The overall process is super easy. If I add up my insurance deductible and parking fees, it's about the same as just paying for the Walk-In Lab. There is also my time going to a doctor's office first... Ver mais
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Easy to search for specific labs, purchase was easy, great value. Linked to lab locations for easy appointments. So grateful for this offering since insurance won't cover most tests that actually gi... Ver mais
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10/10 experience with Walk-In Lab! It saved me money, and the entire process was fast and easy. I was initially hesitant after reading a review about scheduling delays, but my experience was completel... Ver mais
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I love the ease of this process and the communications. It’s so easy to order test, schedule a lab appointment and get quick results! Some labs are a bit slower than others for wait time (even with a... Ver mais
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Informações sobre a empresa
Escrito pela empresa
We offer guaranteed-lowest online pricing for direct-access lab testing services. Purchase any lab tests online or call 800-539-6119 to place an order by phone. Visit local lab near you and receive your results usually within 1-2 days. We provide the doctor's order that the lab requires. Convenient.......Affordable.....Confidential!
Informações de contacto
PO BOX 898, 70422, Amite, Estados Unidos da América
- 800-539-6119
- contact@walkinlab.com
- walkinlab.com
4,9
Excelente
6 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 66% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great experience
Great! Easy to find and buy labs, set up appointment, get results. My family has used Walk In lab several times and I will again in the future. Good pricing, too.
1 de abril de 2026
Opinião espontânea
Resposta da Walk-In Lab
Hi Anne,
Thank you for reviewing our service and rating us with 5 stars. We are pleased that you found our service easy and quick to take care of your testing needs. You are valued as a customer and we wish to assist you in the future.
Thank you,
Melinda L.
Customer Service Assistant Manager
Great selection of services to choose…
Great selection of services to choose from, reasonable prices, and super easy to order
2 de maio de 2026
Opinião espontânea
Resposta da Walk-In Lab
Hi ,
Thank you so much for your wonderful feedback. We're thrilled to hear that you found our selection of services to be great and our prices reasonable. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to serving you again!
Thank you,
Laura C
Customer Service Specialist
No waiting and no problems!
1 de maio de 2026
Opinião espontânea
Resposta da Walk-In Lab
Hi Steve,
We are so happy that you found our service quick and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer, and we hope to serve your testing in the future.
Thank you,
Melinda L.
Customer Service Assistant Manager
Convenient and economical
Convenient and economical. If I use the lab associated to my Dr office I never know exactly what it will cost. They give an estimate but many times the estimate is under the actual cost because they say they have to do other things once the lab work is completed. I like to know exactly what I am paying going into the test. Thank you.
28 de abril de 2026
Opinião espontânea
Resposta da Walk-In Lab
Hi Sandy,
Thank you for your thoughtful review! We're glad to hear that you appreciate the convenience and transparency of our services. Knowing the exact cost upfront is important, and we’re happy to provide that clarity. Your feedback motivates us to continue delivering the best experience possible.
Thank you,
Laura C
Customer Service Specialist
Placing my order on walk-in labs was…
Placing my order on walk-in labs was very easy . My only problem was when setting up the account on my phone I tried to use the password the apple was suggesting since I was in a drs office and time was important, and it did not take it but was not telling me what the problem was , it just was not taking my payment, it took three times trying to set up the account before it worked . Results came back fast and saved me a lot of money
17 de abril de 2026
Opinião espontânea
Resposta da Walk-In Lab
Hi,
Thank you for your feedback! We're glad to hear that placing your order was easy and that you received your results quickly while saving money. We apologize for the inconvenience you experienced during the account setup process. in the future if you have any or concerns, please feel free to reach out! Our number is 1-800-539-6119.
Thank you,
Laura C
Customer Service Specialist
Resposta da Walk-In Lab
HI Joe,
Thank you so much for your kind words! We’re thrilled to hear that you had an excellent experience with our service. Your satisfaction means a lot to us, and we look forward to assisting you again in the future.
Thank you,
Melinda L.
Customer Service Assistant Manager
BUYER BEWARE...BETTER PRICES AND SVC EXIST ELSEWHERE
Customer service had been good until I needed a refund on an order placed the same day of the call and the day before.
The representative LIED and said the order was paid with a gift card so she would put the refund on a gift card.
I had to go back and forth at least 10 minutes with the idiot and request her supervisor before she agreed to correctly refund my card.
So what they do is, if you purchase 'discounted' labs and then request a refund, they LIE and say that the purchase was made using a gift card so that they can retain the funds!!!! Because I was relentless and refused to accept this LIE, my CC was ultimately refunded.
That day I shopped around for other vendors. Boy am I happy that I did!!!!!
Walkinlabs is wayyyyy overpriced!!! Better prices and better service exist!!! GO ELSEWHERE!!!! Jason's Health provides better service and better pricing!!!
Response to Melinda:
Two SEPARATE orders were paid for in full using my credit card NOT a gift card. Therefore the refund should have been returned to the original form of payment as requested. PERIOD!!!
There were NO CHANGES to EITHER ORDER. They were MERGED AFTER payment of each order individually, so miss me with the BS excuse that I had to "pay the difference"!!! I paid for one order in FULL via my CC the day BEFORE I purchased the second order, IN FULL on my CC the NEXT day.
You do need to change your practices. Start with honesty, HONESTY IS THE BEST POLICY!!! Why is your explanation different from what I was told??? Your staff member who MERGED the order lied and misheld information about what she was really doing??? At no time was I told that the first order was refunded to a gift card and I would pay the balance. Instead I was told the cost of the second order and I proceeded with payment by providing her with my CC information.
I hope that you do look into this and retrain the individual who took my second payment, as per your explanation, she is the reason for all of the confusion!!! She should NEVER take it upon herself to make a choice for a patient!!!!
14 de abril de 2026
Opinião espontânea
Resposta da Walk-In Lab
Hello,
We appreciate your feedback. We're sorry to hear about the confusion regarding our refund process. I reviewed your order history and see that you paid with a credit card on your original order. You then called in to add a test onto that order. In order to do this, a gift card was created with those funds from the original order to add to a new order so that you only pay for the difference in price using a credit card. Our process uses a gift card in lieu of refunding the original order so that you do not have to wait for 5-7 business days for your bank to process the refund plus pay for the new order in full. Most of our customers do appreciate this process although we do understand it can be confusing. I do apologize that it took our representative a moment to realize the gift card originated from your original order as gift cards are used in a multitude of ways such as redeeming loyalty points and gifts from family or friends. We do appreciate your feedback and will be reviewing our policies moving forward. We do see that all funds were refunded back to the original form of payment which was your credit card and again apologize for any confusion.
Thank you,
Melinda L.
Customer Service Assistant Manager
Cheaper than Quest to order
Cheaper than Quest to order, even though drawn there
21 de abril de 2026
Opinião espontânea
Resposta da Walk-In Lab
Hi Mark,
Thank you so much for your positive feedback. We're thrilled to hear that you found our services to be an affordable option. We strive to provide quality service at competitive prices, and your satisfaction is our top priority. If you have any questions or need assistance in the future, feel free to reach out.
Thank you,
Laura C
Customer Service Specialist
super easy to order a blood test
super easy to order a blood test, done in the same facilities you'd pay hundreds of dollars for exact same tests
3 de abril de 2026
Opinião espontânea
Resposta da Walk-In Lab
Hi Tatiana!
Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you found our ordering process easy and that you appreciated the cost-saving benefits of our services. Your feedback is invaluable, and we look forward to continuing to support your health needs!
Thank you,
Laura C
Customer Service Specialist
Great 👍 affordable and gave my peace of…
Great 👍 affordable and gave my peace of mind back
17 de abril de 2026
Opinião espontânea
Resposta da Walk-In Lab
Hello,
Thank you for taking the time to review our service and rating us with 5 stars. We are so happy that you found our service, great and affordable to take care of your testing needs. We value you as a customer and we wish to serve your testing needs in the future.
Thank you,
Melinda L.
Customer Service Assistant Manager
So much easier ordering certain labs…
So much easier ordering certain labs myself instead of being gaslit by my Dr. I have found some things wrong with me that my Dr refused to test for. I am so grateful to be able to order through walk in labs. I am also on the hunt for a new dr. They have a huge variety of tests as well. Some of the panels have come in very useful! The price isn't too bad either.
2 de abril de 2026
Opinião espontânea
Resposta da Walk-In Lab
Hi Keri,
Thank you so much for your wonderful feedback! We're thrilled to hear that Walk-In Lab has made your lab testing experience easier and has empowered you to take charge of your health. Your satisfaction is our priority!
Thank you,
Laura C
Customer Service Specialist
I’m very happy with my experience with…
I’m very happy with my experience with walk-in labs. The selection of lab tests was easy as well as setting up my appointment to have blood drawn. The results came back the same night that my blood was taken. Excellent experience! Would definitely recommend their services.
9 de abril de 2026
Opinião espontânea
Resposta da Walk-In Lab
Hi Joanna,
Thank you so much for sharing your wonderful experience with Walk-In Lab. We're delighted to hear that you found the selection of tests easy and that you received your results promptly. Your recommendation means a lot to us!
Thank you,
Laura C
Customer Service Specialist
ordering the test was easy
ordering the test was easy, have done the test yet. thanks
5 de abril de 2026
Opinião espontânea
Resposta da Walk-In Lab
Hi Trevor,
Thank you for taking the time to share your experience with us. We're glad to hear that the ordering process was easy for you. If you have any questions or need assistance as you complete your test, feel free to reach out.
Thank you,
Laura C
Customer Service Specialist
Great customer service
Great customer service. Helpful. Always answered questions. Can't says enough about Walk-In-Lab.
4 de abril de 2026
Opinião espontânea
Resposta da Walk-In Lab
Hi Jack,
Thank you so much for your kind words! We’re thrilled to hear that our team was able to assist you effectively and provide the support you needed. Your satisfaction is our top priority, and we appreciate your feedback.
Thank you,
Laura C
Customer Service Specialist
I was very pleased with the Staff
I was very pleased with the Staff. They were timely, pleasant, and professional.
10 de abril de 2026
Opinião espontânea
Resposta da Walk-In Lab
Hi,
Thank you so much for your wonderful feedback! We're thrilled to hear that our staff provided you with timely, pleasant, and professional service. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience.
Thank you,
Laura C
Customer Service Specialist
simple and easy ordering process and…
Simple and easy ordering process and explanation/details of each lab for preparation and what it measures. So GRATEFUL for this sight and opportunity to get the labs my dietician requests for me to do. Also I used Quest diagnostic lab choice to draw and process the blood work I ordered through Walk in Lab. They were quick and so professional. I'm thankful!
31 de março de 2026
Opinião espontânea
Resposta da Walk-In Lab
Hi Angela,
Thank you so much for your kind words! We're thrilled to hear that you found our ordering process simple and our lab details helpful. It's our goal to make accessing lab tests as easy as possible, especially when collaborating with healthcare professionals. We appreciate your support and are here if you need any further assistance!
Thank you,
Laura C.
Customer Service Specialist
The test description was misleading
The test description was misleading. I intended to measure my estrogen levels as a male and purchased their general estrogen test, which is advertised as suitable for both men and women. However, the results I received were extremely high and appeared inaccurate. After doing some research, I discovered that this test is widely reported to be unreliable for men, often producing results that significantly under- or overestimate actual levels.
I also contacted customer support to request either a refund or a discount toward a more accurate test, but my request was declined.
30 de março de 2026
Opinião espontânea
When doctors fail
Excellent experience and variety when doctors refuse to advocate for your health.
28 de março de 2026
Opinião espontânea
Resposta da Walk-In Lab
Hi Shannon,
Thank you for sharing your positive experience with us! We're delighted to hear that our services provided you with the support and variety you were looking for. If you have any further feedback or questions, please don't hesitate to reach out.
Thank you,
Laura C
Customer Service Specialist
So easy to use!
So easy to use and I plan to reuse this service over and over again!
16 de março de 2026
Opinião espontânea
Resposta da Walk-In Lab
Hello!
Thank you so much for your wonderful review! We’re thrilled to hear that you found our service easy to use and that you plan to come back. Your satisfaction means a lot to us, and we look forward to serving you again soon!
Thank you,
Melinda L.
Customer Service Assistant Manager
Fast easy and great pricing!
12 de março de 2026
Opinião espontânea
Resposta da Walk-In Lab
Hi Elizabeth,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you found our services fast, easy, and competitively priced. Your satisfaction is our top priority, and we appreciate your support.
Thank you,
Laura C
Customer Service Specialist
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