Wheels Motorcycles Opiniões 

262
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

I rang a few times asking about a used Honda bike, and general advice on buying a used bike in general. As a new rider looking to purchase their first motorcycle, the customer service felt a l... Ver mais

Classificada 5 em 5 estrelas

Just picked up my Aprilia RSV4 Factory from Wheels Motorcycles and couldn’t be happier with the experience. The whole process was smooth from start to finish, with friendly and knowledgeable staff w... Ver mais

Classificada 5 em 5 estrelas

Hi,I am very satisfied for service which I have received buying my next Suzuki Hayabusa.Joe salesman is very professional person …If you will decide buy the bike from there,always first ask about Joe... Ver mais

Classificada 5 em 5 estrelas

Recently purchased a new Honda CL500 from Wheels. Steven Nuttell dealt with my enquiries, through to ordering and collection with complete professionalism. Although I live around 100 miles away,... Ver mais

Informações sobre a empresa

  1. Concessionário de motos

Escrito pela empresa

East Anglia's largest motorbike dealership. Franchises inc. Suzuki, Aprilia, Kawasaki, Honda, Vespa, Piaggio, Moto Guzzi, Mutt, Zero & Super Soco.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

262 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as opiniões

(262)

44 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Excellent customer service from Joe

I have just purchased my second bike from Wheels this year. A big thank you to Joe on both occasions, you have the patience of a saint and your assistance throughout the whole process was outstanding. I will be back when I am looking for an upgrade

7 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

First class dealer

After visiting competitors on my search for a bike, wheels was a breath of fresh air. Outstanding service from Phil while choosing a bike and completing the purchase.
Thank you Phil, loving the bike.

7 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Financed a beautiful triumph street…

Financed a beautiful triumph street triple with help from Joe. He organised all the paperwork super quickly allowing me on the road in under a week! Super clear explaining everything and any questions I had were answered in great detail.

25 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Wheels - Great service

My first experience using Wheels and Just collected my new Aprilia Tuono V4 Factory. Joe made everything super simple, from test ride, trading my previous bike in to collection with next to no fuss and constant updates from initial order.

24 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Bike purchase

Part exed my old bike for new one, Joe the sales guy was looking after me top service as always from these lads, great communication as always, fast delivery good prices. Brought 5 or 6 bikes from here previously will always go back! Cheers!

23 de julho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Just called wheels to get my bike…

Just called wheels to get my bike serviced 24 plate and they quoted £675 for a service no wonder they offer life time warranty phoned another dealership £320 big difference never going back there stick you warranty where the sun don't shine

21 de julho de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Was looking for a Ducati Scrambler 800…

Was looking for a Ducati Scrambler 800 as my next bike. A part exchange was at the forefront of the deal.
Wheels had what seemed the ideal bike with the right model, mods, mileage and price. My contact was Joe Scott who provided me with all the answers to the questions asked. A subsequent walk round video clinched it for me and we continued our discussions to a part exchange deal.
Despite this being an online purchase (I'm three hours away) I'm delighted with the overall experience: the communication, ease of the process to purchase, and Joes' involvement. (and even when he wasn't available he still made sure that I was kept informed).
Oh, I love the bike and would happily work with Wheels again should the opportunity arise.

10 de julho de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Purchased a honda Goldwing

Purchased a honda Goldwing, unfortunately had issues that wasn't apparent until it was rode home,
reported the issues was promptly collected and checked over and delivered,
unfortunately the problem happened again and another problem also showed up

Promptly collected again offered to fix it and give me a 1 Years honda warranty as an apology but opted to return for a refund that they did without argument/hesitation

Very friendly and accommodating customer service

21 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Wheels, Peterborough Customer service and support

From the moment, I walked into Wheels, Peterborough, which I searched online for Triumph Tiger 1200 SE Alpine which I decided on which motorbike to enquire about.
I was directed by a member of staff to Joe Scott, he instantly was attentive and asked me to show him what motorbike, I was thinking of getting explaining to him that leg reach was tip toes, he mentioned a lowering kit that was available in which came in two kits 20 and 40 mm.
I part exchange my motorbike, sign a few online forms which were straightforward even change the collection date a week earlier which Joe was very happy to do, on the collection day he showed and explained the controls and back history of the motorbike.
A very smooth and easy process at Wheels, Peterborough made even more by the friendly, informative staff.
A very happy customer.

3 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic buying experience with…

Fantastic buying experience with Wheels. I had the pleasure of dealing with Joe. I spotted a Supersport 950s but was buying without seeing in person. I was given a thorough walk around video, all of my queries were answered, nothing seemed to be a problem. They held the bike for me when I was unable to take delivery as quickly as I had hoped, and the bike arrived in amazing condition. As I have bought the bike without seeing, there is also a 14 day cooling off period if I change my mind or am unhappy. Amazing service all round, and all with really friendly communication. Would definitely buy from Wheels again.

4 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Bought my Triumph street triple 2 weeks…

Bought my Triumph street triple 2 weeks ago and collected it last friday. Special shout out to Joe for making sure the bike went through the workshop as quickly as possible. Great service from start to finish will definitely shop here again when the time comes

13 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I've just bought my new Kawasaki…

I've just bought my new Kawasaki eliminator from wheels, I saw it online and was emailing Joe Scott about it, he was very helpful and helped my with all my questions. It was lovely to go into the shop and meet him to find I have bought a bike from him before😃

21 de junho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Shocking after-sales support

I purchased a 2006 Honda ST1300 from Wheels Motorcycles and unfortunately experienced a significant mechanical failure shortly after purchase — the clutch failed during a ride and the bike required a new slave cylinder, among other repairs. A full inspection also uncovered worn spark plugs, a dirty air filter, and an oil leak. The total repair cost came to £1,100.

I raised my concerns with Wheels, citing my rights under the Consumer Rights Act 2015. Despite multiple attempts to resolve the issue, I was told they would only inspect the bike if I paid further charges. Their final response was to offer just £82.78 — the cost of the slave cylinder part — as a goodwill gesture. There was no apology or meaningful effort to address the overall condition of the bike.

I also found their reasoning around the warranty contradictory: they referenced the warranty as a basis for denying further liability, while at the same time stating the fault wouldn’t have been covered under it anyway. This lack of consistency and accountability was very frustrating.

The tone of their response felt dismissive and showed little regard for customer care or after-sales support. I’ve chosen not to pursue the matter further due to the emotional toll it has taken — but I will not be returning as a customer.

I’m sharing my experience so others can make informed decisions. If you’re considering buying from Wheels Motorcycles, I would strongly recommend having any vehicle independently inspected before purchase, and being cautious about post-sale support.

16 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Quick and easy

Quick and easy. No hassles. Even had an engine warning issue with my trade in and honoured the price given before and carried on. Ask for Joe at Suzuki.

3 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great service from Joe Scott from my…

Great service from Joe Scott from my initial telephone conversation through to delivery my bike arrived in superb condition before the estimated time thoroughly recommend Joe and wheels motorcycles

28 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

New Bike Purchase

I have Just purchased a new Aprilia RS660 from Wheels in Peterborough. I dealt with Joe Scott who made the the transaction super simple & straight forward. If you're looking at any bikes at Wheels in Peterborough have a chat with Joe, great bloke & service

24 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Purchased a new Aprilia RS with help of…

Purchased a new Aprilia RS with help of Joe S. couldn’t be more pleased, the time and attention took to make sure all went smoothly. And the attention to detail giving the bike an extra clean as well as advice on good upkeep. Couldn’t be happier. Will use again.

21 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Would recommend!

Due to previous issues, I'm always nervous when buying a bike from a distance, but my recent experience with Wheels Motorcycles has been first class. Thumbs up to Joe for keeping me up to speed with the process.

14 de maio de 2025
Opinião espontânea

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