Z.COM  Opiniões 

294
TrustScore: 4.5 em 5

4,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I recently encountered a very tricky FTP connection timeout issue while trying to deploy my web application. The Z.com customer support team was incredibly responsive, patient, and helpful through... Ver mais

Classificada 5 em 5 estrelas

The customer service is outstanding. These folks are professional, prompt & efficient. With a sweet vibe..! Melissa was the agent involved in these interactions! l hope she knows she... Ver mais

Classificada 5 em 5 estrelas

If you're in the Philippines and need hosting, look no further! This provider offers top-notch service at an incredibly low price of just P98.00 pesos, including cPanel. The support team is fantastic,... Ver mais

Classificada 5 em 5 estrelas

For years, I relied on GoDaddy for managing my domain names. However, a chance encounter with Z.Com on my Facebook wall introduced me to a game-changing alternative. With their enticing offer of Php... Ver mais

Informações sobre a empresa

  1. Empresa de hospedagem na Web
  2. Serviço de email

Sobre Z.COM

Escrito pela empresa

  • Philippines - info.web.ph@z.com

Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

294 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 66% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(294)

72 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Veronica is awesome!

Thank you Veronica! Patiently and diligently heard and resolved my concern. Guided me thoroughly step-by-step for my free domain transfer and was successful for it.

26 de julho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Thanks Markus

Thanks Markus, best support ever!.. so patient and very keen to assist on troubleshooting our website issues and concerns.

22 de julho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Customer support is active in helping…

Customer support is active in helping with any issues and queries you throw at them. They are willing to extend their support until it is resolved. As with services, I've been with this hosting / domain provider for several years now. ALL of my web projects are hosted with them. Highly recommended

18 de julho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Customer Service

I love how customer service agent Ms. Veronica helped me in all my queries. She's very detailed oriented and willing to help you in any way. Thank you Ms. veronica.

13 de julho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Very helpful support team... most of them.

I had some issues on my website in transferring it to the new dashboard of Z.Com. At first, I was escalating these issues to a Support Agent, however, the instructions that the agent is giving is unclear and some of the questions are unanswered. Leading for issues being unsolved by almost 2-3 days.

But I have connected to a new support agent and she helped me solved my issues in just a couple of minutes. Very responsive, her details about the issue are complete and clear. Discussing also what should I do next. Very well done for this agent! Huge thanks to Veronica for helping us solved all of our issues. I'm giving Z.Com 5 stars because of her efforts!

Most of the support team is very helpful. I just hope all of them will be just like the support agents that help solved all of my issues. Or even if they cannot solve it right away, can give out clear instructions and details.

8 de julho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Thank you!

Thank you to Emely for being so patient in walking me through the process of accessing my website and addressing all my issues and concerns.

I also would like to thank Huisin G who assisted me numerous times previously.

1 de julho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Interesting People

Interesting people , helps me save a lot of time with prospecting, simple and efficient "Markus + Veronica" Keep up the good work guys ***RATING-10-STAR*** ...

28 de junho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Happy with the Assistance Received!

There's a transition with Z.COM that we need to migrate webhosting from 'old' z.com to 'new' z.com - I'm no techy but can understand clear guidance & instruction (step-by-step) - Z.COM Chat CSR delivered did just that! Shout out to Markus and Veronica for their much-much patience as they assisted me through the whole process of migrating from the old webhosting to the new webhosting! Help extended on how to do the fixing of the "NAMESERVER" too!

Thanks for excellent service! Customer service at its best! Keep this going!

28 de junho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

give him a raise, markus!

markus was a very fantastic employee. he assisted me and listen to my concern very well. he's exceptional. he understand my concern and make sure my problem will resolve effectively. eventhough i was frustrated and going around the circles. i have no words! just hats off to him. give him something to motivate him more! thanks!

27 de junho de 2022
Opinião espontânea
Classificada 4 em 5 estrelas

marcus was very helpful and fantastic!

marcus was very helpful and fantastic, he answered all my questions in a timely manner. 4 star for now because technically my issue is NOT yet resolve as i need to get back to you guys about my transfer of domain, anyway, you're doing great marcus!

23 de junho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

I bought a domain gumeedent.com and a hosting. At first I am getting critical errors but with the help of their agent Markus, it was fixed right away. Thank you guys..Please be aware I will be back if problems persists. lol

23 de junho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Kudos to the Z team

Services and price are excellent, customer service is responsive and knows what they do. Would recommend to host a domain here with their new platform. Easy to use

20 de junho de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

z.com domain purchase torture

I saw domcomp.com while searching for a z.com domain company. I meant to give it a chance. The first domain purchase price is due to the campaign. but I bought two domains, we paid with 3d security verification on my card. mastercard using my own personal card. However, the account purchase gave a fraud warning and the domains were canceled automatically. I wrote to the support team. After 24 hours, send me your ID, I have forwarded it. It's been 2 days. they barely verified the account. But the problem was not over, I asked if I would have to buy again, and it was said that if your ip address or card changes, yes, it will give a fake warning again. I don't understand, I use virtual cards and banks change their virtual card numbers every few months. IP addresses are not fixed anyway, a new IP is given every time the connection is cut. I have worked abroad with cloudflare.com, godaddy.com, purkbun.com and I have never had such a problem in any company. He said that you can buy a z.com domain, but domain hosting cannot be worked with a company that I need to verify account for every purchase. I canceled my purchases and bought my domains from cloudflare.com. It's not worth the torture for a $3 one-time discount. In addition, the panels and infrastructures are very mediocre, there are whmcs panels. it's cheap but problematic and I definitely wouldn't recommend it. I hope they read this and fix their problems.

1 de junho de 2022
Opinião espontânea
logótipo da Z.COM

Resposta da Z.COM

Hi Umut K.Umut,

Thank you for your feedback. The reason why the invoice was tagged as "fraud" is due to part of our security protocol.

We understand that our agent did untagged the "fraud" status over the LiveChat, however you did not want to proceed with the purchase. We are very sorry to hear that and will take your comments and feedback into consideration and see how we can improve on this.

Classificada 5 em 5 estrelas

They are such an amazing company for…

They are such an amazing company for hosting and domain things. but wanted to give them 4.9 stars but there is no option like that I want to keep 0.1 stars just because they have no one to talk to on weekends. Otherwise, they are the best even company I met.

23 de maio de 2022
Opinião espontânea

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