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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 2 em 5 estrelas

This company is a scam, and you should stay far away from it. They charge a premium fee for products that, when you get them, feel like a dollar store item. Do not believe the marketing - you will be... Ver mais

Classificada 5 em 5 estrelas

A rock solid pencil. After months of steady use, I have found my Wingback to be the perfect tool to sketch my cartoons prior to the final "ink in". Great heft in my hand.

Classificada 5 em 5 estrelas

I bought the Winston Cardholder after trying many slimline (metal) alternatives. I keep my cards, folded money, and a single front door key in it, everything I need in the most compact way possibl... Ver mais

Classificada 1 em 5 estrelas

I gave this company more than a year to sort out its internal issues. The amount of back and forth accumulates over time and it's simply not worth the mental health and frustration from la... Ver mais

Informações sobre a empresa

  1. Loja de acessórios de moda

Escrito pela empresa

At Wingback we make everyday items the right way, using exceptional materials and an attention to detail you can see, smell and feel. Useful, enduring and iconic, all our products are designed and made in England. Built to last a lifetime


Informações de contacto

3,7

Aceitável

TrustScore: 3.5 em 5

81 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great products that make lovely gifts.

We have bought a number of Wingback products both for ourselves and as gifts and have always been pleased with the quality of the products, the speed of service and the packaging. Recently gave mechanical pens and 'cache' key rings as 18th birthday presents and they loved them.

1 de janeiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Really unimpressed with the quality of…

Really unimpressed with the quality of product and customer service.

Ordered a mechanical pencil - this is somehow defective and won't 'load' the next pencil lead. I've emailed about this and other than a standard 'we'll get back to you autoreply', have heard no further.

Ordered a personalised wallet. The leather is so soft it marks and dents instantly. Not the quality I would have expected.

I will update this review once I receive a response but this seems the only way to try and provoke a response from customer services.

22 de março de 2024
Opinião espontânea
logótipo da Wingback

Resposta da Wingback

Hi Dan,
As a super small team we do give a window of 3 working days to reply to all communications.
I've checked through our correspondence and can confirm each message was replied to in the above time frame.
As discussed via email, the leather will develop marks and patina over time, this is the nature of a soft, high quality, vegetable tanned leather. I would suggest keeping it separate from keys to avoid scratches as much as possible.
We have a whole section on the website dedicated to leather wear and care that you may find helpful.

All the best.

Classificada 5 em 5 estrelas

Great quality

Great quality - I have a few Wingback items now, the quality is superb and I love supporting manufacturing in the UK.

Customer service has always been brilliant

1 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Good communication,quick response

Good communication,quick response, honest keepers of their word, integrity to deliver highest quality product in keeping with there design vision.
They are a trusted partner to do business with and I have many of there designed, crafted products, with no complaints, and with the highest satisfaction.

2 de fevereiro de 2024
Classificada 1 em 5 estrelas

I did not get the information needed to…

I did not get the information needed to get my pen delivered

2 de fevereiro de 2024
logótipo da Wingback

Resposta da Wingback

Hi bruno,
Our EORI number is included on the shipping documentation for customs already so this should not have been an issue.
I will get in touch with you via email to organise the next steps.

Classificada 5 em 5 estrelas

Quality service and products

It was really easy to place my order and choose what I wanted.
It arrived fairly quickly and the package was good.

The Fountain Pen I ordered is perfect and is as advertised. 👌🏻

2 de fevereiro de 2024
Classificada 5 em 5 estrelas

Titanium Fountain Pen

I funded the Pen project on Kickstarter. I appreciate Wingback's constant contact and information about the next stages of the project. Titanium Fountain Pens are exceptional: finely detailed, simple beautiful design. In addition, I have purchased other products from the company and am delighted with their beauty and usability. I recommend the company and its exceptional products.

2 de fevereiro de 2024

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