Wenzel's the Bakers Opiniões 

582
•
TrustScore: 2.5 em 5

2,4

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Placed an order for breakfast baguettes and some pastries and only received the pastries! Called them and they was positive the baguettes was in the bag! I assured them they wasnt and the bag still ha... Ver mais

Classificada 1 em 5 estrelas

Why is it that Wenzels cash tills do Not show customer the totting up of charges? Is it so that customers are UNAWARE that the paper bag so kindly offered to assist them to carry their purchase was... Ver mais

Classificada 5 em 5 estrelas

Hornchurch Wenzels. Outstanding. The ladies in here really deserve some applause for there customer service. I have never seen such a group of individuals that actually care for customers. Being able... Ver mais

Classificada 2 em 5 estrelas

I have been going to wenzel's for over 6 years now. what I have now noticed when they make up there buggers,they cut up each slice of tomato in hafe. where as cucumber is not. they place them in the s... Ver mais

Informações sobre a empresa

  1. Padaria

Escrito pela empresa

Wenzel's the Bakers was established in 1975 and is a firm favourite with customers in NW London and beyond. Visit us for freshly baked bread and cakes today


Informações de contacto

2,4

Mau

TrustScore: 2.5 em 5

582 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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2,4

Todas as opiniões

(582)

73 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Just back from Wenzels in Reading town…

Just back from Wenzels in Reading town centre (opposite John Lewis). Will be my last visit.

Asked for a tuna salad bagette (baguette of the day @£2.50). Picked up a Tango and a packet of crisps. Went to the counter, and was asked by the staff member "do you want the meal deal". I said yes, and they then said the total was £7.00. I asked how much for the crisps (£1.25) and the drink (£1.75), so I challenge "why is it £7.00". Was told that I had asked for the meal deal, and that is £7.00! I politely challenged and said that I wanted "the cheapest way to buy the three items". Was told again that I had asked for a meal deal. Wow. Incredible.

7 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Best sandwich platter !

Collected a sandwich platter from the South Chingford Store this morning for my Grandsons' Birthday Party.

Met by friendly, helpful staff. I can honestly say that it was the best of its kind that I have tasted. Everyone loved the fresh generously cut mixed filling sandwiches. Also, excellent value .Well done, and I will be buying again .

20 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

The Staines branch is great

I am giving you five stars however this might change when I weigh myself at the end of the week…. All their products that I have tried are lovely and their staff in the Staines branch are super friendly and the place is clean and well stocked.

10 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Absolutely unacceptable

Absolutely unacceptable. I got a southern fried chicken baguette and it only had 3 pieces of chicken nuggets in it. I paid 4.50 for the the Chicken not the lettuce. This is unacceptable.

6 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Wenzels Rayners Lane branch has to be…

Wenzels Rayners Lane branch has to be the most horrific place I’ve seen let me start by saying I’m a vegetarian I went to buy croissants and the smelt like bacon because it was cooked in the same oven and the bacon was at the top tray and the croissants at the botttom so all the bacon was dripping and it went on the croissant when cooked don’t the Wenzels owner understand that food can be cross contaminated 😔

2 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

You do not pay your staff their salary on Public Holidays - You are a disgrace....

I was very upset to find out you only give your staff the minimum wage, and also only give them one days holiday a month. They are women with kids that need more support from their employer and cannot afford to take a day off when they need to. As a major food provider you should not be making the ladies, or gentlemen use their annual holiday to be paid when you should be giving them time off and paid when you are closed as a business. I will never buy a product from your company again. You are playing with innocent peoples lives and wellbeing.

1 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Hot baguettes hard and dry

Salisbury branch. Bought 2 hot baguettes, one veg and one pepperoni. Both were very hard and dry and mostly inedible. The fillings had dried out and the bread was so hard we couldn't bite through it! It's obvious they had been sat in a warming unit for several hours. Particularly disappointed as the last time we ordered, it was lovely. I wouldn't buy from here again unless I knew it was going to be freshly made.

15 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Wrong prepare an order.

Order online from London Rd. High Wycombe branch, 2 baguette and chose WHITE BREAD. Order with Delivero. When receive order I was shocked as it was made with seeds bread. I have to throw away as I'm alergic at seeds. Make complain on Delivero and present picture with order no and baguette. Order no.: #9753 place at 12:29, on 16-10-2025.
I make complain but after 24 hours , no answer...!!!
I try to call and all time phone is busy.
A time ago I was in shop in London Rd, H, Wycombe and get in at 17.45. On female at counter prepare something and total ignore me. Finally, with a rude attitude, she ask me what I want. I ask, and in same rude manner, she say they not have as is finish but she take care to inform me is 17.55 and in 5 minutes will close. Is absolute disgusting what bad customer service they have. Is absolute proof of ignorance and incompetence pe pay attention to orders...
I advice ppl to avoid this place and other branches as I see by other reviews in all branches have this bad attitude in front of customers.
SHAME TO YOU WENZEL....!!!!

16 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Stanmore wenzels

Good morning i just want to write.i am regular coustomers wenzel cafe stanmore. Apekhsa and Arpita everytime look after and very friendly with all customers. I will tell my others friends also go everyday there .even all staff is very friendly.

16 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

The Coffee is machine made and cold…

The Coffee is machine made and cold probably not more than 25 degree centegrades .. The PRICES are extorcionate .. just imagine you pay 3.85 GBP for a regular donut ...The quality is mundane with prices of the WEST END.
The Branch I visited :
794 Harrow Rd, Wembley HA0 3EL

BAD EXPERICENCE

21 de setembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Disgusting

Went into Wenzel's in Salisbury.
Disgusting sausage roll, one bite and we threw them away. Pastry not cooked on underside and I don't think the sausage meat had ever seen a pig.
Waited whilst a staff member walked back and forth without making eye contact then finally served us.
Would never visit them again.

7 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Wenzel’s Woking amazing

Would like to thank the staff at Wenzel’s Woking they were very friendly, they was fully stocked up on drinks, cake and rolls. The lady that served me was friendly and smiley and she promoted me a meal deal which saved me money. Would defo recommend and will definitely be going again

29 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Every Wenzels needs a William 🤗

The kings Langley’s Wenzels is my local and I’m so lucky it is.
William today was even more helpful than normal, he’s such a top guy who delivers fab service effortlessly.
Always has a big smile to greet you & is so helpful & friendly.
I wish we could clone William for every store.

17 de agosto de 2025
Opinião espontânea

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