Impressed with Webbox and the Naturals dry food.Good price with fast delivery but most importantly ALL my 6 dogs seem to really like it with no upset tums or skin issues.Would be nice to see it in a... Ver mais
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Leia as opiniões dos outros
My dog will only take his heart medication in one particular treat - The Webbox chicken sticks. I can't often find these locally so, decided to look online. It was so easy to place order and they ar... Ver mais
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Website good, delivery good, products very good. My cat likes the stick treats (my family calls them stinky sticks) and the Yummy Yums but is absolutely mad for the Lick-e-lix. I only wish I could ge... Ver mais
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Great products and good prices but sadly let down on delivery by DPD who claimed they’d ‘missed’ me when they didn’t even knock at my door - I stayed in all day waiting for them. I would suggest chang... Ver mais
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Informações sobre a empresa
Escrito pela empresa
You know that face they make when something is really, really good? That's what we make everything for. Webbox has been making irresistible treats, complete meals and toys that pets love for over 33 years. Great quality, real value, and a whole lot of happy pets along the way. Real bonds. Real routines. Real pets. That's what we're here for.
Informações de contacto
Pets Choice Ltd, Brentwood House, Whitebirk Industrial Estate, Lower Philips Rd, , BB1 5UD, Blackburn, Reino Unido
- info@petschoice.co.uk
- webbox.co.uk
4,6
Excelente
475 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 76% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Reliable and affordable
Got exactly what I needed at a good price and delivered within a couple of days after ordering
4 de agosto de 2026
Resposta da Webbox Pet Food
Hello Mary,
Thank you so much for taking the time to share your feedback.
We are so pleased to hear you were happy with your order and the service received.
Thank you very much for choosing to shop with us!
Best wishes,
Webbox
Resposta da Webbox Pet Food
Hello Christie,
Thank you very much for sharing your feedback.
We are so pleased to hear your daughter was happy with her order and the service received.
Thank you for choosing to shop with us. 🐶
Best wishes,
Webbox
A Poor Experience
I ordered cat sticks at full price and received 9 packs with a use by date of a month. I was given a partial refund (the alternative was that I could return them and get ones with a Nov date). The onus is always on the customer to do most of the work in these situation which is not good customer service. There was a platitude of a sorry but no real acceptance that this is not an acceptable practice an no reflection of these extra work the customer is doing to get things resolved.
When I buy cat sticks elsewhere I get ones with 6 months plus expiry, often a year plus buying from here was no cheaper. Not a good experience and one I will not repeat.
10 de agosto de 2026
Resposta da Webbox Pet Food
Hi Alexandra,
Thank you for sharing your feedback.
We are always concerned to receive poor feedback, so the Consumer Care Manager for Pets Choice has reviewed the correspondence between you and our consumer care team to see if there is anything we need to consider to improve our service.
As the agent you dealt with advised, we were so sorry to hear of the picking error. We remedied the issue as soon as we had photographic evidence to aid with our investigation.
Please be assured that we take all consumer feedback extremely seriously, however, in this instance our consumer care team did everything they could to resolve the issue fully, and in a timely manner.
We are sorry for the inconvenience and disappointment caused.
Best wishes.
Webbox
Resposta da Webbox Pet Food
Hello,
Thank you very much for taking the time to share your feedback.
We are delighted to hear you were pleased with your order and the service received.
Thank you for choosing to shop with us and being a valued customer.
Best wishes,
Webbox
It was easy to order and very quick …
It was easy to order and very quick delivery and my cat loves the items
9 de agosto de 2026
Resposta da Webbox Pet Food
Hello Susan,
Thank you very much for taking the time to share your feedback.
We are so pleased to hear you found your order easy to place and that you were happy with the service received.
Thank you very much for choosing to shop with us! 😻
Best wishes,
Webbox
All was fine except the packets were…
All was fine except the packets were not in a box so it has made them more difficult to store.
9 de agosto de 2026
Resposta da Webbox Pet Food
Hello Mr Rigg,
Thank you very much for sharing your feedback.
Please be assured that we will share your comment with our team.
Thank you for choosing to shop with us.
Best wishes,
Webbox
Easy to order and pay.
Easy to order and pay.
Parcel packing needs work though, huge box for a relatively medium order and nothing to protect it, so some tins dented
3 de agosto de 2026
Resposta da Webbox Pet Food
Hello,
Thank you very much for taking the time to share your feedback.
We're delighted to hear you were pleased with the order process. Please be assured that we will share your comments about the order packaging with our team.
Thank you for choosing to shop with us.
Best wishes,
Webbox
Good qualty with speedy delivery
Good qualty with speedy delivery. Will be ordering more for our Daschund (Eva) who loves it.
7 de agosto de 2026
Resposta da Webbox Pet Food
Hello Melvyn and Eva,
Thank you so much for taking the time to share your feedback.
We are so pleased to hear your were both happy with your order and the service received.
Thank you for choosing to shop with us. 🐶
Best wishes,
Webbox
Resposta da Webbox Pet Food
Hello Steven,
Thank you very much for sharing your feedback.
We're delighted to hear you were pleased with your order and the service received.
Thank you for choosing to shop with us.
Best wishes,
Webbox
lik-e-lix yogurts
Our cat loves the lik-e-lix yogurts, makes giving her the daily medicine so much easier. Quick delivery too
16 de julho de 2026
Resposta da Webbox Pet Food
Hello Mike,
Thank you very much for sharing your feedback.
We're delighted to hear you were pleased with your order and the service received.
As pet owners ourselves, we know how challenging it can be to administer meds, so we are delighted to help.
Thank you for choosing to shop with us.
Best wishes,
Webbox
This is an amazing product
This is an amazing product. It really does grow over 2 days though this freaky hot weather we are having did help. I plotted the growth over 4 days plus had a very satisfied customer!
14 de agosto de 2026
Opinião espontânea
Resposta da Webbox Pet Food
Hello Shirley,
Thank you for sharing your feedback. We are delighted to hear you were happy with your order.
Thank you for choosing to shop with us.
Best wishes,
Webbox
we have a wonderful rescued persian…
we have a wonderful rescued persian that absolutely loves your products . easy ordering
swift delivery
5 de agosto de 2026
Resposta da Webbox Pet Food
Hello Mrs Dalby,
Thank you so much for taking the time to share your feedback.
We're sure your rescue Persian is beautiful! What an amazing thing to do.
We're delighted to know you were happy with your order and the service received. We're so pleased to have a fan of our products.
Best wishes,
Webbox
Grear choice of Weebox products
Grear choice of Weebox products. My 3 cats absolutely love them. Used to buy them in tow , but so much easier to do on line. Will definitely buy again.
5 de agosto de 2026
Resposta da Webbox Pet Food
Hello Katrina,
Thank you so much for taking the time to share your feedback.
We're delighted to know you were happy with your order and the service received. We're so pleased to have your cats as fans of our products and that you found us online.
Thank you for being a valued customer 😻
Best wishes,
Webbox
Quick delivery
Quick delivery, can’t find these catnip lollipops anywhere now in supermarkets so buying them direct from webbox will be my new go to place for future purchases, our cat is more than happy too.
6 de agosto de 2026
Resposta da Webbox Pet Food
Hello Mrs Powell,
Thank you so much for taking the time to share your feedback.
We're delighted to know you were happy with your order and the service received. We're so pleased to have your cat as a fan of our products and that you found us online.
Thank you for being a valued customer 😻
Best wishes,
Webbox
Resposta da Webbox Pet Food
Hello Sairey,
Thank you so much for taking the time to share your feedback.
We're delighted to know you were happy with your order and the service received.
Thank you for being a valued customer!
Best wishes,
Webbox
Quick delivery.Some transactions .Would…
Quick delivery.Great product .Would recommend.Will be using again
4 de agosto de 2026
Resposta da Webbox Pet Food
Hello Elaine,
Thank you so much for sharing your feedback.
We are delighted to hear you were happy with your order and the service received.
Thank you for choosing to shop with us.
Best wishes,
Webbox
Ordered 6 “multi” boxes arrived well…
Ordered 6 “multi” boxes arrived well packaged and fast but on opening I had 17 chicken and 31 duck! Emailed but was told they only guarantee 2 different flavours per box, which is ok just didn’t think I’d get the same two flavours in all 6 boxes! Will be ordering individually in future or getting it from Lidls : (
5 de agosto de 2026
Resposta da Webbox Pet Food
Hello Andy,
Thank you for sharing your feedback. We're sorry to hear that you were disappointed with the selection received.
We do guarantee a minimum of two flavours but endeavour to make sure there is a greater selection in each pack. Please be assured we will share your feedback with our team.
Best wishes,
Webbox
Delivered on time
Delivered on time. Great prices and service.
1 very pleased Tabby Cat
4 de agosto de 2026
Resposta da Webbox Pet Food
Hello Bob,
Thank you so much for sharing your feedback.
We are delighted to hear you and your tabby cat were happy with your order and the service received.
Thank you for choosing to shop with us.😻
Best wishes,
Webbox
Good value for money was delivered on…
Good value for money was delivered on time. Dogs love the food
31 de julho de 2026
Resposta da Webbox Pet Food
Hello Sue,
Thank you so much for sharing your feedback.
We are delighted to hear you and your dogs were happy with your order and the service received.🐶
Thank you for choosing to shop with us.
Best wishes,
Webbox
My cats love these lollipops not a…
My cats love these lollipops not a problem ordering these and a very quick delivery
31 de julho de 2026
Resposta da Webbox Pet Food
Hi Roby,
Thank you so much for sharing your feedback.
We are delighted to hear you and your cats were happy with your order and the service received. We're so pleased your cats are fans of the lollipops!
Thank you for choosing to shop with us.
Best wishes,
Webbox
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