WaggingRights Opiniões 

1520
•
TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Quality product. Constant communication. First class service, delivered next day, as advertised, packaged perfectly. Mackenzie loves her new travel system, though due to illness she is currentl... Ver mais

Classificada 5 em 5 estrelas

I had debated investing in the isofix bed for a while and wish I had done it sooner. Great quality, quick delivery and one safe/cosy fur baby. When I initially had the delivery, I thought it wasn’t... Ver mais

Classificada 1 em 5 estrelas

I ordered the extra large dog bed. When it arrived I couldn’t open one of the zips as the lining had been sewn over part of the zip. This is an extremely expensive bed which made the shoddy workmanshi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I would recommend wagging rights to any dog owner ! From ordering to delivery , packaging and product, everything was perfect ! My Labrador puppy has the extra large size as he will eventually be... Ver mais


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4,0

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TrustScore: 4 em 5

2 mil opiniões

5 estrelas
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3 estrelas
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1 estrela

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Respondeu a 64% das suas opiniões negativas

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4,0

Todas as opiniões

(1520)

1497 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

I would love to tell you what Willow…

I would love to tell you what Willow thinks but I ordered the travel bed weeks ago and it has still not arrived ! I have sent an email with the order details and you have not replied to it.

Update:
I paid for a 5 day delivery service on 2nd October. I have just received an email from them to say that it is still in transit!! Not really acceptable!

21 de outubro de 2026
Opinião espontânea
logótipo da WaggingRights

Resposta da WaggingRights

Hi Susan,

We’re so sorry you’re still waiting for Willow’s travel bed, especially after already reaching out by email and not hearing back. We understand how disappointing that must be. I’ll get in touch with you personally so we can look into your order and get this sorted out.

Cheers,
Lei

Classificada 2 em 5 estrelas

Faulty product and no customer service

I’m leaving a review here as I contacted via email and instagram and didn’t hear anything back. When I went to assemble the XL, the lining had been sewn into the zip on one corner which meant I was unable to get the pillows in. I had to cut along the seam to release the zip teeth and in doing so there was a rip along side the zip/lining. It does still work but is damaged so would like someone in customer service to respond.

16 de outubro de 2026
Opinião espontânea
logótipo da WaggingRights

Resposta da WaggingRights

Hi Sara,

I’m really sorry your XL dog dock arrived with this issue, especially when you had to cut the seam just to assemble it. I also apologize that you haven’t received a response to your previous messages. I’ve sent you an email so I can assist you further and help get this sorted out.

Cheers,
Max

Classificada 1 em 5 estrelas

I ordered a xl bed on 26th September not arrived

I ordered a xl bed on 26th September. The website started next day delivery. But when I checked my email confirmation it’s said 5 days delivery which was fine. It’s now been well over 3 weeks and still no bed. I emailed them and to be fair got a very quick reply from max gall with a rubbish fob off reply. I emailed back saying something along these lines and he again replied quickly with a more believable excuse which was appreciated. And I was offered an 20% refund aa since I placed my order I had several emails offering extra discounts. All customers want is a bit of honesty not just fobbed off. The tracking hasn’t been updated since October 6th and I was told that they had checked and it should be delivered in 2-3 days. This was probably 5 days ago now. My emails are now being ignored so I contacted them on Facebook and told to email which I have done again but nothing. So now I will be contacting my credit card company under section 75 to get the amount refunded. Such a shame as it looks like a great product. And to rub salt in the wound I am bombarded with emails offering next day delivery and hounding me to review the bed which I would love to do if it had actually arrived.

26 de setembro de 2026
Opinião espontânea
logótipo da WaggingRights

Resposta da WaggingRights

Hello Kirsty,

I’m really sorry you’ve been left waiting so long for your bed, especially after receiving updates that haven’t come through. I completely understand your frustration, particularly when you’ve had to chase us repeatedly for answers. I’ve sent you an email so I can assist you further and work with you to get this sorted.

Cheers,
Lei

Classificada 5 em 5 estrelas

I had a little problem with the first…

I had a little problem with the first bed to be sent out but Max was great and after viewing photo's I emailed to him, he sent me a new one and I'm going to donate the other to a rescue.
Its easy to put together and put in the car, the online instructions are easy to follow.
Thankyou Max for going above and beyond for getting a new bed to me and for your quick response to my email.
5* customer service

20 de outubro de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

Arrived fairly quickly but the wrong…

Arrived fairly quickly but the wrong colour. I messaged on Facebook and was asked to email. After emailing I was offered 10% back to keep the item. When I asked for an exchange as I hadn’t opened the bed yet I was told I would receive a shipping note. That’s was 5 days ago. I’ve had to use the bed now. Its a good size but smells very plasticky and is so tightly vacuum packed it’s all bumpy. Disappointing when it’s so expensive and lots of other companies out there

15 de outubro de 2026
Opinião espontânea
logótipo da WaggingRights

Resposta da WaggingRights

Hello Melissa,

We’re really sorry for the mix up and the frustration this has caused, especially with the delay in arranging your exchange. We understand how disappointing this must be and we’d love the opportunity to make things right. I’ll reach out to you directly to get this sorted. ❤️

Cheers,
Lei

Classificada 5 em 5 estrelas

⭐⭐⭐⭐⭐ One very happy Pomsky! 🩷🐾

Absolutely delighted with our new car bed from Wagging Rights!

Nairobi has given it her paws of approval! 🩷🐾 From the moment she climbed in, she made herself right at home. She looks like a little princess in her own first-class seat! 👑

The bed is beautifully designed, looks fantastic in the car and feels lovely and cosy. It’s perfect for our little adventures, giving Nairobi her own comfy space to relax and watch the world go by.

As you can see from the photos, she’s rather taken with her new travelling throne!

One very happy Pomsky and one very happy customer. Would definitely recommend Wagging Rights! 🐶🩷🐾

17 de outubro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Dog car seat

Wagging rights kept you up to date with delivery did take a little longer to get than I’d expected. The product is fantastic well made and easy to put together. Only downside is it’s too small for my dog the medium is for small dogs only it was not very clear when I bought it Shame as I can’t use it now.

19 de outubro de 2026
Opinião espontânea
logótipo da WaggingRights

Resposta da WaggingRights

Hello Sarah,

Thank you for your feedback! <3 We’re glad you love the quality of the Dog Dock, and we’re sorry the sizing wasn’t clear. We appreciate you sharing your experience!

Cheers,
Max

Classificada 1 em 5 estrelas

17 days and still not delivered

I placed the order at Oct. 2 and it took till Oct 8 before it was confirmed. But I still haven't received it!
According to their website their estimated processesing and delivery times do not match my experience.
I have not yet heard back from the company upon my request for cancelling the order.

18 de outubro de 2026
Opinião espontânea
logótipo da WaggingRights

Resposta da WaggingRights

Hello Rikke,

I’m truly sorry for the delay and the lack of communication regarding your order and cancellation request. I understand how frustrating this must be, especially when the actual timeline doesn’t match our website’s estimates. I’ll reach out to you directly so we can look into this and work toward a resolution.

Cheers,
Max

Classificada 1 em 5 estrelas

Ordered 9th Oct

Ordered 9th Oct. No update via Royal mail tracking. No update from you either. Please can someone check what's happening as no way of making contact direct

9 de outubro de 2026
Opinião espontânea
logótipo da WaggingRights

Resposta da WaggingRights

Hello Claire,

I’m sorry for the lack of updates and the frustration this has caused. I understand how concerning it is when you can’t track your order or get in touch with us. I’ll reach out to you directly to investigate what’s happening with your shipment and help get this resolved.

Cheers,
Max

Classificada 5 em 5 estrelas

Wow, where has this bed been all my life?

Wow, what can I say, other than I wish I knew sooner that this existed in the doggy world.

Had mine fitted for 2 weeks now, and my little fluffy boy LOVES his car rides even more.

100% happy pooch and happy mummy.

Thank you!!!!

17 de outubro de 2026
Opinião espontânea
logótipo da WaggingRights

Resposta da WaggingRights

Hi Samantha,

This makes us so happy! 🐶 We’re thrilled your fluffy boy loves his Dog Dock and that you’re both enjoying happier car rides together! Thank you so much for your lovely review! 🐾💙

Cheers,
Max

Classificada 1 em 5 estrelas

Order Still Not Received after 16 days

I ordered on 30 September. On 9 October received a Royal Mail notification of a failed delivery at a time when I was at home. Now on 16 October and still nothing. No feedback either from Wagging Rights or Royal Mail although have tried and tried. Emailed the info@ email address today only to have a response saying the email couldn’t be delivered.
All of this is incredibly frustrating after having spent a lot of money on the product.

30 de setembro de 2026
Opinião espontânea
logótipo da WaggingRights

Resposta da WaggingRights

Hi Karen,

We’re truly sorry for the frustration and inconvenience this has caused. We completely understand how disappointing it must be to wait so long for your order without receiving clear updates. I’ll personally reach out to you to help resolve this and get everything sorted out as soon as possible.

Cheers,
Max

Classificada 1 em 5 estrelas

My dog hates this bed

My dog hates this bed. She won’t go near it. Even when she’s tethered in, she finds a way to stand next to this car bed. It’s so funny but also just sad. The bed is too fluffy. There is no room for her in it. She avoids it passionately. She is a small doodle. 20 pounds. And we got a Medium. I cannot express how overstuffed this bed it. The bottom is so rounded. The sides are all rounded on at her and they are extremely firm. I’ve tried to make it flatter and I weigh A LOT more than her. And I cannot. It’s awful.

This review is only because they KEPT EMAILING ME asking how my pet likes it. She really does not.

UPDATE: MAX: your message via trust pilot seeks a reference number that I have to include in order to proceed. Idk what that refers to. Do you? I’m happy to respond to your message seeking details but idk how to do it using that webform. Please advise.

7 de outubro de 2026
Opinião espontânea
logótipo da WaggingRights

Resposta da WaggingRights

I’m really sorry to hear that the bed hasn’t worked out for your dog. I understand how disappointing this must be, especially when you want her to feel comfortable and secure. I’ll reach out to you directly so we can discuss your concerns and find the best way to sort this out.

Cheers,
Max

Classificada 5 em 5 estrelas

Perfect Service

Ordered Wednesday. Arrived via DPD Friday morning. Informed and updated every step of the way. Ordering and fulfillment were spot on.
Unpacked and waiting for the cushions to fluff up but it looks exactly what we wanted, were promised and expected.

16 de outubro de 2026
Opinião espontânea
logótipo da WaggingRights

Resposta da WaggingRights

Hello Noel,

So glad everything arrived smoothly and on time! 🐶💙 We hope your pup loves their new cozy spot for every journey! 🐾

Cheers,
Max

Classificada 5 em 5 estrelas

Sieht schön aus und scheint Robust zu…

Sieht schön aus und scheint Robust zu sein. Gute Verarbeitung.

16 de outubro de 2026
Opinião espontânea
logótipo da WaggingRights

Resposta da WaggingRights

Vielen Dank für Ihre tolle Bewertung! 🐶💙 Es freut uns sehr, dass Sie mit der Qualität und Verarbeitung zufrieden sind! 🐾

Cheers,
Wagging Rights Team

Classificada 1 em 5 estrelas

Ordered a bed over a week ago the…

Ordered a bed over a week ago the money went straight out of my account . Have had no response to emails chasing order and no delivery instructions . Just hope I am not victim to this company as the other reviews on here, wish I had read reviews before purchasing ! I will update if bed turns up !

16 de outubro de 2026
Opinião espontânea
logótipo da WaggingRights

Resposta da WaggingRights

I’m really sorry for the delay and the lack of communication regarding your order. I completely understand your concerns, and this isn’t the experience we want you to have. I’ll reach out to you directly to look into your order and help get everything sorted out as soon as possible.

Cheers,
Max

Classificada 5 em 5 estrelas

5* for communication and quality from Max

5* for quick responses from Max via email and quality of product. I waited a long time but the dog docks are worth it.

I recommend ordering well in advance and you’ll be happy.
If you have any questions about delivery and timescales Max is great at replying. Which kept me reassured that I was going to receive my order and not be ignored.
When it was sent out, I got a DPD shipping notification on email and it arrived the next day.

15 de outubro de 2026
Opinião espontânea
logótipo da WaggingRights

Resposta da WaggingRights

Thank you so much for your kind words and patience! 🐶💙 I’m glad I could keep you updated and it’s wonderful to hear you’re happy with the quality of your Dog Docks! 🐾

Cheers,
Max

Classificada 4 em 5 estrelas

Great quality

Very impressed with the size and quality of the bed. Very sturdy material, soft and comfy inside. Easy to put together. Good delivery time. Only downside is that it’s ended up being an indoor house bed, as it didn’t fit well in the back seats of the car.

15 de outubro de 2026
Opinião espontânea
logótipo da WaggingRights

Resposta da WaggingRights

Thank you so much for your lovely feedback! 💙 We’re delighted to hear that you’re happy with the quality, comfort and size of the bed. We’re sorry it didn’t fit as expected in your car but we’re glad it’s found a cozy spot at home! 🐾

Cheers,
Max

Classificada 5 em 5 estrelas

Big Fan of these beds

I am SUCH a fan of these beds! Our dog loves it... A few qualifiers: we got a cooling mat from Amazon to put in the bottom. Our dog is often hot, so that was important. Also, I found I needed to remove the front and bottom pillows; otherwise, there wasn't enough room for her. Now it is absolutely perfect; so glad we found this.

15 de outubro de 2026
Opinião espontânea
logótipo da WaggingRights

Resposta da WaggingRights

Hello Laurie,

So happy to hear your pup loves her Dog Dock! 🐶💙 Thank you for sharing these helpful tips and we’re thrilled you found the perfect setup for her! 🐾💙

Cheers,
Max

Classificada 5 em 5 estrelas

Delivered yesterday in the smallest box…

Delivered yesterday in the smallest box packed brilliantly amazing quality looking 4ward to trying it out at the weekend in the car ♥️

15 de outubro de 2026
Opinião espontânea
logótipo da WaggingRights

Resposta da WaggingRights

Hi Jenna,

So glad you love the quality! 🐶🐾 We hope you and your pup enjoy your first car adventure with the Dog Dock this weekend! 💙

Cheers,
Max

Classificada 5 em 5 estrelas

A good quality product easy to…

A good quality product easy to assemble. My Sprocker loves it, she is much happier traveling in it. She is much more secure in this and it’s safer for her. I have ordered a second dog dock. I had a little trouble with a loyalty code that the website didn’t recognize but a simple email to the company and it was sorted in hours.

15 de outubro de 2026
Opinião espontânea
logótipo da WaggingRights

Resposta da WaggingRights

Hello Lesley,

So lovely to hear your Sprocker is happier and feels more secure on her journeys! 💙 Thank you for choosing us again and for sharing your experience! :)

Cheers,
Max

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