WATCHSHOP-ALEX Opiniões 

207
•
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Ordered a Tissot Chrono Sport, fast delivery. New watch as described and fantastic price. Will definitely use again.

Classificada 5 em 5 estrelas

I ordered this particular emporio Armani watch through a different company on 7th November which had a 7-14 day delivery! 25 days later, still no watch! So I cancelled the order and ordered from watch... Ver mais

Classificada 5 em 5 estrelas

I ordered 2 bracelets from this company & I wasn’t aware that my daughter had already bought one for me for an upcoming birthday. When I contacted the company they accepted a return & refunded my... Ver mais

Classificada 5 em 5 estrelas

I must admit I’m a bit of a bargain hunter and if I’m buying anything I shop around online. Watchshop Alex delivered on every element. This website was the cheapest I could find on the internet for... Ver mais

Informações sobre a empresa

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Escrito pela empresa

Welcome to WATCHSHOP-ALEX, your ultimate destination for luxury fashion brands. Based in the United Kingdom, we strategically position ourselves close to our premium suppliers, with a variety of popular brands for our customers.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

207 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(207)

6 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great value for money

Easy to use website. Found watch I was looking for at competitive price. Watch was delivered to my door within the time stated and was extremely well packaged. It was a gift. I’d recommend this company to anyone

3 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

So happy with product

So happy with product . Had to wait a week longer. But worth it. Came well packaged in perfect condition and in enough time for a birthday gift. I would recommend

9 de maio de 2025
Classificada 1 em 5 estrelas

Definitely a scam

Definitely a scam, bought a watch and provided a tracking number which said nothing was ever picked up. Numerous emails with the seller which they constantly contradicted themselves to be then told it wasn't being sold /shipped from the UK as advertised and was I fact coming from overseas despite having a Royal mail tracking number! Their shipping policy is completely different to their reply on here! They're also advertised as a British company, when their reply shows that English is not their first language so that is also false! The UK address advertised on their website is also false, it is in fact a closed down council flat! So no one can live there never mind run a business!

5 de março de 2025
Opinião espontânea
logótipo da WATCHSHOP-ALEX

Resposta da WATCHSHOP-ALEX

Hi Gareth,

We’re really sorry to hear about your experience and appreciate you taking the time to share your feedback.

We want to reassure you that we are a legitimate UK-registered business, and we take concerns like this very seriously. We understand how the tracking information may have caused confusion — in some cases, tracking numbers are generated before the parcel is physically scanned by the courier, which can make it appear as if nothing has been dispatched yet.

Regarding shipping, while we are a UK-based business, some items may be fulfilled through our wider supplier network, which can occasionally involve international dispatch. We agree this should have been communicated more clearly, and we apologise for any misunderstanding.

We also want to clarify that our business address is a registered correspondence address, which is why it may not appear as a traditional retail or operational location.

This is not the level of experience we aim to provide, and we would really like the opportunity to resolve this for you. Please contact us directly with your order details so we can investigate fully and put things right as soon as possible.

Kind regards,
Watchshop Alex Team

Classificada 1 em 5 estrelas

Asked for returns instructions multiple…

Asked for returns instructions multiple times and had no response

14 de dezembro de 2024
logótipo da WATCHSHOP-ALEX

Resposta da WATCHSHOP-ALEX

Hi,

We’re really sorry to hear that you’ve had difficulty getting a response regarding your return — that’s not the experience we want any customer to have.

We do offer returns and always aim to provide instructions promptly, so we apologise if your request was missed or delayed.

Please contact us again with your order details, or send us a message here, and we will prioritise your case and provide full return instructions as soon as possible.

We appreciate your patience and the opportunity to resolve this for you.

Kind regards,
Watchshop Alex Team

Classificada 5 em 5 estrelas

Great!!

Best price around compared to others!
Quick and easy website and delivery.
Would deffo buy again!

5 de dezembro de 2024
Classificada 5 em 5 estrelas

Go ahead and buy with confidence very pleased with the watch I…

I am very pleased with the watch I ordered. There was a problem with the courier but Alex was very good and sorted it out sending me a new watch next day delivery. His communication was great and he reassured me that he would sort it which he did. I would definitely buy from Alex again.

6 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

The package arrived probably 2 days earlier. The watch is exactly what I was expecting to be. It's a birthday present for my son and he is over the moon. We only had to shorten the strap as it was too big for him but that was expected. Strongly recommend.

25 de maio de 2024

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