Poor packaging I had reason to believe I was buying an original Labubu but has Chinese writing on the box ,the doll itself was not even packaged in the box. I’m hoping for a refund but I’m not very ho... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Poor packaging I had reason to believe I was buying an original Labubu but has Chinese writing on the box ,the doll itself was not even packaged in the box. I’m hoping for a refund but I’m not very ho... Ver mais
A empresa respondeu
SCAMMERS!!!! AVOID!!! Do not buy Labubus from this website. They are FAKE!!! and look disgusting. I have originals too and these make one speechless in comparison - what creativity in shoddiness...!... Ver mais
A empresa respondeu
Totally scammers, told them to cancel my order before the parcel been dispatched, but still claim they will send it out, which I never received it! Don't buy anything form this website!!! Update:... Ver mais
Avoid like the Plague !!! Placed an order, then checked their reviews (not smart i know) Use Credit Card or PayPal so you're covered. Luckily I got my money back via Paypal. Credit Card -... Ver mais
Respondeu a 14% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
We wanted to get my son a gaming chair but we went to Walmart where I saw them and they had none in stock. Costumer service would not even look at other stores to see if they had them.
It's just a scam!!!!! They get the money but customers never get their order, and they certainly don't pay you back, a good advise!!!! Don't order with them!!!! Avoid them like the worst decise you can imagine!!!!! 🤬🤬🤬🤬🤬🤬🤬😡😡😡😡😡😡😡😡😡
Scam - paid 2 months ago for a Stanley cup, have chased, told there is a delay with shipping, and now their email address is not working and website has vanished.
Ordered a stanly on 4th of July. Still not here
Charlie
AVOID !!!! Ordered a Stanley in June and never received, nobody answers the emails or phones either so now I’m just £35 down.
Got a fake labubu and when told I was getting a refund, never received it
0 STARS!!!
SCAM WEBSITE. DO NOT ORDER FROM THESE SCAMMERS.
I bought what was described as a 'Stanley' tumbler. It arrived with Stitch all over it, simply not how it was described nor what I wanted!
Do not send any money to this site, it is a complete scam, they are not based in UK. Passed my information on to Bank to deal with.
I would do zero if I could.
They've stolen my money, they were rude when I finally got hold of them. £40 for a Stanley that hasn't arrived. Now I can't access the website and the telephone number never gets answered.
Absolutely awful company. Stanley ordered not received. I sent 3 emails no response. requested a refund now the email addresses do not even work. Paid a full price for a Stanley, Please do not make my mistake.
Absolute scammers beware!
Ordered Stanley cup which I did receive unlike many!
It is fake for sure, I have several Stanley’s to compare.
If I had wanted fake I would have paid fake prices.
No response from them also looks like they have disappeared surprise that!
Scam do not buy from here. This website should be taken down. I spent 210£ and I didn’t receive my items and I didn’t get a refund. I’m having a dispute with the bank to get my money back.
SCAM COMPANY - IGNORE ALL EMAILS AND PROVIDE NO PRODUCT
Total scam. Avoid at all costs. I ordered a thermal mug a month ago that cost £39.99. Nothing has arrived and seller uncontactable. How can this seller be permitted to continue trading given all of the reports of scam practice visible here, and presumably elsewhere?
Originally ordered a set of 6 Labubu toys and paid almost £140. (They were for gifts)
After 2 weeks I received one Labubu.
I contacted the store, they were very helpful and apologetic but I asked for a refund. They said they had sent the rest so a refund wasn't possible but I could return them once they arrived.
They still haven't arrived (24/7/25) and I have emailed them 4 times with no response.
I guess now i have lost my money.
Do not order anything from this company.
This is a scam website - have contacted Trading Standards...DO NOT USE
Complete scam, items not received and no response to emails. Contacted credit card company who have been helpful and are processing charge back, would recommend anyone else to do this if you are in the same position
Made a purchase of £139.04 from this store on the 5th of July, till date, item has not been sent out, I have sent several emails but came back as (Delivery has failed) chatted with them through their website, that also came back failed 👇🏼 below is the response I received.
Delivery has failed to these recipients or groups:
Your message wasn't delivered because the recipient's email provider rejected it.
The following organization rejected your message: asp-relay-pe.jellyfish.systems.
It’s a shame because my daughters were really looking forward to there labubu.
Avoid this store at all cost. TOTAL SCAM.
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.