What Records Opiniões 

431
•
TrustScore: 3.5 em 5

3,5

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Leia as opiniões dos outros

Classificada 2 em 5 estrelas

Like others have said, I made an order for a record that was in stock on the website, only to be told after 2 weeks and a couple of chasing emails it actually wasn't in stock. Got a refund fairly quic... Ver mais

Classificada 4 em 5 estrelas

Searched for some quite rare LP and found it here with good discount. Despite of mostly low level reviews of this shop I've ordered this LP and order was shipped immediately on following day with tr... Ver mais

Classificada 3 em 5 estrelas

Ordered vinyl of Woodcut by Big Big Train on 8th May. Showing "being prepared" for over a week and an email for clarification of dispatch date went unanswered. Phone call on 14th gave a negative resul... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Purchased Thr Rolling Stones coloured vinyl boxset from Whatrecords. Excellent service, the best price on the net, and next day delivery despite only ordering late afternoon. Well packaged too. Highly... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Meios de comunicação e publicação

Escrito pela empresa

What Records online record store. Selling Vinyl, CDs and DVDs worldwide. We specialise in limited editions, collectable items from Heavy Metal to Classical.


Informações de contacto

3,5

Aceitável

TrustScore: 3.5 em 5

431 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 88% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,5

Todas as opiniões

(431)

44 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great transaction as always by Tim from…

Great transaction as always by Tim from What records. My Bowie 5cd set and vinyl record arrived in perfect condition and well packed. I would recomend What records to anyone they are so good at What they do.
Regards Paul Quinn.

14 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Ordered Monday

Ordered Monday , Delivered Tuesday, Packaged good and firm. product was in perfect condition at a reasonable price. really good service, earlier I had emailed with a query, response was very good, will be checking their site again when I'm looking for to increase my music collection. Very very happy with the service (Purchase was Boxset "The YES Album "including blue ray Dolby Atmos disc)

4 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

What Records

I have used What Records for 5 years or more now. Always a pleasure to deal with - an excellent service and always at a fair price.
Had the pleasure of meeting Tim recently - what a wonderful, genuine and knowledgeable guy who knows the business inside out.
My first stop every time for vinyl and exclusives.

19 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

What Records...Tip Notch!

Have bought many albums from What Records over the past 10 years. Always have a very good selection of vinyl and at very competitive prices. Great service and fast and safe delivery. My copy of Psycho Daises by the Yardbirds (RSD) arrived today only 48 hours after ordering. Top notch!

25 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

Great service, kept me updated at all times and arrived in pristine condition as expected. Will deffinately be ordering again.

20 de abril de 2024
Opinião espontânea
logótipo da What Records

Resposta da What Records

Thank you for your order and feedback. Hope we can continue to impress. Cheers Tim

Classificada 4 em 5 estrelas

Excellent Service- good quality Vinyl with good shipping

Good quality Vinyl- bought the College Dropout by K-West.
Delivery took longer than expected but realising I ordered on the weekend was a mistake.

The thing I like is they deliver by Royal Mail (the best delivery service)

No issues with Vinyl Quality or delivery so all good 👍

19 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Dark Side of the Moon

Pre ordered, Dark Side of the Moon 50th Collectors Edition. Received on time, release date today. Highest possible quality packing, top courier, all at a fantastic price. Totally outstanding customer service. THANK YOU. 😎

19 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Quick delivery and great customer support

I reached out to Tim to enquire about my order after reading some of the other reviews here about delivery taking a long time. I’m happy to report Tim got back to me very quickly and my items were dispatched the next day. Very happy with the service.

21 de março de 2024
Opinião espontânea
logótipo da What Records

Resposta da What Records

Hi Kieran, Thank you for your order and feedback. Cheers Tim

Classificada 1 em 5 estrelas

Selling when not in stock

Placed an order with this company for a record that was 'in stock' over 2 weeks after I placed the order and saying 'preparing my order' I received an Email to say they didn't have the item and neither did the distributer. I wish I'd seen the reviews before I placed my order as I would agree they are selling items they don't have! When placing orders be careful not a decent company to deal with!

11 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Ordered on Friday at lunchtime and was…

Ordered on Friday at lunchtime and was delivered on Saturday. Phone was answered quickly when I called to check my item was in stock, guy was polite and knowledgeable. Cant really ask for more...oh and my item was £10 cheaper than elsewhere. Thank you

16 de fevereiro de 2024
Opinião espontânea
logótipo da What Records

Resposta da What Records

Thank you for your feedback and order. Cheers Tim

Classificada 4 em 5 estrelas

ordered something on 13/2 not heard a…

ordered something on 13/2 not heard a thing, no response to email about where it might be. First time ive used this site might be the last, got another order that im not confident about at this point too.

Problem sorted, happy with the communication ;)

13 de fevereiro de 2024
Opinião espontânea
logótipo da What Records

Resposta da What Records

Thanks Gary. Cheers Tim

Classificada 5 em 5 estrelas

Excellent vinyl ...

Excellent vinyl .... Speedy delivery Well packed

8 de fevereiro de 2024
Opinião espontânea
logótipo da What Records

Resposta da What Records

Hi Jeff, Thank you for the feedback and your support. Cheers Tim

Classificada 5 em 5 estrelas

Easy process to order

Easy process to order, great price and a quick delivery.

8 de fevereiro de 2024
Opinião espontânea
logótipo da What Records

Resposta da What Records

Thank you for your order and feedback Cheers Tim

Classificada 5 em 5 estrelas

Good experience and great prices.

I emailed before ordering as with any store sometimes the stock shown isn't already correct. I had a reply within 24 from Tim to say 1 of the two vinyls was in stock. Once ordered through Thier site, I had a confirmation email straight away with a further email a day later with the tracking number. The vinyl arrived 2 days later via Royal mail and was well packaged. I would highly recommend.

30 de janeiro de 2024
Opinião espontânea
logótipo da What Records

Resposta da What Records

Thanks Darren. Cheers Tim

Classificada 5 em 5 estrelas

Deserves a five star

My personal experience with What Records has been great and I would give them five star based on this. Tim has been very contactable and always responds in a timely and professional manner. I forgot to include one vinyl in my order and I only came to realise that a few days later, they supported me nicely without extra charges for shipping. The vinyls I received are packed very considerately and professionally - tracking details provided as well.

18 de janeiro de 2024
Opinião espontânea
logótipo da What Records

Resposta da What Records

Thank you James for your order and feedback Cheers Tim

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