I recently encountered a very tricky FTP connection timeout issue while trying to deploy my web application. The Z.com customer support team was incredibly responsive, patient, and helpful through... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The customer service is outstanding. These folks are professional, prompt & efficient. With a sweet vibe..! Melissa was the agent involved in these interactions! l hope she knows she... Ver mais
If you're in the Philippines and need hosting, look no further! This provider offers top-notch service at an incredibly low price of just P98.00 pesos, including cPanel. The support team is fantastic,... Ver mais
For years, I relied on GoDaddy for managing my domain names. However, a chance encounter with Z.Com on my Facebook wall introduced me to a game-changing alternative. With their enticing offer of Php... Ver mais
Informações sobre a empresa
Sobre Z.COM
Escrito pela empresa
- Philippines - info.web.ph@z.com
Informações de contacto
Filipinas
- info.web.ph@z.com
- web.z.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 66% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Outstanding Support and Great Hosting!
I recently encountered a very tricky FTP connection timeout issue while trying to deploy my web application. The Z.com customer support team was incredibly responsive, patient, and helpful throughout the entire troubleshooting process.
Even when it turned out the issue wasn't on their end (it was my local ISP's router firewall blocking the port!), they were super communicative and appreciative of the feedback so they could help future customers with the same ISP. It's rare to find a hosting company with support agents who actually listen and care this much about resolving your issues.
Highly recommend Z.com for both their reliable hosting services and their top-tier customer support team!
For a new developer
I’ve been using Z.com Hosting for around two months now, and overall my experience has been good, especially considering the affordable price.
There are still a few things that could be improved. The dashboard can be confusing at first because some pages open in new tabs and navigation is not always consistent. It would also be helpful to have clearer notifications on the dashboard instead of relying mostly on email. SMS notifications for important updates would also be nice.
Another issue is the pricing. As someone from the Philippines, I noticed that the price shown at first can be different from the final price during checkout, which becomes more expensive. This can feel a little misleading, so I think Z.com should show the complete price, including additional fees or taxes, from the beginning.
On the positive side, their customer support has been great and helpful whenever I needed assistance.
Overall, Z.com is still a decent and affordable hosting option. You get what you pay for, but improving the UI, notifications, and price transparency would make the service much better.
I’m very satisfied with my experience…
I’m very satisfied with my experience with Z.com! The service was easy to use, and their customer service was really responsive. I reached out with a few questions and they answered right away. I also appreciate that they offer discounts for users registering domains. Overall, a smooth and pleasant experience! ⭐⭐⭐⭐⭐
Great service
third class service stucked with them i…
third class service stucked with them i register more then 100 domains for my customers on any one domain there is report and they suspend my whole account and i contacted they repond after days and after repond i provide me Pakistani CNIC and they say that is not in ENGLISH definetly it will be in our Pakistani language. they take down my 100+ domains customers are gone few are taking legal action against me they have ruined my life. frauds if there is report on any domain suspend it why suspended account and ruin all other work. and even not responding.

Resposta da Z.COM
Sat with me the whole day to fix the…
Sat with me the whole day to fix the problem on our server. Thank you for the patience and the expertise.
it's so positive to approuched and also…
it's so positive to approuched and also legit grabe salamat sa customer service ang bait promise try it to believe it guys
Excellent Customer Service and Prompt Resolutions
I am highly satisfied with my experience with Z.com. Their support team is incredibly quick to act on account and domain inquiries. They successfully processed my cancellation request without any delays or hidden hassles. It is reassuring to work with a web provider that prioritizes smooth, reliable communication and client care. Five stars!
Their customer service named Ban is not…
Their customer service was excellent and responsive to my needs and queries. Keep it up team. You're the best.
Superb service 🌟🌟🌟
I'm happy with the deal I got
I'm happy with the deal I got. Speaking with the sales and service team helped me get exactly what I was looking for. Great value for money!
Budget-Friendly Choice
We rely on this platform to host our website, and we greatly appreciate its affordable, highly reasonable pricing.
Excellent support
Excellent support! Ban quickly assisted me with my request for my new domain and provided prompt feedback throughout the process. It was a great experience—thank you very much!
I wish to share a wonderful experience…
I wish to share a wonderful experience I had with Z.Com.
I am digitally-challenged by all the requirements to update our web hosting subscription. I forgot my account details and password. Tried getting assistance via the chatbot with no help!
Finally reached out to Z.Com via Messenger.
And I encountered an amazing person who handled my problem with ease! I was on the edge already. Encountering even more issues. But the person who helped me via Messenger was UNDERSTANDING of my dilemma and challenges. You feel the warmth in the person reaching out to me to try to fix my issues.
And with that, with a few fixes, we finally got it fixed. Might have been easy for them. But for me, it was a milestone! hahaha.
Believe me, if not for that person's very valuable assistance to me today, they would have lost a client!
I nearly wanted to change to another service provider simply because I cannot comprehend how to go about paying the subscription.
But because of their assistance, he/she did not only get to KEEP the client... they also GOT PAID. 🙂
And I attribute this to the very kind & understanding assistance to a digitally-challenged client like myself.
So, THANK YOU.
So greet website
Support went smoothly with the…
Support went smoothly with the transition from my ticket to purchasing a domain. Thank you for Banjoe for the assistance. :)
Email Setup
First, I thought it was difficult to setup our email but the rep who helped me, Banjoe, was very patient with me and walked me through every step.
The support team was very responsive. Kudos!
Using Z.com since 2023
I have been purchasing domains and web hosting from Z.com since 2023 and I am very happy with the customer service. I highly recommended this web hosting from Japan. They are very fast in helping me whenever I have concerns. 5 stars for this.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
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Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







