I recently encountered a very tricky FTP connection timeout issue while trying to deploy my web application. The Z.com customer support team was incredibly responsive, patient, and helpful through... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The customer service is outstanding. These folks are professional, prompt & efficient. With a sweet vibe..! Melissa was the agent involved in these interactions! l hope she knows she... Ver mais
If you're in the Philippines and need hosting, look no further! This provider offers top-notch service at an incredibly low price of just P98.00 pesos, including cPanel. The support team is fantastic,... Ver mais
For years, I relied on GoDaddy for managing my domain names. However, a chance encounter with Z.Com on my Facebook wall introduced me to a game-changing alternative. With their enticing offer of Php... Ver mais
Informações sobre a empresa
Sobre Z.COM
Escrito pela empresa
- Philippines - info.web.ph@z.com
Informações de contacto
Filipinas
- info.web.ph@z.com
- web.z.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 66% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Dependable service provider
Z.com has been very reliable. Customer service is also great. They have been so patient with me and take time to answer my questions in detail, even providing step-by-step guides on what to do. A huge help for non-tech people like me!
Superbb Suppert and Hasslefree domain…
Superbb Suppert and Hasslefree domain registration...
I registered some domains here, it was quick. Like done payment and received email of domain registration.
Mistakenly paid for a domain two times and support was too helpful to adjust the payment of that domain against a new domain...
Exceptional Support with a Human Touch
Ms. Melissa went above and beyond to resolve my website issue with genuine care and professionalism. Her swift responses, clarity, and kind approach made the entire experience reassuring. It's rare to feel truly supported-and Melissa made sure I did.
UI for user navigation and its tools
Efficient and Helpful Customer Support from Z.com
It was a great experience using the ticketing system. The support team was helpful and clearly knew what they were doing. I had forgotten to activate the free web hosting that comes with the domain purchase, but the support team responded quickly and helped me resolve the issue with ease. I really appreciate it. I’d also like to thank the support agent who assisted me, Melissa B. Thank you so much, Z.com!
finally Z.com has been upgraded/Improved
I will delete the previous review because I see Z.com has improved.
what I see:
1. when buying a domain using PayPal it immediately directs you to PayPal Checkout, and no longer needs to go to the client-area > invoice page to pay for the domain.
2. the domain is immediately active (under 1 minute) when the payment is successful, this is one of the biggest improvements I feel, there is no more delay/pending when the payment is complete.
Good job Z.com
Excellent customer support
As a start up, the domain is so affordable. I had trouble after few days of purchased. Just discovered that I have failed to verify my domain for authentication purposes. I message their facebook page and their customer support name Ban was very helpful. I think this will be my go-to domain shop for my other services.
quick solution for my request
quick solution for my request, melissa the customer service agent was very effecient and helpful.
They have good customer service
They have good customer service. Banjoe T. quickly replied to my query and his response fixed the issue. Also, their domain and website package are affordable
My questions were answered
It's a creative way to tell.
It's a creative way to tell.
I'm happy that zcom has their way of helping customers.
Affordable domains and web hosting
Affordable domains and web hosting. Aside from this, tech support is super helpful. I'd like to commend Banjoe T. for fast and reliable assistance. Thank you again.
A Data-Hungry, Delayed, and Distrustful Nightmare
I rarely write reviews, but this one is necessary.
I signed up on Z.com expecting a smooth domain registration. Instead, I walked into a privacy nightmare.
After placing my order, they immediately flagged it as “fraud” — no explanation, no logic. Then came the worst part: they demanded I upload government-issued ID just to buy a .com domain.
Let me be clear: I own a million-dollar domain portfolio, and I’ve worked with registrars like GoDaddy, Namecheap, and Cloudflare for years. None of them have ever required ID for a basic domain purchase — unless there was an actual dispute or transfer issue.
Z.com? They run shady “manual reviews,” ask for highly sensitive documents, and offer zero transparency about where your data is going. Their support? Slow. Robotic. Unhelpful.
This isn’t a security measure. This is a data collection trap dressed up as fraud prevention.
⚠️ If you care about:
Your personal data
Fast, secure domain buying
Professional support
—stay far away from Z.com.
I’ve already filed reports with consumer protection authorities in India, the UK, the US, Germany, and the Netherlands. I’ve also shared this experience with my 2.3M-strong tech community so others don’t fall into the same trap.
Z.com: You’ve lost my business—and now, you’ve earned a reputation you won’t easily shake.

Resposta da Z.COM
Great Customer Service
Great Customer Service! Specially the guy who assist me, Ban! Thanks man!
Awesome support!
Awesome support!
Team is very accomodating with timely response.
Z.com Chat support is very awesome!
The chat support of this company is really impressive. I got problem with the database and the chat support agent name "Ban" really help me a lot in my problem. Now my website is running without errors now!
Domain name
I just sign up for an domain name and the support was consistent.
I bought a premium domain from this…
I bought a premium domain from this site but until now my domain status is on "pending registration" I have talk to their tech supports and they said I can't have it because it's a premium domain but I already paid for it I even have the invoice, It's on their list of available domains not even marked as premium. Seems like a SCAM!

Resposta da Z.COM
The worst experience I've ever had
I need to renew my domain, but I can't even log in to my account; the login page always shows up as empty, and the sign-in link gets redirected each time to a two-mile-long URL, I tried it on mobile, laptop, and different browsers; nothing seems to work. The worst experience I've ever had
Good thing in a Z.com is very is that they responsive when you have a problem and very accomodating.
Good thing in a Z.com is very responsive when I have problems in my domains or anything related to my website. They will really guide you and so much willing to help with everything that they can.
Even if you are an amateur or pro they are willing to help. What also good thing in Z.com is that intergration from Worpress blogsite to your domain. It is very easy to use and you can use their Site Builder if you want to create a website in a breeze.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
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Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







