the ads. Fantastic.
18 de janeiro de 2024
Opinião espontânea
Resposta da Voolt
Hello Chris,
Wow, we're thrilled to receive such a glowing 5-star review from an advertising PR specialist! It's fantastic to hear that your transition from WordPress to Voolt was smooth and successful. Knowing that you were able to set up your site, domain, and get indexed and ranking in your city so efficiently is exactly what we strive for at Voolt. We're also delighted that you're finding our advertising services to be of great value. Thank you for choosing Voolt and for sharing your positive experience. We're excited to continue supporting your online success!
Best regards,
Team Voolt
Can't add videos
Can't add videos - can't build like i want - website don't come up on Google search it beginning to be a head ache
18 de janeiro de 2024
Opinião espontânea
Resposta da Voolt
Hello!
Thank you for taking the time to share your concerns with us. We're sorry to hear about the difficulties you've been experiencing, especially with adding videos and your website's visibility on Google. We want to assure you that our platform does support video content, and we're here to help you make the most of this feature.
Our support team will be reaching out to you shortly to provide personalized assistance and to address the issue of your website's visibility in search results. We're committed to ensuring your website not only meets but exceeds your expectations. Your satisfaction is our top priority, and we're eager to resolve these issues promptly.
Best regards,
Team Voolt
Voolt was very helpful and straight…
Voolt was very helpful and straight forward about my needs and questions I asked for clarifications. They we're fast in response, knowledgeable and definitely know their products.
3 de janeiro de 2024
Opinião espontânea
Resposta da Voolt
Hello Raymond,
Thank you for your review and for recognizing our team's efforts! We're glad to hear that you found our responses helpful, straightforward, and knowledgeable. It's important to us that we promptly address our customers' questions and needs, ensuring you have a clear understanding of our products. Your positive feedback is greatly appreciated and motivates us to continue providing excellent service. We're here for any further assistance you may need.
Warm regards,
Team Voolt
Great website
So far it’s a great website for a reasonable price. I will continue to use.
25 de dezembro de 2023
Opinião espontânea
Resposta da Voolt
Hi Joshua,
Thank you for the review and for choosing Voolt! We're thrilled to hear that you're finding our website services great. It's wonderful to know that you plan to continue using our platform. We're committed to maintaining the quality and value that you've experienced so far. Should you need any support or have suggestions, our team is always here to assist.
Warm regards,
Team Voolt
Can't get much quicker than this to get…
Can't get much quicker than this to get a functional website. Needs more options for website and domain control. Not really much of a control panel.
26 de dezembro de 2023
Opinião espontânea
Resposta da Voolt
Hi Dwayne!
Thank you for your review and valuable feedback on Voolt! We're delighted to hear that our platform quickly met your initial website needs.
We understand your concern about the need for more control options and a comprehensive control panel. Please know that we are continuously working to improve our services, and your feedback is crucial in guiding these enhancements.
Our support team is always here to assist with any specific needs you might have in the meantime.
Best regards,
Team Voolt
So simple to begin the process of…
So simple to begin the process of building a website and really affordable.
18 de dezembro de 2023
Opinião espontânea
Resposta da Voolt
Hello Derrick,
We're delighted to receive your review! It's wonderful to know that you found the process of building your website with Voolt both simple and affordable. Our aim is to make online success accessible to all, and your feedback reaffirms our commitment to this mission. Thank you for choosing Voolt, and we look forward to supporting your online journey.
Best regards,
Team Voolt
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