Whatsupdoc Opiniões 75

TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Dr Shanil Naidoo has a calling for the patient most importantly and definitely for the medical industry, I have being assisted with the best possible assistance I could asked for, thorough consultat... Ver mais

Classificada 5 em 5 estrelas

Dr Shanil was friendly and professional. Took into accou t all my concerns and provide great advice and a plan going forward. Would definitely recommend. I only made use of them cause my med aid is ex... Ver mais

Classificada 5 em 5 estrelas

I couldn't lift my head off the bed, got my meds sorted in 10 mins and it was easy to use, I would love to see the app have a psychiatrist option, going to a face to face is hard ans they are like R3k... Ver mais

Classificada 5 em 5 estrelas

The level of understanding and it’s a cost effective solution to my medical issues. I can afford the medication, but not the full on face to face doctors fees. It becomes a case of one or the other an... Ver mais

Informações sobre a empresa

  1. Grupo médico

Escrito pela empresa

Online Doctors. Optimal Care. Everywhere. Not Feeling Well? Need a Script and Consult? Whatsup Doc is here for you, 24/7. You have access to medical advice and consultations anytime and anywhere. Receive Scripts on the go and have your medication delivered to your door.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

75 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Dr Shanil Naidoo, medical professional with heart for patients and best professional advise

Dr Shanil Naidoo has a calling for the patient most importantly and definitely for the medical industry, I have being assisted with the best possible assistance I could asked for, thorough consultation, respecting my wishes and gave me best options for my needs. I trust my journey with Dr Shanil will be my best investment to date.
Dr Shanil, never hesitated to continue assisting me well after the office hours until we both reached the best outcome for me at this point. That on its oven needs honor of respect. Thank you Dr Shanil

21 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Whatsup Doc Billing

Absolutlely great service received from online doctors, always friendly and helpful.
The billing department however, is a complete and utter mess.
I constantly received emails regarding an outstanding amount reflected on the statement, however the statement amount owing is inconsistent, and sometimes incorrect despite me having sent through multiple emails and proof of payments.
The billing and accounts department need to sort their admin out properly as we are already unwell, and this causes so much of unnecessary stress.

25 de agosto de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Great service

It's so useful to have a doc on line who doesn't rip you off like a visit to a doctor face to face.Im a pensioner so every cent counts.i have used you for my chronic med repeats as well.

4 de julho de 2025
Opinião espontânea
logótipo da Whatsupdoc

Resposta da Whatsupdoc

Thank you for your great feedback! We really appreciate your good review. Please note that telemedicine consults do not replace face-to-face consultations. It is important to still have regular in-person medical reviews for comprehensive care! Wishing you all the best from the Whatsup Doc Team💚

Classificada 3 em 5 estrelas

Waiting time

Waiting time, I tried to consult on Friday but the response was very slow and I ended up not getting assisted, which led to a painful weekend. Today I consulted again and I couldn't get my help for Friday. So I forfeit a day from work for nothing. Today it was also slow but I got assisted.

23 de junho de 2025
Opinião espontânea
logótipo da Whatsupdoc

Resposta da Whatsupdoc

Hi Angel we hope you are well.
Thank you so much for taking the time to share your feedback, we really appreciate it and are always looking to improve our service.
We’re truly sorry for any frustration you experienced on Friday. It looks like a doctor wasn’t assigned to you because we didn’t receive your order number in the platform, which is an important step in getting you connected quickly. Just as a reminder, once payment is complete, we kindly ask that you send a screenshot of your order number so a doctor can be with you as soon as possible.
As per our policies, our doctors only provide a sick note for a max of 3 consecutive days, if required. If you have an exceptional circumstance for example a lab diagnosis of COVID, an extended sick note can be provided.
We’re glad to see that when you consulted again on Monday and sent your order number, you were promptly helped within 1 minute.
We always strive to provide the best possible service. If you ever have questions or need help, we’re here for you.
Warm regards,
The Whatsup Doc Team💚

Classificada 5 em 5 estrelas

The level of understanding and it’s a…

The level of understanding and it’s a cost effective solution to my medical issues. I can afford the medication, but not the full on face to face doctors fees. It becomes a case of one or the other and this way I can afford both. I am so grateful to use them.

20 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Getting the right diagnosis and care

Getting the right diagnosis and medication has been absolutely life-changing. On top of that, having access to a doctor through WhatsApp makes everything so much easier and more convenient. I’m really grateful for the care and support I’ve received. Thank you team! ❤️

5 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I couldn't lift my head off the bed

I couldn't lift my head off the bed, got my meds sorted in 10 mins and it was easy to use, I would love to see the app have a psychiatrist option, going to a face to face is hard ans they are like R3k pervisit but thid for normal heath issues is the best think iv used. Better than discovery mart care.

7 de maio de 2025
Opinião espontânea

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