So happy with my waltons order,got my Cricut and vinyl without hassle. Delivery was fast items were exactly as described and everything was packed nicely. Crafting season is sorted.
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Leia as opiniões dos outros
Waltons was super helpful when we called and needed guidance with regards to which product will work for our needs. We then ordered and paid for the product online. We collected the product at the sto... Ver mais
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Your delivery address instruction is a mess! Twice I loaded: 285 Raptors View Wildlife Estate, Hoedspruit, Limpopo, 1380, but your booking form simply reflects Hoedspruit only. I had to phone TheCouri... Ver mais
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Online shopping is great. Delivery was prompt and the guys were friendly. I had actually been into Waltons at Arbour Crossing but the cartridges were more expensive in-store and the staff weren't v... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Waltons
Escrito pela empresa
Waltons - Work. School. Life. Simplified.
Waltons is your trusted omnichannel retail partner for all office supplies, business and school essentials. We offer a wide selection of quality products, including school supplies, stationery, technology and the latest office furniture solutions. Whether you’re an individual or a business, our extensive range ensures you stay organised, productive, and efficient in your work and education.
With branches nationwide and an online procurement platform, shopping for office supplies and school essentials has never been easier. We are committed to delivering exceptional customer service, both in-store and online, ensuring your needs are met with care and efficiency.
As a proud Bidvest company and a Level 1 BBBEE contributor, Waltons continues to lead the market by simplifying work, school, and life with products that make a real difference.
Established in 1949, we remain at the forefront of providing business essentials and tools for success to customers across South Africa. Trust Waltons to meet all your business, school, and office needs—work smarter, learn better, and live easier.Informações de contacto
2nd Floor Bidvest House, 18 Crescent Drive, Melrose Arch, 2196, Johannesburg, África do Sul
- +27 11 620 4000
- customercare@waltons.co.za
- waltons.co.za
4,2
Bom
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Waltons
Hi Tinus,
Thank you for your excellent review! We are so glad to hear that your order was delivered in less than 48 hours. Providing fast and efficient service is something we take great pride in. We truly appreciate your feedback and look forward to assisting you again.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
quick and good communication
9 de março de 2026
Resposta da Waltons
Hi Sam,
Thank you so much for your lovely review! We are thrilled to hear that you found our communication quick and good. We always strive to keep our customers well informed, and it is wonderful to know that we delivered on that. We truly appreciate your support and look forward to assisting you again in the future.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
The service was great
The service was great. Bought my product online and just like that, it was ready for collection same day.
12 de março de 2026
Resposta da Waltons
Hi Naome,
Thank you for your wonderful review! We are so pleased to hear that the service was great and that your product was ready for collection on the same day. We know your time is valuable, and we always aim to make the process as smooth and efficient as possible. We look forward to serving you again soon!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Resposta da Waltons
Hi Celize,
Thank you for your fantastic feedback! We are delighted that you are happy with the quality of your product, our service, and the speed of delivery. It is always our goal to provide the best all-round experience for our customers. We appreciate your support and hope to see you again soon!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Resposta da Waltons
Hi Alicia,
Thank you for taking the time to leave us such a great review! We are glad to hear that you found the ordering process easy, quick, and efficient. We work hard to make sure our online experience is as seamless as possible. We look forward to assisting you with your next order!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Satisfied customer
We were kept in touch with the progress of our order the whole of the way from both Waltons and the Courier Guy. And from initial order to delivery was quicker than we had expected it to be.
11 de março de 2026
Resposta da Waltons
Hi Diana,
Thank you so much for your wonderful review! We are thrilled to hear that you were kept in touch throughout the entire process and that your delivery arrived quicker than expected. Keeping our customers informed every step of the way is incredibly important to us, and your feedback confirms that we are on the right track. We truly appreciate your support and look forward to assisting you again!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Resposta da Waltons
Hi Charles,
Thank you for your honest feedback. We are sorry to hear that the box of your product had water damage. This is certainly not the standard we aim for, and we sincerely apologise for the inconvenience.
A ticket has been opened so that we can look into this matter further, and you are welcome to reply to it with any additional details. We value your feedback as it helps us improve, and we hope to have the opportunity to provide you with a better experience next time.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Worst experience ever
Worst experience ever, I think I have said a lot with calls and at store but, buying from waltons online wasn't pleasant at all communication was bad and all of the above, I even got a wrong colour bag than the one I ordered, truly this was bad and changing of the colour wasn't confirmed with me, the delivery process was also bad as I said communication was horrible
5 de março de 2026
Resposta da Waltons
Hi Noxolo,
Thank you for taking the time to share your experience, and we are truly sorry to hear about the difficulties you encountered. Receiving the wrong colour bag, poor communication, and an unsatisfactory delivery process is not the level of service we strive to provide, and we sincerely apologise for the frustration this has caused.
A ticket has been opened for you to investigate these issues further, and you are welcome to reply to it with any additional information. We take your concerns seriously and are committed to making things right.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Everything was really well done
Everything was really well done, supply was available and delivered quickly, well done in every respect.
9 de março de 2026
Resposta da Waltons
Hi Ken,
Thank you for your excellent review! We are so pleased to hear that everything was well done, from product availability to speedy delivery. It is always our aim to deliver a top-notch experience in every respect, and your kind words mean a great deal to us. We look forward to working with you again!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Resposta da Waltons
Hi Luyanda,
Thank you for your lovely review and welcome to the Waltons family! We are so happy to hear that you experienced a quick turnaround on your order. We always aim to get your products to you as efficiently as possible. We look forward to serving you again soon!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Delivery was on time and exactly what…
Delivery was on time and exactly what was ordered.
5 de março de 2026
Resposta da Waltons
Hi Brian,
Thank you for your wonderful feedback! We are delighted to hear that your delivery arrived on time and that your order was exactly as expected. Getting it right the first time is always our priority, and it is great to know that we hit the mark. We appreciate your support and look forward to assisting you again!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Resposta da Waltons
Hi Nileta,
Thank you for your great review! We are thrilled to hear that you found our service efficient and fast. We always strive to make the process as quick and seamless as possible for our customers. We truly appreciate your support and look forward to assisting you again in the future!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Always easy and everything were looking…
Always easy and everything were looking for
5 de março de 2026
Resposta da Waltons
Hi there,
Thank you so much for your wonderful review! We are delighted to hear that you always find what you are looking for with us and that the experience is consistently easy. That is exactly what we strive for. We look forward to serving you again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Resposta da Waltons
Hi Rob,
Thank you for taking the time to leave us such a great review! We are so pleased to hear that your experience was hassle-free and that you were kept informed throughout. We will always aim to keep things simple and transparent for you. We look forward to assisting you again.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Rechargeable battery review
The items were easy to find on the website, reasonably priced, and delivered in good order.....perfect!
4 de março de 2026
Resposta da Waltons
Hi John,
Thank you for your lovely review! We are thrilled to hear that you found the items easily on our website, that the pricing met your expectations, and that your order arrived in good condition. That is the perfect result! We hope to see you shopping with us again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Everything was great
Everything was great, the order and delivery time was flawless.
3 de março de 2026
Resposta da Waltons
Hi Mariska,
Thank you for your kind words! We are so glad to hear that everything went smoothly and that your order and delivery were flawless. It is always wonderful to receive such positive feedback. We look forward to welcoming you back soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Excellent service
Excellent service
I received excellent service from Waltons recently. Ordered a very well priced ink jet printer online. Was kept informed of the progress in terms of delivery. Collected it just a few days later from Waltons Constantia. Awesome experience all round!
2 de março de 2026
Resposta da Waltons
Hi Helen,
Thank you so much for sharing your experience with us! We are delighted to hear that you received excellent service, that you were kept well informed about your delivery, and that collecting your order from Waltons Constantia was such a positive experience. We truly appreciate your support and look forward to assisting you again.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Incorrect order received
Incorrect order received
Then they want me to come and exchange it, however I paid for delivery
2 de março de 2026
Resposta da Waltons
Hi Tara,
Thank you for taking the time to leave a review. We sincerely apologise for the inconvenience of receiving an incorrect order, and we completely understand your frustration, especially given that you paid for delivery.
This is certainly not the experience we want for our customers.
A support ticket has been opened for you, and you are welcome to reply directly to it so that we can arrange the correct resolution without requiring you to come in.
We appreciate your patience and look forward to making this right.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
excellent services
3 de março de 2026
Resposta da Waltons
Hi Reshina,
Thank you so much for your wonderful feedback! We are delighted to hear that you experienced excellent service, and we truly appreciate you taking the time to share your kind words with us.
We look forward to assisting you again in the future.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Resposta da Waltons
Hi Lucretia,
Thank you so much for your wonderful review! We are thrilled to hear that your delivery was fast and that collecting in-store was a smooth experience. We always strive to make the process as convenient as possible for our customers, and it is great to know we hit the mark for you.
We look forward to serving you again soon!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
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