So happy with my waltons order,got my Cricut and vinyl without hassle. Delivery was fast items were exactly as described and everything was packed nicely. Crafting season is sorted.
A empresa respondeu
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Leia as opiniões dos outros
Waltons was super helpful when we called and needed guidance with regards to which product will work for our needs. We then ordered and paid for the product online. We collected the product at the sto... Ver mais
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Your delivery address instruction is a mess! Twice I loaded: 285 Raptors View Wildlife Estate, Hoedspruit, Limpopo, 1380, but your booking form simply reflects Hoedspruit only. I had to phone TheCouri... Ver mais
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Online shopping is great. Delivery was prompt and the guys were friendly. I had actually been into Waltons at Arbour Crossing but the cartridges were more expensive in-store and the staff weren't v... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Waltons
Escrito pela empresa
Waltons - Work. School. Life. Simplified.
Waltons is your trusted omnichannel retail partner for all office supplies, business and school essentials. We offer a wide selection of quality products, including school supplies, stationery, technology and the latest office furniture solutions. Whether you’re an individual or a business, our extensive range ensures you stay organised, productive, and efficient in your work and education.
With branches nationwide and an online procurement platform, shopping for office supplies and school essentials has never been easier. We are committed to delivering exceptional customer service, both in-store and online, ensuring your needs are met with care and efficiency.
As a proud Bidvest company and a Level 1 BBBEE contributor, Waltons continues to lead the market by simplifying work, school, and life with products that make a real difference.
Established in 1949, we remain at the forefront of providing business essentials and tools for success to customers across South Africa. Trust Waltons to meet all your business, school, and office needs—work smarter, learn better, and live easier.Informações de contacto
2nd Floor Bidvest House, 18 Crescent Drive, Melrose Arch, 2196, Johannesburg, África do Sul
- +27 11 620 4000
- customercare@waltons.co.za
- waltons.co.za
4,2
Bom
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Alexander
Quick response, informative, easy to understand.
Great service
5 de março de 2026
Opinião espontânea
Resposta da Waltons
Hi Melissa,
Thank you for taking the time to leave such a lovely review! We are so pleased to hear that you received a quick response and found our service informative and easy to understand. We will be sure to pass your kind words along to Alexander as well.
We hope to assist you again in the future!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Resposta da Waltons
Hi Candice,
Thank you for your kind review! It is wonderful to hear that your experience was easy, quick, and efficient. That is exactly the standard we aim for, and we are delighted that we could deliver on that for you.
We look forward to working with you again!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Simple process and quick delivery.
25 de fevereiro de 2026
Resposta da Waltons
Hi Cindy,
Thank you so much for your kind review! We are delighted to hear that you found the process simple and that your delivery was quick. We look forward to serving you again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Resposta da Waltons
Hi Thabani,
Thank you for taking the time to leave a review. We are truly sorry to hear that your order arrived late and with missing components. This is certainly not the experience we aim to provide, and we sincerely apologise for the inconvenience caused.
A support ticket has been opened for your query, and you are welcome to reply to it directly so we can resolve this for you as quickly as possible.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Resposta da Waltons
Hi Janine,
Thank you for your wonderful review! We are so pleased to hear that you received excellent service. Your satisfaction means a great deal to us, and we look forward to welcoming you back.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Resposta da Waltons
Hi Cwayita,
Thank you for your lovely review! We are thrilled to hear that your delivery was quick, and we hope to serve you again very soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Resposta da Waltons
Hi Beverley,
Thank you so much for your kind feedback! We are delighted to hear that your order arrived on time as expected. Prompt and reliable delivery is something we strive for, and it is great to know we delivered on that promise. We look forward to your next order.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Great service
Great service, fast, efficient and my microwave exceeded my expectations. It’s beautiful and delivered in great conditions.
25 de fevereiro de 2026
Resposta da Waltons
Hi Mmone,
What a wonderful review, thank you! We are so happy to hear that your microwave exceeded your expectations and that the service was fast and efficient. It is great to know your item arrived in perfect condition. We hope to serve you again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
I ordered late at night my stuff and…
I ordered late at night my stuff and got it still the next day will order from u guys again.
25 de fevereiro de 2026
Resposta da Waltons
Hi Liezel,
Thank you for your fantastic review! We love hearing that your order placed late at night still reached you the very next day. We look forward to serving you again!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
My order took long to be deliverered
24 de fevereiro de 2026
Resposta da Waltons
Hi Richard,
Thank you for taking the time to share your feedback. We are sorry to hear that your order took longer than expected to be delivered, and we understand how frustrating this must have been. A support ticket has been opened for your query, and you are welcome to reply to it directly so we can look into this matter for you.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Excellent Fellowes product
Excellent Fellowes product, comfortable to use and most effective.
Supplied on time, as scheduled
19 de fevereiro de 2026
Resposta da Waltons
Hi Paul,
Thank you for your great review! We are delighted to hear that you are happy with your Fellowes product and that it was supplied on time as scheduled. We hope to assist you again in the future.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Absolutely amazing
Absolutely amazing. Very quick response, straight to the point, no hassles at all.
27 de fevereiro de 2026
Opinião espontânea
Resposta da Waltons
Hi Siya,
Thank you so much for your kind words! We are thrilled to hear that you had such a positive experience with us. Quick, hassle-free service is exactly what we aim for, and we look forward to assisting you again.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Stock query
The online agent Alexander gave me good advice and was quick to confirm if they had stock of a certain item.
Thank you Alexander.
27 de fevereiro de 2026
Opinião espontânea
Resposta da Waltons
Hi Dr Beukes,
Thank you for your review! We are pleased to hear that Alexander was able to assist you efficiently and confirm stock availability. We will be sure to pass on your kind words to him. We hope to serve you again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Easy online ordering
Easy online ordering - pity no "same day" or "next day" delivery option to our area.
23 de fevereiro de 2026
Resposta da Waltons
Hi Sally,
Thank you for your review and for your honest feedback! We are glad to hear you found our online ordering process easy. We appreciate your comment regarding same-day and next-day delivery options, and we will certainly pass this on to the relevant team for consideration. We hope to serve you again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Expensive prices but great service and delivery
The delivery was great and on time...yesses but your prices,they are unreasonably expensive!!! Very bad Shem wuuuuu!!!
23 de fevereiro de 2026
Resposta da Waltons
Hi Sheron,
Thank you for taking the time to leave a review. We are pleased to hear that you were happy with our service and delivery. We do understand your concern regarding pricing, and we appreciate you sharing this feedback with us. A support ticket has been opened, and you are welcome to reply to it directly should you wish to discuss this further. We hope to have the opportunity to exceed your expectations next time.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Good quality product
Good quality product. Fast delivery. Only reason I didnt give 5 starts because I did not get a message or email to say its delivered to the store i selected and ready for collection
20 de fevereiro de 2026
Resposta da Waltons
Hi Tasneem,
Thank you for your lovely review! We are glad to hear that you were happy with the product quality and the speed of delivery. We sincerely apologise for not notifying you when your order was ready for collection at your selected store. This is valuable feedback, and we will work on improving our communication around collection notifications. We hope to earn that fifth star next time!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Resposta da Waltons
Hi Divania,
Thank you for taking the time to leave a review. We are so sorry to hear that your product arrived damaged - this is certainly not the experience we want for our customers, and we sincerely apologise for the inconvenience caused.
Please be assured that a support ticket has been opened for you, and you are welcome to reply directly to that ticket so we can assist you further and resolve this as quickly as possible.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
The salesman Alex was extremely helpful…
The salesman Alex was extremely helpful and professional :)
25 de fevereiro de 2026
Opinião espontânea
Resposta da Waltons
Hi Mark,
Thank you so much for your wonderful review! We are thrilled to hear that Alex provided you with such helpful and professional service. We will be sure to pass your kind words on to him.
We look forward to assisting you again in the future.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Resposta da Waltons
Hi Pinky,
Thank you for taking the time to share your positive feedback. We're happy to hear that your delivery arrived on time with no delays.
We truly appreciate your support and look forward to serving you again in the future.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Resposta da Waltons
Hi Kgomotso,
Thank you for taking the time to share your positive feedback. We're pleased to hear that you found our service both quick and convenient.
We truly appreciate your support and look forward to serving you again in the future.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
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