Just wanted to say a massive thanks to Paul & Dennis for sorting out our kitchen flooring. They were very friendly, professional & respectful…… a true credit to willerby. They gave their expert... Ver mais
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Just purchased a Willerby New Forest Park home. Have come across lots of problems. Electrics wired up wrong. Coving missing in the lounge. Doors and cupboards not lined up. Both showers have leaks co... Ver mais
Visited Livingston showground on Monday afternoon. We were made extremely welcome by Scott . He discussed what we were looking for and then took us to visit 4 holiday homes which were beautifully sta... Ver mais
Had some settlement snagging sorted. The guys on site were very knowledgable and spent time to ensure jobs were completed to the highest standard.
Informações sobre a empresa
Escrito pela empresa
United Kingdom manufacturer of holiday homes. Includes model specification, distributor search by region and company profile.
Informações de contacto
Reino Unido
- willerby.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 75% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
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Had a few warranty remedial’s completed…
Had a few warranty remedial’s completed by Lee, Mark and Jason Young. Great overall experience with all works carried out to a high and original standard. The guys were with us over a couple of days and were super friendly explaining all the details of works required and tidied up meticulously before leaving us.

Resposta da Willerby Ltd
I have been having issues with door to…
I have been having issues with door to my park home. It was reported to Willerby and today the lovely Dave and Scott arrived to take a look. They were both friendly, respectful of my space and spent a fair bit of time sorting out just door. I really appreciated the time they took to make sure I was happy with the adjustment and treated me with respect showing me what had been done and how I could adjust the door if I needed too.
Cheerful, friendly, got n the job quickly and worked neatly and efficiently and I am most satisfied with the work and pleased I can now lock my door.

Resposta da Willerby Ltd
Fantastic Service
Fantastic Service
I’d like to say a massive thank you to Dave and Scott from Willerby for the fantastic service at Lakeside Park. They fixed all of my issues and went above and beyond to make sure everything was sorted. Nothing was too much trouble, and their professionalism, helpfulness and friendly attitude were brilliant throughout.
Really appreciate all your hard work, Dave and Scott. Excellent service from start to finish — highly recommended! ⭐⭐⭐⭐⭐

Resposta da Willerby Ltd
Another fantastic visit by Jason R & Danny!
Another fantastic visit by Jason R & Danny our warranty engineers who have been to the park today to carry out warranty work on units that had issues. Honestly cannot say highly enough about them. They are attentive and attention to detail is superb. Friendly and forthcoming, always welcome them to the Park. Thanks Guys!

Resposta da Willerby Ltd
Scott
Scott - Very respectful, takes his foot wear off at the door, hes very pleasant, friendly and helpful. Gets on with job, he's very professional, also gives attention to detail. A credit to Willerby

Resposta da Willerby Ltd
Willerby Boston snags
Recently purchased a Willerby Boston and with all new lodges/caravans we had a few issues.
Danny & Jason had the task of correcting these and I can only commend them. They ensured that all the snags were addressed, albeit we are awaiting a return visit as items had not been dispatched with them in order to carry out a few of the snags.
My only “complaint” is most of the issues should have been resolved at the Quality Assurance stage.

Resposta da Willerby Ltd
For many years I have had Willerby…
For many years I have had Willerby caravans and the aftersales guys (Dave and Richard) are usually the ones who attend. As always great guys, very helpful and go above and beyond to get jobs done

Resposta da Willerby Ltd
Job Well Done
Well done to Dave & Scott, all jobs done very quickly, very impressed.
Thank you very much.
Andrew & Michelle HV15 

Resposta da Willerby Ltd
Excellent service
Jason and Danny are extremely experienced and always happy to help. Nothing is too much for them!

Resposta da Willerby Ltd
Danny and Jason R
Danny and Jason R came and fixed the issues in the lodge, mainly missing trim. They were very professional and respectful of our home. Cleaned up any mess which they made. Which is not always done by some workers! Well done guys.

Resposta da Willerby Ltd
Reece,Lee and Stuart @ Customer Care department
I regularly make deliveries and collections from the Customer Care department. The staff there are always friendly, helpful and professional. Reece, Lee and Stuart are always happy to be of service.

Resposta da Willerby Ltd
Jason & Danny have been absolutely…
Jason & Danny have been absolutely amazing ! Clearly knowledgeable, experienced and customer focussed. Well done Willerby !

Resposta da Willerby Ltd
Danny and Jason R were absolutely…
Danny and Jason R were absolutely fabulous. They carried out the work to a high standard with professionalism, above and beyond my expectations. Good work lads.

Resposta da Willerby Ltd
excellent job
Dave and Scott carried out an excellent job of installing a new entrance door. Polite and courteous and Cleaned up after themselves. Thanks lads.

Resposta da Willerby Ltd
Had a very productive visit from Jason…
Had a very productive visit from Jason today, he is a credit to Willerby!
Very polite, helpful and knowledgable. Jason carried out repairs / snagging issues and went above and beyond to ensure issues were resolved to a very high standard, and he reported items needing replacement. A very clean and competent workman- thank you!

Resposta da Willerby Ltd
We traded our ABI st david for a…
We traded our ABI st david for a slightly older Willerby vogue lodge. The lodge is longer and wider and so much more comfortable. We have bought both units on the same site and had it sited on our existing pitch. We can make a direct comparison between the two as the res spec of the lodge makes it much quieter at night and thus more comfortable. Finally velux are great!

Resposta da Willerby Ltd
The caravan we bought is lovely and so…
The caravan we bought is lovely and so warm in the winter . Ours is a 2 bed rio and delighted with it

Resposta da Willerby Ltd
Lee & Mark have done a great job at our…
Lee & Mark have done a great job at our static near Ripon.
Great customer service and gave us advice on several issues, to keep our static tip top.
Thank you for your help and excellent customer service.
Gill & Brian.

Resposta da Willerby Ltd
Success at last
We have struggled to get snagging jobs on our NEW Caravan completed for the last 5 months. Steve and Keegan visited this morning bent over backwards to complete, to our satisfaction, all the jobs hence the 5 star rating.

Resposta da Willerby Ltd
Jon from Willerby
Jon visited us yesterday and today to cover some warranty issues. I must say I am very pleased with all the work he has completed for us. He is professional, very helpful and really knowledgeable. His work was of a high standard, happy owners and happy admin! Thank you

Resposta da Willerby Ltd
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