Should do much more do support investors with startup that ghost their investors after raising the funds. We make investments at our own risk, but we also expect to be informed about the progress made... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
There is no protection from unscrupulous businesses. One company took our money and then refused to respond to numerous investor requests for information. The situation has gone on for years. Richa... Ver mais
A empresa respondeu
I donated to a campaign on Wefunder ONE TIME, several years ago. Since then I've been relentlessly barraged with a million emails from anybody and everybody looking for money. I removed my information... Ver mais
A empresa respondeu
There has been two separate incidence of moneys not able to be pulled form the bank account from the Wefunder platform. Yes, both times I've been helped diligently to fix the issue but took a long ti... Ver mais
A empresa respondeu
Informações sobre a empresa
- Serviço de investimentos
- Serviços de finanças alternativos
- Instituição financeira
- Empresa de investimentos
- Serviços financeiros não bancários
Sobre Wefunder, Inc.
Escrito pela empresa
Wefunder is the largest stock market for retail investors to invest in 'private' startups.
We created this industry in 2012. Then we lobbied 9 years for regulatory reform. We petitioned Congress & shaped law. Invited to watch Obama sign the JOBS Act.
We’re a Public Benefit Corporation with a goal to fund 20,000 more founders by 2029. In all 50 states. From all backgrounds. From coffee shops to supersonic planes. Backed by the people who believe in them.
We help anyone invest in what they believe in – to vote with their dollars on what our society should fund. Together, we help more scrappy, hungry risk-takers take their shot to move our world in a better direction.
Our vision is to be the pre-NASDAQ stock market. We want to make it normal for every high-growth startup to raise from their customers and fans in a "Community Round." Startups will be able to raise up to $150M in a primary offering from the public... but legally, they remain private companies. Secondary trades happen once every 9-18 months in a "long term stock market" that lines up with traditional VC raises. Companies get the upside of fans investing and liquidity, but without public company restrictions or quarterly earnings pressure.
Informações de contacto
1885 Mission Street, 94103, San Francisco, Estados Unidos da América
- 628-266-4770
- support@wefunder.com
- wefunder.com
1,8
Mau
375 opiniões
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Slow to verify my identity
Slow to verify my identity. Also, confusing auto reply messages about the status of my investment.
Your customer service team was responsive and helpful. Unclear if they are people or bots, but at least that system is working.
This is an issue, because it casts doubts over whether or not my investment will go through or be cancelled. I would be very disappointed if the investment was cancelled because of bugs in your platform.
And yes, I am a first-time user. Wefunder is not making a great first impression.
24 de março de 2023
Resposta da Wefunder, Inc.
Hi Mike,
Thanks for reviewing us. I have passed your feedback along to our product team. Also, we are humans. :) If you need anything else, please reach out to me at merc@wefunder.com.
Merc
Head of Investor Success
Wefunder, inc.
Resposta da Wefunder, Inc.
Hi Joe,
Thanks for reviewing us. Glad you had a great experience!
Merc
Head of Investor Success
Wefunder, inc.
Prompt response to my email question…
Prompt response to my email question (couple hours), response was clear and useful.
23 de março de 2023
Resposta da Wefunder, Inc.
Hi there,
Thanks for reviewing us. Glad you had a great experience!
Merc
Head of Investor Success
Wefunder, inc.
Unsatisfying answer to question
I was given a very short non informative answer regarding a question of whether a private company or wefunder was to provide me tax documents and I got no response as to a private company having to issue tax documents while private and whether this occurs depending on the way or method they use to raise funds, I am still waiting on some sort of informed answer to that question.
23 de março de 2023
Resposta da Wefunder, Inc.
Hi Cathal,
Thanks for reaching out and reviewing us. I'm sorry you felt your experience was one-star worthy, as that is not what we hope for. As Sofia stated, the company you inquired about is responsible for their taxes and getting those tax documents to their investors. Please contact that company directly if you have questions - we apologize that we can't be more helpful here.
Merc
Head of Investor Success
Wefunder, Inc.
Fast response
23 de março de 2023
Resposta da Wefunder, Inc.
Hi Allan!
Thanks for reviewing us. We are glad that you have had a great experience with us.
Merc
Head of Investor Success
Wefunder, Inc.
Very supportive and reactive
17 de março de 2023
Resposta da Wefunder, Inc.
Hi there!
Thanks for reviewing us. We are glad that you have had a great experience with us.
Merc
Head of Investor Success
Wefunder, Inc.
Certainly there is a way to track…
Certainly there is a way to track investments gains and losses. We can't seem to get an answer on where to go to follow that.
21 de março de 2023
Resposta da Wefunder, Inc.
Hi Elizabeth,
Thanks for reaching out. As there is no liquid secondary market for private securities in the vein of the NYSE, it is difficult for us to provide a dynamically updated value for your investment. The best way to approximate the value of your investment is to compare the valuation of the company in the round that you invested with their later valuations. If and when the company was to IPO, you would then be able to track the value of your shares in the way that you would traditionally expect but know that this may not be for some time or at all.
We are currently in the testing stages of making our portfolio for investors more dynamic to display more real-time and accurate information on how their investments are doing. We hope to begin rolling these new features out soon in phases. We thank you for your patience as we work to make this a reality for you and other investors.
Merc
Head of Investor Success
Wefunder, Inc.
I changed my mind about my investment…
I changed my mind about my investment and it's unclear how to get my money back.
22 de março de 2023
Resposta da Wefunder, Inc.
Hi Diane,
Thanks for reaching out. Sofia contacted you and let you know that she canceled your investment for you the same day you wrote in. The money was never transferred to us, so there is no money to refund. We hope you'll consider a two-star rating for our service.
Merc
Head of Investor Success
Wefunder, Inc.
Quick response from Wefunder support team
I had an issue with an investment not going through and contacted Wefunder support via email. It was quickly resolved and the support team member emailed me when the issue was fixed.
22 de março de 2023
Resposta da Wefunder, Inc.
Hi Gary!
Thanks for reviewing us. We are glad that you have had a great experience with us and that we could get you taken care of quickly.
Merc
Head of Investor Success
Wefunder, Inc.
Prompt response
22 de março de 2023
Resposta da Wefunder, Inc.
Hi Sandra!
Glad we were able to help you out quickly! Let us know if anything else is needed in the future - we are happy to help.
Merc
Head of Investor Success
Wefunder, Inc.
Pretty easy to invest
Pretty easy to invest. Good updates on what to invest in. However need to raise the investment ceiling for non residents. Also if possible have a panel of tax attorneys who as a non resident we can approach to let us know how we can keep aligned to investment.
19 de março de 2023
Resposta da Wefunder, Inc.
Hi there!
Thanks for reviewing us. We are glad that you have had a great experience with us. Thanks for your feedback which we have passed along.
Merc
Head of Investor Success
Wefunder, Inc.
I invested Bags up
I invested initially in Bags up. You emailed me to see if I still wanted the investment and when I said no, you made it easy for me to cancel before it became permanent. Thank you.
21 de março de 2023
Resposta da Wefunder, Inc.
Hi Carole,
Thanks for reviewing us. We are glad that you have had a great experience. We hope that you will be able to find other great companies that you are passionate about to invest in.
Merc
Head of Investor Success
Wefunder, Inc.
I had a number of technical problems
I had a number of technical problems. It took two days for my transaction to go through. Took multiple attempts.
15 de março de 2023
Resposta da Wefunder, Inc.
Hi Jane,
Thanks for reaching out. We are sorry you had trouble with this. I can see you wrote in on March 15 and Sofia was able to answer you in the same day, but she never received a response back from you. The email that you wrote in at didn't have a Wefunder account connected to it, so we weren't able to locate your account to help. If you still need help, please email me at merc@wefunder.com.
Merc
Head of Investor Success
Wefunder, Inc.
Excellent Sign-Up Process!
The sign-up process was very well done, and it was good to see additional information provided about the protection of key personal data required by the IRS. I can't give 4 or 5 Stars until I see how the entire TUSK Web Browser initiative actually works out, and if there's any return on my investment.
11 de março de 2023
Resposta da Wefunder, Inc.
Hi Mark,
Thanks for reviewing us. We are glad you have had a good experience. We want to remind you that your rating of Wefunder shouldn't be based on other companies, but simply on how we do business.
Investing in startups is very risky. We encourage investors to only invest what they can afford to lose; do not invest so much that it would impact your lifestyle or retirement plans. Every investment listed on Wefunder is much riskier than a public company listed on the stock market and it is entirely possible that you will lose every dollar you invest on Wefunder.
The advantage of investing in the private market is that it can potentially provide access to higher returns than those available from the public markets. Private investments can sometimes offer returns of 10-20%, and in some cases, even higher. Returns depend on the quality of the company, the sector it's in, the amount of capital invested, the risk taken, and the timing of the investment. Private investments can also be more illiquid, so it's important to understand the risks associated with each individual investment before committing funds.
Merc
Head of Investor Success
Wefunder, Inc.
Your website is absolutely confounding…
Your website is absolutely confounding and unintuitive. There is nothing that says Tax Document Center when you click on that link. I finally found it by clicking on every unlabled icon on your page. Yesterday, when I couldn't find it, I emailed support, as suggested. As of today, the only response I received was this. Their reply was in my junk mail.... not sure how that happened but the website doesn't say tax document anywhere until you click on an unlabled blue dot.
20 de março de 2023
Resposta da Wefunder, Inc.
Hi Mark,
Thanks for reviewing us. I'm sorry that you feel that our service has been one-star worthy. You emailed us on March 20, 2023, at 11:18 am, and I responded with your tax document on March 20, 2023, at 11:22 am. In addition, when you are logged into your account, you are correct that the label doesn't say Tax Document Center - it says Tax Documents. We're sorry for that confusion. If you need more help, please email me at merc@wefunder.com. We hope you will reconsider our rating in the future.
Merc
Head of Investor Success
Wefunder, Inc.
Excellent company to work with &…
Excellent company to work with & brilliant details & outlay of information
21 de março de 2023
Resposta da Wefunder, Inc.
Hi Eugene,
Thanks for reviewing us! I'm glad you have had a great experience so far.
Merc
Head of Investor Success
Wefunder, Inc.
Primo Service!
They were responsive, in a timely manner, with follow through and attention to detail.
16 de março de 2023
Resposta da Wefunder, Inc.
Hi there!
Thanks for reviewing us! We are glad you have had a great experience so far!
Merc
Head of Investor Success
Wefunder, Inc.
I recently sent email to you regarding…
I recently sent email to you regarding problem with my Atakama investment and have not heard back
9 de março de 2023
Resposta da Wefunder, Inc.
Hi Dominic,
Thanks for reaching out. You wrote in on March 16, 2023 at 7:57PM and were answered by Sofia on March 16, 2023 at 7:58PM. If you need further help, please respond to her email so that she can help you.
Merc
Head of Investor Success
Wefunder, Inc.
Resposta da Wefunder, Inc.
Hi Baguete,
Thanks for reviewing us. Wefunder used Boston Private Bank - later acquired by Silicon Valley Bank - as one of our escrow providers to hold investor funds.
On March 10, 2023, Silicon Valley Bank was taken into receivership by the FDIC.
There was never any risk of losing investor funds. All funds held by Silicon Valley Bank were 100% FDIC-insured. Individual investors on Wefunder did not meaningfully exceed the $250,000 FDIC insurance threshold.
In addition to the FDIC insurance, the federal government over the weekend guaranteed all uninsured deposits. While Wefunder investors did not need this additional guarantee, this action resolved the broader banking crisis.
Silicon Valley Bank no longer exists. We now have 100% access to all investor funds through their successor bank.
Wefunder remains fully operational without any disruption to our services. Cash withdrawals, investment cancellations, investor payments, and company disbursements are proceeding as normal.
The FDIC system worked as designed to protect the small depositors on Wefunder. We will continue to work with multiple banking partners to maximize the amount of funds insured by the FDIC.
Should you have any other questions of concerns, please contact me at merc@wefunder.com. We hope that you will feel us worthy of a higher rating in the future.
Merc
Head of Investor Success
Wefunder, Inc.
You do not answer tickets properly.
7 de março de 2023
Resposta da Wefunder, Inc.
Hi Pieter,
Thank you for your feedback. We apologize that our service did not meet your expectations and that you felt it was only worth one star. We have forwarded your message to our founder team, who will contact you shortly. If you would like to reach out to them directly, you can email them at launch@wefunder.com.
Merc
Head of Investor Success
Wefunder, Inc.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.