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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Don't purchase these directly from Winix becuase if you have an issue you will need to find a huge box to send it back, and it will cost you a fortune to return it. I've had two of their T800 ai... Ver mais

Classificada 5 em 5 estrelas

This is my 5th Winix purchase. I have always loved the easy way to clean the prefilter, I vacuum them off weekly. My latest purchase has a true charcoal filter that will really make a difference he... Ver mais

Classificada 5 em 5 estrelas

Great company. I have been ordering filters from you for several years and have never been disappointed. I have 4 units and have had success with these filtering the air in my home. I have asmah and 2... Ver mais

Classificada 5 em 5 estrelas

I bought one of their air purifiers from Amazon and after less than a year the cord sparked when I plugged it in and the plug blew off. I contacted them and they responded immediately. They sent me a... Ver mais

Informações sobre a empresa

  1. Loja de eletrodomésticos
  2. Distribuidor de ar filtrado
  3. Empresa de equipamento electrónico
  4. Loja de dispositivos electrónicos

Informação fornecida por diversas fontes externas

Improve your air quality with Winix Air Purifiers. Our air cleaners remove 99.97% of particles with True HEPA Filtration and PlasmaWave Technology.


Informações de contacto

  • North Fairway Drive 220, 60061, Vernon Hills, Estados Unidos da América

  • winixamerica.com

3,8

Bom

TrustScore: 4 em 5

50 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,8

Todas as opiniões

(50)

34 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Easy to connect to my wi-fi

Easy to connect to my wi-fi, and simple to set up. It is so quiet that I held my hand over the top to know it was working. The dust I could smell in our home is no longer detectible. Fast delivery, and the product was well packed. The instructions were easy to understand, and I would purchase this unit again, no regrets!

8 de maio de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Website should have a filter to lookup…

Website should have a filter to lookup correct filter based on machine. It would make the process much easier. Additionally webpage with air purifier should recommend correct filter. Other than poor filter on website it was a good experience.

4 de maio de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

Shipping and notification info was…

Shipping and notification info was never given but when the product got here it works great. We love it. The product works great. Not work on your front end speaking with the back end to keep your customers up to speed. Give me a call. I can help you out.

1 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great product (C535 Air Purifier) both…

Great product (C535 Air Purifier) both from an operational standpoint and an aesthetics standpoint, acceptable shipping time (about 7 days from purchase to arrive across country), secure package, good customer care by phone.

1 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Was easy

Was easy, fast, and secure. Also fits my air purifier perfectly. Would highly recommend any products from Winix.

28 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Winix is a terrible company

Winix is a terrible company, their customer service is terrible with a I don't care attitude. Their products are made very cheap and I will never purchase their products again, as I said their customer service and warranty issues are terrible.

15 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Zero stars for Winix!!! DO NOT BUY THEIR PRODUCTS!!!

If I could give the Winix company zero stars I would. I’m actually thinking about returning the 2 air purifiers I bought from Amazon because this company treats their customers like dirt!! I submitted a claim to them for a 5510 air purifier that wasn’t working correctly and they totally blew me off not ever responding in any way!!! If you’re thinking about buying anything from this company STEER CLEAR BECAUSE THEY DON’T CARE ABOUT THEIR CUSTOMERS ONE IOTA!!!! 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻

21 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Customer service is NON existent

Customer service is NON existent. I emailed customer service, NO response. I've since returned BOTH units to Costco, I've also notified Costo leadership that Winix customer service can't be bothered to reply to customers and the alexa integration is laughable. Do NOT recommend.

29 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Not great customer service

“I contacted Winix because the replacement filter I bought was listed as compatible with the C545, but my unit is the C545-S (the ‘S’ version), which wasn’t clearly distinguished in the description. The filter didn’t fit, and although the return window had passed, Winix did offer a partial credit, which I appreciate. However, I still feel the product listing was misleading and wish the compatibility information had been clearer to avoid this issue in the first place.”

17 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great Customer Service

I bought one of their air purifiers from Amazon and after less than a year the cord sparked when I plugged it in and the plug blew off. I contacted them and they responded immediately. They sent me a label so I could return it with no shipping cost. Then they evaluated the problem and sent me a new unit. Easy as that--I am so appreciative!

25 de junho de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

The air purifier was okay but they…

The air purifier was okay but they shipped their filter producing factory to thailand and now the quality of the air filter has gone down abysmally to the point where it is dangerous to buy this brand. They off-gas when you first buy and these harmful chemical smells have hurt me dangerously the past 4-5 days. I have ran it continuously the past week outside and even a wiff of it gave me severe migranes and drowsiness that was scary from this NEW filter. They also told me that I had to return it and shipping was on my dime, just to buy a new filter from them : that was also made in thailand and could very likely have the same chemical smells. What a disgusting company, all just to save a couple of dollars in profits I bet.

14 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

We have just purchased our winix 14 days ago

I have just purchased 2 winix, its been 14 days of fresher air and cut down on most of the allergens in the air. We have older people in the house and I wanted to keep the house with fresher air to keep them healthier.
I love your system. I have a clean air machine from about 50 years ago and you had to leave the house as soon as you turned it on to purify the air after that you were ok. but the first initial time you turned it on was a challenge. Now my old system still works but it was not feasible to get everyone out of the house to get the air clean. Thank you Winix for a more adaptable system.

10 de novembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Customer service is a joke

Customer service is a joke. The agents are rude and unprofessional. Buy another brand before you are stuck having to order expensive replacement filters from these scammers.

16 de setembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

App WILL Brick your phone

WI FI enabled air purifier bricked my phone.

I downloaded the app and it made my phone hang randomly. Then, the third time, it just completely crashed. Nothing could turn it back on. DO NOT BUY THIS PRODUCT.

23 de setembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible customer service/tech support

Terrible customer service/tech support. Paid nearly $1000 for a Winix air purifier that stopped working a few months out of warranty. Winix response: “the warranty has expired”. Then they ghosted me when I messaged them (twice) for help on how to have it repaired.

6 de junho de 2023
Opinião espontânea

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