WaggingRights Opiniões 

1520
•
TrustScore: 4 em 5

4,0

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Quality product. Constant communication. First class service, delivered next day, as advertised, packaged perfectly. Mackenzie loves her new travel system, though due to illness she is currentl... Ver mais

Classificada 5 em 5 estrelas

I had debated investing in the isofix bed for a while and wish I had done it sooner. Great quality, quick delivery and one safe/cosy fur baby. When I initially had the delivery, I thought it wasn’t... Ver mais

Classificada 1 em 5 estrelas

I ordered the extra large dog bed. When it arrived I couldn’t open one of the zips as the lining had been sewn over part of the zip. This is an extremely expensive bed which made the shoddy workmanshi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I would recommend wagging rights to any dog owner ! From ordering to delivery , packaging and product, everything was perfect ! My Labrador puppy has the extra large size as he will eventually be... Ver mais


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 64% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,0

Todas as opiniões

(1520)

1497 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

He loves it!

He loves it!! He was immediately more calm and wasn’t shaking at all. It also gives him his own space in the car in comparison to our lab.

10 de outubro de 2026
Opinião espontânea
logótipo da WaggingRights

Resposta da WaggingRights

Hi Jessica,

This makes us so happy! 🐶 We’re thrilled he’s feeling calmer and no longer shaking during car rides. Every pup deserves a comfy space of their own! 🐾

Cheers,
Max

Classificada 5 em 5 estrelas

Good service product and service: Ordered 5th October no delivery or communication to date (14th)

UPDATE: Delivery was made the next day after my chaser enquiry. A small blip on communication but excellent response. The product is excellent and my pooch is a very happy dog and loves the all round ability to rest her head. Well made and very easy to fit and I do feel my dog is secure in her doggy car seat.

First Post: Like others I placed an order for two beds on Monday 5th October. I sent a chaser last week and still no response. On ordering, advising customers to expect delivery times of ** working days/weeks would cause less frustration. On receipt I will update this review on quality :-).

14 de outubro de 2026
Opinião espontânea
logótipo da WaggingRights

Resposta da WaggingRights

We’re really sorry for the delay and the lack of communication regarding your order, Fiona. We completely understand your frustration and appreciate your feedback. I’ll reach out to you directly to check on your order and get this sorted out as soon as possible.

Cheers,
Max

Classificada 1 em 5 estrelas

It’s been two weeks since I paid £162…

It’s been two weeks since I paid £162 for a dog carrier that has never arrived. The only contact is through the website and I’ve had no reply.
Where is my order?? Where has my money gone??

1 de outubro de 2026
Opinião espontânea
logótipo da WaggingRights

Resposta da WaggingRights

Hi Rebecca,

I’m so sorry for the delay and the frustration this has caused, especially after spending £162 and not receiving a response. I completely understand your concern. I’ll reach out to you directly to investigate your order and get this sorted out as soon as possible.

Cheers,
Max

Classificada 4 em 5 estrelas

Molly's bed

The bed is easily assembled, material appears strong. Plenty of options to strap it into the car. My dog loves it. My only disappointment was the length of delivery time.

11 de outubro de 2026
Opinião espontânea
logótipo da WaggingRights

Resposta da WaggingRights

We’re so happy to hear Molly loves her new bed! 🐾 We’re sorry the delivery took longer than expected and really appreciate your patience. We hope Molly enjoys many cozy car journeys ahead!

Cheers,
Max

Classificada 1 em 5 estrelas

Avoid. Will not deliver on time Scam

I have emailed asking for a refund as still nothing with tracking or delivery.

Had an email saying its a pre order, IT DID NOT STATE PRE ORDER BEFORE PURCHASE! I would not of bought it if I knew this.

I'd like a full refund, nothing else. But no reply to emails.

Will be in touch my my banking to get this scam charge refunded

I'd stay clear of this company. I have since read all the awful reviews and have seen multiple other companys offering a near identical product which has much better reviews.

Avoid.

13 de outubro de 2026
Opinião espontânea
logótipo da WaggingRights

Resposta da WaggingRights

I’m sorry for the frustration caused by the unexpected preorder and lack of response to your refund request. I understand your disappointment, and I’ll reach out personally to help resolve this and address your refund request.

Cheers,
Max

Classificada 1 em 5 estrelas

Delayed delivery

At this time I have still not received tracking info for the two dog car beds I ordered on the 8th October, it's now the 13th. I have reached out to the company who have not responded. If they ever arrive I will update this review accordingly.

8 de outubro de 2026
Opinião espontânea
logótipo da WaggingRights

Resposta da WaggingRights

Hello David,

I’m sorry you haven’t received tracking information for your two dog car beds or a response to your inquiry. I understand your frustration, and I’ll reach out personally to help resolve this.

Cheers,
Lei
Customer Resolution Manager

Classificada 5 em 5 estrelas

WaggingRights appeared on my FB page…

WaggingRights appeared on my FB page and the dog car bed looked stylish and robust. After my dog slid of her previous bed after I broke a little too hard, it was definitely time to purchase one. Very easy to install and is very secure. So now my dog is secure in my car when travelling about.

13 de outubro de 2026
Opinião espontânea
logótipo da WaggingRights

Resposta da WaggingRights

Hello Gavin,

We’re so glad you found us! 🐶 It’s wonderful to hear your pup now has a secure and comfy spot for every car journey. Thank you for trusting Wagging Rights! 💙🐾

Cheers,
Max

Classificada 1 em 5 estrelas

Disappointing Quality

Disappointing Quality, Poor Packaging, and No Value for Money
A purchase that promised quality but delivered disappointment on every level.
The packaging was shockingly basic, from the outer box to the plastic bags inside. No instructions, no additional booklet, no return documents, and no useful product references. The only card included asked for feedback, with an inactive or non-working code.
The box displays a logo and “Made in China,” but nothing in the presentation reassures me of the quality standards promoted on the website, it opens doubts on material quality and if complies to health and safety requirements for products coming from China . The price should reflect the product, its quality, and the overall customer experience. Unfortunately, none of these met my expectations.
The website also provides vague information about returns, making the process unnecessarily unclear and causing doubts on seriousness of the company. The advertised discounts now feel more like a marketing tactic than genuine value for money.
I purchase online regularly and have never encountered such a disappointing experience across so many aspects of a purchase. I have already emailed the only contact address I could find to ask how to return the product, but I have very little confidence in receiving a satisfactory response.

13 de outubro de 2026
Opinião espontânea
logótipo da WaggingRights

Resposta da WaggingRights

Hi Marzia,

I’m sorry the product quality, packaging, and overall experience fell short of your expectations. I’d like to reach out personally to help with your return and address your concerns.

Cheers,
Lei
Customer Resolution Manager

Classificada 1 em 5 estrelas

JOKERS…

UPDATE-18th October.

NOW 3 WEEKS ON AND STIlL NO DOG BED.

NO CONFIRMATION, NO COMMUNICATION ABSOLUTELY ZERO ANYTHING.

WHAT AN ACTUAL JOKE THIS IS RIGHT NOW.

I WOULD REQUEST YOU URGENTLY CONTACT ME or PROVIDE ME A REFUND

Really dissatisfied and frustrated that I placed an order over 2 weeks ago and it still isn’t here.

I keep receiving emails saying it’s in transit, tracking hasn’t updated since 3 days after my order.

I feel I am being ignored and my concerns aren’t being taken seriously.

You have reached out to me 3 times and promised my delivery will arrive, but still nothing - wondering whether actually this is a scam now.

Won’t be long before I am reaching out to the bank, because my patience is wearing thin.

13 de outubro de 2026
Opinião espontânea
logótipo da WaggingRights

Resposta da WaggingRights

Hello James,

I’m really sorry for the frustration and disappointment this delay has caused, especially after multiple assurances. I understand your concerns, and I’d like to personally reach out to help resolve this and get you a clear update on your order.

Cheers,
Lei
Customer Resolution Manager

Classificada 4 em 5 estrelas

The quality of the product is great

The quality of the product is great. Will be interesting to see how hot the plastic sides get in the summer.
Don’t use the base cushion as it would be too high for our big dog. The inner lead clip needs to be longer as it quite restricted being a bit too short. It would be better if the whole side could unzip as it makes it much higher for the dog to jump into.
A solid base would stop it flopping into the footwell as the rear cushion pushes the whole unit forward.
Don’t get me wrong I’m happy with it but these are obvious improvements

12 de outubro de 2026
Opinião espontânea
logótipo da WaggingRights

Resposta da WaggingRights

Thanks so much for your honest feedback! We’re glad you’re happy with the bed and we really appreciate you sharing these suggestions. They’re helpful as we continue to improve our designs! 😊

Cheers,
Max

Classificada 1 em 5 estrelas

Appalling Business Practices

This business has zero stock of products they repeatedly advertise on their website and social media as having. Max will take your payment and then fob you off when you try and ask for an update after the “five day express delivery” period passes.

I requested a refund, he replied to agree I could have one and has since completely ignored me.

I will be reporting him to Trading Standards for his misrepresentation of stock and delivery lead times - I suggest anyone else experiencing the same shocking service does the same, otherwise he will continue to get away with conning people through these practices.

Max - Don’t bother replying on here to say you’ll contact me directly (like you do to other negative reviews), I don’t want to hear anymore of your lies, I just want my refund, which I will now seek through my payment provider.

Update 14/10:
I recieved no contact from Waging Rights, but e-mailed them again to confirm that I did not want the order and had recieved a refund from my card provider. They ignored me yet again replying with the same AI nonsense.

The bed has now turned up at my home this morning. I have rejected the delivery and will be taking no responsibility for it.

25 de setembro de 2026
Opinião espontânea
logótipo da WaggingRights

Resposta da WaggingRights

Hello Ellie! I’m genuinely sorry for the frustration and disappointment this has caused. I understand your concerns regarding the delay and refund, and I appreciate how upsetting this situation must be. I’ll reach out to you directly to address this and work towards getting everything resolved as quickly as possible.

Cheers,
Lei, Customer Resolution Manager

Classificada 5 em 5 estrelas

Love this car bed

My 18 lb JRT is very relaxed and comfortable in the bed. I think it's the safest way I've had to transport her and wish I'd purchased sooner

6 de outubro de 2026
Opinião espontânea
logótipo da WaggingRights

Resposta da WaggingRights

Hi Beth,

So happy your little JRT is loving her Dog Dock! 🐶 It’s wonderful to hear she feels comfortable and secure on her car rides. Thank you for choosing us! 🐾

Cheers,
Max

Classificada 5 em 5 estrelas

The dog car bed was great my dog as too small ( 5lb) toUse it

The dog car bed was great …. Except my dog refused you stay in it and would bark and wine . I do think he is only 5 lb it was too big for him.

Requested a return and the company was responsive and sent me my return label immediately . Easiest return .

3 de setembro de 2026
Opinião espontânea
logótipo da WaggingRights

Resposta da WaggingRights

Hello Patricia,

Thank you for sharing your experience! 💙 We’re sorry the Dog Dock wasn’t the right fit for your little pup, but we’re glad we could make the return process easy for you. 🐾

Cheers,
Max

Classificada 5 em 5 estrelas

Stunning and high quality dog travl bed….

Stunning and high quality dog travel bed. Love love love it. I was a bit dubious that the marketing was better than the product but not disappointed. Delivery was efficient. Ordered 5th Oct arrived 8th Oct 2026

8 de outubro de 2026
Opinião espontânea
logótipo da WaggingRights

Resposta da WaggingRights

We’re so happy the Dog Dock exceeded your expectations! 🐶 Thank you for your lovely feedback. We hope you and your pup enjoy many happy adventures together! 🐾

Classificada 2 em 5 estrelas

Similar Problem with Poor Delivery Timeframe

I seem to be experiencing the same problem with delivery that another customer has today reviewed on here.
I ordered the bed on 1st October in plenty of time I thought for a long journey I plan to take with my dog on 13th October. According to Wagging Rights it was dispatched on 2nd October. Every time I check on the tracking it says its at Royal Mail's Princess Royal hub location but nothing about when it might be delivered despite being sent Royal Mail Tracked 48. Last time I looked this meant 48 hours!

9 de outubro de 2026
Opinião espontânea
logótipo da WaggingRights

Resposta da WaggingRights

I’m really sorry your order has been delayed, especially with your upcoming journey. I completely understand how frustrating it is to have no clear delivery updates despite ordering well in advance. I’ll reach out to you directly to look into this and get everything sorted as soon as possible.

Cheers,
Max

Classificada 4 em 5 estrelas

Well made Bed

I am revising my review as I was disappointed when the bed first arrived as it smelled very strongly of plastic. However I left the bed to air for a few days and the smell all but disappeared. I have put the bed in the car with a blanket over it and my dog is now very happy to use it. The bed is very well made and I love the fact that it has an isofit connection

9 de outubro de 2026
Opinião espontânea
logótipo da WaggingRights

Resposta da WaggingRights

I’m really sorry to hear this and understand how disappointing it must be, especially when your dog won’t go near the bed. This certainly isn’t the experience we want you to have. I’ll reach out to you directly so we can look into this and get everything sorted.

Cheers,
Max

Classificada 4 em 5 estrelas

Amended Review: Great Product (Just sort Delivery Timeframes)

I’m really disappointed and frustrated that I too have not received the bed I ordered. Royal Mail have a tracking number which hasn’t materialised into them receiving the item, and despite multiple checks the order is still “at the national hub”. I have emailed several times and also whatsapped . I may reconsider in the future if and when they sort out the supply chain but right now they don’t seem to have a handle on things. Such a shame.

UPDATE: It looks like the bed is finally on the move and is in Royal Mail’s system. I am still waiting but am slightly more hopeful.

So, FINAL UPDATE:
Rating has gone from 1-4! The product is fantastic now it has arrived, and Max dealt with my problem with courtesy. The bed arrived and I fitted it yesterday. It is great. I am so pleased with it. If it hadn’t been for the issues with receiving it in a timely manner, I’d have given 5 stars. Buy one just be prepared that it might take a week or so to arrive.

9 de outubro de 2026
Opinião espontânea
logótipo da WaggingRights

Resposta da WaggingRights

I’m really sorry for the delay and the frustration this has caused. I understand how disappointing it is to wait so long without clear updates. I’m glad to hear the bed is finally moving, and I’ll reach out to you directly to get everything sorted as quickly as possible.

Cheers,
Max

Classificada 2 em 5 estrelas

The product is fine but do not believe…

The product is fine but do not believe they have free returns. That is not true. if it does not work out, you can't return it. Instead they bargain with you to donate it and get 20% refund; option two is to get another size at a discount. I never would have ordered this if I knew I could not return it and get a full refund.

7 de outubro de 2026
Opinião espontânea
logótipo da WaggingRights

Resposta da WaggingRights

I’m really sorry for the frustration and disappointment this has caused. I understand how important clear and transparent returns policies are, and I’d like the opportunity to make things right. I’ll reach out to you directly so we can discuss this and work towards a resolution.

Cheers,
Max

Classificada 1 em 5 estrelas

I can't comment on the product because…

I can't comment on the product because I HAVEN'T GOT IT! My review is of the non existent customer service. An advert saying they have far too many in stock so are discounting them and then once an order is placed, you are told it is a PRE-ORDER...No further response to emails given once they have taken the money!!!

8 de outubro de 2026
Opinião espontânea
logótipo da WaggingRights

Resposta da WaggingRights

Hello Susannah,

Thank you for sharing your experience. I’m really sorry for the frustration caused by the unexpected preorder status and the lack of communication after your order was placed. I completely understand why this has been disappointing.

I’ll reach out to you directly so we can look into your order and get everything sorted.

Cheers,
Lei
Customer Resolution Manager

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais