Voye Global Opiniões 

150
•
TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

To avoid my personal data going to Chinese roaming network, I chose to use Voye eSIM during my trip to Spain. (There are so many eSIM using CM Link although it says Europe eSIM) I and my wife use... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

אני הזמנתי שתי חבילות לשני המכשירים מאותו המכשיר ואז זה צירף לי את שני החבילות למכשיר אחד וכל היום ההוא בלבל לי את המוח ולא עזר לי כלל רק אמר לי לקנות חבילה נוספת. עד שהגיע לאון הגואל ובשניה עזר לי ל... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

אני מבקשת לציין שרות אדיב ומקצועי לעילא ולעילא, ובאופן יוצא דופן מנציג בשם רם שהיה עקבי סבלני אדיב מקצועי שניסה בכל דרך אפשרית לפתור לי בעיה מורכבת ולא ויתר לי גם כשהתייאשתי וויתרתי. אני לא נתקלתי במס... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

ניסיתי להתקין את חבילת הגלישה שרכשתי אך ללא הצלחה, דיברתי עם שירות הלקוחות שהסביר לי מה לסדר בהגדרות הטלפון וניסה לאתר את העסקה שלי ולהבין מאיפה נובעת הבעיה. משהו הסתבך ולא הצלחנו ואני כבר ויתרתי ור... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Empresa de telecomunicação

Escrito pela empresa

Voye Global revolutionizes international travel connectivity with its innovative eSIM technology. We empower travelers to test their data plan right from the comfort of their homes before embarking on their journey, eliminating the anxiety of connectivity issues abroad. Our one eSIM solution provides seamless global connectivity, ensuring you stay connected in virtually any country without the hassle of switching SIM cards. We believe that staying connected shouldn't break the bank, which is why we offer highly affordable rates tailored to your travel needs.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

150 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,2

Todas as opiniões

(150)

132 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

I was not able to use my esim in paris

I was not able to use my esim in paris. Noting that i used it a month before.
After contacting the support team, quickly they replied me with many solutions regarding my case
Appreciate your cooperation.
Thank you

12 de novembro de 2025
Opinião espontânea
logótipo da Voye Global

Resposta da Voye Global

Thank you so much for your kind feedback Ihab! We are glad it worked out and we hope you enjoyed your trip :)

Classificada 5 em 5 estrelas

שירות מצויין

נותנים מענה מלא ושירות מצויין דרך הוואצאפ

6 de novembro de 2025
Opinião espontânea
logótipo da Voye Global

Resposta da Voye Global

תודה רבה על המילים החמות אסף :)

Classificada 1 em 5 estrelas

Got an australia esim for 7 days

Got an australia esim for 7 days, cheap price on agoda, but it didn't work. Interacted with them over multiple emails, tried everything they said, did not work. Waste of time and money. Sent new Sim after a while - that's doesnt work too

14 de outubro de 2025
Opinião espontânea
logótipo da Voye Global

Resposta da Voye Global

Hi Bala,
Thank you for sharing your feedback.
We have located your conversation with our Support team and it indeed took time to find the solution until we have sent you a new eSIM to try but we didn't receive any response.
We are happy to continue troubleshooting of course.
Simply reply to our conversation.
We deeply apologize for the experience you had with our eSIM this time.

Classificada 4 em 5 estrelas

Voye Global eSIM

I installed a Voye Global eSIM on my Samsung Galaxy phone before leaving Canada for my trip to Mexico, Costa Rica, Panama, Aruba, the US and Guatemala. It worked like a charm everywhere except Guatemala which had no Voye Global coverage. Surprising that an important central American country was left out. They need to work on this because Global means all the countries of the world. It is otherwise an excellent product.

17 de setembro de 2025
Opinião espontânea
logótipo da Voye Global

Resposta da Voye Global

Thank you for your kind words Tariq!
Currently Guatemala is indeed not included in the Global plans but we do have local plans for Guatemala.
Thank you for your feedback, we have forwarded it to the relevant team :)

Classificada 1 em 5 estrelas

Extremely slow

Extremely slow. Can't even load a webpage properly

22 de setembro de 2025
Opinião espontânea
logótipo da Voye Global

Resposta da Voye Global

Hi Ahmed,
We are sorry to hear about your experience with our eSIM. Did you contact our Support about this? Our Support team is available 24/7.
The issue might be fixed very easily with a small adjustment on our end.
Feel free to contact us at support@voyeglobal.com .

Classificada 1 em 5 estrelas

Useless Esim

Useless. Avoid.In Austria I tried 2 esims on 2 different machines.Both connected quickly to the A1 cellular network but provided no internet. Support was quick to answer but useless in result. Both machines connected to the internet hussle free with other Esim providers

15 de setembro de 2025
Opinião espontânea
logótipo da Voye Global

Resposta da Voye Global

Thank you for your feedback Amir. We are sorry to hear that it didn't work out this time. As you mentioned, our Support team is available 24/7 and we are always happy to check what might be the issue. Feel free to contact us again if you are still there so we can try fix this issue.
Thank you again for your feedback- it helps us improve :)

Classificada 5 em 5 estrelas

Probably the best service I've…

Probably the best service I've expirienced so far abroad with esim. The most competitive price plus the most relibable serbvice ever. And a free test period in home country is the winner of it all. Thank you, Voye, keep it up!

7 de setembro de 2025
Opinião espontânea
logótipo da Voye Global

Resposta da Voye Global

Thank you so much for your kind feedback Pavel!

Classificada 1 em 5 estrelas

Stay Away!

They Limit their unlimited Connection After 2gb, unaccaptable!!

8 de agosto de 2025
Opinião espontânea
logótipo da Voye Global

Resposta da Voye Global

Hi Ole,
We are sorry to hear about your experience with our Unlimited plans.
When purchasing the plan on the website, this limitation is stated on the top so our customers are aware of this before making the purchase.
Feel free to contact our support at support@voyeglobal.com for any questions you have regarding this.
We will be happy to help.

Classificada 1 em 5 estrelas

I was purchased e sim in USA before my…

I was purchased e sim in USA before my trip to Poland tested and everything was good. After I arrived to poland my card doesn't work I tried to contact to them couples emails but they never answered. I do not recommend this .

7 de julho de 2025
Opinião espontânea
logótipo da Voye Global

Resposta da Voye Global

Hi Aleksander,
Thank you for writing this review and we deeply apologize for the inconvenience that was made. We have tried to locate an email with your name and last name but couldn't find one. Our email address is support@voyeglobal.com but you can also always contact us via the chatbot on the website and also via WhatsApp. We are available 24/7.
Again, we are sorry to hear about your experience and we hope you can give us another chance soon.

Classificada 1 em 5 estrelas

🚫 Unlimited? More like Limited Daily! احذروا!

They claim “unlimited” but limit you to 1.5–2GB per day! Once you hit it, speed drops badly. I’m traveling, no Wi-Fi, and fully rely on data! This is unacceptable! Even average apps and GPS eat more than that. False! Please read here: thier terms-and-conditions before anything but save your time and Avoid this company

يدّعون أن الباقة “غير محدودة”، لكن الحقيقة أنك محدود يوميًا بـ ١.٥ - ٢ جيجابايت فقط! بعدها السرعة تنهار. أنا مسافر وما عندي واي فاي، أعتمد كليًا على الإنترنت! هذا غير مقبول. لا أنصح بالتعامل مع هذه الشركة أبدًا

10 de junho de 2025
Opinião espontânea
logótipo da Voye Global

Resposta da Voye Global

Hi, we are sorry you feel this way.
With Unlimited plans, after 1.5GB- 2GB daily usage, (depends on the plan), the internet will indeed become a little slower. The day after, it resets again for new 1.5GB- 2GB with fast speed. This information is also added on our website before you make the purchase. This information is shown online (not only in the Terms of Use) so customers can decide if this plan fits or doesn't fit their needs. The average daily usage is about 500MB so most user are happy with this.
Again, We are sorry you feel this way and feel free to contact us via email- support@voyeglobal.com for any questions regarding this issue.

Classificada 1 em 5 estrelas

I can not get acsess to the internet…

I can not get acsess to the internet although i am register with the internet supplier . I wasted usd 19 for nothing
You are not relible.

17 de março de 2025
logótipo da Voye Global

Resposta da Voye Global

Hi Avi,
We are very sorry to hear about your experience. We have a dedicated support team 24/7 via emails, chat and WhatsApp and we are always here to help. Feel free to contact us at support@voyeglobal.com and we will be happy to support you with the issue you were facing.

Classificada 1 em 5 estrelas

Misleading and irresponsible company

Misleading and irresponsible company. Selling unlimited plan, but only provide 2GB per day and it is much more higher in price if you purchase a esim in the origin of the travel country. Online chat customer service officer having super bad attitude, Officer Ram has forgotten that I paid high price for their services.

24 de março de 2025
Opinião espontânea
logótipo da Voye Global

Resposta da Voye Global

We appreciate you taking the time to share your feedback about your recent experience with our unlimited data plan. We're sorry to hear about your experience with us and understand that the information about the limit wasn't showcased as clearly as you expected.

We have recently made some major changes that directly impact the visibility of the mentioned information and we have already received positive feedback about the new display on the website.

Your feedback is very invaluable to us, and we are taking it seriously.
As a result, we are continuing to check how we can improve the visibility of this information.

Regarding the support you have received from us, you have replied to our answer with "Understood now" and "Thank you for sharing" which made us understand that everything was clear to you.
We are always available 24/7 for any feedback or question that our customers have.

We hope you'll consider giving us another chance in the future. We're committed to providing a better service and appreciate you bringing this issue to our attention.

For any further support, please contact us at support@voyeglobal.com .

Classificada 5 em 5 estrelas

Lo he usado para un viaje a EEUU…

Lo he usado para un viaje a EEUU durante 5 días y la verdad que me ha ido estupendamente.

5 de março de 2025
Opinião espontânea
logótipo da Voye Global

Resposta da Voye Global

Thank you so much for your feedback Ignacio! We are glad to see that you enjoyed using our eSIM and hope to see you again soon!

Classificada 1 em 5 estrelas

Disappointed

Disappointed! I purchased the unlimited plan since I do not have Wi.fi in my apartment and I was staying for a month in Italy. I purchased the most expensive plan so I could have "unlimited" internet, specially for research on the computer and teaching online. Before the 2GIGA limitation the internet is fine (its 4G even not 5G) but when the 2GIGA finished, the internet slow down as we can say not working!!
as also, the 2GIGA scam was not written clearly, because if I know I definitely would not purchased this plan since it is not suitable for my needs and could find something more suitable for me. feels like I was scammed

7 de março de 2025
Opinião espontânea
logótipo da Voye Global

Resposta da Voye Global

Dear Natalie,

We appreciate you taking the time to share your feedback about your recent experience with our Unlimited data plan. We're sorry to hear about your experience and your feelings about this specific plan.

We have recently made some major changes that directly impact the visibility of the mentioned information and we have already received positive feedback about the new display on the website.

Your feedback is very invaluable to us, and we are taking it very seriously. We have added this sentence on top of the mentioned plan which will hopefully make the information much clearer: "Unlimited plans include up to 2GB of high-speed data per day.
If you exceed this limit your speed will be slowed down. However, it will still support basic functions like texting and GPS navigation. The data limit resets daily."

We hope you'll consider giving us another chance in the future. We're committed to providing a better service and appreciate you bringing this issue to our attention.

For any further support, please contact us at support@voyeglobal.com .
We are available 24/7 and are happy to answer any question.

Classificada 1 em 5 estrelas

Pessima esperienza! Comprato global 180giorni Non funziona in metà paesi che devo visitare

Non è global coverage!!!! A sint maarten dove mi trovo in questo momento non funziona!!!! TRUFFA!!! Dovrebbero elencare meglio le nazioni che non sono coperte e non nasconderle sotto asterischi!

1 de março de 2025
Opinião espontânea
logótipo da Voye Global

Resposta da Voye Global

We are sorry to hear about your experience.
Sint Marteen on the Dutch side is indeed not supported. Saint Martin however, on the French side is supported.
We are aware of the fact that this might be a little confusing and we are working on adding this information to our website in order for it to be clearer.

We are available 24/7 for any questions or issues and we are always happy to help.

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