Z.COM  Opiniões 

294
TrustScore: 4.5 em 5

4,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I recently encountered a very tricky FTP connection timeout issue while trying to deploy my web application. The Z.com customer support team was incredibly responsive, patient, and helpful through... Ver mais

Classificada 5 em 5 estrelas

The customer service is outstanding. These folks are professional, prompt & efficient. With a sweet vibe..! Melissa was the agent involved in these interactions! l hope she knows she... Ver mais

Classificada 5 em 5 estrelas

If you're in the Philippines and need hosting, look no further! This provider offers top-notch service at an incredibly low price of just P98.00 pesos, including cPanel. The support team is fantastic,... Ver mais

Classificada 5 em 5 estrelas

For years, I relied on GoDaddy for managing my domain names. However, a chance encounter with Z.Com on my Facebook wall introduced me to a game-changing alternative. With their enticing offer of Php... Ver mais

Informações sobre a empresa

  1. Empresa de hospedagem na Web
  2. Serviço de email

Sobre Z.COM

Escrito pela empresa

  • Philippines - info.web.ph@z.com

Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

294 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 66% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(294)

72 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Outstanding Support and Great Hosting!

I recently encountered a very tricky FTP connection timeout issue while trying to deploy my web application. The Z.com customer support team was incredibly responsive, patient, and helpful throughout the entire troubleshooting process.

Even when it turned out the issue wasn't on their end (it was my local ISP's router firewall blocking the port!), they were super communicative and appreciative of the feedback so they could help future customers with the same ISP. It's rare to find a hosting company with support agents who actually listen and care this much about resolving your issues.

Highly recommend Z.com for both their reliable hosting services and their top-tier customer support team!

28 de agosto de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

For a new developer

I’ve been using Z.com Hosting for around two months now, and overall my experience has been good, especially considering the affordable price.

There are still a few things that could be improved. The dashboard can be confusing at first because some pages open in new tabs and navigation is not always consistent. It would also be helpful to have clearer notifications on the dashboard instead of relying mostly on email. SMS notifications for important updates would also be nice.

Another issue is the pricing. As someone from the Philippines, I noticed that the price shown at first can be different from the final price during checkout, which becomes more expensive. This can feel a little misleading, so I think Z.com should show the complete price, including additional fees or taxes, from the beginning.

On the positive side, their customer support has been great and helpful whenever I needed assistance.

Overall, Z.com is still a decent and affordable hosting option. You get what you pay for, but improving the UI, notifications, and price transparency would make the service much better.

17 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I’m very satisfied with my experience…

I’m very satisfied with my experience with Z.com! The service was easy to use, and their customer service was really responsive. I reached out with a few questions and they answered right away. I also appreciate that they offer discounts for users registering domains. Overall, a smooth and pleasant experience! ⭐⭐⭐⭐⭐

13 de agosto de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

third class service stucked with them i…

third class service stucked with them i register more then 100 domains for my customers on any one domain there is report and they suspend my whole account and i contacted they repond after days and after repond i provide me Pakistani CNIC and they say that is not in ENGLISH definetly it will be in our Pakistani language. they take down my 100+ domains customers are gone few are taking legal action against me they have ruined my life. frauds if there is report on any domain suspend it why suspended account and ruin all other work. and even not responding.

11 de agosto de 2026
Opinião espontânea
logótipo da Z.COM

Resposta da Z.COM

To clarify the facts: this domain was suspended due to a confirmed phishing report,
which is a serious violation requiring immediate account-level review under industry compliance standards.
This is not a service failure on our part — it is a protective measure for the safety of internet users.

We completed the requested domain transfers and lifted the restriction on August 11.
Since then, we have attempted to contact you multiple times through email and other channels, without response.
This review does not reflect the actual timeline or resolution of the case.
We stand by our compliance process and remain ready to assist — please respond to our latest message directly.

Classificada 5 em 5 estrelas

Excellent Customer Service and Prompt Resolutions

I am highly satisfied with my experience with Z.com. Their support team is incredibly quick to act on account and domain inquiries. They successfully processed my cancellation request without any delays or hidden hassles. It is reassuring to work with a web provider that prioritizes smooth, reliable communication and client care. Five stars!

4 de agosto de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Excellent support

Excellent support! Ban quickly assisted me with my request for my new domain and provided prompt feedback throughout the process. It was a great experience—thank you very much!

15 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I wish to share a wonderful experience…

I wish to share a wonderful experience I had with Z.Com.

I am digitally-challenged by all the requirements to update our web hosting subscription. I forgot my account details and password. Tried getting assistance via the chatbot with no help!

Finally reached out to Z.Com via Messenger.

And I encountered an amazing person who handled my problem with ease! I was on the edge already. Encountering even more issues. But the person who helped me via Messenger was UNDERSTANDING of my dilemma and challenges. You feel the warmth in the person reaching out to me to try to fix my issues.

And with that, with a few fixes, we finally got it fixed. Might have been easy for them. But for me, it was a milestone! hahaha.

Believe me, if not for that person's very valuable assistance to me today, they would have lost a client!

I nearly wanted to change to another service provider simply because I cannot comprehend how to go about paying the subscription.

But because of their assistance, he/she did not only get to KEEP the client... they also GOT PAID. 🙂

And I attribute this to the very kind & understanding assistance to a digitally-challenged client like myself.

So, THANK YOU.

30 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Email Setup

First, I thought it was difficult to setup our email but the rep who helped me, Banjoe, was very patient with me and walked me through every step.

The support team was very responsive. Kudos!

29 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Using Z.com since 2023

I have been purchasing domains and web hosting from Z.com since 2023 and I am very happy with the customer service. I highly recommended this web hosting from Japan. They are very fast in helping me whenever I have concerns. 5 stars for this.

4 de junho de 2026
Opinião espontânea

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