I'd like to thank Danny at VS Dent for his excellent service. He arranged for us to trial an AP-A AirPolish machine, which gave us the confidence to move forward and place an order for the same un... Ver mais
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My experience with VS Dent is always positive Attentive and excellent pricing and value which is the name of the game. Sejal and Jamsheed are a pleasure to work with and always thorough and offers... Ver mais
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Great service from VSDent. Danny helped us with the purchase of the PT-B airpolisher and scaler. Our new scaler arrived promptly the next day. Well done guys. Also gave us a great price!
A empresa respondeu
VSDent is a great company for dental equipment. I have purchased various items from them, ranging from handpieces to digital X-ray sensors, and they have been excellent throughout. They also offer p... Ver mais
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Informações sobre a empresa
Escrito pela empresa
VS Dent is your one-stop destination for all your dental hygiene needs. We specialize in types of dental equipment, dental handpieces, and dental consumables. We understand our responsibility towards our country during the pandemic hence, we source and sell high-quality and certified Personal Protective Equipment (PPE). We are authorized dealers for several brands. The values at the core of our organization are respect, operational efficiency, customer orientation, openness, and flexibility. We have a history with dentistry which indicates our value and services in the dental industry.
Informações de contacto
Unit C, Sands Industrial Estate, Lane End Road, HP12 4HH, High Wycombe, Reino Unido
- 07490900100
- sales@vsdent.com
- vsdent.com
4,7
Excelente
185 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Everything done with ease
Everything done with ease. The product I paid for was £11 but shipping was £10 odd which seems a bit silly considering it being such a small item. I essentially paid double for one item
29 de julho de 2024
Resposta da VSDent
Hi, Thank you for your feedback and for choosing VSDent. We understand your concern regarding the shipping cost, and we strive to balance ensuring reliable delivery with fair pricing. We appreciate your business and are here to assist with any future purchases. Warm regards.
Resposta da VSDent
Hi, Thank you for your positive feedback. We're delighted you're pleased with our service. We highly appreciate your business! Warm regards.
I thought I was buying a lightcure but…
I thought I was buying a lightcure but I guess the advert was misleading
24 de julho de 2024
Resposta da VSDent
Hi there, Thank you for your feedback. We are sorry to hear about your experience.
However, if you visit our website again on the same product page you will find that there is a note stating the product and the image is being used for representation purpose only and the product is a an accessory attached onto the primary product. the name of the accessory is also mentioned on the product page.
We are making efforts to make our customer's experience as seamless as possible. Please let us know if we can assist you with anything further. Warm regards.
Good customer service
I've been using VS Dent for 6 months and I couldn't be happier with their products and service. Their Scaler unit is top-notch quality and has consistently exceeded my expectations. The customer service team is incredibly helpful and knowledgeable, always going the extra mile to ensure my orders are processed efficiently. I highly recommend VS Dent to any dental practice looking for reliable and high-quality supplies.
1 de julho de 2024
Opinião espontânea
Resposta da VSDent
Hi, Thank you for your kind words! We're delighted you're pleased with our product and service. We highly appreciate your business! Warm regards.
AVOID. Stolen my money
I ordered a supply from them, upon arrival i no longer needed the item. The item was unopened and securely packaged as originally sold - basically untouched. I sent it back straight away and its been over a month and i still haven't received my refund. I have been emailing them consistently and had no response. AVOID
25 de junho de 2024
Opinião espontânea
Resposta da VSDent
Hi, We apologise for the inconvenience and delay you've experienced. Please provide your order details, and we'll prioritize resolving this for you immediately.
Thank you for your patience. Warm regards.
Technical support non existent
I phoned on numerous occasions to ask if I could speak to someone in technical to help set up my sensor and to this day nobody has got back to me
1 de julho de 2024
Resposta da VSDent
Hi there. We sincerely regret the inconvenience you were caused and are working on improving our services. Your feedback is valuable to us, and we are committed to resolving this issue promptly.
Please can you also let us know if your problem is resolved now?
We are here to assist you further.
Thank you for being so patient. Warm regards.
Excellent service
Excellent service. I bought two handpiece on a 3 for 2 deal but they forgot to send me the third one. I emailed them abt it and without question they sent me the third free one instantly
13 de junho de 2024
Resposta da VSDent
Hi, Thank you for your positive feedback. We're delighted you're pleased with our delivery service. We highly appreciate your business! Warm regards.
This is a great supplier
This is a great supplier. They are very quick and efficient. They are reasonably priced and very easy to deal with. They have a great site thats easy to navigate
20 de maio de 2024
Opinião espontânea
Resposta da VSDent
Hi, Thank you for your kind words! We're delighted you're pleased with our product, pricing and delivery service. We highly appreciate your business! Warm regards.
Resposta da VSDent
Hi, Thank you for your positive feedback. We're delighted you're pleased with our delivery service. We highly appreciate your business! Warm regards.
Resposta da VSDent
Hi, Thank you for your kind words! We're delighted you're pleased with our product, pricing and delivery service. We highly appreciate your business! Warm regards.
Delivery was quick
Delivery was quick, and got complimentary face masks.
29 de abril de 2024
Opinião espontânea
Resposta da VSDent
Hi, Thank you for your kind feedback! We are thrilled to hear of your positive experience. We are here for you every step of the way. Warm regards.
Terrible service and company
Terrible service and company. Item never arrived even though email stated it was dispatched. When I called 2 weeks later I was told it was out of stock and was upsold another item.
Another order was sent the wrong item. It took me over 2 weeks of almost daily phone calls before I was acknowledged. Each time I called I was told someone would call me back that day but never did. Only when I asked to speak with a manager this matter was dealt with and refund given. Will not be using them again.
2 de abril de 2024
Resposta da VSDent
Dear Nishil,
We sincerely apologise for the inconvenience caused to you. We have made efforts to be in touch with you to resolve this issue further but were declined contact by you. We have verified in our records and were able to establish, that the product delivered was the product ordered by you.
Although you have declined contact to resolve the matter, our dedicated customer support team is available to assist you further should you wish to discuss this matter.
Your satisfaction is important to us and we would welcome the opportunity to rectify the situation and regain your trust in our services. Once again, we apologize for any inconvenience caused and appreciate your patience and understanding.
Regards, Team Vsdent.
Fantastic 2 part epoxy delivered next…
Fantastic 2 part epoxy delivered next day. I have all on 6 dental implants fitted 5 years ago and the bottom set fell out. I was horrified but VSDent sent a really strong epoxy which I used to re bond the dentures to the implants this was nearly a month ago now and they are fitting in as comfortable and secure as when they were installed. Very very grateful to VSDent for this great product at a fraction of the price other sites were offering it for.
10/10 service thanks Tim.
15 de março de 2024
Resposta da VSDent
Hi, Thank you for your kind feedback! We are thrilled to hear of your positive experience. We are here for you every step of the way. Warm regards.
Good value handpieces
The handpieces are of good value and are delivered the next day. Highly recommend!
19 de março de 2024
Opinião espontânea
Resposta da VSDent
Hi, Thank you for your kind words! We're delighted you're pleased with our handpieces and delivery service. We highly appreciate your business! Warm regards.
Great products with great prices.
1 de março de 2024
Resposta da VSDent
Hi, Thank you for your kind feedback! We're thrilled to hear that you're happy with our products and pricing. Let us know if you need anything! We're here for you every step of the way. Warm regards.
Wrong Part Quickly resolved
Initially was sent wrong part, communication to get this resolved was good and they sent correct part out promptly, have used the services of VS Dent on a number of occasions always very prompt with delivery quality of the product is good, would certainly recommend this company to others.
1 de março de 2024
Resposta da VSDent
Hi, Thank you for your feedback! We apologize for the inconvenience caused to you. We are happy to hear that the team was able to resolve the issue efficiently. We are glad to have your continued trust and support. Best regards.
Top Super 👍👌
29 de fevereiro de 2024
Resposta da VSDent
Hi, We're glad to hear of your positive experience. We're here for you every step of the way. Warm regards.
Resposta da VSDent
Hi, Thanks for the positive feedback! We're delighted you're happy with our product. We highly appreciate your business! Warm regards.
Resposta da VSDent
Hi, Thank you for your feedback! We're glad to hear our service met your expectations. We highly appreciate your business! Warm regards.
Items never showed up called multiple…
Items never showed up called multiple times promised call back, never returned, still waiting almost a month now.
SH17716
10 de fevereiro de 2024
Opinião espontânea
Resposta da VSDent
Hi, We apologize for the inconvenience and delay you've experienced. Please provide your order details, and we'll prioritize resolving this for you immediately. Alternatively, you can also connect with us via email: complaints@vsdent.com
Thank you for your patience. Warm regards.
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