Whisky Nights Opiniões 

Resposta da Whisky Nights

18/10/2024

Dear Sunja Kim,

We are delighted to hear that you had a positive experience with your recent purchase from Whisky Nights. Your kind words mean a lot to us.

Thank you again for choosing Whisky Nights. We hope to see you again soon.

Sincerely,

The Whisky Nights Team

Resposta da Whisky Nights

6/09/2024

Dear Peter,

We are thrilled to hear your experience with Whisky Nights. Your kind words about our service, communication, and shipping mean a lot to us.

It's our goal to provide the best possible experience for every customer, and it's rewarding to know that we've achieved that in your case.

Thank you again for your support.

Sincerely,

The Whisky Nights Team

Resposta da Whisky Nights

9/08/2024

Dear Tom,

Thank you for taking the time to share your experience with Whisky Nights. We apologize for the unexpected customs cost you encountered.

We trust that you had a chance to review the shipping costs before placing your order. Since this is an international air shipment from Japan to Europe, shipping fees can be higher than those from domestic or neighboring countries. We appreciate your understanding and want to reassure you that we've worked hard to keep our product prices reasonable.

We're truly sorry to hear about the unexpected 38 euro charge for the three bottles of whisky you purchased. We understand that unexpected charges can be frustrating. As this might be your first international alcohol purchase, we want to clarify that customs duties and taxes are standard for imported goods. We always inform customers of these potential costs upfront. Unfortunately, these fees are determined by your government and are out of our control.

We strive to provide clear information and excellent customer service and appreciate your understanding and hope you will give us another opportunity to provide you with a better experience.

Sincerely,

The Whisky Nights Team

Resposta da Whisky Nights

3/08/2024

Dear Graeme,

We are absolutely thrilled to hear that your experience with Whisky Nights was exceptional. Your kind words about our team going above and beyond to resolve the issues with your order mean the world to us.

Thank you for choosing Whisky Nights and for taking the time to share your positive feedback. We look forward to serving you again in the future.

Sincerely,

The Whisky Nights Team

Resposta da Whisky Nights

Actualizada a 3/08/2024

Dear Graeme,

Thanks so much for taking the time to share your Whisky Nights experience on Trustpilot. We're delighted to hear you had such a smooth experience.

We noticed you placed two orders and were happy to combine them, saving you on shipping. While it's not always possible, we strive to find these opportunities whenever we can.

We're thrilled to hear your delivery arrived promptly to Australia and that our communication was smooth.

We hope you're enjoying your whisky selections. For future reference, please feel free to reach out to us anytime if you have any questions about different whiskies or need help placing an order.

Slàinte,

The Whisky Nights Team

Resposta da Whisky Nights

Actualizada a 3/08/2024

Dear Christopher,

Thanks so much for leaving Whisky Nights such a fantastic review. We're thrilled to hear you found a great price on the whisky you were looking for and that shipping to the UK went smoothly.

At Whisky Nights, we pride ourselves on offering competitive prices and a hassle-free shopping experience for all our customers around the world.

If you're ever on the hunt for another dram, be sure to check out our extensive selection – we're always adding new and exciting whiskies.

Slàinte,

The Whisky Nights Team