So happy with my waltons order,got my Cricut and vinyl without hassle. Delivery was fast items were exactly as described and everything was packed nicely. Crafting season is sorted.
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Leia as opiniões dos outros
Waltons was super helpful when we called and needed guidance with regards to which product will work for our needs. We then ordered and paid for the product online. We collected the product at the sto... Ver mais
A empresa respondeu
Your delivery address instruction is a mess! Twice I loaded: 285 Raptors View Wildlife Estate, Hoedspruit, Limpopo, 1380, but your booking form simply reflects Hoedspruit only. I had to phone TheCouri... Ver mais
A empresa respondeu
Online shopping is great. Delivery was prompt and the guys were friendly. I had actually been into Waltons at Arbour Crossing but the cartridges were more expensive in-store and the staff weren't v... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Waltons
Escrito pela empresa
Waltons - Work. School. Life. Simplified.
Waltons is your trusted omnichannel retail partner for all office supplies, business and school essentials. We offer a wide selection of quality products, including school supplies, stationery, technology and the latest office furniture solutions. Whether you’re an individual or a business, our extensive range ensures you stay organised, productive, and efficient in your work and education.
With branches nationwide and an online procurement platform, shopping for office supplies and school essentials has never been easier. We are committed to delivering exceptional customer service, both in-store and online, ensuring your needs are met with care and efficiency.
As a proud Bidvest company and a Level 1 BBBEE contributor, Waltons continues to lead the market by simplifying work, school, and life with products that make a real difference.
Established in 1949, we remain at the forefront of providing business essentials and tools for success to customers across South Africa. Trust Waltons to meet all your business, school, and office needs—work smarter, learn better, and live easier.Informações de contacto
2nd Floor Bidvest House, 18 Crescent Drive, Melrose Arch, 2196, Johannesburg, África do Sul
- +27 11 620 4000
- customercare@waltons.co.za
- waltons.co.za
4,2
Bom
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
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Resposta da Waltons
Hi Kian,
Thank you so much for your lovely review! We are delighted to hear that your experience was easy and quick. That is exactly what we strive for, and it is great to know we delivered on that. We look forward to serving you again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Quick and great service !!!
28 de abril de 2026
Resposta da Waltons
Hi Bharit,
Thank you for taking the time to leave us a review! We are really pleased to hear that you experienced quick and great service. We appreciate your support and hope to assist you again in the future.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Easy to order online with a very quick…
Easy to order online with a very quick delivery…thank you !
30 de abril de 2026
Resposta da Waltons
Hi Debbie,
Thank you so much for your wonderful review! We are thrilled to hear that you found our online ordering process easy and that your delivery arrived quickly. We truly appreciate your support and look forward to serving you again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Quick efficient service and delivery
Quick efficient service and delivery. Ordered items are of very good quality. Thank you
28 de abril de 2026
Resposta da Waltons
Hi Hendriena,
Thank you for taking the time to leave us such a lovely review! We are delighted to hear that you experienced quick and efficient service and that you are happy with the quality of your items. Your feedback means a great deal to us and we look forward to your next order.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Resposta da Waltons
Hi Tracy,
Thank you for your kind words! We are so pleased to hear that you experienced great service and delivery. We strive to make every order a smooth and pleasant experience, and it is wonderful to know we hit the mark. We hope to see you again soon!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Exactly what I was looking for
Exactly what I was looking for(for 2 months) and at a good price and Delivered to my doorstep.
And no long waiting.
30 de abril de 2026
Resposta da Waltons
Hi Caren,
What a lovely review, thank you! We are so glad we could finally deliver exactly what you had been searching for, at a great price and right to your doorstep without any long wait. We appreciate your patience and your support, and we look forward to assisting you again.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Online shopping is great.
Online shopping is great.
Delivery was prompt and the guys were friendly.
I had actually been into Waltons at Arbour Crossing but the cartridges were more expensive in-store and the staff weren't very attentive. So seems like online is the way to go.
30 de abril de 2026
Resposta da Waltons
Hi Delyse,
Thank you for your honest and detailed feedback! We are delighted to hear that your online shopping experience was great and that your delivery was prompt and handled in a friendly manner. We also appreciate you sharing your in-store experience at Arbour Crossing.
We are sorry to hear that visit did not fully meet your expectations, and we will make sure this feedback is passed on to the relevant team so we can continue to improve. It is great to know that our online channel is working well for you, and we hope to keep delivering that same level of service every time.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Delivery was fast and the Brother…
Delivery was fast and the Brother Labeler is exactly what I thought it would be. Love that it can print frames too.
22 de abril de 2026
Resposta da Waltons
Hi Driekie,
Thank you so much for your fantastic review! We are thrilled to hear that your delivery was fast and that your Brother Labeller is everything you hoped it would be. It is great to know you are enjoying the frame printing feature too! We appreciate your support and look forward to helping you again in the future.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Had what I wanted
Had what I wanted , website easy to navigate, delivered on time.
29 de abril de 2026
Resposta da Waltons
Hi Karen,
Thank you for your great feedback! We are pleased to hear that we had what you needed, that our website was easy to navigate, and that your order arrived on time. That is exactly the experience we aim to provide. We look forward to your next order!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Easy and delivery was fast
25 de abril de 2026
Resposta da Waltons
Hi Phumz,
Thank you for the lovely review! We are glad to hear you found the process easy and that your delivery was fast. We appreciate your support and hope to see you shopping with us again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Was kept up to date about the delivery…
Was kept up to date about the delivery and excellent quality of the product
24 de abril de 2026
Resposta da Waltons
Hi Anusha,
Thank you for taking the time to share your experience! We are delighted to hear that you were kept up to date throughout the delivery process and that you are happy with the quality of your product. Keeping our customers informed every step of the way is something we truly value. We look forward to serving you again!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
I went to collect my online order
I went to collect my online order. I was greeted with a smile, my order was handed over quickly. Staff members were very helpful and professional.
24 de abril de 2026
Resposta da Waltons
Hi Lucille,
What a wonderful review, thank you so much! We are so pleased to hear that your collection experience was smooth and enjoyable, and that our staff made you feel welcome. We will be sure to pass along your kind words to the team. We hope to see you again soon!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Fantastic online company Fantastic…
Fantastic online company Fantastic service and excellent prices
27 de abril de 2026
Resposta da Waltons
Hi Elna,
Thank you so much for your wonderful review! We are absolutely delighted to hear that you had a fantastic experience with us and that you found our service and prices to your satisfaction.
Feedback like yours truly means the world to our team and motivates us to keep delivering the best we can.
We look forward to serving you again soon!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Emotional exhausted
1. Size of the powerbank not matching the price.
2. Collection not honored I ended up taking it to Alberton.
3. Price changed on the return order from the original one.
28 de abril de 2026
Resposta da Waltons
Hi Thandi,
Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and we sincerely apologise for the inconvenience caused regarding the powerbank sizing, the collection arrangement and the pricing discrepancy on your return order. This is certainly not the standard of service we aim to provide.
Please be assured that a support ticket has been opened for your query, and you are welcome to reply directly to that ticket so we can resolve these matters for you as swiftly as possible.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Super efficient service and a very…
Super efficient service and a very quick turnaround time, thanks so much
29 de abril de 2026
Opinião espontânea
Resposta da Waltons
Hi Carol,
Thank you so much for your wonderful review! We are delighted to hear that you experienced super efficient service and a quick turnaround time. We will be sure to pass your kind words on to the team. We look forward to assisting you again in the future.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Ordering and paying on your website was…
Ordering and paying on your website was efficient and problem-free. Delivery was the same. Thanks
20 de abril de 2026
Resposta da Waltons
Hi Heidi,
Thank you for your lovely feedback! We are pleased to hear that both the ordering process and your delivery were efficient and problem-free. We will share your kind words with the team. We look forward to serving you again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Delivered as promise on time without…
Delivered as promise on time without delay. Driver was professional
22 de abril de 2026
Resposta da Waltons
Hi Rose,
Thank you for taking the time to leave us a review! We are thrilled to hear that your delivery arrived on time and that our driver provided a professional service. We will be sure to pass your compliments along. We look forward to assisting you again in the future.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Good day
Good day, may you please send me proof of delivery?
Order Number : ORDWB83394
24 de abril de 2026
Resposta da Waltons
Good day Chante,
Thank you for taking the time to share your feedback regarding order ORDWB83394.
We sincerely apologise that you didn't have clear visibility of your delivery status and had to reach out to request proof of delivery. We've since been able to confirm that your order was delivered on Friday afternoon to your office, and we understand that one of your colleagues has confirmed receipt whilst you were out of the office for the week.
You should have received automatic delivery confirmation and tracking updates so you wouldn't have needed to chase this information yourself. We appreciate your patience whilst we located the delivery details for you.
We apologise for any concern or inconvenience this lack of clear communication caused.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Received excellent service from Alexander
Received excellent service from Alexander via Online Orders
28 de abril de 2026
Opinião espontânea
Resposta da Waltons
Hi Omphemetse,
Thank you for taking the time to share your positive feedback. We're thrilled to hear that you received excellent service from Alexander via our online orders.
We'll be sure to pass on your kind words to him – feedback like this means a lot to our team.
We truly appreciate your support and look forward to serving you again in the future.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
After placing an order online
After placing an order online. My item did not arrive I had to query this as I was advised there had been stock issues which took over a week to resolve.
22 de abril de 2026
Resposta da Waltons
Hi Vishen,
Thank you for taking the time to share your feedback. We sincerely apologise that your item did not arrive as expected and that you had to query this yourself rather than receiving proactive communication from our team.
Being told about stock issues only when you chased us up, after waiting and wondering where your order was, is completely unacceptable. We should have contacted you immediately when we discovered the stock issue, rather than leaving you to discover the problem yourself. The fact that it then took over a week to resolve compounds the poor service you experienced.
You deserved timely communication about the delay and regular updates whilst we worked to resolve the stock issue.
We appreciate you bringing this to our attention and apologise for the lack of communication and the extended delay.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
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