WasteOnline Opiniões 1157

TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We ordered a skip from this company and the service was flawless; we weren’t sure on things such as permits and the people we spoke to on the phone were super helpful and walked us through everything... Ver mais

Classificada 5 em 5 estrelas

Called up to run through some concerns about access and had a very helpful chat and booked on the phone. Ordered it only a couple of days in advance and the skip arrived on time. It was also removed o... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Would just like to say a massive thank you to all the team, service was outstanding! Literally needed a skip for a couple of days as needed driveway back asap. Sam tried his upmost to make this ha... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I gave this company five stars because the skip came on the day requested and left within the specified days. The staff took care landing it and retrieving it. The staff were courteous. I thought it w... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de gestão de resíduos
  2. Recolha de lixo
  3. Acção de despejo

Sobre WasteOnline

Escrito pela empresa

WasteOnline is a market leading skip and waste management company, servicing the whole of the UK. We have designed a quick and easy way to hire a skip, or man in van, services with a focus on the end user experience to ensure you have a simple, and efficient, process from start to finish when looking for "skip hire near me". If you need to rent a skip in the UK, such as Edinburgh, Bristol, Leeds, Birmingham, Manchester or London, WasteOnline provides online skip hire and rubbish removal nationwide, with our 20+ years of experience and the use of 2000+ trusted, local suppliers available at competitive prices. WasteOnline is committed to the responsible handling of your waste as we strive forward to recycle more waste streams, including domestic, green, construction, commercial and more. For affordable skip hire, book a skip online today with WasteOnline! ---------------------------------------------------- Why Choose us? ✔️ Choice of skip hire or van rubbish removals ✔️ Instant online pricing and booking system ✔️ Dedicated on-hand customer service team ✔️ Registered licensed waste carriers ✔️ Competitive prices, nationwide ✔️ Pay in 3 interest free installments. Klarna now available.

Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 93% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Everything happened on time and with…

Everything happened on time and with plenty of notice. The delivery and pickup guys were v. accommodating and professional. Thank-you

31 de agosto de 2025
logótipo da WasteOnline

Resposta da WasteOnline

Thank you so much for your review and placing your order through WasteOnline. It’s great to hear you were happy with our services. 💙

Classificada 1 em 5 estrelas

Would leave zero stars if possible

Would leave zero stars if possible. I was given a day twice to collect the skip but no-one turned up. No phone call even. Waited in all day as need to open gates for them to collect.
Was hoping to have another skip from them but wouldn't consider it after this experience. Wouldn't recommend to anyone. Steer clear

30 de agosto de 2025
logótipo da WasteOnline

Resposta da WasteOnline

Hi Dave, As discussed on email I do apologise for the inconvenience caused when the skip wasn't collected. I have confirmed as agreed that the skip has successfully been collected this morning 💙

Classificada 5 em 5 estrelas

Just the best customer service

Just the best customer service. Great with adjusting times. Always friendly and helpful and competitive pricing.

31 de agosto de 2025
logótipo da WasteOnline

Resposta da WasteOnline

Thank you so much for your review and placing your order through WasteOnline. I will pass on your positive feedback to the team. 💙

Classificada 5 em 5 estrelas

Easy to book on line arrived on time…

Easy to book on line arrived on time driver really helpful when placing skip customer service really helpful

29 de agosto de 2025
Opinião espontânea
logótipo da WasteOnline

Resposta da WasteOnline

Thank you so much for your review and placing your order through WasteOnline. It's great to hear you were happy with the service, I will pass on your positive feedback to the team. 💙

Classificada 5 em 5 estrelas

Friendly bunch and very helpful.

21 de agosto de 2025
Opinião espontânea
logótipo da WasteOnline

Resposta da WasteOnline

Thank you so much for your review and placing your order through Waste Online. It's great to hear you were happy with the service, I will pass on your positive feedback to the team. 💙

Classificada 5 em 5 estrelas

Efficient and hassle free waste disposal.

Great service, delivered and collected as agreed. Helpful staff and clear instructions of what can/can’t be disposed of. Would definitely use again.

6 de agosto de 2025
logótipo da WasteOnline

Resposta da WasteOnline

Thank you for taking the time to leave us a review, we're delighted to hear you were happy with the service. 💙

Classificada 1 em 5 estrelas

Alleged skip stolen

The company charged an additional fee of £86.40 because its states as a company i can have it for 4 weeks not 2 weeks and after 2 weeks tried to collect it, (this is were i had to pay again) after calling them and arranging for the agreed 4 weeks, the skip then got collected a week later (3rd week) but they didn't say they had collected it they said its been stolen and i have to pay over a 1k for a new one! the police are involved, is it the skip hire company or the broker? the skip hire company then tried to collect it after 4 weeks but there is no skip? (After pulling the T & C apart we have no response from the broker)

4 de agosto de 2025
logótipo da WasteOnline

Resposta da WasteOnline

Hi, thank you for taking the time to leave a review. The additional charge you mentioned of £86 was for a wasted journey fee as we were not made aware the skip was needed for longer until the driver arrived at site.
Regarding the skip then being collected, this wasn't the supplier who owned the skip, this is currently being investigated and we are waiting for an official quote to be provided. No charges have been invoiced to yourself currently but we have already offered to contribute to the charge, which was considerably less than £1000 and help pay towards the replacement as a good will gesture. 💙

Classificada 5 em 5 estrelas

Still waiting for skip to be picked up…

Still waiting for skip to be picked up over a week later after collection date

5 de agosto de 2025
logótipo da WasteOnline

Resposta da WasteOnline

Hi, thank you for placing your order through Waste Online and leaving us a review. I am sorry for the delay in collecting your skip - we advise all customers collections can take 5 - 7 working days from the requested date. I have emailed you an update in regards to your collection 💙

Classificada 5 em 5 estrelas

Transparent prices

Transparent prices, helpful when I phoned for more info, professional and friendly.

4 de agosto de 2025
logótipo da WasteOnline

Resposta da WasteOnline

Thank you so much for your review and placing your order through WasteOnline. It's great to hear you were happy with the service, I will pass on your positive feedback to the team. 💙

Classificada 5 em 5 estrelas

Very friendly and helpful at short notice

Great service, plus when I realised that I could do with holding onto to the skip for four more days they were happy to obliged my request at a very affordable cheap rate.

2 de agosto de 2025
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Resposta da WasteOnline

Thank you for taking the time to leave us a review, we're delighted to hear you were happy with the service. 💙

Classificada 5 em 5 estrelas

Skip hire

Very easy to arrange. Quick delivery and collection of skip when full. Very friendly and helpful staff. Well worth the money.

3 de agosto de 2025
logótipo da WasteOnline

Resposta da WasteOnline

Thank you so much for your review and placing your order through WasteOnline. It's great to hear you were happy with the service, I will pass on your positive feedback to the team. 💙

Classificada 5 em 5 estrelas

Very good service

Skip came and collected on days agreed. Used twice in last 6 weeks. Customer service was very good both on phone and guys who collected and delivered skip. Very friendly/ helpful. Would use this company again.

9 de agosto de 2025
logótipo da WasteOnline

Resposta da WasteOnline

Thank you for taking the time to leave us a review and for placing your order through WasteOnline. It’s great to hear you were happy with our services, We look forward to working with you again soon!💙

Classificada 5 em 5 estrelas

Was able to book skip online

Was able to book skip online. This was straight forward. Had miss call from company followed by TXT message to say they had to reschedule skip. This was all sorted by the company, i was OK with the reschedule dates. TXT messages were clear, informing me of delivery and then pickup of skip. Excellent service.

9 de agosto de 2025
logótipo da WasteOnline

Resposta da WasteOnline

We really appreciate you leaving us a review, thank you for placing your order through Waste Online 💙

Classificada 2 em 5 estrelas

Still no collection 5 days after date…

Still no collection 5 days after date given for collection (I do understand this is in the terms) however it does mean I keep having to go out make sure things are in the skip as passers by are sorting through it and making a mess (now for 5 days).

5 de agosto de 2025
logótipo da WasteOnline

Resposta da WasteOnline

Apologies for the delay, we do advise collections can take up to 5 working days , as your skip was booked for collection from the 7th of August and collected yesterday , this is within the timeframe given, apologies for any inconvenience caused 💙

Classificada 4 em 5 estrelas

The company was reliable

The company was reliable, delivering on the day requested and picking up on the day requested. It would have been helpful to be given a time slot.
The four stars (and not 5) are because there is no flexibility in the price for having the skip for less than 7 days and it is quite expensive for small jobs. We only needed it for 2 days. The staff were pleasant to deal with.

5 de agosto de 2025
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Resposta da WasteOnline

Thank you for your review, we appreciate your feedback regarding the costs .Just to clarify the costs are calculated based on the transport and disposal of the waste . Thank you for using us we look forward to working with you again 💙

Classificada 5 em 5 estrelas

Drivers both on delivery & collection…

Drivers both on delivery & collection were very friendly & helpful
Well done very happy with the service

5 de agosto de 2025
logótipo da WasteOnline

Resposta da WasteOnline

Thank you so much for your review and placing your order through WasteOnline. It’s great to hear you were happy with our services. We look forward to working with you again soon! 💙

Classificada 5 em 5 estrelas

Delivered as expected

Delivered as expected, Good service.
Recommend to others

5 de agosto de 2025
logótipo da WasteOnline

Resposta da WasteOnline

Thank you for taking the time to leave us a review, and recommending us to others! We're delighted to hear you were happy with the service. 💙

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