This is a follow up review, regarding Amazon voucher for a House of Bruar purchase. After a frustrating delay and many emails / submissions through their official contact page, I did get a helpful rep... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Used previously, and got qualifying purchase Amazon voucher without issues - but this time I've not heard anything, months after using MyVoucherCodes. I've contacted support but haven't received... Ver mais
A empresa respondeu
I purchased from BHS in September 2025 and was supposed to receive a £20 gift voucher once the qualifying period of 45 working days had passed. I emailed them end of November to ask why I hadn’t recei... Ver mais
A empresa respondeu
Customer services made it so simple. Even when I had an issue with reward tracking. No qaurms, they sorted it instantly. Easy, efficient, polite. Thank you
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Discount voucher codes, promotional codes and coupons for UK online stores. Save money with these free exclusive valid money off discount codes and special offers, check My Voucher Codes UK before you shop to find free discounts
Informações de contacto
Reino Unido
- www.myvouchercodes.co.uk
2,5
Mau
432 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Follow up review Amazon voucher for House of Bruar
This is a follow up review, regarding Amazon voucher for a House of Bruar purchase. After a frustrating delay and many emails / submissions through their official contact page, I did get a helpful reply and swift positive resolution. It took some weeks, and I had given up, but am now happy with the outcome. I hope this is helpful to others.
15 de janeiro de 2026
Opinião espontânea
Resposta da MyVoucherCodes
Hi Amanda,
Thank you so much for updating your review! I’m delighted to hear that we were able to provide a positive resolution for your House of Bruar voucher.
We truly appreciate your patience during the initial delay and are glad you're happy with the outcome.
Best wishes,
The Customer Service Team
Customer services made it so simple
Customer services made it so simple. Even when I had an issue with reward tracking. No qaurms, they sorted it instantly. Easy, efficient, polite. Thank you
12 de fevereiro de 2026
Opinião espontânea
Resposta da MyVoucherCodes
Hi there, thank you for the 5-star review! We're so glad we could quickly resolve the tracking issue for you. Providing an easy and efficient experience is exactly what we aim for.
Best wishes,
The Customer Service Team
SCAM COMPANY
They do not respond to emails or send the vouchers that you are entitled to. Looking at other reviews this is a regular occurrence. AVOID!!!
9 de janeiro de 2026
Opinião espontânea
Resposta da MyVoucherCodes
Hi Karen,
I am writing to sincerely apologise for the delay in responding to your query. Due to a technical filtering issue and a high influx of queries following the end-of-year peak, your previous messages were unfortunately missed by our team.
We strive to improve our service and would like to resolve this for you immediately. To help us investigate the missing voucher for your holiday purchase, please reply to this thread or email us at info@myvouchercodes.co.uk with your order confirmation details. Once we have this information, we will prioritise your case.
Best wishes,
The Customer Service Team
Hey Isabelle as you are the only person to respond it seems?
Trying to make contact with Isabelle at Customer Service - we have waited 90 days for an Amazon Voucher for £15 which was promised to an 80 year old when she spent over £500 with Skyes Holidays - no voucher has been received - despite waiting the insane 90 days qualifying date after the return of your trip. Nobody has responded and no voucher awarded.
5 de fevereiro de 2026
Opinião espontânea
Resposta da MyVoucherCodes
Hi Kaye,
Please accept our sincere apologies for the delay and the frustration this has caused. Following the end-of-year peak, we experienced a significant influx of queries, which has impacted our response times.
We would like to look into this £15 Amazon voucher for the Skyes Holidays booking right away. Please reach out to us at info@myvouchercodes.co.uk so we can gather the necessary details to manually investigate why this hasn't appeared after the 90-day period. We are committed to improving our service and ensuring you receive the reward you are entitled to.
Best wishes,
The Customer Service Team
Didn't receive Amazon voucher
Used previously, and got qualifying purchase Amazon voucher without issues - but this time I've not heard anything, months after using MyVoucherCodes.
I've contacted support but haven't received any response from them, over a week later.
Disappointed - would expect much quicker responses, but it looks like others haven't received their vouchers after chasing either. Won't be bothering to use again.
29 de janeiro de 2026
Opinião espontânea
Resposta da MyVoucherCodes
Hi Stephen,
I am writing to sincerely apologise for the delay in responding to your query. Due to a high influx of queries after the end-of-year peak, your previous messages were unfortunately missed.
We strive to improve our service and would like to resolve this for you immediately. Please can you email us at info@myvouchercodes.co.uk with your order details? Once received, we will prioritise your case to ensure your Amazon voucher is investigated.
Best wishes,
The Customer Service Team
Owed reward
I’m waiting on payment of a voucher and can’t get any response from customer services.
EDIT: I have since had a reply but it took about 3 weeks and without even an automatic response explaining the delay I had no idea whether my email had been received
12 de janeiro de 2026
Opinião espontânea
Resposta da MyVoucherCodes
Hi Chloe,
Please accept our sincere apologies for the delay. We had a large influx of queries after the end-of-year peak, and we are working hard to catch up.
We would like to help you with your reward right away. Please reach out to us at info@myvouchercodes.co.uk with more details regarding your purchase so we can investigate this for you. We are committed to improving our response times and resolving this as quickly as possible.
EDIT (02/03/26): Thank you, Chloe. We appreciate your updates to this review. We have totally taken on board that three weeks is not a great service, and we really have to do better. Thank you for your advice on sending receipt emails; this is something we are currently improving. We will take this on board to ensure we respond with an acknowledgement email for any queries received in our inbox, with the aim of responding within 24 hours.
Best wishes,
The Customer Service Team
Non receipt of gift voucher
I purchased from BHS in September 2025 and was supposed to receive a £20 gift voucher once the qualifying period of 45 working days had passed. I emailed them end of November to ask why I hadn’t received the voucher but haven’t received a reply or even an acknowledgement. I emailed them again recently but have still not received a reply or received the voucher. Customer service is abysmal and I certainly won’t be lured into gift vouchers from them in future. I would’ve given them a 0 score if that had been an option.
22 de setembro de 2025
Opinião espontânea
Resposta da MyVoucherCodes
Hi Judith,
I am writing to sincerely apologise for the delay in getting back to you regarding your BHS purchase. We experienced an influx of queries after our end-of-year peak, which led to a delay in our usual service.
We strive to improve this and would like to fix this for you immediately. Please email us at info@myvouchercodes.co.uk with your order confirmation. We will then be able to investigate the status of your £20 gift voucher and provide a full update.
Best wishes,
The Customer Service Team
Resposta da MyVoucherCodes
Hi Marcin,
I am writing to sincerely apologise for the delay in responding to your query. Due to a high influx of queries after the end-of-year peak, your concerns regarding unsubscribing were unfortunately missed.
We strive to improve our service and would like to resolve this for you immediately. Please email us at info@myvouchercodes.co.uk with the email address you wish to have removed. We will prioritize your request to ensure you are unsubscribed from all marketing materials.
Best wishes,
The Customer Service Team
I can't unsubscribe from receiving all…
I can't unsubscribe from receiving all the e mails
30 de dezembro de 2025
Opinião espontânea
Resposta da MyVoucherCodes
Hi Jean Lynne,
Please accept our sincere apologies for the delay. We had a large influx of queries after the end-of-year peak, and we are working hard to catch up.
We would like to help you with your unsubscribe request right away. Please reach out to us at info@myvouchercodes.co.uk so we can manually remove your details from our mailing lists. We are committed to improving our response times and resolving this for you as quickly as possible.
Best wishes,
The Customer Service Team
Resolved After Review – Some Clarity Needed
I originally left a 1-star review after my voucher was declined despite meeting the minimum spend. The customer service team has now manually approved the gift card, which I appreciate.
However, the promotion terms are contradictory. When booking through the official Butlin’s website, discounts are automatically applied and cannot be removed, making it unclear how customers are expected to qualify under the stated conditions.
I’m grateful my case was resolved, but this aspect of the offer should be reviewed to avoid confusion for others.
17 de dezembro de 2025
Opinião espontânea
Resposta da MyVoucherCodes
Hi Izabela,
I am very sorry for the frustration and the negative experience you’ve had with our service. Due to a high volume of queries following the holiday season, our response times have not been where we want them to be.
We would like to investigate your claim regarding the £25 Amazon voucher for your Butlins trip immediately. Please email us at info@myvouchercodes.co.uk with your order confirmation and any previous correspondence. We strive to improve our service and would like the opportunity to review your case again.
Best wishes,
The Customer Service Team
Where’s my £10 Amazon voucher you…
Where’s my £10 Amazon voucher you manipulative little liars…!!!
27 de novembro de 2025
Opinião espontânea
Resposta da MyVoucherCodes
Hi Lee,
I am writing to sincerely apologise for the delay in responding to your query. Due to a high influx of queries after the end-of-year peak, your message was unfortunately missed.
We strive to improve our service and would like to resolve this for you immediately. I understand this post is older, so the issue may have already been resolved; however, if you still need assistance, please email us at info@myvouchercodes.co.uk with your order details so we can investigate your £10 voucher.
Best wishes,
The Customer Service Team
Avoid avoid
Avoid avoid
I ordered laptop after 2 weeks arrived broken I asked for replacement they said they will refund money. I asked for refund also money for delivery and return they said they can do that even when was them fault I lost 25.00
Never again avoid
28 de novembro de 2025
Opinião espontânea
Resposta da MyVoucherCodes
Hi Agnieszka,
Please accept our sincere apologies for the delay. We had a large influx of queries after the end-of-year peak, and we are working hard to catch up with our correspondence.
I recognise that some time has passed since you posted this, but if your issue regarding the broken laptop and refund is still unresolved, we would like to help. Please reach out to us at info@myvouchercodes.co.uk with more details. We are committed to improving our service and assisting you where possible.
Best wishes,
The Customer Service Team
Don’t bother trying to claim anything…
Don’t bother trying to claim anything from these time wasters. I tried claiming an Amazon voucher after booking a Butlins trip for my children and they have come up with 3 different reasons why they won’t issue it, none of which apply. Requirement was to spend £400, I spent £1200 but they look for any minor reason in their terms and conditions not to honour the deal.
A lot of time wasted for zero reward. Use a cash back card instead, there are enough of them around.
25 de agosto de 2025
Opinião espontânea
Resposta da MyVoucherCodes
Hi Nick,
I am very sorry for the frustration caused by the delay in our response and the issues you faced with your Butlins reward. Following the holiday season, we experienced a significant influx of queries that impacted our ability to reply promptly.
While I understand this post is quite old and may no longer be relevant, we would still like the opportunity to help if the matter is unresolved. Please email us at info@myvouchercodes.co.uk with your order confirmation and the reasons previously provided for the rejection. We strive to improve this service and would like to review your case again.
Best wishes,
The Customer Service Team
I made a qualifying Temu purchase via VoucherCodes on 30 June using your offer for their £10 Amazon voucher. The reward hasn’t arrived.
I’ve emailed the advertised emails for them under promo t&c's several times with no replies to my emails.
I have provided them with the order confirmation and a screenshot of the offer etc. Happy to verify anything needed to get it sorted.
I’ll update this review if it gets resolved.
20 de junho de 2025
Opinião espontânea
Resposta da MyVoucherCodes
Hi Jed,
Thank you for your review, and we’re really sorry to hear that your reward hasn’t arrived yet.
I’ve forwarded your details to our customer service team so they can keep an eye out for your email and help get this sorted for you as quickly as possible. In the meantime, it’s worth checking your junk or spam folder, as sometimes our responses can end up there.
We really appreciate your patience, and we’ll do our best to get this resolved for you.
Best regards,
Isabelle
MyVoucherCodes Team
Resposta da MyVoucherCodes
Hi there,
Thank you so much for your review, we’re thrilled to hear you had a positive experience!
It really means a lot to the team to know that the process worked well for you. We hope to see you back on the site again soon for more great deals.
Best wishes,
Isabelle
MyVoucherCodes Team
Unable to claim gift card
Unable to claim gift card as the captcha verughcatin just repeatedly goes round and never verifies. Pressed send feedback but doesnt change. Tried multiple times.
27 de junho de 2025
Opinião espontânea
Resposta da MyVoucherCodes
Hi Shivani,
Thank you for your review, and we're really sorry to hear you're having trouble with the captcha when trying to claim your gift card. That definitely shouldn't be happening, and we understand how frustrating it must be.
If you haven't already, please email our customer support team at info@myvouchercodes.co.uk so we can look into this for you directly and help process your reward.
Best wishes,
Isabelle
MyVoucherCodes Team
Resposta da MyVoucherCodes
Hi Oz,
We're really sorry to hear you feel this way. We'd love the chance to understand what went wrong and see if there's anything we can do to make things right.
If you're open to it, please feel free to contact our customer support team at info@myvouchercodes.co.uk with a bit more information.
All the best,
Isabelle
MyVoucherCodes Team
Waste of time
Problems with the website from the start with things not working. Now unable to open £35 gift voucher. No response using contact form x 2 and email just bounces back. What a total sham this is.
20 de junho de 2025
Opinião espontânea
Resposta da MyVoucherCodes
Hi Jill
Thank you for your review, and we're really sorry to hear you've had trouble opening your voucher.
We completely understand how frustrating this must be.
if you’ve been in touch and haven’t seen a reply yet, it’s worth checking your junk or spam folder, as sometimes our responses can land there by mistake.
I’ve also passed this on to our customer service team so they can keep an eye out for your message and investigate this further for you.
Best wishes,
Isabelle
MyVoucherCodes Team
Pointless, waste of time
Pointless. I placed an order for a vacuum cleaner at my father's request, of whom asks me carry out his online purchases using his email and shopping accounts. I registered him for a £35 Amazon reward voucher on MVC and spent way over the 'minimum spend' threshold, even after applying a welcome discount on the retailers website. I got in touch with MyVoucherCodes a couple weeks after as the reward hadn't tracked.
Well apparently, using a discount code voids qualifying for the reward! Even if your order total is still way above the rewards 'minimum spend threshold (excluding delivery)'.
Would rather use other voucher code websites as they don't disqualify your order for using the retailer's discount code, as long as you meet their minimum spend requirements.
Not to mention, I specifically chose to purchase directly from the retailer instead of buying the same product from their stockists because they had the reward on MVC :(
18 de junho de 2025
Opinião espontânea
Resposta da MyVoucherCodes
Hi there,
Thank you for taking the time to leave a review. We're really sorry to hear that the reward didn’t track as expected, especially after you went to the effort of placing the order on behalf of your father.
Our rewards do have a few key terms, and unfortunately, using any discount code at checkout (even directly from the retailer) can make the purchase ineligible. We understand this can be disappointing, especially when the order still met the minimum spend, and we're sorry for any confusion caused.
We really appreciate your feedback and will take this onboard to help improve how we communicate these details. If there's anything else we can do to help, please feel free to reach out to us at info@myvouchercodes.co.uk.
All the best,
Isabelle
MyVoucherCodes Team
How can I access my voucher code
How can I access my voucher code
11 de junho de 2025
Opinião espontânea
Resposta da MyVoucherCodes
Hi there!
Thank you for your review, and we're really sorry to hear you've had trouble receiving your voucher.
We completely understand how frustrating this must be. If you haven’t already, please contact our customer service team directly at info@myvouchercodes.co.uk and they’ll be happy to investigate this for you.
Just a quick note: if you’ve been in touch and haven’t seen a reply yet, it’s worth checking your junk or spam folder, as sometimes our responses can land there by mistake.
We’ve also passed this on to the team so they can keep an eye out for your message.
Best wishes,
Isabelle
MyVoucherCodes Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.