Wickey GmbH & Co. KG Opiniões 744

TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I had been researching climbing frames for quite some time when I came across Wickey. Their customer reviews were fab, the website was so easy to use and a fantastic sale on making superb quality clim... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I did lots of research on which company to go for and loved Wickey, their colour options and designs were gorgeous. However, we were sent the wrong colour accessories, when I messaged them they then s... Ver mais

Classificada 4 em 5 estrelas

The website was easy to navigate and once I'd worked out how to log in, I liked that you could select products onto a wishlist to compare them. Because the monkey bars are a big financial outlay, this... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

There was clear communication from ordering to delivery. Emails were answered within hours. Delivery was great, packaged really well. The wood is thick and of a high standard quality. Instructions wer... Ver mais

Informações sobre a empresa

  1. Loja de jogos

Escrito pela empresa

Enchant your children with a Wickey climbing frame for happy outdoor moments ☀ Slide ✓ Swing ✓ Sandbox ✓ 10-year warranty • Free shipping ➤ Order now!


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

744 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 12% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

We bought the storm flyer

We bought the storm flyer , and its brilliant. Really strong well made product. Very communication from the seller , shipped so quick . Would definitely buy more from them .

9 de março de 2026
Opinião espontânea
logótipo da Wickey GmbH & Co. KG

Resposta da Wickey GmbH & Co. KG

Thank you very much for your positive feedback. We’re delighted that you’re satisfied and wish you lots of fun enjoying your outdoor adventures.

Classificada 1 em 5 estrelas

I did lots of research on which company…

I did lots of research on which company to go for and loved Wickey, their colour options and designs were gorgeous. However, we were sent the wrong colour accessories, when I messaged them they then sent the wrong ones again, I messaged another time and they finally sent the right colours but then when unwrapping the slide we discovered it was badly damaged and unsafe to fit and play with, we are also missing some wood pieces and no ones answering my messages. Our climbing frame and slide are too dangerous to use and we have a massive box of parts and a broken slide waiting to be collected. I’ve called twice but the line breaks two seconds after connecting my call and no one’s responding to my emails. I’m shocked at how they’re running this company.

25 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Easy Peasy

I think the options and visuals were really easy to use for peace of mind
Payment options also super for parents!!
Nice
Free delivery too!

11 de março de 2026
Opinião espontânea
logótipo da Wickey GmbH & Co. KG

Resposta da Wickey GmbH & Co. KG

Thank you so much for your feedback. We're glad to hear, that you like the options and visuals. Wish you a lot of fun with the product.

Classificada 5 em 5 estrelas

Ordering was simple and easy

Ordering was simple and easy, sale price was reasonable. Let’s hope we get the same once the product arrives. Two very excited boys.

9 de março de 2026
Opinião espontânea
logótipo da Wickey GmbH & Co. KG

Resposta da Wickey GmbH & Co. KG

Thank you so much for your feedback. We're glad to hear that you like it. Wish you a lot of fun with the product.

Classificada 5 em 5 estrelas

Ordering a New Climbing Frame

I had been researching climbing frames for quite some time when I came across Wickey. Their customer reviews were fab, the website was so easy to use and a fantastic sale on making superb quality climbing frames even better prices. Ordering was really easy and they even sent a discount code on sign up. Would definitely recommend Wickey if your looking for a climbing frame from a reputable business.

8 de março de 2026
Opinião espontânea
logótipo da Wickey GmbH & Co. KG

Resposta da Wickey GmbH & Co. KG

Thank you so much for your feedback. We're glad to hear that you like it. Wish you a lot of fun with the product.

Classificada 5 em 5 estrelas

Ordering the Wickey Smart Hero

I have just ordered the Wickey Smart Hero for my child’s 3rd birthday party. Ordering and selecting the frame was very easy. However I would have liked a more detailed measurement picture for each frame to help me work out which fits into my garden the best

7 de março de 2026
Opinião espontânea
logótipo da Wickey GmbH & Co. KG

Resposta da Wickey GmbH & Co. KG

Thank you so much for your feedback. Wish you a lot of fun with the product.

Classificada 5 em 5 estrelas

It was easy to use the web site for…

It was easy to use the web site for signing up, choosing and ordering. The different ways to pay was a great help and if I needed to know anything, the FAQ, was very helpful.

5 de março de 2026
Opinião espontânea
logótipo da Wickey GmbH & Co. KG

Resposta da Wickey GmbH & Co. KG

Thank you so much for your feedback. Wish you a lot of fun with the product.

Classificada 5 em 5 estrelas

Easy to order and clear pictures

Easy to order and clear pictures.
Easy to add on additional parts.

27 de fevereiro de 2026
Opinião espontânea
logótipo da Wickey GmbH & Co. KG

Resposta da Wickey GmbH & Co. KG

Thank you for the feedback. We wish you a lot of fun with the product.

Classificada 5 em 5 estrelas

Great product selection on Wickey

Great product selection on Wickey! Easy to navigate and place the order.

27 de fevereiro de 2026
Opinião espontânea
logótipo da Wickey GmbH & Co. KG

Resposta da Wickey GmbH & Co. KG

Thank you for your feedback! We wish you a lot of fun with the product

Classificada 4 em 5 estrelas

Easy to navigate

Easy to navigate, good options to pay at point of purchase

26 de fevereiro de 2026
Opinião espontânea
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Resposta da Wickey GmbH & Co. KG

Thank you for your feedback. We are really happy to hear that. Wish you a lot of fun with your product.

Classificada 5 em 5 estrelas

So far so good

Easy to use website, great choice of configurations and clear add-ons. Also great that the teenagers can use the products!

23 de fevereiro de 2026
Opinião espontânea
logótipo da Wickey GmbH & Co. KG

Resposta da Wickey GmbH & Co. KG

Thank you for your feedback! We wish you a lot of fun with the product

Classificada 5 em 5 estrelas

Trust worthy website

Fantastic website, I feel confident about buying products off this website as the descriptions and guarantees are amazing and fill me with trust when buying items for my children. Thank you

15 de fevereiro de 2026
Opinião espontânea
logótipo da Wickey GmbH & Co. KG

Resposta da Wickey GmbH & Co. KG

Thank you so much for your feedback. We are very happy to hear that and wish you a lot of fun with the product.

Classificada 5 em 5 estrelas

Greta Disney themed play areas

14 de fevereiro de 2026
Opinião espontânea
logótipo da Wickey GmbH & Co. KG

Resposta da Wickey GmbH & Co. KG

Thank you for your feedback. We are glad that you like the Disney themed play areas. Have a lot of fun with your product

Classificada 5 em 5 estrelas

Easy to understand and use the website

Easy to understand and use the website. Clear options and multiple choices available. This is the second climbing frame I’ve bought and I highly recommend this company.

1 de fevereiro de 2026
Opinião espontânea
logótipo da Wickey GmbH & Co. KG

Resposta da Wickey GmbH & Co. KG

Thank you so much for your feedback! We're glad that you are happy with the climbing frames. Have a lot of fun with it.

Classificada 4 em 5 estrelas

Using the wishlist

The website was easy to navigate and once I'd worked out how to log in, I liked that you could select products onto a wishlist to compare them. Because the monkey bars are a big financial outlay, this helped so I could come back and think about it carefully. Once I'd made my decision, buying the product itself was simple and intuitive, easy to follow.

24 de janeiro de 2026
Opinião espontânea
logótipo da Wickey GmbH & Co. KG

Resposta da Wickey GmbH & Co. KG

Thank you so much for your review! We’re thrilled and wish you lots of fun with your product.

Classificada 5 em 5 estrelas

Easy website to use

23 de janeiro de 2026
Opinião espontânea
logótipo da Wickey GmbH & Co. KG

Resposta da Wickey GmbH & Co. KG

Thank you so much for your review! We’re thrilled and wish you lots of fun with your product.

Classificada 5 em 5 estrelas

Great experience excellent company

Really easy clear to navigate website. Have bought from them before and was also a very easy transaction. Really pleased with high quality goods

21 de janeiro de 2026
Opinião espontânea
logótipo da Wickey GmbH & Co. KG

Resposta da Wickey GmbH & Co. KG

Thank you so much for your review! We’re thrilled and wish you lots of fun with your product.

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