So pleased we went with West One Bathrooms. Louise from the Tunbridge Wells showroom was so knowledgeable and really helped us with finalising our design and troubleshooting when issues arose during... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
So pleased we went with West One Bathrooms. Louise from the Tunbridge Wells showroom was so knowledgeable and really helped us with finalising our design and troubleshooting when issues arose during... Ver mais
A empresa respondeu
We have ordered 3 bathrooms and a downstairs cloak through WestOne Battersea and the whole process has been a joy! We were lucky enough to be guided through everything by Jo who was fantastic.... Ver mais
A empresa respondeu
Very grateful for Susan’s help with our cloakroom refurb. Her patience & expertise meant we were able to bring our small project to fruition, with an excellent choice of fittings. Many thanks!
A empresa respondeu
I had an excellent experience working with Lily at West One and I couldn’t be happier with the results. Lily was so helpful and gave me a lot of good advice. She kept everything moving very smoothly a... Ver mais
A empresa respondeu
Established in 1978, West One Bathrooms have long been regarded as Europe's most illustrious and innovative supplier of bespoke bathrooms. From the beginning, the essence of the company has always been to deliver a tailored and unique end-to-end solution sales and design service, offering clients the widest selection of products paired with exceptional advice and service. A visit to any of our showrooms throughout London and the South East is to truly experience and understand the vast product portfolio of over 750 global manufacturers that we are able to offer clients unrivalled access to, as well as extensive bespoke options. The designers within our Award Winning Design Team are skilled to plan any type of bathroom, irrespective of size or shape, and provide expert advice to guide the whole process.
Davis Road, KT9 1TQ, Chessington, Reino Unido
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Lily at West One Battersea was wonderful from start to finish - especially as, apart from my initial in-store meeting with her, everything was handled long distance! She is knowledgeable, responsive and extremely helpful and even with a last minute tile problem was able to resolve it in less than 12 hours! We are delighted with the look of our new bathroom and the quality of the fixtures and fittings so much so that our daughter is now hoping to work with Lily to renovate the bathrooms in her new home.

Resposta da West One Bathrooms
Dealing with Tiago was such a help. He provided solutions to our requirements at every stage and was wonderfully helpful.

Resposta da West One Bathrooms
Great experience with West One. Lily was very helpful in the design process and put us in touch with a great installer. A very good experience from start to finish.

Resposta da West One Bathrooms
I found Amandeep Ladhar to be incredibly helpful, he accommodated a return outside of the return window and when I found some parts missing from a shower screen I had ordered months ago but was only just having installed he went out of his way to get the missing parts supplied to me very quickly.
In addition to the excellent customer service all the products are beautiful and fit perfectly in my new bathroom.

Resposta da West One Bathrooms
Great service, John H ironed out a number of potential difficulties with shipping items to France.
Great products, price and attitude.
I will definitely be buying from WOB again.

Resposta da West One Bathrooms
Great purchasing experience, Karina has been very helpful and communication was flawless !

Resposta da West One Bathrooms
Kirsten was enormously helpful. She came up with some great ideas and drew up some plans. She provided excellent advice, taking our preferences into consideration but also offering her own views. She was incredibly knowledgeable about everything to do with bathrooms and displayed a passion and dedication to her work. She was always available, and willing to work late to help us get our designs ready within our deadlines. I couldn’t recommend her enough.

Resposta da West One Bathrooms
We worked with Laura at Oxshott branch and she was fantastic - listened to the brief, was on point on costs and great ideas and design, would highly recommend

Resposta da West One Bathrooms
I cannot thank Andy Reynolds in the Battersea Branch enough for his assistance during my bathroom rennovation! He brings deep expertise, unlimited patience, guidance & professionalism. I appreciate how quick he is, advises on pros & cons, shares multiple options and lets the customer decide. I visited different bathroom providers before West One, and not once did I enounter such a skilled & kind consultant. Every issue I brought to Andy's attention was resolved asap. Thanks Andy!

Resposta da West One Bathrooms
A big THANK YOU to Kevin at the Battersea Showroom! He is very service minded,knows the brands and gives great recommendations .We were unsure about the layout too as the bathrooms aren’t spacious but end result is very elegant and very functional at the same time.

Resposta da West One Bathrooms
great service from beginning to end. Kirsten was excellent.

Resposta da West One Bathrooms
West One service throughout the whole process - from recommended tiles, colour schemes and overall lay out - was brilliant!
End product is beyond our expectations and we're very happy.
Alberto - special thanks for guiding us through this superbly!

Resposta da West One Bathrooms
West One Bathroom has an interesting variety of bathroom furniture brands, and there I found the style and quality I was looking for.
I went to the Kings Road showroom and the staff are welcoming and friendly.
Yessica has been following my projects attentively and professionally for a few months, and with kindness and patience she is able to satisfy my needs and solve all the problems.
Furthermore, her positive energy stimulates study in choosing the best solutions, respecting the style I requested.
My bathrooms are beautiful! Thank you Yessica, you are a great help.

Resposta da West One Bathrooms
We have been working with Amundeep at the Battersea showroom for many months now, as we work through our house renovation. He has been wonderfully helpful in guiding us through the selection process and his knowledge has been invaluable. We have had many amends to our order along the way and Amundeep has always come up with a solution we can work with. The whole process can sometimes feel overwhelming, though if you partner with the right people and business, then it makes a huge difference. Highly recommend.

Resposta da West One Bathrooms
We had searched specific bathroom components and West One Bathrooms stocked the range we liked. When we spoke to Laura at the Oxshott branch we knew we had found the best retailer and sales rep after having experienced other stores previously. She was informative regarding the pros and cons of different styles, materials, brands and finishes. We came away confident about our order and reassured about lead times and delivery. The bathroom is now completed without any issues from any of our purchases. I'd like to thank Laura for all her help, I wish all my renovations were this easy, thank you.

Resposta da West One Bathrooms
We had been working with west one’s competitors but had and really were quite disappointed with the service. Therefore, we thought we would try west one and was very impressed with Amandeep’s customer service. He was resourceful, thoughtful and very quick to respond to all our questions. We are very happy with the customer service and more importantly with the soon to be installed bathroom he has helped us put together. A very big thanks to Amandeep.

Resposta da West One Bathrooms

Resposta da West One Bathrooms
I have just had to go through painful process of doing kup two bathrooms and starting from scratch. Andy Reynolds in the Battersea Branch made this a total joy and I can only thank him in addition for his unlimited patience and guidance. How it all looks when up and running who knows but that is down to my taste. Would ALWAYS recommend Westone Bathrooms to anyone.

Resposta da West One Bathrooms
Really great service! Our salesperson Lily Dragan helped us create a really beautiful bathroom that fit the space and was exactly what we were looking for. She worked with us through designs and product selection and was helpful and responsive throughout. Using West One means you get trade discounts on their wide range of products and brands so that was also helpful.
Highly recommend!

Resposta da West One Bathrooms
Dealt with Amandeep he was simply amazing very efficient and advised us well with our various choices and bits.. great experience overall.. Would highly recommend West One to anybody in the future . 100%

Resposta da West One Bathrooms
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.