Wifi Hire Opiniões 

305
TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great emergency short term option, we move home and couldn't get an engineer out to the new house for 2 weeks. Router arrived quickly, easy to set up and the speed was great, no issues working from ho... Ver mais

Classificada 5 em 5 estrelas

Very easy to obtain and set up. Good wifi speed and no issues with connection. Easy cost free to the customer to return and very prompt issue of deposit refund. Couldn't fault this in any way. Reall... Ver mais

Classificada 5 em 5 estrelas

Brilliant service the WiFi worked perfectly. Brilliant communication when I emailed asking questions staff very friendly they answer quickly. I’d definitely recommend them if you need temporary WiFi.... Ver mais

Classificada 1 em 5 estrelas

I was charged £80+ for two days of not great connection. They wouldn't give my deposit back. I couldn't get to a post office immediately after using, so they got the router back a few days late,... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Operador de Internet

Escrito pela empresa

Hire Temporary Wifi internet device to get short-Term internet in the United Kingdom. Wifi Hire provides you with wifi internet device rental for home and business.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

305 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 95% das suas opiniões negativas

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4,2

Todas as opiniões

(305)

133 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Excellent from start to finish

Excellent from start to finish. So so simple. Plug in and away you go. For a short term fix during a house move it was ideal. Returns label sent with parcel and refund of deposit issued same day it arrived back. Would highly recommend

18 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer service

I accidentally got my dates wrong and they promptly emailed me. In the end I chose to cancel and I got a full refund a couple hours later. Very good customer service!

16 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

It saved me during a move

It saved me during a move! I work from home and I HAD to have internet. I was havign some issues setting up broadband and this was a great alternative while I sorted everything out. It's not cheap by any means, but the value is in the convinience.

6 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great service!!!!

It was easy and quick to order, with the unit arriving the next day. Definitely got me out of a bind with I had a failure with my (former) wifi supplier.

Can't compliment the staff enough - very friendly and helpful with prompt replies to all my questions.

Thank you very much!

11 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

Great service! I needed a temporary WiFi service having moved home and awaiting Virgin to re-connect my service. My WiFi Hire unit arrived the day after I ordered. I plugged it in and immediately had WiFi service throughout our new house until Virgin hard wired our normal service. Many thanks WiFi Hire, appreciated your help!

13 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

5*’s all day long

5*’s all day long!

The router came next day and worked off the bat, we ran my computer and my husbands PS5 and he even got online gaming.

Seamless process and we are very happy with the service. We will recommend you to everyone!

Thank yo!

3 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I am so happy I found this company

I am so happy I found this company. I have 2 autistic kids and our electronics are essential for their regulation, so when we booked a holiday we were concerned about Internet access. I looked into adding data to their sims but for the amount we'd need it was going to be expensive and I didn't want to take out a contract on a portable wifi. Then I found wifi hire, it was everything I was looking for. It was cheaper than 5gb of add on data for 2 sim cards and would allow me and my husband Internet too. They provided everything from the mini router to the charging cable and a power bank plus a the return label. I hardest part was finding a post box. I cannot sing the praises of this company enough and will definitely be using them again if we have another holiday or if we move house, anytime I'm worried about not having interent access.

31 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I have used this company on several…

I have used this company on several occasions. They provide an excellent service: the router is delivered when they say it will, the return is simple, the deposit is returned quickly and the router works faultlessly. I rarely write reviews, but exceptional service and product prompts me to do so on this occasion.

20 de maio de 2025
Classificada 5 em 5 estrelas

Great service

I used Wifi Hire for the first time and the service was great, I would highly recommend

Thank you so much for your help

20 de maio de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Good temporary solution

Good temporary WiFi solution for our new business. Connection was decent most of the time. Not the fastest or strongest and very occasionally dropped out, but overall did what we needed it to do with very minor drops in service. We couldn't have got our business up and running for the first 2 weeks without it. Would recommend to anyone who needs short term WiFi in a pinch.

10 de abril de 2025
Classificada 1 em 5 estrelas

worst decision!

worst decision!
Do NOT USE this company's service. as many reviewers already said, i will add one more case: this device turns off automatically randomly, its battery cannot last more than 4 hours. and even plugged in with a portable powerbank, even it is on, the signal is very very poor and unstable. DO NOT USE IT!

9 de maio de 2025
Opinião espontânea
logótipo da Wifi Hire

Resposta da Wifi Hire

Hi KS,
Thanks for taking the time to give us your feedback. We sincerely apologise for any inconvenience experienced.

This has been investigated, and unfortunately, we can't find any order under your name on our system.

The portable device is to be charged for a minimum of 2 hours before usage or disconnecting it from a power source, so that it is fully charged before taking it out and about.

When the device is switched on, the icon lights appears on the surface of the device for a few minutes, then the icon lights disappears after a few minutes as a way to preserve the battery ( the device was manufactured this way to help prolong the battery power). The device is still connected to your gadgets and functional even when the lights disappear.

The portable device relies on there being a telecom mast within the area it is being used (similar to what mobile phones rely on), so when it is being used in remote locations or in areas without a telecom mast installation nearby, then you wouldn't be able to get reception in those areas until you get to a region/area with a telecom mast.

We use 4 of the top/major data providers for the supply of data. If you were experiencing telecommunication equipment failures at your location, I believe our customer service team member would have provided you with a replacement device on a different data provider with a better network coverage at your location.

We apologise for any inconvenience experienced.

Kind Regards
Wifihire.co.uk

Classificada 5 em 5 estrelas

Brilliant temporary broadband

We needed internet when we moved into new home and I was very apprehensive about this but I needn't have worried. It arrived, to a different address but we told them where it would be used so that it picked up the correct signal, we plugged it in and it worked. It was amazing. I needed to extend my hire so I just emailed and it was done. I would recommend to anyone

17 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Does what it says on the tin. Amazing bit of kit!

After moving house we needed temporary internet before BT could rock-up & install a fibre line. The missus found these guys so I plumped for the '5G Temporary WiFi internet for Home & Business'. It arrived A-OK and did EXACTLY what it said it would do. Amazing bit of kit! It found the local 5G network straight away so I tentatively plugged-in the ethernet connection from this to my PC and this box of magic saved the gig I was working from home on as well as the missus making Teams calls for the next 3 days. Five stars from us! Would 100% recommend to anyone in the same situation.

21 de março de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Very poor signal and even worse customer service. Do not use this company

Do not use this company, device kept switching off and when on we had very little connection. Paid for 5 days, received it on Saturday returned it first thing on the Monday with a note explaining (e-mail also sent) and only received deposit back and have ignored my requests for refund since!! Appalling service!!!

26 de abril de 2025
Opinião espontânea
logótipo da Wifi Hire

Resposta da Wifi Hire

Hello Dawn,

Thank you for providing us with your feedback. We sincerely apologise for any inconvenience experienced.

I have searched through our customer service support inbox as part of the investigation. Unfortunately, our customer service team was not made aware of the speed challenges being experienced during your hire period, and we had only been contacted after the hire had ended. I can also see that the customer service team had sent 4 replies to you, but it looks like your email server was blocking the email from getting to your inbox in regards to the note you wrote in the return package when we received it.

There are different external factors that can affect speed. When our customer service is contacted during the hire period regarding any challenges being faced, our customer service team will promptly investigate the issue to identify its cause and determine if it can be resolved remotely. Alternatively, we cross-check coverage from other data providers we work with. If an alternative network is available and is not experiencing technical issues, we quickly arrange for a replacement device.

We apologise for any inconvenience this may have caused.

Kind Regards
Wifihire.co.uk

Classificada 5 em 5 estrelas

Five Star Service

Second time I've used the services of WifiHire. The device arrived on time and was up and running within minutes, exactly as needed. At the end of the hire period, the deposit was returned reasonably promptly. I've no hesitation recommending this company.

6 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Fast, simple and easy

Easy to use, very responsive staff, excellent internet connection with no issues. Very easy to extend hire and simple to set up and return.

14 de abril de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

WifiHire provided quick delivery and a…

WifiHire provided quick delivery and a smooth return process, but the experience was mixed. The router was functional, but coverage in my area (using Three) was poor, and I faced some communication issues during my hire period. The service has potential, but check network compatibility before renting. It’s an okay solution overall. ⭐⭐⭐

22 de fevereiro de 2025
Opinião espontânea

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