Wavymyhair Opiniões 

226
TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

J’ai commandé 3 tissage yankee , le cheveux est naturel et très solide . J’aime enormement et je recommande cette marque . L’expédition a été rapide egalement. Merci

Classificada 5 em 5 estrelas

I had the best experience with this company and hair! I ordered the Burmese 16in blonde mix! The hair was absolutely Beautiful. Came quick and I also got a box of goodies! Ordered a second time!!!..

Classificada 1 em 5 estrelas

The product was VERY disappointing. The hair arrived "curled" and wasn't naturally curly as advertised. The unit literally wasn't worn due to it changing texture after being washed.. overall Custom... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

When I first submitted my miracle knot order there were a few hiccups in regard to shipping. However, the customer service provided by wavy my hair removed any concern I had. They were very apologetic... Ver mais

Informações sobre a empresa

  1. Loja de perucas

Escrito pela empresa

Behind every kind of exquisite fashion is the polishing of the fashion company's excellence, It is an important decoration to set off your noble temperament. Therefore, Wavymy Hair came into being to create professional and high-quality virgin human hair for you, styles of wear go glueless wigs,lace wigs, colored wigs, bundles with closure, types of hair bundles and so on. Wavymy Hair have our own factory with 13 years experience, which provide flesibility for hair produce and best price for wholesale, We specialized in professional set design, production, sales, service over the world,fast shipping by the world best express delivery.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

226 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 75% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,0

Todas as opiniões

(226)

58 opiniões nos últimos 12 meses

Escreva uma opinião
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Classificada 5 em 5 estrelas

Great hair quality and the shipping is…

Great hair quality and the shipping is super fast! Customer service is quite responsive and attentive as well. So far 3 wigs in. They’ve become my new wig supplier even over Luvme Hair company suprisingly because they were my main company I ordered from and trusted the most. But now it’s Wavy My Hair.

6 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

The wig came on time

The wig came on time, loved how it was packaged and liked the extra items it came with. It is soft and easy to manage.

13 de dezembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Tangles easily

The wig cap is to small. The hair quality is not the best . I wore it two times and by the end of the night I looked a mess. Carry a wig brush because it mats up in the back . I can feel it tangling at the back of my neck while I was at my event.

29 de novembro de 2024
logótipo da Wavymyhair

Resposta da Wavymyhair

Hi love,
Really sorry to hear this. we sent email to you, please check it.
Usually due to the friction between clothes and skin and hair, tangles are inevitable. In order to reduce this situation, you can often comb the hair at the back, and pay attention to using sulfate-free shampoo when washing to avoid it from drying out our wigs. At the same time, do a good job of deep care, which can keep the hair in good condition, and also make the hair smooth and not easy to tangle.
Could you please send us some pictures let us check it. we will help you solve this problem asap.

Classificada 1 em 5 estrelas

Issue with Wavymy Hair return…

Issue with Wavymy Hair return policy/refund. Upon receiving my wig unit l immediately contacted them via email stating that there was a problem with the dome sizing/stitching of the wig unit. I also attached pictures of the unit to show proof that l had not compromised the wig in any way, l had not worn it, washed it, cut it, colored it or altered from it original state of how it was sent to me. I pointed out that there was a defect in the way the wig was made, I asked them to send me a return shipping label so l can ship them back the defective wig unit and get a refund. According to their refund policy free shipping if returned in 30 days of receipt of their product. The Customer Service Team sent me emails back and forth with me telling what could be wrong with the wig not being sized correctly or stitched properly, they continued to make excuses for not sending me a return shipping label. It’s been a week and l haven’t received any further emails responses from them and the phone number on their previous email responses is not valid. Their last email stated that they can provide me an address to return the wig unit but l would be responsible for shipping. Awful Customer Service and the company is not honoring what their website advertisement states in their return policy. I believe they are avoiding my request for the return shipping label until the 30 days has expired in order to then refuse to issue my refund. This is False Advertising, their failure to deliver a usable product is ultimately a tactic being used to defraud the consumer.

15 de novembro de 2024
Opinião espontânea
logótipo da Wavymyhair

Resposta da Wavymyhair

Hi love,
We are sorry to see that you have left us a bad review on Trustpilot. We are sorry for the unpleasant shopping experience you have, and we will try our best to help you solve it. Regarding the return issue, our return policy is very clear. We support returns within 30 days without any reason. The wig needs to be unwashed, unused, and kept in its original state. If there is a problem with our wig, customer service will definitely help you return it. We take every customer's problem seriously and try our best to provide customers with solutions. There must be some misunderstanding that led to this situation. I am very sorry. Due to limited information, we cannot check your order. Please contact us as soon as possible at service@wavymy.com, we will check your order as soon as possible and help you solve the problem.
Sincerely,
wavymyhair team

Classificada 4 em 5 estrelas

pros and cons

pros
i purchased a 30inch c-part water wave i did like the curl pattern , texture of hair and the c part was pluck nicely. the lace is easy to melt in skin, the communication was easy.

cons the hair does have a lot of shedding way more than usual for curly hair . it has a few tangled but not to bad .

26 de outubro de 2024
Classificada 5 em 5 estrelas

The hair is true to length no shedding…

The hair is true to length no shedding very soft. The customer service is amazing. I really appreciated the communication and their genuine effort to make sure I was happy with the product I ordered. It's my first time to order glueless wig but this is the best hair l've ever worn. So far, the wig are thick and full with no shedding. The wig looks very realistic and ever easy
to apply I definitely going to buy more ❤️

20 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

The wig is beyond beautiful

The wig is beyond beautiful. The craftsmanship, the texture, the fit—everything is perfection. I’ve tried many wigs, but this one from WavyMy Hair is truly in a league of its own. It’s the best wig I’ve ever owned, and I couldn’t be more impressed with the quality!

21 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

10/10

The hair shipped very fast. Customer service is very responsive. The hair was amazing. The only thing is that I wish that the hair had more density but that’s just my personal preference. Besides that I wear the hair every single day. Definitely buying again.

1 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I recently purchased a V-Part wig that…

I recently purchased a V-Part wig that I have completely fell in love with. It's so soft and bouncy. I love the curl pattern. And I didn't have to shape it which was a plus. Will definitely recommend to others. Also customer service is awesome. Answered any questions I had swiftly. Happy customer here!

25 de setembro de 2024
Opinião espontânea
Classificada 2 em 5 estrelas

Wig cap too large

Wig cap too large, no way to make it fit. Very disappointing because the color, length and quality are great. It says average size but way to large, no combs to help stay on .

10 de setembro de 2024
Opinião espontânea
logótipo da Wavymyhair

Resposta da Wavymyhair

Hello e Atkinson,
We are sorry to see that you have left us a bad review on Trustpilot. We are sorry to bring you an unpleasant shopping experience, and we will try our best to help you solve it.
Our hair cap size is 22.5 inches, medium. If you buy a glue-free product. There is an adjustment strap inside the hair cap, you can try to adjust the size of the hair cap through it. In addition, we provide customized cap circumference service. If our hair cap is too large for you, you can tell us your exact size and we can provide customized service. Due to limited information, we cannot see your order information, etc. If you have any questions, please contact us in time. Our email is service@wavymy.com
Sincerely,
Wavymyhair team

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