I reached out to Waterpump.co.uk with a question or two about one of their products before I ordered it. Waterpump.co.uk came back to me by email really quickly and with an answer to my question, al... Ver mais
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Leia as opiniões dos outros
I sent texts about the problem I had with a pump from the waterpump.co.uk website expecting an as usual response of 48 hours or more or never which you get from many organisations. But no instead I ha... Ver mais
Sadly, my order was damaged in the post. Following an email and the photographs I sent to Waterpump, Philip responded very promptly. The problem has been solved to my complete satisfaction. Very pr... Ver mais
The pump was delivered the next day and my question regarding the thread size was answered promptly - very good service overall.
Informações sobre a empresa
Escrito pela empresa
✅ Your water pump expert ✅ Water pump deals ✅ Satisfaction guaranteed ✅ Order before 5pm, 48 hours delivery ✅ Free shipping
Informações de contacto
314 Midsummer Boulevard, MK9 2UB, Milton Keynes, Reino Unido
- 033 0808 0159
- customercare@waterpump.co.uk
- waterpump.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Tallas E-Booster Pump 850 - Partially Seized Rotor
I had a problem with the starting of my Tallas E-Booster Pump 850. This was the first time in use for the season.
I sent an email as I couldn't select submit on the online form. I also called and I was very pleased that I could speak to someone quite quickly, i.e. without queuing.
Customer Services made some suggestions and emailed me a picture to assist. I tried this and it worked, pump now up and running for the new season.
Many thanks to Patrick in Customer Services for a prompt and knowledgeable response.
No quibble warranty issue.
No quibble warranty issue.
Sent out a new pump straight away; no problem.
Under that basis I would definitely recommend to anyone to have the confidence of purchasing from this company.
Thank-you once again guys.
Very helpful!
Great service
Great service, called to get some advice first and must say they were super helpful.
Highly recommended - 5⭐️
Highly recommended—great price (the cheapest I could find online), speedy delivery, and excellent communication. My pump arrived missing a 3-pin plug adapter, but the customer care from Wessell was fantastic, and the part was with me within days.
5⭐ all round. Thank you!
Customer pump failed
Customer pump failed which was fitted 8 Years ago and they promptly help me find the correct pump for that application my customer need for it. Very good customer service and fast delivery.
Drum Filter Pressure Pump
Item was in stock, good price and fast delivery.
Excellent customer services and fast delivery
Rapid delivery, excellent customer services, well informed on products. Great work. Recommended.
Great customer service
I always judge a company by post sales customer service. There was an issue with the product I ordered. The problem was resolved within an hour of contacting Waterpumps and a replacement item was received shortly thereafter. 5* response.
My pump was broken they fixed it for free!!
One of my colleagues snapped off the pressure sensor - I contacted them for a replacement, and they sent me one out free of charge, even though the pump was two years old Excellent service!!
Good and easy fixing, excellent performance
Easy to buy the motor good customer service
Telephone advice very good whilst…
Telephone advice very good whilst ordering pump. Delivery on time.
Successful installation today.
Product was brilliant but details about ability slightly off target The customer service and updates were…
The customer service and updates were brilliant, the delivery and service excellent. The only problem I have is the pump itself just doesn’t do what it said on the tin basically, it’s not powerful enough for 1 sprinkler let alone 2, so now I am out of pocket but you live and learn and maybe I should have got the next size up.
Great customer service
I think the one thing that tells you how good a company is, is their customer service. If it goes wrong, how did they deal with it?
Well, this company get 5 stars. I purchased 2 pumps recently, one was damaged in the box when I opened it.
I sent an email about issue to them. It was replied to promptly. A replacement pump was sent out after I had sent a couple of pictures of the damage. The replacement came the next day.
I don't think you can ask for much more than that.
I purchased an irrigation pump from…
I purchased an irrigation pump from them less than a year ago and now it’s developed a fault - I think with the flow switch. I emailed four days ago to claim a repair or replacement but still waiting for a reply.

Resposta da Waterpump.co.uk
Very responsive service - thank you
Really appreciated the quick response when we needed a pump sending quickly.
I phoned to find out what sort of pump…
I phoned to find out what sort of pump I needed and got great advice. Went on line the same evening and ordered the pump. 36 hours later the pump arrived and saved our house from a flood from an overflowing well.
Great priced pump
Easy to order , arrived quickly and was significantly cheaper then any other website.
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