Quality product. Constant communication. First class service, delivered next day, as advertised, packaged perfectly. Mackenzie loves her new travel system, though due to illness she is currentl... Ver mais
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I had debated investing in the isofix bed for a while and wish I had done it sooner. Great quality, quick delivery and one safe/cosy fur baby. When I initially had the delivery, I thought it wasn’t... Ver mais
I ordered the extra large dog bed. When it arrived I couldn’t open one of the zips as the lining had been sewn over part of the zip. This is an extremely expensive bed which made the shoddy workmanshi... Ver mais
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I would recommend wagging rights to any dog owner ! From ordering to delivery , packaging and product, everything was perfect ! My Labrador puppy has the extra large size as he will eventually be... Ver mais
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He loves it!
He loves it!! He was immediately more calm and wasn’t shaking at all. It also gives him his own space in the car in comparison to our lab.

Resposta da WaggingRights
Good service product and service: Ordered 5th October no delivery or communication to date (14th)
UPDATE: Delivery was made the next day after my chaser enquiry. A small blip on communication but excellent response. The product is excellent and my pooch is a very happy dog and loves the all round ability to rest her head. Well made and very easy to fit and I do feel my dog is secure in her doggy car seat.
First Post: Like others I placed an order for two beds on Monday 5th October. I sent a chaser last week and still no response. On ordering, advising customers to expect delivery times of ** working days/weeks would cause less frustration. On receipt I will update this review on quality :-).

Resposta da WaggingRights
It’s been two weeks since I paid £162…
It’s been two weeks since I paid £162 for a dog carrier that has never arrived. The only contact is through the website and I’ve had no reply.
Where is my order?? Where has my money gone??

Resposta da WaggingRights
Molly's bed
The bed is easily assembled, material appears strong. Plenty of options to strap it into the car. My dog loves it. My only disappointment was the length of delivery time.

Resposta da WaggingRights
Avoid. Will not deliver on time Scam
I have emailed asking for a refund as still nothing with tracking or delivery.
Had an email saying its a pre order, IT DID NOT STATE PRE ORDER BEFORE PURCHASE! I would not of bought it if I knew this.
I'd like a full refund, nothing else. But no reply to emails.
Will be in touch my my banking to get this scam charge refunded
I'd stay clear of this company. I have since read all the awful reviews and have seen multiple other companys offering a near identical product which has much better reviews.
Avoid.

Resposta da WaggingRights

Resposta da WaggingRights
Delayed delivery
At this time I have still not received tracking info for the two dog car beds I ordered on the 8th October, it's now the 13th. I have reached out to the company who have not responded. If they ever arrive I will update this review accordingly.

Resposta da WaggingRights
WaggingRights appeared on my FB page…
WaggingRights appeared on my FB page and the dog car bed looked stylish and robust. After my dog slid of her previous bed after I broke a little too hard, it was definitely time to purchase one. Very easy to install and is very secure. So now my dog is secure in my car when travelling about.

Resposta da WaggingRights
Disappointing Quality
Disappointing Quality, Poor Packaging, and No Value for Money
A purchase that promised quality but delivered disappointment on every level.
The packaging was shockingly basic, from the outer box to the plastic bags inside. No instructions, no additional booklet, no return documents, and no useful product references. The only card included asked for feedback, with an inactive or non-working code.
The box displays a logo and “Made in China,” but nothing in the presentation reassures me of the quality standards promoted on the website, it opens doubts on material quality and if complies to health and safety requirements for products coming from China . The price should reflect the product, its quality, and the overall customer experience. Unfortunately, none of these met my expectations.
The website also provides vague information about returns, making the process unnecessarily unclear and causing doubts on seriousness of the company. The advertised discounts now feel more like a marketing tactic than genuine value for money.
I purchase online regularly and have never encountered such a disappointing experience across so many aspects of a purchase. I have already emailed the only contact address I could find to ask how to return the product, but I have very little confidence in receiving a satisfactory response.

Resposta da WaggingRights
JOKERS…
UPDATE-18th October.
NOW 3 WEEKS ON AND STIlL NO DOG BED.
NO CONFIRMATION, NO COMMUNICATION ABSOLUTELY ZERO ANYTHING.
WHAT AN ACTUAL JOKE THIS IS RIGHT NOW.
I WOULD REQUEST YOU URGENTLY CONTACT ME or PROVIDE ME A REFUND
Really dissatisfied and frustrated that I placed an order over 2 weeks ago and it still isn’t here.
I keep receiving emails saying it’s in transit, tracking hasn’t updated since 3 days after my order.
I feel I am being ignored and my concerns aren’t being taken seriously.
You have reached out to me 3 times and promised my delivery will arrive, but still nothing - wondering whether actually this is a scam now.
Won’t be long before I am reaching out to the bank, because my patience is wearing thin.

Resposta da WaggingRights
The quality of the product is great
The quality of the product is great. Will be interesting to see how hot the plastic sides get in the summer.
Don’t use the base cushion as it would be too high for our big dog. The inner lead clip needs to be longer as it quite restricted being a bit too short. It would be better if the whole side could unzip as it makes it much higher for the dog to jump into.
A solid base would stop it flopping into the footwell as the rear cushion pushes the whole unit forward.
Don’t get me wrong I’m happy with it but these are obvious improvements

Resposta da WaggingRights
Appalling Business Practices
This business has zero stock of products they repeatedly advertise on their website and social media as having. Max will take your payment and then fob you off when you try and ask for an update after the “five day express delivery” period passes.
I requested a refund, he replied to agree I could have one and has since completely ignored me.
I will be reporting him to Trading Standards for his misrepresentation of stock and delivery lead times - I suggest anyone else experiencing the same shocking service does the same, otherwise he will continue to get away with conning people through these practices.
Max - Don’t bother replying on here to say you’ll contact me directly (like you do to other negative reviews), I don’t want to hear anymore of your lies, I just want my refund, which I will now seek through my payment provider.
Update 14/10:
I recieved no contact from Waging Rights, but e-mailed them again to confirm that I did not want the order and had recieved a refund from my card provider. They ignored me yet again replying with the same AI nonsense.
The bed has now turned up at my home this morning. I have rejected the delivery and will be taking no responsibility for it.

Resposta da WaggingRights
Love this car bed
My 18 lb JRT is very relaxed and comfortable in the bed. I think it's the safest way I've had to transport her and wish I'd purchased sooner

Resposta da WaggingRights
The dog car bed was great my dog as too small ( 5lb) toUse it
The dog car bed was great …. Except my dog refused you stay in it and would bark and wine . I do think he is only 5 lb it was too big for him.
Requested a return and the company was responsive and sent me my return label immediately . Easiest return .

Resposta da WaggingRights
Stunning and high quality dog travl bed….
Stunning and high quality dog travel bed. Love love love it. I was a bit dubious that the marketing was better than the product but not disappointed. Delivery was efficient. Ordered 5th Oct arrived 8th Oct 2026

Resposta da WaggingRights
Similar Problem with Poor Delivery Timeframe
I seem to be experiencing the same problem with delivery that another customer has today reviewed on here.
I ordered the bed on 1st October in plenty of time I thought for a long journey I plan to take with my dog on 13th October. According to Wagging Rights it was dispatched on 2nd October. Every time I check on the tracking it says its at Royal Mail's Princess Royal hub location but nothing about when it might be delivered despite being sent Royal Mail Tracked 48. Last time I looked this meant 48 hours!

Resposta da WaggingRights
Well made Bed
I am revising my review as I was disappointed when the bed first arrived as it smelled very strongly of plastic. However I left the bed to air for a few days and the smell all but disappeared. I have put the bed in the car with a blanket over it and my dog is now very happy to use it. The bed is very well made and I love the fact that it has an isofit connection

Resposta da WaggingRights
Amended Review: Great Product (Just sort Delivery Timeframes)
I’m really disappointed and frustrated that I too have not received the bed I ordered. Royal Mail have a tracking number which hasn’t materialised into them receiving the item, and despite multiple checks the order is still “at the national hub”. I have emailed several times and also whatsapped . I may reconsider in the future if and when they sort out the supply chain but right now they don’t seem to have a handle on things. Such a shame.
UPDATE: It looks like the bed is finally on the move and is in Royal Mail’s system. I am still waiting but am slightly more hopeful.
So, FINAL UPDATE:
Rating has gone from 1-4! The product is fantastic now it has arrived, and Max dealt with my problem with courtesy. The bed arrived and I fitted it yesterday. It is great. I am so pleased with it. If it hadn’t been for the issues with receiving it in a timely manner, I’d have given 5 stars. Buy one just be prepared that it might take a week or so to arrive.

Resposta da WaggingRights
The product is fine but do not believe…
The product is fine but do not believe they have free returns. That is not true. if it does not work out, you can't return it. Instead they bargain with you to donate it and get 20% refund; option two is to get another size at a discount. I never would have ordered this if I knew I could not return it and get a full refund.

Resposta da WaggingRights
I can't comment on the product because…
I can't comment on the product because I HAVEN'T GOT IT! My review is of the non existent customer service. An advert saying they have far too many in stock so are discounting them and then once an order is placed, you are told it is a PRE-ORDER...No further response to emails given once they have taken the money!!!

Resposta da WaggingRights
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