vouchercloud app & website Opiniões 2059

TrustScore: 4 em 5

3,8

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

I've only just discovered voucher loud and I must say I'm impressed, I've not used a voucher or code yet, but I know it's going to be such a great help especially with Christmas around the corner. I'm... Ver mais

Classificada 1 em 5 estrelas

Terrible experience. Followed all guidelines to get a £60 voucher for taking out home insurance. Received nothing so contacted them, only to be told that my purchased didn’t track so I cannot have th... Ver mais

Classificada 5 em 5 estrelas

First Class Service at times my goods are delivered with in 24 Hours that’s Astonishing to think one press of a Button turn your back the next thing it’s on your door step.way and beond this is First... Ver mais

Classificada 5 em 5 estrelas

I had an issue with logging into my account and the reward was sent to a different account so I deactivated my other account. I struggled to logon to my hotmail account and the password link didn’t se... Ver mais

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Informações de contacto

3,8

Bom

TrustScore: 4 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 41% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Pathetic - dont bother

Pathetic - will argue on and on without helping resolve the situation- I followed the link as instructed but keep being blamed for not doing something right. Whats worse is i sent everything to prove my transaction but still won’t issue the reward! Useless dont bother

20 de março de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Amazon

Amazon, for me is a lifeline. The availability is endless & the delivery is so reliable. Many thanks 🙏

3 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Don't expect vouchercloud to pay up

I received an email today thanking me for using Vouchercloud's discount and asking for a review. Thing is, I never actually received the offer. This is the SECOND time I’ve lost out on £60 when buying insurance through Vouchercloud.

On 24 February, given experience, I followed very precise steps: deleted and reinstalled Chrome, logged in to vouchercloud, accepted all cookies, activated the offer, clicked through to MoneySavingSupermarket, accepted all cookies again, clicked through to insurer's website and completed the purchase. The next day, Vouchercloud claimed the activation had expired because I hadn’t made a qualifying purchase within 24 hours — which simply isn’t true.

I don’t have the energy for another long back-and-forth where I provide endless evidence only to be told the tracking failed somehow and there is nothing they can do and to add insult to injury, then offered a token £5 as a goodwill gesture. I rarely have issues with TopCashback or Quidco, and when I did once, they honoured the offer immediately with proof of purchase. Use at your own risk.

24 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Don’t bother!!! I’d give 0 stars if it were possible!

Don’t bother!!!
Absolutely terrible website. I recently booked a trip with Stena line and found on voucher cloud that I could get a £35 voucher with £240+ spend with Stena. I activated my reward and clicked on the link available which took me to stena’s website. I then purchased straight away, less than 15 minutes after receiving the activation link. I waited a few days but hadn’t received an email to say the reward had been tracked so I looked on my account and it showed expired as I hadn’t used it within 24 hours.

I emailed asking for assistance as something had clearly gone wrong. I was asked to send in screenshots which I did but was then told that nothing can be done because it didn’t track. The excuses were either me browsing incognito, not accepting cookies or having blockers in place. None of this is correct as I made clear to the email advisor. So I’ve now lost out on this voucher because of VoucherCloud’s terrible website and they are refusing to do anything about it.

So don’t waste your time because it clearly doesn’t work!

24 de fevereiro de 2026
Opinião espontânea
logótipo da vouchercloud app & website

Resposta da vouchercloud app & website

Hi Christie,

Thank you for getting in touch. I'm really sorry your reward did not go as planned. Unfortunately when it doesn't track we don't earn commission in order to fund the gift card.
You can check our FAQ's for more information on our reward. https://www.vouchercloud.com/faq

Kind regards,
VC team

Classificada 1 em 5 estrelas

AVOID, you won't get the cashback

I am normally pretty aufait with cashback sites but Vouchercloud take the proverbial. 'Your transaction will take a random length of time to go payable, we may then send an email to your spam after which you have a very short period to claim it otherwise we will just keep the commission'. In the UK best practice is that vouchers remain valid for at least 2 years and yet vouchercloud seem to think that a few weeks is all they need to make them valid for. And then if you complain they hide behind their T&C, say 'FU Customer' and pocket the commission.

In theory they pay good rates - in practice it is AVOID AVOID AVOID

1 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible experience

Terrible experience. Followed all guidelines to get a £60 voucher for taking out home insurance. Received nothing so contacted them, only to be told that my purchased didn’t track so I cannot have the £60 voucher. Complete rip off. I’m very disappointed as I could have used my usual cash back site whom I have no issues with at all.

18 de fevereiro de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

Trackers don't track

Their voucher code trackers that they offer via the Groupon website don't track. Never had an issue with other Cashback offers - they claim that they won't pay because an ad blocker could've blocked it. Pretty poor service considering that I provided proof of purchase, and other websites like Topcashback have no issues tracking my purchases...

Update: Be persistent - after complaining they approved my voucher

16 de fevereiro de 2026
Opinião espontânea

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