The Hansgrohe logis bathroom type hooks look just as shown on West One Bathrooms website. Perfect size arrived in perfect condition. Very good quality item & great value sale item. We bought 5. West O... Ver mais
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Leia as opiniões dos outros
Excellent service we had a small issue and it was resolved straight away by the team at west one
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I purchased a Wc Brush Set. The goods were damaged slightly or of a poor quality. The packaging was also not complete and so I suspect the product could have been ex display or used. When I contacted... Ver mais
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Great experience dealing with W1 Bathrooms. Everyone was friendly and helpful, but importantly they were also the cheapest. Everyone went to a lot of trouble to get my items delivered quickly to site... Ver mais
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Informações sobre a empresa
Escrito pela empresa
As the sister company of the illustrious and innovative West One Bathrooms, which for over 40 years has been a leader in luxury bathroom design and supply, West One Bathrooms Online offers a curated collection of products along with a high quality of service and guidance.
Informações de contacto
Unit D Davis Road Industrial Park, Reino Unido
- 0330 058 6479
- sales@wob-online.com
- westonebathroomsonline.com
4,4
Excelente
141 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
John was incredibly helpful…
John was incredibly helpful in speaking to a manufacturer to produce a bespoke version of a product that met my needs. Excellent service.
13 de julho de 2021
Resposta da West One Bathrooms Online
Hi Stephen,
Thank you so much for your review.
We are delighted to hear you are pleased with the service John has provided. We really do appreciate your feedback.
Thanks,
West One Bathrooms
Delivery was prompt
Delivery was prompt, items well packaged and if good quality.
Response to my need to return items was positive, friendly and helpful
Only negative is that in today’s market, where internet shopping is ‘the norm’ and viewing ‘actual’ bathroom accessories, very limited, returns should be at suppliers expense.
13 de julho de 2021
Resposta da West One Bathrooms Online
Hello!
Thank you so much for taking the time to leave a review. We are pleased to hear of your positive experience with us and we really appreciate your feedback.
Thanks,
West One Bathrooms
Quick and professional
Next day delivery and I was talked through each item. Excellent service.
10 de julho de 2021
Resposta da West One Bathrooms Online
Hi Sarah,
Thank you for leaving a review!
Highly recommended
Bought a Duravit bath, basin and toilet from West One Bathrooms. I called them as couldn’t find the full range on their website (they do stock the full range though, they were just updating the website when I had checked it). I spoke to Mike (I think?) who was very helpful and very knowledgeable about the products. Was going to be a few weeks for delivery but this was explained at the time and was no problem. The items actually came in stock a week earlier than expected and was delivered quickly, also the free delivery was appreciated. All in, a very positive experience and would highly recommend West One Bathrooms.
4 de julho de 2021
Resposta da West One Bathrooms Online
Hi Gavin,
Thank you so much for your review, we hope you enjoy your new bathroom.
Michael's a superstar…
I've dealt with Michael on the online side a few times and he’s the reason I’ve gone back each time...
He's engaging, goes out of his way to be helpful, knows his stuff and is creative thereby improving my choices. He adds value and is an asset to the company. Great experience.
Thank you West One Online.
29 de junho de 2021
Opinião espontânea
Resposta da West One Bathrooms Online
Hi Jonathan, Thank you so much for taking the time to leave a review. We are so pleased to hear and will pass your kind words back to Michael.
Excellent service can’t fault them
Excellent service can’t fault them! Great customer service great choice of products always replying swiftly and being accommodating to any changes . Fab!
12 de junho de 2021
Resposta da West One Bathrooms Online
Hi Vanessa,
Thank you so much for taking the time to write a review!
Ordered a shower tray online 3 weeks…
Ordered a shower tray online 3 weeks ago.. no delivery and no communication whatsoever. Chased via email 4 days ago.. no response!! Not good at all considering high price of products. 😞
9 de junho de 2021
Resposta da West One Bathrooms Online
Dear Claire,
We are so sorry for the delay caused to your order and the lack of communication on our side. Please rest assured our team will be in touch shortly.
Kindest,
West One Bathrooms Customer Care
Excellent communication
Excellent communication. Goods arrived on time. Would definitely recommend this company.
8 de junho de 2021
Resposta da West One Bathrooms Online
Hi Carol,
Thank you for taking the time to leave a review!
Very helpful and informative sakes…
Very helpful and informative sakes advice in the first instance (thank you Mike), delivery to my delayed schedule which was very helpful and great after sales care. What more can I say - excellent company to deal with selling excellent products.
8 de junho de 2021
Resposta da West One Bathrooms Online
Hi Henrietta,
Thank you very much for taking the time to write a review, we are so pleased to hear.
very efficient delivery after ordering
27 de maio de 2021
Resposta da West One Bathrooms Online
Hi Philip,
Thank you so much for taking the time to leave a review for us!
Resposta da West One Bathrooms Online
Hi Ray,
Thank you for taking the time to leave us a review!
Resposta da West One Bathrooms Online
Hi Mark,
Thank you for taking the time to leave us a review!
Prompt and swift service and delivery…
Prompt and swift service and delivery even in lockdown. Delivery was also free a bonus. Would definitely consider West One and recommend to others.
22 de maio de 2021
Resposta da West One Bathrooms Online
Hi Jen,
Thank you for taking the time to leave a review. We are so pleased to hear you would use us again and recommend.
Great service all round
Great service all round. And at a great price.
Very fast turnaround on delivery
21 de maio de 2021
Resposta da West One Bathrooms Online
Hi Steven,
Thank you so much for taking the time to leave a review. We are pleased that you are happy with our service!
Great communications throughout and…
Great communications throughout and items were great quality!
21 de maio de 2021
Resposta da West One Bathrooms Online
Hi Patrick,
Thank you so much for taking the time to leave us a review. We hope you are happy with your new items!
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