Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Really disappointed. Shipping policies say dispatch in 1 working day, with arrival 48 hours. It’s been 6 days and it isn’t even showing as dispatched.

Classificada 5 em 5 estrelas

Love, love, love this cleaning company. Great sprayers & sublime cleaning products. Yes I used the word 'sublime'- fresh scents, powerful cleaning & easily recognisable when a cleaning emergency h... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Totally recommended. Ideal aluminium spray cans came in starter kit. Nice colour co-ordination. The refill sachets (just add water) will be sent regularly. Loved the cellulose sponges. Another simil... Ver mais

Classificada 5 em 5 estrelas

Just about perfect! Finding cleaning products that don’t trigger my asthma is a challenge. Usually I have to avoid anything fragranced, but these don’t bother me at all and smell lovely. The spray... Ver mais

Informações sobre a empresa

  1. Fornecedor de produtos de limpeza

Escrito pela empresa

Spruce Refillable Cleaning Products: Non-toxic and planet-friendly


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

355 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,3

Todas as opiniões

(355)

33 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

I love it

I love it. Love how easy it is to use and the smell is very subtle but noticeable. Just my opinion but if using the floor cleaner it seems to take a lot longer to dry. Other than that totally recommend everything 👌 💕

15 de agosto de 2023
Classificada 5 em 5 estrelas

So happy with Spruce cleaning products

So happy with Spruce cleaning products! I do not want to use dangerous, toxic products that contribute to the environmental crisis and these are the perfect solution. They really work, smell delicious and fresh, and look lovely. I also love having a simplified cleaning process now with just a few sprays and a floor cleaner. Would love them to do a loo cleaner, laundry wash, and washing up liquid too!

1 de agosto de 2023
Classificada 1 em 5 estrelas

Took ages to arrive

Took ages to arrive. One of the bottle sprayers doesn't work. Unfortunately not that long lasting a smell, I like to smell scent of cleaning product for a while after and went away nearly straight away.

29 de julho de 2023
logótipo da Spruce

Resposta da Spruce

Hi Lynne, we're very sorry to hear about this. We have emailed you so we can send you a replacement for the faulty spray top and help sort out any other issues. Kind regards.

Classificada 5 em 5 estrelas

Spruce bottles

Really pleased with Spruce, the bottles are exactly what I needed and I love the colours
Couldn’t decide between 4 or 5 star rating, the communication was quick and easy, cardboard type packaging was excellent but delivery was very slow (one item had been on pre-order so that’s ok)
I haven’t worked out how to order a spare bottle without the cleaning product but I’m sure it’s possible

29 de julho de 2023
logótipo da Spruce

Resposta da Spruce

Hi Nicky, so pleased that you like the products! If you are looking to get another cleaning bottle, we can help you with this! Please send us an email at info@wearespruce.co with what you're looking for and we can help :)

Classificada 1 em 5 estrelas

all taxes were not included in the…

all taxes were not included in the price paid, or an invoice with taxes was not included with the dispatched items, therefore the post in Belgium required 25€ to be paid in order to deliver the items. i refuse to pay 25€ when the order itself is not worth that much! the items are on their way back. i hope that my order will be reimbursed.

16 de julho de 2023
Classificada 1 em 5 estrelas

Disappointed …

So I ordered a starter pack and reading all these reviews I am wondering whether or not I am doing something wrong because I opened the box and it does smell beautiful but it only smells beautiful in the bottle once sprayed the fragrance goes straight away and it doesn’t clean as effectively as other products. .. I so want this to work because I love the smell, but like I said it just doesn’t last and just doesn’t clean… I have pre-ordered the glass cleaner because I wanted to try that as well

4 de agosto de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

I haven’t received the 4th out of 4…

I haven’t received the 4th out of 4 products ordered. My email hasn't been responded to.
The other three products are fabulous though. I just need the glass cleaner.

6 de junho de 2023
logótipo da Spruce

Resposta da Spruce

Hi Beaver. I'm delighted to hear that you like our products and I'm truly sorry to hear that we missed your email. On the product page for our Glass & Mirror Cleaner we have stated numerous times across the page that the product is available for pre-order only, this is why it has not arrived at the same time as the rest of your order. We have also sent two emails to you with updates on your pre-order, detailing when the date of shipping for this item will be. We have emailed you privately as we'd love to sort this out and change your mind about this one star review, given that you like our other products and the missing one is due to a pre-order status. Kind regards - Team Spruce

Classificada 1 em 5 estrelas

The products don't clean

I need to stop buying things that are advertised to me on social media. Followed directions but the products are essentially mildly scented water with no cleaning power at all. I'm not convinced it's even hygienic. Bottles are nice though. I wouldn't buy again or recommend

24 de junho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant!

No issues with deliveries. Quick and straight forward communication when needed (I had missed the pre-order notification on one item).

31 de maio de 2023

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