Earlier this week thought I had found a monthly parking spot but because of availability it didnt work out. I was being helped through this by Abigail Abesamis from spacer.com. She was professional an... Ver mais
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Leia as opiniões dos outros
The web site is clear and easy to use. At first, I would have liked a quicker access to customer service, but, after employee JA got involved - they were great! Very prompt, thorough and professio... Ver mais
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Misinformation about visiting 24hrs prior to start of parking. Can't change vehicle from compact ( space issued per website) vs type of vehicle i have a pickup
A empresa respondeu
Carmen Cadilo provided me excellent customer service, correcting an error that was on my part and refunding a subsequent monthly charge days after it appeared. I thought there'd be an issue or a bat... Ver mais
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Informações sobre a empresa
Sobre WhereiPark
Escrito pela empresa
WhereiPark is an online marketplace that connects people looking for parking with those who have vacant spots (individuals, parking operators or property owners).
WhereiPark makes it incredibly simple to find a parking spot and reserve it online. If you have a single vacant parking spot or thousands of vacant spots, WhereiPark offers a performance based marketing tool to help you quickly find someone to rent your spot.
Informações de contacto
Estados Unidos da América
- 415 480 7275
- support@whereipark.com
- whereipark.com
4,7
Excelente
172 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Easy, Inexpensive, and Remarkable Customer Service
Easy monthly parking in a secured apartment building garage for about 1/3 of what I was paying previously on my own building. Great communications start to finish, including on weekends. They even let me terminate my contract without the mandatory one month notice when I sold my vehicle. Excellent experience top to bottom, and I'd highly recommend working with WhereiPark if you need parking. In an industry where customer care isn't usually a top priority, WhereiPark really stood out as amazing.
10 de agosto de 2025
Opinião espontânea
Resposta da WhereiPark
Thank you so much for your kind words, Matt! We’re thrilled to hear that you had such a smooth and positive experience with WhereiPark — from the affordability and convenience to the customer service. It means a lot to know we stood out and made parking easy for you.
We really appreciate your recommendation, and we’re here anytime you need us again!
Great support to list my spot for the first time
I was new to Spacer and wanted to list a garage spot that I own. Abigail was super helpful to answer a long list of questions that I had. She also coordinated a negotiation between me and a potential renter so that we reached a quick rental agreement that worked best for all parties. Thanks!
7 de agosto de 2025
Opinião espontânea
Resposta da WhereiPark
Thank you for sharing your experience! We’re so glad Abigail could guide you through listing your spot and help make the rental process smooth and successful. We’ll be sure to pass along your kind words to her — she’ll be thrilled to hear them!
– The WhereiPark Team
The best support I’ve ever experienced . For real.
Recently I reached out to the support team regarding an unsafe and unsanitary issue in my designated parking lot. This issue had been there beginning my first day, June 2025, and I was shocked to see that no one had addressed it. It began as about a 6ft radius of dirty water which prevented parking there. It was leaking from somewhere obviously because each day it would grow slightly bigger and was getting an odor, thereby eliminating many other parking spots.. I asked security 2 times what happened and they responded that they didn’t know anything about it. I left a message for the rental office, finally, but never got a call back.
Finally I emailed WhereIPark support and immediately heard back from Abigail with a very courteous note and a promise to get right on it. I then was copied on her note to the building.
The very next day there was equipment of different sorts starting the cleaning process and the elimination of water. Within one week it is 100% cleans and dry and there are now an abundance of spots to park!
I was so impressed and so surprised to get such amazing and quick customer service, and I even showed my friends the emails and they were amazed as well!
Abigail also was the person who stayed on the phone with me last June when I was having navigation issues in setting up my account. I remember her kindness and patience! If the entire team is all like this I will be a customer forever.
21 de julho de 2025
Opinião espontânea
Resposta da WhereiPark
Thank you for such an amazing review! We’re so glad Abigail could help resolve the issue quickly and leave such a positive impression. We’ll be sure to share your kind words with her and the team!
– The WhereiPark Team
Helpful information
Your assistance in helping me find suitable parking and exploring various options in the area I'm planning to move to was truly invaluable. Thank you, JA!
6 de agosto de 2025
Opinião espontânea
Resposta da WhereiPark
Thank you so much for your kind words! We’re thrilled to hear that JA was able to assist you in finding the right parking and exploring your options. Wishing you a smooth move to your new area—if you need anything else, we’re always here to help!
Warm regards,
The WhereiPark Team
Great job by Customer Rep Kaye
The customer service Rep Kaye was very cooperative and helpful to resolve the issue of parking. Her prompt response is very much appreciated.
5 de agosto de 2025
Opinião espontânea
Resposta da WhereiPark
Thank you so much for your kind words! We're thrilled to hear that Kaye was able to assist you and provide a prompt and helpful experience. We'll be sure to pass along your appreciation to her. If you ever need assistance again, we're just a message away!
Seattle 24/7 Parking
The web site is clear and easy to use.
At first, I would have liked a quicker access to customer service, but, after employee JA got involved - they were great! Very prompt, thorough and professional support and communication.
I would recommend 'Where I Park' to others.
Sincerely,
Mark Alexander
1 de agosto de 2025
Opinião espontânea
Resposta da WhereiPark
Thanks so much for your kind words and honest feedback! We're glad JA was able to assist you and that you found our site easy to use. We appreciate the recommendation and look forward to helping you again in the future!
JA was quick in response and truly …
JA was quick in response and truly understood customer’s needs. I’ll definitely keep WhereiPark in mind and recommend it to friends looking for a great parking option.
31 de julho de 2025
Opinião espontânea
Resposta da WhereiPark
Thank you so much for your kind words, Julie! We're thrilled to hear that JA was able to assist you quickly and understand your needs. We truly appreciate you keeping WhereiPark in mind and recommending us to others—it means a lot!
If there's anything we can help with in the future, don’t hesitate to reach out.
Rented a space for 4 months with 24-hr…
Rented a space for 4 months with 24-hr accessibility. Although after-hours access was a bit awkward, the level of security for a car that was only able to be used on weekends was totally worth it.
29 de julho de 2025
Opinião espontânea
Resposta da WhereiPark
Thank you for sharing your experience, Mot! We're glad to hear the security of the space met your needs, especially for a weekend vehicle. We appreciate your feedback about after-hours access and will take that into account as we continue working with our partners to improve the overall experience.
If you need parking again in the future, we’d be happy to help!
Super helpful
30 de julho de 2025
Opinião espontânea
Resposta da WhereiPark
Thank you so much for your kind words! We're glad to hear you found our service super helpful. If there’s anything else we can assist you with, feel free to reach out anytime.
We truly appreciate your support!
JA got back with quick responses and…
JA got back with quick responses and resolved the issue quickly by switching to another garage and everything worked out perfectly for us in the end.
27 de julho de 2025
Opinião espontânea
Resposta da WhereiPark
We're thrilled to hear that Ja was able to respond quickly and resolve the issue smoothly. It's great to know everything worked out perfectly in the end. We'll be sure to share your feedback with Ja—your experience means a lot to us!
Good Support
Abigail made the process of getting garage space efficient and painless. She helped escalate when where I park put my start date incorrect and immediately verified and booked the parking spot for me. Thank you Abigail!
25 de julho de 2025
Opinião espontânea
Resposta da WhereiPark
Thanks so much for the review! We're glad Abigail was able to sort things out quickly and get you set up without a hitch. Let us know if you ever need anything else!
5/5 service
5/5 service, for either booking or canceling
Special thanks to Abigail
23 de julho de 2025
Opinião espontânea
Resposta da WhereiPark
Thank you so much for the 5/5 rating! We're glad to hear you had a smooth experience with both booking and canceling. We'll be sure to pass along your kind words to Abigail—she’ll be thrilled to hear them!
We truly appreciate your support!
JA is helpful!!!
JA is efficient and was quick to resolve my request.
22 de julho de 2025
Opinião espontânea
Resposta da WhereiPark
Thank you for your kind feedback, JAH!
We’re proud to have JA on the team—efficiency and excellent support are exactly what we strive for. I’ll be sure to pass along your message. Please don’t hesitate to reach out again if you need anything!
Website is a little finicky but the…
Website is a little finicky but the customer support, specifically JA was amazing at helping me set up my bookings and getting me all the information I needed.
13 de julho de 2025
Opinião espontânea
Resposta da WhereiPark
Thank you for your feedback! We’re sorry to hear the website gave you a bit of trouble, but we’re thrilled that JA was able to support you through the process and get everything sorted. We’ll definitely share your kind words with them!
If you run into any other issues or have questions in the future, we’re always here to help.
Kaye was a great customer service rep…
Kaye was a great customer service rep and this company was honest and allowed me to cancel when things didn't work out.
11 de julho de 2025
Opinião espontânea
Resposta da WhereiPark
Thank you for the kind words! We're so glad Kaye was able to provide great support and that you had a positive experience with our team’s transparency and flexibility.
We hope to assist you again in the future if the need arises. All the best!
Great Company! Great People!
I've been a Where I-Park customer for several years. They have the greatest customer service and Abigail has always been there to sort out the very few (2) parking issues I've entailed. She went above and beyond to execute my final refund when I finally retired and had to give up my space.
I highly recommend Where I-Park.
10 de julho de 2025
Opinião espontânea
Resposta da WhereiPark
Thank you so much for your kind words and for being a loyal Where I-Park customer over the years, Patricia.
We’re really glad to hear that Abigail was able to help and that you had a great experience with our team. We’ll make sure to pass along your message to her.
Wishing you all the best in your retirement, and thanks again for recommending Where I-Park!
Resposta da WhereiPark
Thank you so much for the kind words! We're glad to hear JA was quick and helpful. We'll be sure to pass along your feedback — it means a lot!
Excellent experience with WhereIPark…
Excellent experience with WhereIPark and everything was easy and smooth. Also, my customer agent interactions with Abigail worked well! Recommend.
27 de junho de 2025
Opinião espontânea
Resposta da WhereiPark
Thank you so much for the kind words! We're thrilled to hear that your experience with WhereiPark was smooth and easy. We'll be sure to pass along your great feedback to Abigail—she’ll be happy to hear it! We truly appreciate the recommendation and look forward to helping you again in the future.
Customer support I received from Kay…
Customer support I received from Kay was super helpful. Although the responses were not immediate Kaye really helped to get my employees parking spaces ready.
24 de junho de 2025
Opinião espontânea
Resposta da WhereiPark
Thank you for your feedback, Marcella! We're glad to hear that Kaye was able to assist you and help get your employees' parking spaces arranged. We appreciate your patience with the response times and are happy the support met your needs in the end.
We'll be sure to pass your kind words along to Kaye!
Prompt customer service
Prompt customer service, easy to use site. Had a minor issue with my parking space that was resolved immediately. Would use this service again.
24 de junho de 2025
Opinião espontânea
Resposta da WhereiPark
Thank you for your kind feedback, Andrew! We're glad to hear you found the site easy to use and that our team was able to resolve the issue with your parking space quickly.
We appreciate your support and look forward to serving you again in the future!
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