WasteOnline Opiniões 1157

TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We ordered a skip from this company and the service was flawless; we weren’t sure on things such as permits and the people we spoke to on the phone were super helpful and walked us through everything... Ver mais

Classificada 5 em 5 estrelas

Called up to run through some concerns about access and had a very helpful chat and booked on the phone. Ordered it only a couple of days in advance and the skip arrived on time. It was also removed o... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Would just like to say a massive thank you to all the team, service was outstanding! Literally needed a skip for a couple of days as needed driveway back asap. Sam tried his upmost to make this ha... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I gave this company five stars because the skip came on the day requested and left within the specified days. The staff took care landing it and retrieving it. The staff were courteous. I thought it w... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de gestão de resíduos
  2. Recolha de lixo
  3. Acção de despejo

Sobre WasteOnline

Escrito pela empresa

WasteOnline is a market leading skip and waste management company, servicing the whole of the UK. We have designed a quick and easy way to hire a skip, or man in van, services with a focus on the end user experience to ensure you have a simple, and efficient, process from start to finish when looking for "skip hire near me". If you need to rent a skip in the UK, such as Edinburgh, Bristol, Leeds, Birmingham, Manchester or London, WasteOnline provides online skip hire and rubbish removal nationwide, with our 20+ years of experience and the use of 2000+ trusted, local suppliers available at competitive prices. WasteOnline is committed to the responsible handling of your waste as we strive forward to recycle more waste streams, including domestic, green, construction, commercial and more. For affordable skip hire, book a skip online today with WasteOnline! ---------------------------------------------------- Why Choose us? ✔️ Choice of skip hire or van rubbish removals ✔️ Instant online pricing and booking system ✔️ Dedicated on-hand customer service team ✔️ Registered licensed waste carriers ✔️ Competitive prices, nationwide ✔️ Pay in 3 interest free installments. Klarna now available.

Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 93% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

was very easy to order

was very easy to order, pay for and arrange collection and delivery

5 de outubro de 2025
logótipo da WasteOnline

Resposta da WasteOnline

Thank you for taking the time to leave us a review, we're pleased hear you were happy with the service. 💙

Classificada 5 em 5 estrelas

Placed the skip exactly as we wanted…

Placed the skip exactly as we wanted it. No dramas.

Deliver on time and collected when advised. Will use again

4 de outubro de 2025
logótipo da WasteOnline

Resposta da WasteOnline

Thank you so much for your review and placing your order through WasteOnline. It’s great to hear you were happy with our services. We look forward to working with you again soon! 💙

Classificada 5 em 5 estrelas

All enquiries answered promptly

All enquiries answered promptly

29 de setembro de 2025
logótipo da WasteOnline

Resposta da WasteOnline

Thank you so much for your review and placing your order through WasteOnline. I will pass on your positive feedback to the team. 💙

Classificada 5 em 5 estrelas

Reliable and good prices

Reliable delivery and collection times, trucks they use are all pretty new and drivers so far have been excellent

29 de setembro de 2025
logótipo da WasteOnline

Resposta da WasteOnline

Thank you so much for your review and placing your order through WasteOnline. It’s great to hear you were happy with our services. 💙

Classificada 5 em 5 estrelas

good service

29 de setembro de 2025
logótipo da WasteOnline

Resposta da WasteOnline

We really appreciate you leaving us a review, thank you for placing your order through Waste Online 💙

Classificada 5 em 5 estrelas
logótipo da WasteOnline

Resposta da WasteOnline

Thank you so much for your review and placing your order through WasteOnline. It's great to hear you were happy with the service, I will pass on your positive feedback to the team. 💙

Classificada 5 em 5 estrelas

Had a question after booking

Had a question after booking, and they were helpful...delivered on day as promised and collected on day they said. Simple. Good price

29 de setembro de 2025
logótipo da WasteOnline

Resposta da WasteOnline

Thank you so much for your review and placing your order through WasteOnline. I will pass on your positive feedback to the team. 💙

Classificada 5 em 5 estrelas

Skip delivered and collected as agreed

Skip delivered and collected as agreed. No problems at all and friendly, helpful driver.

28 de setembro de 2025
logótipo da WasteOnline

Resposta da WasteOnline

Thank you so much for your review and placing your order through WasteOnline. It's great to hear you were happy with the service, I will pass on your positive feedback to the team. 💙

Classificada 5 em 5 estrelas

Really helpful and efficient

Really helpful and efficient

28 de setembro de 2025
logótipo da WasteOnline

Resposta da WasteOnline

Thank you for taking the time to leave us a review, it's great to hear you were happy with the service. 💙

Classificada 5 em 5 estrelas

Great customer service

Great customer service, friendly people to talk to and very helpful on the phone when I’ve had to call about enquiries , quick delivery and quick picking up, would highly recommend such a great experience!

1 de setembro de 2025
Opinião espontânea
logótipo da WasteOnline

Resposta da WasteOnline

Thank you so much for your review and placing your order through WasteOnline. It's great to hear you were happy with the service, I will pass on your positive feedback to the team. 💙

Classificada 5 em 5 estrelas

Amazing service from start to finish…

Amazing service from start to finish would highly recommend. Really pleased, will be returning.

16 de setembro de 2025
Opinião espontânea
logótipo da WasteOnline

Resposta da WasteOnline

Thank you for taking the time to leave us a review and for placing your order through WasteOnline. It’s great to hear you were happy with our services. We look forward to working with you again soon!💙

Classificada 1 em 5 estrelas

Do yourself a favour and stay away from…

Do yourself a favour and stay away from this scam company if you don't want to have a headache. Placed an order for skip hire, the skip arrived 2 days later than the promised date. After the collection of the skip, I placed another order for skip hire and paid in advance. Skip didn't arrive, and after multiple calls, I was told we wouldn't deliver a new skip nor give a refund because of the abesistos in the previous skip.
When I asked for evidence to provide, they sent me a photo taken from yards full of waste on the floor, and none of those belong to me.
I am preparing a small county court claim form.
Stay away if you don't want to be scammed.

Re: yes, you delivered 3 skips and I ordered the 4th skip too which you took money in advance for every single skip hire.your 4th skip was delivered and you took £390 in advance.an hour later your driver collected the skip from my garden without my permission which my building materials is missing from my garden and I believe your driver took them.when I called you,you said yes your driver collected the skip and you dont want to provide the service and you promised you will refund the £390.A day later you refused to refund me the £390 because you found asbestos in pervious skip and you were asking for additional £2600 for the asbestos but you failed to provide evidence to show you found asbestos.2 days later you sent me an email saying you suddently dropped the the charges from £2600 to £300 and you were willing to refund me £90 but hold the £300 charges for the asbestos you never provided evidence.
basically ,you initially took my order for the skip hire and you took my money.once I made the payment then you suddenly came with excuse of asbestos and you hold the money.doesnt that make you a scammer?

19 de setembro de 2025
Opinião espontânea
logótipo da WasteOnline

Resposta da WasteOnline

Hi Khan,

We don't feel this is a true overview of events, as we successfully delivered 3 skips you ordered.

After the first skip was collected from your property we discovered asbestos within the waste. We called you and you confirmed this was the case and you even went to the waste facility to try and collect it to avoid the additional charges.

We then asked you to confirm that there would be no more of the asbestos looking material in the second skip which you insisted there wouldn't be but unfortunately, asbestos was found throughout the load contaminating everything within the second skip. Due to this, our supplier decided to collect the 3rd skip to avoid this happening again as they were no longer willing to service the job.

The photo was of the waste in your skip and was not of the waste facility. The charges unfortunately are currently outstanding as we have asked you or your builder to provide and asbestos test report which you haven’t been able to provide. We have the evidence of all of the above if you do wish to take this further.

Regards
Waste Online

Classificada 5 em 5 estrelas

good service

Very easy to order and the skip was delivered and picked on the days stated.

10 de setembro de 2025
logótipo da WasteOnline

Resposta da WasteOnline

Thank you so much for your review and placing your order through WasteOnline. It’s great to hear you were happy with our services. 💙

Classificada 5 em 5 estrelas

prompt

prompt, efficient, friendly

2 de setembro de 2025
logótipo da WasteOnline

Resposta da WasteOnline

Thank you so much for your review and placing your order through WasteOnline. It's great to hear you were happy with the service, I will pass on your positive feedback to the team. 💙

Classificada 5 em 5 estrelas

VERY PLEASED WITH THE SERVICE

VERY PLEASED WITH THE SERVICE, AND SKIP, WILL USE AGAIN.

7 de setembro de 2025
logótipo da WasteOnline

Resposta da WasteOnline

Thank you so much for your review and placing your order through WasteOnline. It’s great to hear you were happy with our services. We look forward to working with you again soon! 💙

Classificada 4 em 5 estrelas

It arrived.

It arrived.. it went later than promised

30 de agosto de 2025
logótipo da WasteOnline

Resposta da WasteOnline

Hi, thank you for placing your order through Waste Online and leaving us a review. We do advise collections can take 5 - 7 working days from the requested date; but if you would like us to look into this further, please email us with more details at contactus@wasteonline.uk 💙

Classificada 5 em 5 estrelas

Professional

Professional, reliable, on time and great competitive prices

6 de setembro de 2025
logótipo da WasteOnline

Resposta da WasteOnline

Thank you for taking the time to leave us a review, we're pleased hear you were happy with the service. 💙

Classificada 5 em 5 estrelas

Delivered on time

Delivered on time
Very easy to book
Good

2 de setembro de 2025
logótipo da WasteOnline

Resposta da WasteOnline

We really appreciate you leaving us a review, thank you for placing your order through Waste Online 💙

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