Whatsupdoc Opiniões 75

TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Dr Shanil Naidoo has a calling for the patient most importantly and definitely for the medical industry, I have being assisted with the best possible assistance I could asked for, thorough consultat... Ver mais

Classificada 5 em 5 estrelas

Dr Shanil was friendly and professional. Took into accou t all my concerns and provide great advice and a plan going forward. Would definitely recommend. I only made use of them cause my med aid is ex... Ver mais

Classificada 5 em 5 estrelas

I couldn't lift my head off the bed, got my meds sorted in 10 mins and it was easy to use, I would love to see the app have a psychiatrist option, going to a face to face is hard ans they are like R3k... Ver mais

Classificada 5 em 5 estrelas

The level of understanding and it’s a cost effective solution to my medical issues. I can afford the medication, but not the full on face to face doctors fees. It becomes a case of one or the other an... Ver mais

Informações sobre a empresa

  1. Grupo médico

Escrito pela empresa

Online Doctors. Optimal Care. Everywhere. Not Feeling Well? Need a Script and Consult? Whatsup Doc is here for you, 24/7. You have access to medical advice and consultations anytime and anywhere. Receive Scripts on the go and have your medication delivered to your door.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

75 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Whatsup Doc services

Whatsup Doc services are more affordable and convenient to use as the high consultation prices at doctors rooms are killing pensioners and other people,

Please keep this service as it helps us alot

22 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great experience!

First of all the service was beyond my expectation considering the affordable cost! Service is very efficient and Dr Sewrathan was very helpful with all the advice I needed! I was very sceptical but so happy I gave it a try I will definitely use their service again!

24 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

The service and efficiency has made my…

The service and efficiency has made my experience nothing short of perfect and the affordable prices are an added bonus! The doctors are understanding and patient, especially Dr. A. Sewrathan. I highly recommend the WhatsUp doc services!

12 de fevereiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Unsettling Experience

Unfortunately this was not a pleasant experience. I was expecting an online Whatsapp video call with the actual Dr. I honestly thought it was a scam, as my messages were not being answered and I was asked the same information over and over. Why fill in a form with all your info, when they ask for it all again and again in the WA messages? I was asked maybe 3 or 4 questions and before the consult was even finished, a medical certificate was sent to me. Diagnosis - "Medical condition" ok... Well that narrows it down. In my honest opinion, having a consult over text is not authentic enough for me. I could be texting a gamer behind a screen for all I know. 5 min consult = R280.

7 de fevereiro de 2025
Opinião espontânea
logótipo da Whatsupdoc

Resposta da Whatsupdoc

Dear Lisa,
Thank you for your feedback and acknowledging that the service is not a scam. We're sorry your experience didn’t meet expectations, and we’re glad you received the sick note you needed.

Our service is designed to be affordable, private, and convenient, offering text-based consultations for those who prefer flexibility. Videos, photos, voice notes, and medical documents are also sent in our consultations when needed. These are clearer than video calls, which allows us to more effectively establish diagnoses. While we understand repeated questions can be frustrating, they're asked for clarity, patient safety and security.

Regarding your sick note, “Medical Condition” is the standard used on sick notes to protect patient privacy, in compliance with South Africa's privacy regulations including POPIA. All our doctors are HPCSA registered and verified to ensure trustworthy care.

We encourage open communication during consultations. Our top priority is patient safety, and if telemedicine isn’t suitable, we refer for in-person care.

Feel free to reach out to us at info@whatsupdoc.net with any further concerns.

Kind regards,
The Whatsup Doc Team

Classificada 5 em 5 estrelas

Friendly, helpful service

Friendly, helpful, methodical, fast service in the comfort of my own home. Don't need to get out of bed to go and see a doctor, and the convenience of the emailed script is great.

21 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

Excellent service. Dr. Naidoo was very patient as I had a problem with the payment, and even stayed online to help me after 6pm, which is the closing time for Whatsupdoc.

9 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Very efficient and prompt services

Very efficient and prompt. The doctors ask all the necessary questions in order to diagnose and prescribe treatment needed. Everyone is very friendly and professional. The service is very easy to use and its a short process in order to consult with a doctor.

12 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

DR Naaidoo

DR. NAAIDOO WAS MAGNIFICENT AND THE SERVICE WAS SPECTACULAR AND EFFICIENT. THE BEST SERVICE EVER!!! THANK YOU VERY MUCH DR. NAAIDOO

28 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Highly recommend with effective response time and professional.

The response time was effective and I like that I was asked about my medical history along with the medicine I take so that the doctor can know more about my health after been asked what was wrong with me. After my diagnosis, I was asked my preference if I wanted my prescription script to be sent to my local pharmacy and if they could check for me if they deliver, or to give me the script directly. It would have been better though to be asked prior how many days I needed on my sick note as I felt they were a bit too many, but I believe the doctor just wanted me to get enough rest hence number of days he gave me to stay at home for. Very professional and kind.

8 de novembro de 2024
Opinião espontânea

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