Earlier this week thought I had found a monthly parking spot but because of availability it didnt work out. I was being helped through this by Abigail Abesamis from spacer.com. She was professional an... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The web site is clear and easy to use. At first, I would have liked a quicker access to customer service, but, after employee JA got involved - they were great! Very prompt, thorough and professio... Ver mais
A empresa respondeu
Misinformation about visiting 24hrs prior to start of parking. Can't change vehicle from compact ( space issued per website) vs type of vehicle i have a pickup
A empresa respondeu
Carmen Cadilo provided me excellent customer service, correcting an error that was on my part and refunding a subsequent monthly charge days after it appeared. I thought there'd be an issue or a bat... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre WhereiPark
Escrito pela empresa
WhereiPark is an online marketplace that connects people looking for parking with those who have vacant spots (individuals, parking operators or property owners).
WhereiPark makes it incredibly simple to find a parking spot and reserve it online. If you have a single vacant parking spot or thousands of vacant spots, WhereiPark offers a performance based marketing tool to help you quickly find someone to rent your spot.
Informações de contacto
Estados Unidos da América
- 415 480 7275
- support@whereipark.com
- whereipark.com
4,7
Excelente
172 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
JA was super helpful and assisted me…
JA was super helpful and assisted me beyond my expectation. The response time was amazing. Thank you JA.
6 de junho de 2025
Opinião espontânea
Resposta da WhereiPark
Thank you so much for your kind words! We're thrilled to hear that JA was able to exceed your expectations and assist you effectively. If you need anything in the future please don't hesitate to reach out.
JA - Customer Support Specialist has taken care of the issues immediately and I really appreciate it.
JA - Customer Support Specialist has taken care of the issues immediately and I really appreciate it.
Thanks,
Sarath
4 de junho de 2025
Opinião espontânea
Resposta da WhereiPark
Thank you for your kind feedback! We're glad that JA resolve the issue quickly. Your appreciation means a lot, if you need further assistance please don't hesitate to reach out.
JA was extremely proficient and…
JA was extremely proficient and resolved my concern in record time. I am dealing with a tough situation and this just made my life easier during this time.
3 de junho de 2025
Opinião espontânea
Resposta da WhereiPark
Thank you so much for your review, Ujjwal! We’re really happy to hear that JA was able to resolve your concern quickly and provide support when it mattered most.
We'll make sure JA sees your feedback — it's exactly the kind of impact we strive for. If there’s anything else we can do, please don’t hesitate to reach out.
Prompt response and resolution of the…
Prompt response and resolution of the issue!
24 de maio de 2025
Opinião espontânea
Resposta da WhereiPark
Thank you! We’re glad we could resolve the issue quickly for you. Don’t hesitate to reach out if you need anything else.
Abigail Abesamis and JA were very…
Abigail Abesamis and JA were very helpful in making sure I received my refund. When there were issues they continued to work with me until the transaction was completed. Thank you both!!
20 de maio de 2025
Opinião espontânea
Resposta da WhereiPark
Thank you so much for your kind words! We're thrilled to hear that Abigail Abesamis and JA were able to assist you and ensure everything was resolved smoothly. Your satisfaction means a lot to us, and we appreciate you taking the time to share your experience. We'll be sure to pass along your thanks to both of them!
Bryan was amazing efficient calm and…
Bryan was amazing efficient calm and helpful wouldn’t of asked for a better customer service representative
21 de maio de 2025
Opinião espontânea
Resposta da WhereiPark
Thank you so much for the kind words! We're thrilled to hear that Bryan was able to provide you with such efficient and helpful service. We’re lucky to have him on the team, and we’ll be sure to pass along your feedback—it’ll make his day!
If there's anything else you need, we’re always here to help.
a Human-First company - thank you!
In an age of automated AI customer service, centering real humans who are helpful and responsive is wonderful. JA has been such a wonderful help across my "Where I Park" experience. Many thanks to you all.
20 de maio de 2025
Opinião espontânea
Resposta da WhereiPark
Thank you so much for your thoughtful review! In a time where automation is everywhere, we truly believe that real human connection makes all the difference and we're so glad that JA could be that person for you.
We’ll be sure to share your kind words with JA and the rest of the team. It means a lot to us that your WhereiPark experience has been a positive one.
Great parking experience for a year
I’ve parked here for a year and had a great experience. JA was amazing and helped me out with my concern very much! Overall my experience was great, a little expensive but that’s just DC for you… 10/10 recommend.
17 de maio de 2025
Opinião espontânea
Resposta da WhereiPark
Thank you for the awesome review! We're so glad to hear you had a great year with us, and it's fantastic to know that JA was able to help with your concern. We'll definitely share your shoutout with them! We hear you on the pricing—DC can be tough—but we really appreciate your understanding and your recommendation means a lot. Thanks again, and take care!
Great customer service and JA helped me…
Great customer service and JA helped me till the end.
I’m grateful for your support and service
17 de maio de 2025
Opinião espontânea
Resposta da WhereiPark
Thanks so much! We're really glad JA could help you from start to finish. We truly appreciate you choosing us!
Joy is knowledgeable
Joy is knowledgeable, patient and other wonderful adjectives she truly deserved. She is an asset to your company.
13 de maio de 2025
Opinião espontânea
Resposta da WhereiPark
Thank you for your kind words about Joy, Reymond. We’re proud to have her on our team and appreciate you taking the time to share your experience.
JA helped me continue my parking lease…
JA helped me continue my parking lease after I had accidentally cancelled the booking. It was all done in a matter of minutes. Really appreciate the help!
10 de maio de 2025
Opinião espontânea
Resposta da WhereiPark
Thank you for the kind words, Maria! I'm really glad I could help you get your parking lease sorted out quickly. Don't hesitate to reach out if you need anything else!
Kaye was great!
Kaye went out of her way to help answer my question, address my concern, and make sure that I was completely clear on the next steps. Responses were very prompt, I’m shocked at how quickly she would get back to me.
21 de abril de 2025
Opinião espontânea
Resposta da WhereiPark
Thank you so much for your kind words! I'm thrilled to hear that Kaye was able to support you so thoroughly and promptly. We take pride in delivering clear and responsive service, and it's wonderful to know she made a positive impression. I’ll be sure to pass your feedback along to her—it will mean a lot.
Phenomenal service from everyone
Phenomenal service from everyone. The representatives listened, went above and beyond to help me, and together we all reached solutions I couldn’t have found without their help. I really appreciate the convenience of getting a human on the phone as quickly as I can with whereipark!! thank you
10 de abril de 2025
Resposta da WhereiPark
Thank you so much for your kind words! We're thrilled to hear our team was able to support you and help find the right solutions. We truly appreciate your feedback—and we're always here if you need anything!
Easy process and great support
Easy process and great support. The booking was smooth and by next day I received my parking pass. The transaction couldn’t have been smoother. I emailed support to ask some questions and JA addressed all of my concerns quickly. Great experience.
9 de abril de 2025
Opinião espontânea
Resposta da WhereiPark
Thanks so much for the kind words! We’re glad to hear the process was smooth and that JA was able to help with your questions. We appreciate you taking the time to share your experience!
JA was great and helped me with what I…
JA was great and helped me with what I needed help with.
9 de abril de 2025
Opinião espontânea
Resposta da WhereiPark
Thank you for the great review! We're so happy to hear that JA was able to assist you and provide the help you needed. We’re proud to have such a great team!
Thanks for choosing WhereiPark, and we look forward to helping you again in the future!
My bank refuses to authorize charge to…
My bank refuses to authorize charge to your site.
Problem was resolved with whereipark
6 de abril de 2025
Resposta da WhereiPark
We’re sorry you had trouble with the payment, but we’re glad to hear it’s now resolved. If anything else comes up, our support team is always here to help.
Thanks again for bringing it to our attention!
You guys are great
You guys are great! Timely and informative and most of all personable, considerate, and kind in all your responses. Thank you!
8 de abril de 2025
Resposta da WhereiPark
Thank you for the great feedback! We're so glad to hear you had a positive experience with us. We truly appreciate your kind words.
Ja has been so so helpful and such a…
Ja has been so so helpful and such a competent and kind human being! Grateful to have interacted with him for this experience.
4 de abril de 2025
Opinião espontânea
Resposta da WhereiPark
Thank you so much for the lovely review! We're thrilled to hear that JA made such a positive impact on your experience. We'll be sure to pass along your kind words—JA is a gem! We're grateful you chose WhereiPark and hope to assist you again in the future.
Great experience easy
15 de janeiro de 2025
Resposta da WhereiPark
Thank you for the 5-star review! We’re so glad to hear that you had an easy and great experience. We’re always here if you need anything in the future!
Privacy, Good neighbourhood, safe environment.
Peaceful, Quiet, Safe environment, Nice tenant neighbourhood.Thanks to whereipark.com
1 de fevereiro de 2025
Resposta da WhereiPark
Thank you for the wonderful review! We’re so glad to hear that you feel safe and at ease in your parking space. We truly appreciate your feedback and are happy you found the perfect spot through whereipark.com!
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.