Spoke to Miroslav regarding a membership issue, he managed to work his magic and get the problem fixed straight away without any issues. The app is amazing, works really well! Highly recommend this.
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
ליבנת המקסימה מווליבוקס התקשרה לרואה חשבון והסבירה לו את הדברים. זה עזר מולו ופישט את העניין. הייתי רוצה שתהיה יותר תקשורת כזו, מעדיפה שיחות טלפון על פני וואטסאפ. שמחה שאפשר לבקש שיחה מהם. מה שכן, אין... Ver mais
A empresa respondeu
I've been with them since 2023. They save me huge amounts of time and money-saving accuracy. Everything works perfectly. I can't imagine running my business without them - it's a total game-changer.... Ver mais
A empresa respondeu
I made a mistake by paying for an annual sub at over 5,000 IS while I thought the monthly payment is actually the annual one. Liad who took care of my request acted very proffesionally both sides o... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Wellybox automatically scans your emails for invoices and receipts and captures each one, so no expense is overlooked when tax time comes around. Got a paper receipt? We got you covered. Just take a photo & click send, we'll take it from there. Relevant information is instantly recorded wherever you want it to go, saving you hours of tedious data entry.
Informações de contacto
Ehad Haam 21, 6515103, Tel Aviv, Israel
- (765) 544-3322
- info@wellybox.com
- wellybox.com
4,6
Excelente
286 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Customer service
Wellybox has given me more control of managing my receipts in the short time I've had it. I've recommended to my colleagues as well. When I had a question regarding my account, the Wellybox team was quick to react and get back to me in a timely manner. Thanks Miro
6 de março de 2026
Opinião espontânea
Resposta da WellyBox
Thank you very much for your positive feedback and for the recommendation.
We’re glad to hear that WellyBox is helping you manage your receipts more efficiently and that your experience with our support team met your expectations. We’ll make sure to pass your kind words on to Miro.
We’ll continue working to provide the best possible experience.
I am new to this platform
I am new to this platform. Of course, being over 60, I did run into an issue or two. I went into the chat function to ask for help which I received immediately. Livnat, the person at the help desk gave me a call and hooked up to my computer and within minutes all my questions and issues were resolved. Wellybox has great customer service. As for the platform??? Give me a month and I will let you know!
4 de março de 2026
Opinião espontânea
Resposta da WellyBox
Thank you for your feedback. We’re glad to hear that Livnat was able to assist you promptly and resolve your questions. Providing responsive and supportive service is very important to us.
We hope you’ll enjoy using the platform over the coming weeks, and we look forward to hearing your thoughts once you’ve had more time to explore WellyBox.
התגובות היו שונות מכל מה שמלווה היום…
התגובות היו שונות מכל מה שמלווה היום משרות לקוחות:
מענה מהיר. כמעט מיידי
תשובות ענייניות וללא הפניות למקורות אחרים
תשובות שונות פתרון ללא התפלספות ודרישה לצילומי מסך והסברים נוספים...
4 de março de 2026
Opinião espontânea
Resposta da WellyBox
Thank you very much for your kind words and for sharing your experience.
We’re glad to hear that the support you received was fast, clear, and focused on providing a solution.
Our goal is always to offer efficient and straightforward support, and we truly appreciate your feedback.
ליעד מקסיייימה
4 de março de 2026
Opinião espontânea
Resposta da WellyBox
Thank you for the kind words. We’re happy to hear that Liad provided you with such a positive experience. Your feedback means a lot to our team.
Excellent customer support
Excellent customer support. I was helped by Liad
4 de março de 2026
Opinião espontânea
Resposta da WellyBox
Thank you for your feedback.
We’re glad to hear that Liad was able to assist you and provide a great support experience.
We truly appreciate your kind words.
Just bought Wellybox ... not impressed.
Just bought Wellybox. It has a long ways to go to be a useful tool. Bought it to grab receipts for tax purposes. It did grab the receipts but several of the receipts calcluated tax incorrectly; got the vendors wrong, got totals wrong, duplicated reciepts. While they have automation rules ... these don't work well as they cannot use "or" which is pretty much a standard; thus rules have to be build per vendor or other ... as opposed to simple rules for everything. Wellybox grabs everything as well and thus has multiple reciepts (purchase+shipping+invoicing+quotes+etc) for every transaction; they do have filters to attempt to narrow down to say "invoices", but this causes some reciepts to be missed ... net/net is you have to look at every scan and determine whether it is a duplicate/correct amount. Also scanned a number of reciepts for tax ... ran into the 50 limit per month ... not cool as I have 100 or so receipts for the entire year ... they missed the mark on getting tax season customers! A simple AI program to filter reciepts on "duplicates", and a better filter would make sense
3 de março de 2026
Opinião espontânea
Resposta da WellyBox
Thank you for taking the time to share your detailed feedback. We’re sorry to hear that your initial experience did not meet your expectations.
WellyBox automatically detects receipts and extracts key data, but as with any automated system, there may occasionally be cases where documents are classified or processed incorrectly. In such situations, our automation rules and filters are designed to help refine the results, and our team is continuously working to improve accuracy and flexibility.
We truly appreciate your suggestions regarding duplicate detection, filtering, and rule logic. Feedback like yours helps us continue improving the product.
If you’re open to it, we would be happy to review your account with you and help optimize the setup to better match your needs. Please feel free to reach out to our support team.
Resposta da WellyBox
Thank you for your kind feedback. We’re glad to hear that you had a positive experience with our team and the support you received.
Resposta da WellyBox
Thank you for your feedback. We’re glad to hear you had a great experience with our service.
Resposta da WellyBox
Thank you for your kind words. We’re happy to hear that Livnat provided you with such a great experience. We truly appreciate your feedback.
Resposta da WellyBox
Thank you for your kind feedback. We’re glad to hear that the explanation was helpful and provided with patience. We truly appreciate your support.
There was a small glitch that was fixed…
There was a small glitch that was fixed and communicated with me very quickly.
23 de fevereiro de 2026
Opinião espontânea
Resposta da WellyBox
Thank you for your feedback.
We’re glad to hear the issue was resolved quickly and that the communication met your expectations.
Resposta da WellyBox
Thank you for your kind feedback. We’re glad to hear our support met your expectations.
שרות אדיב מקצועי ומאוד סובלני
ליעד המהממת היום נתנה לי שרות עם התוכנה עזרה במקצועיות באדיבות ובסובלנות .
תודה שיש מי שתומך בחיוך. תודה ליעד🤍
24 de fevereiro de 2026
Opinião espontânea
Resposta da WellyBox
Thank you so much for your kind words. We’re delighted to hear that Liad provided professional and patient support. We’ll be sure to share your feedback with her.
Resposta da WellyBox
Thank you for your wonderful feedback. We truly appreciate your support and are always here to help.
שירות אדיב,יעיל מהיר ומקצועי
23 de fevereiro de 2026
Opinião espontânea
Resposta da WellyBox
Thank you for your kind review. We’re pleased to hear you found our service efficient and professional. We truly appreciate your feedback.
Resposta da WellyBox
Thank you for your kind feedback. We’re glad to hear that you’re satisfied with the service and find the app easy to use. We appreciate your support.
Finally
Update 3.
They contacted me and fixed up everything :)
22 de fevereiro de 2026
Opinião espontânea
Resposta da WellyBox
We’re truly sorry to hear about your experience and appreciate you taking the time to share your feedback.
This is not the level of service we strive to provide, and we sincerely apologize for any frustration or inconvenience caused. We take these matters very seriously and would like the opportunity to review your case properly and assist you as quickly as possible.
We kindly ask that you contact us again via email or through our customer support chat on our website, so we can speak with you directly and work toward a fair resolution.
Your satisfaction is important to us, and we are committed to doing our best to address this properly.
Thank you for bringing this to our attention.
Resposta da WellyBox
Thank you for your kind feedback. We’re glad to hear that you’re satisfied with the service and find the app easy to use. We appreciate your support.
Insanity
Insanity. Did you ever play with Russian dolls? You start with a big one and inside is a prettier one only smaller, and so on and so on? You keep opening until you get to the smallest one and it's ...useless. This app is like playing with those, only every time you need something else to make it work, it costs more money. A lot of money in the end. It starts with promise. "We're going to organize all your bills and help you with your billing or your accounting or your organization for both." "Wait, you have more than one credit card? More than one service? More than one e-mail?" "No problem, give us more money and you can see the next pretty Russian doll." "Too much? You need us to work on some specific issues (like the ones we advertised were part of the package?) Schedule a session and for a price, we will teach you how to use the least intuitive system ever." "Of course you'll have to pay more in order to tailor what you need. And if you are still confused? GREAT! We are doing exactly what we expected. Our programmers are on target." "Give us more money and....maybe we can address the problem. And maybe not." Just give us access to your your credit card and we will let you know when it's morning in our country." Oh, you're asleep then? Gee...I'm sure this will be fine for us. Oh, um, for you? Give me another fee and I'll see what I can do. Love, the Wellybox Chatbox."
The definition of insanity is beating your head against the wall and expecting change. The new definition of insanity is giving money to these people and expecting results. OY!
13 de fevereiro de 2026
Opinião espontânea
Resposta da WellyBox
We’re truly sorry to hear about your experience and appreciate you taking the time to share your detailed feedback.
This is not the experience we aim to provide, and we sincerely apologize for the frustration and disappointment you’ve described. Your comments are taken very seriously, and we would like the opportunity to review your case thoroughly and better understand what went wrong.
We would appreciate it if you could contact us directly via email or through our customer support chat on our website, so we can speak with you personally and work toward a fair and transparent resolution.
Your satisfaction is important to us, and we are committed to improving our service and addressing your concerns properly.
Thank you for bringing this to our attention.
אחלה שירות אישי ויעיל
18 de fevereiro de 2026
Opinião espontânea
Resposta da WellyBox
Thank you! We’re glad you’re happy with our service.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
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Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.