This company is a scam, and you should stay far away from it. They charge a premium fee for products that, when you get them, feel like a dollar store item. Do not believe the marketing - you will be... Ver mais
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Leia as opiniões dos outros
A rock solid pencil. After months of steady use, I have found my Wingback to be the perfect tool to sketch my cartoons prior to the final "ink in". Great heft in my hand.
I bought the Winston Cardholder after trying many slimline (metal) alternatives. I keep my cards, folded money, and a single front door key in it, everything I need in the most compact way possibl... Ver mais
I gave this company more than a year to sort out its internal issues. The amount of back and forth accumulates over time and it's simply not worth the mental health and frustration from la... Ver mais
Informações sobre a empresa
Escrito pela empresa
At Wingback we make everyday items the right way, using exceptional materials and an attention to detail you can see, smell and feel. Useful, enduring and iconic, all our products are designed and made in England. Built to last a lifetime
Informações de contacto
Unit 2.02 - 2.03 Barge House Street, SE1 9PH, London, Reino Unido
- hello@wingback.co.uk
- wingback.co.uk
3,7
Aceitável
81 opiniões
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Make strong and reliable material
Make strong and reliable material, been using the keychain made of dynemma and each day it’s been holding up!
3 de abril de 2024
Better and better with age
Great customer service and outstanding products that get better with age and being bashed about by life
26 de janeiro de 2024
Wonderfull machinning,very clean lines.
Wonderfull machinning,very clean lines.
perfect size.
Customers service also top notch.
really satisfied from all points.
Merci :)
25 de abril de 2024
Opinião espontânea
Top-notch design
Top-notch design, materials, quality and excellent after-sales communication.
7 de março de 2024
Great products that make lovely gifts.
We have bought a number of Wingback products both for ourselves and as gifts and have always been pleased with the quality of the products, the speed of service and the packaging. Recently gave mechanical pens and 'cache' key rings as 18th birthday presents and they loved them.
1 de janeiro de 2024
Opinião espontânea
Brilliant products
Brilliant products, brilliant communication and customer service. I couldn't recommend anymore!
2 de fevereiro de 2024
V good product
4 de março de 2024
Really unimpressed with the quality of…
Really unimpressed with the quality of product and customer service.
Ordered a mechanical pencil - this is somehow defective and won't 'load' the next pencil lead. I've emailed about this and other than a standard 'we'll get back to you autoreply', have heard no further.
Ordered a personalised wallet. The leather is so soft it marks and dents instantly. Not the quality I would have expected.
I will update this review once I receive a response but this seems the only way to try and provoke a response from customer services.
22 de março de 2024
Opinião espontânea
Resposta da Wingback
Hi Dan,
As a super small team we do give a window of 3 working days to reply to all communications.
I've checked through our correspondence and can confirm each message was replied to in the above time frame.
As discussed via email, the leather will develop marks and patina over time, this is the nature of a soft, high quality, vegetable tanned leather. I would suggest keeping it separate from keys to avoid scratches as much as possible.
We have a whole section on the website dedicated to leather wear and care that you may find helpful.
All the best.
Well designed pens
Beautifully made items and great customer service!
14 de março de 2024
Opinião espontânea
Great quality
Great quality - I have a few Wingback items now, the quality is superb and I love supporting manufacturing in the UK.
Customer service has always been brilliant
1 de março de 2024
Opinião espontânea
Good communication,quick response
Good communication,quick response, honest keepers of their word, integrity to deliver highest quality product in keeping with there design vision.
They are a trusted partner to do business with and I have many of there designed, crafted products, with no complaints, and with the highest satisfaction.
2 de fevereiro de 2024
I did not get the information needed to…
I did not get the information needed to get my pen delivered
2 de fevereiro de 2024
Resposta da Wingback
Hi bruno,
Our EORI number is included on the shipping documentation for customs already so this should not have been an issue.
I will get in touch with you via email to organise the next steps.
Bought pencil for a gift
Bought pencil for a gift , delivered on time nicely packaged and recipient was delighted with his gift
2 de fevereiro de 2024
Quality service and products
It was really easy to place my order and choose what I wanted.
It arrived fairly quickly and the package was good.
The Fountain Pen I ordered is perfect and is as advertised. 👌🏻
2 de fevereiro de 2024
Titanium Fountain Pen
I funded the Pen project on Kickstarter. I appreciate Wingback's constant contact and information about the next stages of the project. Titanium Fountain Pens are exceptional: finely detailed, simple beautiful design. In addition, I have purchased other products from the company and am delighted with their beauty and usability. I recommend the company and its exceptional products.
2 de fevereiro de 2024
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