I'd like to thank Danny at VS Dent for his excellent service. He arranged for us to trial an AP-A AirPolish machine, which gave us the confidence to move forward and place an order for the same un... Ver mais
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My experience with VS Dent is always positive Attentive and excellent pricing and value which is the name of the game. Sejal and Jamsheed are a pleasure to work with and always thorough and offers... Ver mais
A empresa respondeu
Great service from VSDent. Danny helped us with the purchase of the PT-B airpolisher and scaler. Our new scaler arrived promptly the next day. Well done guys. Also gave us a great price!
A empresa respondeu
VSDent is a great company for dental equipment. I have purchased various items from them, ranging from handpieces to digital X-ray sensors, and they have been excellent throughout. They also offer p... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
VS Dent is your one-stop destination for all your dental hygiene needs. We specialize in types of dental equipment, dental handpieces, and dental consumables. We understand our responsibility towards our country during the pandemic hence, we source and sell high-quality and certified Personal Protective Equipment (PPE). We are authorized dealers for several brands. The values at the core of our organization are respect, operational efficiency, customer orientation, openness, and flexibility. We have a history with dentistry which indicates our value and services in the dental industry.
Informações de contacto
Unit C, Sands Industrial Estate, Lane End Road, HP12 4HH, High Wycombe, Reino Unido
- 07490900100
- sales@vsdent.com
- vsdent.com
4,7
Excelente
185 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da VSDent
Hi there, Thank you for your positive feedback! We're delighted you're pleased with our service. We highly appreciate your business! Warm regards.
Excellent product speedily delivered.
Excellent product speedily delivered.
Thanks !
3 de março de 2025
Resposta da VSDent
Hi Adam, We're glad to hear you're satisfied with our product and service. We're here for you every step of the way. Warm regards.
Woodpecker trial
My practice has just completed the 2 week free trial of the Woodpecker airflow & Manalil has been fantastic with her communication throughout. She answered any questions I had & we are very happy with the product & will be purchasing. Thank you.
10 de março de 2025
Opinião espontânea
Resposta da VSDent
Hi Clare, Thank you for your positive feedback! We're delighted to hear that you had a great experience with the Woodpecker Airflow trial and you're pleased with Manali’s support. We’re always here to help with anything you need. Warm regards.
Exceptional customer service
Exceptional customer service! Friendly, polite and efficient!
6 de março de 2025
Opinião espontânea
Resposta da VSDent
Hi there, Thank you for your positive feedback! We're delighted you're pleased with our customer service. Your kind words mean so much to us, and we’re always here to help with anything you need. Warm regards.
Manali is always helpfuland so…
Manali is always helpfuland so efficient.
4 de março de 2025
Opinião espontânea
Resposta da VSDent
Hi Karen, Thank you for your kind words! We're delighted you're pleased with our service team- specially Manali. We highly appreciate your business! Warm regards.
Manali is always helpful
Manali is always helpful, prompt and efficient. We shop a lot with VS and would highly recommend the items below which we order regularly. They have been robust and have had a good longevity
1. Handpieces
2. Endo motor...single file
3. Light curers
4. Piezo S6 scaling units
Thanks VS
4 de março de 2025
Opinião espontânea
Resposta da VSDent
Hi Mr. Kumar, Thank you for your positive feedback! We're delighted you're pleased with our products and Manali’s swift-efficient support. Your kind words mean so much to us, and we’re always here to help with anything you need. Warm regards.
Manali is really helpful and gets back…
Manali is really helpful and gets back to you promptly
4 de março de 2025
Opinião espontânea
Resposta da VSDent
Hi Lauren, Thank you! We're delighted you're pleased with Manali’s support. We’re always here to help with anything you need. Warm regards.
Excellent products
Manali from customer service assisted me in tracking my order. All the products are of high quality.
24 de fevereiro de 2025
Resposta da VSDent
Hi Pooja, Thank you for your kind words! We're delighted you're pleased with our products and the service from Manali. We highly appreciate your business! Warm regards.
Excelllent customer service by Danny…
Excelllent customer service by Danny !!! Our order got misplaced and we were trying to find out and Danny helped so much by staying longer then his working hours and assured us that our stock parcel will get delivered again in next two days ! Thank you Danny !
26 de fevereiro de 2025
Opinião espontânea
Resposta da VSDent
Hi Falguni, Thank you for your positive feedback! We're delighted you're pleased with Danny’s outstanding support. Your kind words mean so much to us, and we’re always here to help with anything you need. Warm regards.
Excellent service and Danny always…
Excellent service and Danny always helpful to sort any problems out immediately with great communication. Happy to choose them for my rotary files
25 de janeiro de 2025
Opinião espontânea
Resposta da VSDent
Hi X Gkouzis, Thank you for your positive feedback! We're delighted you're pleased with our product and Danny’s outstanding support. Your kind words mean so much to us, and we’re always here to help with anything you need. Warm regards.
Resposta da VSDent
Hi Veronika, Thank you for your positive feedback. We're delighted you're pleased with our product. We highly appreciate your business! Warm regards.
Item shipped late and order cancellation ignored
Item was shipped over a week late, despite promising 24-48 hour working day delivery and no mention of christmas closures online. When it hadn't arrived I contacted them to cancel the order as I had left the country, but they still shipped it anyway after I had contacted them. I had already left the country when the item had shipped and the product was delivered to an address I didn't reside at.
VSdent eventually provided a refund but only when I had managed to persuade the person who now lives at the address the product was shipped to late to return the product for me
29 de dezembro de 2024
Resposta da VSDent
Hi Olivia, We sincerely apologise for the inconvenience caused.
Your order was placed on 25th December, during our annual leave period. We reopened on 2nd January, shipped your order the same day, and it was delivered on 4th January. We regret any frustration caused by the delay and the inability to cancel the shipment once it was dispatched.
Please rest assured that we are committed to addressing your concerns promptly.
Your satisfaction is important to us, and we would welcome the opportunity to regain your trust.
We appreciate your patience and understanding as we work to improve our services. Warm regards.
Lovely lady on the phone Order came quck
3 de dezembro de 2024
Resposta da VSDent
Hi Emily, Thank you so much for your kind words! We're delighted to hear you had a pleasant experience with our team, and that your order arrived promptly. Your feedback means a lot to us, and we’re always here to help with anything you need. Warm regards.
Resposta da VSDent
Hi Karen, Thank you for your kind words! We're delighted you're pleased with our service and delivery. We highly appreciate your business! Warm regards.
Resposta da VSDent
Hi Lizbeeken, Thank you for your positive feedback. We're delighted you're pleased with our product and service. We highly appreciate your business! Warm regards.
Resposta da VSDent
Hi Andrew, Thank you for your kind words! We're delighted you're pleased with our product. We highly appreciate your business! Warm regards.
Awful customer service
Awful customer service. Danny never responds when all i want is to buy a scaler unit!
You need to address your staff members and customer service and you are missing out on business
8 de outubro de 2024
Opinião espontânea
Resposta da VSDent
Dear Mariam,
We have taken your feedback onboard and are working towards improving the quality of our customer service team. We sincerely regret the inconvenience you were caused and are doing our best to upskill the team.
I have also reached out to you personally to connect and resolve your issue as soon as possible. We shall do our best to improve our service.
Warm regards,
Jamsheed Pavri
Customer Resolution Team
Resposta da VSDent
Hi Henry, Thank you for your kind words! We're delighted you're pleased with our product pricing. We highly appreciate your business! Warm regards.
⭐️⭐️⭐️⭐️⭐️
We have ordered 3 woodpecker light curing machines and Jamsheed who have dealt with all orders was very efficient and top notch on customer service.
We have decided to use VS Dent more due to excellent customer service and of course for top notch materials and equipments . Highly recommend!
6 de setembro de 2024
Opinião espontânea
Resposta da VSDent
Hi, Thank you for your kind words! We're delighted you're pleased with our product and service. We highly appreciate your business! Warm regards.
Excellent customer service & delivery…
Excellent customer service & delivery times.
27 de agosto de 2024
Resposta da VSDent
Hi, Thank you for your positive feedback. We're delighted you're pleased with our service. We highly appreciate your business! Warm regards.
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