Quality product. Constant communication. First class service, delivered next day, as advertised, packaged perfectly. Mackenzie loves her new travel system, though due to illness she is currentl... Ver mais
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Leia as opiniões dos outros
I had debated investing in the isofix bed for a while and wish I had done it sooner. Great quality, quick delivery and one safe/cosy fur baby. When I initially had the delivery, I thought it wasn’t... Ver mais
I ordered the extra large dog bed. When it arrived I couldn’t open one of the zips as the lining had been sewn over part of the zip. This is an extremely expensive bed which made the shoddy workmanshi... Ver mais
A empresa respondeu
I would recommend wagging rights to any dog owner ! From ordering to delivery , packaging and product, everything was perfect ! My Labrador puppy has the extra large size as he will eventually be... Ver mais
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Respondeu a 64% das suas opiniões negativas
Geralmente responde dentro de duas semanas
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I would love to tell you what Willow…
I would love to tell you what Willow thinks but I ordered the travel bed weeks ago and it has still not arrived ! I have sent an email with the order details and you have not replied to it.
Update:
I paid for a 5 day delivery service on 2nd October. I have just received an email from them to say that it is still in transit!! Not really acceptable!

Resposta da WaggingRights
Faulty product and no customer service
I’m leaving a review here as I contacted via email and instagram and didn’t hear anything back. When I went to assemble the XL, the lining had been sewn into the zip on one corner which meant I was unable to get the pillows in. I had to cut along the seam to release the zip teeth and in doing so there was a rip along side the zip/lining. It does still work but is damaged so would like someone in customer service to respond.

Resposta da WaggingRights
I ordered a xl bed on 26th September not arrived
I ordered a xl bed on 26th September. The website started next day delivery. But when I checked my email confirmation it’s said 5 days delivery which was fine. It’s now been well over 3 weeks and still no bed. I emailed them and to be fair got a very quick reply from max gall with a rubbish fob off reply. I emailed back saying something along these lines and he again replied quickly with a more believable excuse which was appreciated. And I was offered an 20% refund aa since I placed my order I had several emails offering extra discounts. All customers want is a bit of honesty not just fobbed off. The tracking hasn’t been updated since October 6th and I was told that they had checked and it should be delivered in 2-3 days. This was probably 5 days ago now. My emails are now being ignored so I contacted them on Facebook and told to email which I have done again but nothing. So now I will be contacting my credit card company under section 75 to get the amount refunded. Such a shame as it looks like a great product. And to rub salt in the wound I am bombarded with emails offering next day delivery and hounding me to review the bed which I would love to do if it had actually arrived.

Resposta da WaggingRights
I had a little problem with the first…
I had a little problem with the first bed to be sent out but Max was great and after viewing photo's I emailed to him, he sent me a new one and I'm going to donate the other to a rescue.
Its easy to put together and put in the car, the online instructions are easy to follow.
Thankyou Max for going above and beyond for getting a new bed to me and for your quick response to my email.
5* customer service
Arrived fairly quickly but the wrong…
Arrived fairly quickly but the wrong colour. I messaged on Facebook and was asked to email. After emailing I was offered 10% back to keep the item. When I asked for an exchange as I hadn’t opened the bed yet I was told I would receive a shipping note. That’s was 5 days ago. I’ve had to use the bed now. Its a good size but smells very plasticky and is so tightly vacuum packed it’s all bumpy. Disappointing when it’s so expensive and lots of other companies out there

Resposta da WaggingRights
⭐⭐⭐⭐⭐ One very happy Pomsky! 🩷🐾
Absolutely delighted with our new car bed from Wagging Rights!
Nairobi has given it her paws of approval! 🩷🐾 From the moment she climbed in, she made herself right at home. She looks like a little princess in her own first-class seat! 👑
The bed is beautifully designed, looks fantastic in the car and feels lovely and cosy. It’s perfect for our little adventures, giving Nairobi her own comfy space to relax and watch the world go by.
As you can see from the photos, she’s rather taken with her new travelling throne!
One very happy Pomsky and one very happy customer. Would definitely recommend Wagging Rights! 🐶🩷🐾
Dog car seat
Wagging rights kept you up to date with delivery did take a little longer to get than I’d expected. The product is fantastic well made and easy to put together. Only downside is it’s too small for my dog the medium is for small dogs only it was not very clear when I bought it Shame as I can’t use it now.

Resposta da WaggingRights
17 days and still not delivered
I placed the order at Oct. 2 and it took till Oct 8 before it was confirmed. But I still haven't received it!
According to their website their estimated processesing and delivery times do not match my experience.
I have not yet heard back from the company upon my request for cancelling the order.

Resposta da WaggingRights
Ordered 9th Oct
Ordered 9th Oct. No update via Royal mail tracking. No update from you either. Please can someone check what's happening as no way of making contact direct

Resposta da WaggingRights
Wow, where has this bed been all my life?
Wow, what can I say, other than I wish I knew sooner that this existed in the doggy world.
Had mine fitted for 2 weeks now, and my little fluffy boy LOVES his car rides even more.
100% happy pooch and happy mummy.
Thank you!!!!

Resposta da WaggingRights
Order Still Not Received after 16 days
I ordered on 30 September. On 9 October received a Royal Mail notification of a failed delivery at a time when I was at home. Now on 16 October and still nothing. No feedback either from Wagging Rights or Royal Mail although have tried and tried. Emailed the info@ email address today only to have a response saying the email couldn’t be delivered.
All of this is incredibly frustrating after having spent a lot of money on the product.

Resposta da WaggingRights
My dog hates this bed
My dog hates this bed. She won’t go near it. Even when she’s tethered in, she finds a way to stand next to this car bed. It’s so funny but also just sad. The bed is too fluffy. There is no room for her in it. She avoids it passionately. She is a small doodle. 20 pounds. And we got a Medium. I cannot express how overstuffed this bed it. The bottom is so rounded. The sides are all rounded on at her and they are extremely firm. I’ve tried to make it flatter and I weigh A LOT more than her. And I cannot. It’s awful.
This review is only because they KEPT EMAILING ME asking how my pet likes it. She really does not.
UPDATE: MAX: your message via trust pilot seeks a reference number that I have to include in order to proceed. Idk what that refers to. Do you? I’m happy to respond to your message seeking details but idk how to do it using that webform. Please advise.

Resposta da WaggingRights
Perfect Service
Ordered Wednesday. Arrived via DPD Friday morning. Informed and updated every step of the way. Ordering and fulfillment were spot on.
Unpacked and waiting for the cushions to fluff up but it looks exactly what we wanted, were promised and expected.

Resposta da WaggingRights
Sieht schön aus und scheint Robust zu…
Sieht schön aus und scheint Robust zu sein. Gute Verarbeitung.

Resposta da WaggingRights
Ordered a bed over a week ago the…
Ordered a bed over a week ago the money went straight out of my account . Have had no response to emails chasing order and no delivery instructions . Just hope I am not victim to this company as the other reviews on here, wish I had read reviews before purchasing ! I will update if bed turns up !

Resposta da WaggingRights
5* for communication and quality from Max
5* for quick responses from Max via email and quality of product. I waited a long time but the dog docks are worth it.
I recommend ordering well in advance and you’ll be happy.
If you have any questions about delivery and timescales Max is great at replying. Which kept me reassured that I was going to receive my order and not be ignored.
When it was sent out, I got a DPD shipping notification on email and it arrived the next day.

Resposta da WaggingRights
Great quality
Very impressed with the size and quality of the bed. Very sturdy material, soft and comfy inside. Easy to put together. Good delivery time. Only downside is that it’s ended up being an indoor house bed, as it didn’t fit well in the back seats of the car.

Resposta da WaggingRights
Big Fan of these beds
I am SUCH a fan of these beds! Our dog loves it... A few qualifiers: we got a cooling mat from Amazon to put in the bottom. Our dog is often hot, so that was important. Also, I found I needed to remove the front and bottom pillows; otherwise, there wasn't enough room for her. Now it is absolutely perfect; so glad we found this.

Resposta da WaggingRights
Delivered yesterday in the smallest box…
Delivered yesterday in the smallest box packed brilliantly amazing quality looking 4ward to trying it out at the weekend in the car ♥️

Resposta da WaggingRights
A good quality product easy to…
A good quality product easy to assemble. My Sprocker loves it, she is much happier traveling in it. She is much more secure in this and it’s safer for her. I have ordered a second dog dock. I had a little trouble with a loyalty code that the website didn’t recognize but a simple email to the company and it was sorted in hours.

Resposta da WaggingRights
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