I had a query about a product and they responded and responded again with the answer on the same day, can't fault that personnel service at all and 2 day delivery with The Royal Mail is a big plus, r... Ver mais
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Leia as opiniões dos outros
Used WildBounds for the first time after spotting they offer price matching. The process was straightforward with no awkward back and forth. They honoured it quickly and without fuss, which honestly... Ver mais
The best customer experience vs any other outdoor company I have purchased from. Plus, they're gear is really great - you can tell that their brands and product ranges are well considered and well res... Ver mais
Ich hatte erstmal Probleme mit der Auslösung und Bezahlung meiner Bestellung, weil die deutsche Website-Maske ein Problem hatte (zumindest übers Handy). Hatte mich dann kurz per Mail mit dem Support... Ver mais
Informações sobre a empresa
- Loja de equipamentos e roupas para actividades ao ar livre
- Loja de artigos para acampamento
- Loja de artigos para desportos ao ar livre
Escrito pela empresa
We deliver exceptional kit from independent brands + inspiration for your next adventure.
Informações de contacto
35 Brookgate, BS3 2UN, Bristol, Reino Unido
- support@wildbounds.com
- wildbounds.com
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I had a query about a product and they…
I had a query about a product and they responded and responded again with the answer on the same day, can't fault that personnel service at all and 2 day delivery with The Royal Mail is a big plus, rather than companies that use other couriers, where your parcel might get to you hopefully.
It's highly recommended from me ⭐⭐⭐⭐⭐
Great Service!
Ordered a rucksack on the Thursday, delivered the following Monday .....good quality product, cannot fault the service provided.
Used WildBounds for the first time…
Used WildBounds for the first time after spotting they offer price matching. The process was straightforward with no awkward back and forth. They honoured it quickly and without fuss, which honestly sets them apart from a lot of retailers who make it unnecessarily painful.
The site itself is well put together. Great range of kit from independent brands you actually want to buy from, and the curation feels genuine rather than just a warehouse dump of every product going. Same day shipping and free UK returns gives you that confidence to just go for it.
First purchase but definitely not the last. Highly recommended if you want quality outdoor gear without overpaying for it.
Great Price, Fast Delivery
Purchase a Patagonia shoulder bag. It was sold at a great price and delivery was super quick - and arrived in time for my trip. I would definitely purchase from them again.
The best customer experience vs any…
The best customer experience vs any other outdoor company I have purchased from. Plus, they're gear is really great - you can tell that their brands and product ranges are well considered and well researched before becoming part of their stock. 10/10 company.
10/10 Customer Service
Ellie from the customer service team gave me the best cs experience of my life! Royal Mail completely messed up an expensive delivery and Ellie was able to replace the parcel in under 24 hours :) 10/10 would reccommend wildbounds for any outdoor needs
Great customer servise
Can't fault them. Good range and seamless experience
I've been a customer of Wildbounds on 2 occasions, and they have delivery quickly and well packaged goods with no issues. Best price for buff neck wear. Essential for hiking, fishing, and boating.
PERFECT
First time using this company and no issues at all. Good price, good communication, delivery and item exactly as stated. Would use again.
Great company to deal with
Great company to deal with . Purchased two black diamond head torches and they’re great quality. Posted quickly without issue. Highly recommend!!
Absolutely no issue.
I ordered Friday afternoon, item arrived Saturday morning without issue. Almost £14 delivery fee seemed a bit harsh considering I spent £300 but that’s the world we live and free delivery was offered but that wouldn’t have arrived until Tuesday.
Alles Bestens, deutsche Website nur leicht verbuggt
Ich hatte erstmal Probleme mit der Auslösung und Bezahlung meiner Bestellung, weil die deutsche Website-Maske ein Problem hatte (zumindest übers Handy). Hatte mich dann kurz per Mail mit dem Support in Verbindung gesetzt und mein Problem wurde schnell gelöst.
Ich hatte 4 reduzierte Artikel in Höhe von insgesamt 100€ bestellt. Als ich die Versandinfo von GLS bekommen habe mit dem Versendernamen „HUXLOE“ aus Spanien war ich kurz skeptisch. Außer dass mein Paket an einer Stelle gerissen war, ist alles in bester Ordnung bei mir angekommen.
Fazit: Man kann in Ruhe dort bestellen, ich habe auch keine extra Steuern zahlen müssen. Trotzdem Achtung: Es gibt eine Fake us-Website, auf die Wildbounds auch selbst aufmerksam macht.
Excellent Service — Before and After the Sale
The true mark of a great company is how they respond when something goes wrong after the sale — and Wildbounds absolutely delivered.
I had a query regarding a fault that developed with a travel mug after 6 weeks of use, and Dan from Wildbounds was superb in handling it. He resolved the issue quickly and professionally, without any hassle. His customer service was exemplary — friendly, efficient, and genuinely helpful.
It’s clear that Wildbounds values their customers not just at the point of sale, but throughout the entire experience. I thoroughly recommend them for their excellent products and outstanding support.
Thank you, Dan and Wildbounds.
Nothing but good to say about Wildbounds
Ok so its worth mentioning that I bought a tent and was sent the wrong one. However the way they dealt with that was brilliant. Ok so I didnt get what I wanted, what they did though was to let me keep the tent and gave me a refund. This was their suggestion which was super nice and to be honest it worked well for me. And for them I think. It meant we both felt like we'd won in some small way. Mind I kinda went and spent that money and a little more on a backpack from them.
I literally cannot recommend them enough. Big shout out to Dan there, who did all he could to help. Thanks :-)
Quick Delivery
Ordered a roller duffle to replace one that had fallen apart and didn't have time to repair before I needed it. It arrived super quickly and carefully packed (in its manufacturer packaging which was great).
Would order from them again, no doubt.
Repair of 2 year old bag
Bought an item from them 2 years ago and it needed repair. Contacted Wildbounds and they were very keen to say we should send it back to the manufacturer for repair. Being a large bag this meant a large parcel which they paid for and we got the repaired item back in a couple of weeks. Excellent company will use them again and again!
Professional, timely responses, helpful
Clear details on website, quick to respond via email, allowed me to visit the warehouse to view the item I wanted before purchasing.
Fantastic
Really responsive customer services team, replied to my email surprisingly within an hour! Product is good quality and competitive pricing. Will be happy to look to repurchasing items from Wildbounds in the future
I've just purchased the Nalgene Jade…
I've just purchased the Nalgene Jade Monochrome 1L (Narrow Mouth) - what a treat, for a man, with a hankering, for a narrow opening.
Currently better offering than Bezos' joke of a company, he can barely run a tap noawadays.
It's currently in transit, I'll update you when my Nalgene Jade Monochrone 1L (Narrow Mouth) arrives, my fellow narrow mouthed bretherin. Peace & Love.
Update: The Nalgene Jade Monochrome 1L (Narrow Mouth) arrived in perfect condition and in all the glory I had come to expect from an item as rare as this.
Packaged to perfection, and alongside some extremely funky stickers for optional customisation (not my cup of tea, but certainly for some of you more adventurous types).
A true 10/10 experience, I would trust this company with my children.
All-round excellent
Great products, super-fast delivery and very helpful customer services
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