WithChic Opiniões 41

TrustScore: 1.5 em 5

1,4

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Classificada 1 em 5 estrelas

Very poor quality of fabric, lining not covering all jacket, only parts of it (?) sizing didn't make any sense. Returned, but the package got stuck in Chinese customs. Asked the seller to intervene,... Ver mais

Classificada 1 em 5 estrelas

They are scam artists that lie about everything!! And PayPal won’t even protect you. You will never be able to return anything. They are located in China, not CA. They give you fake tracking numbers,... Ver mais

Classificada 4 em 5 estrelas

I’ve seen so many bad reviews but I ordered from sumchic the other week because I found a skirt I liked that’s for £50 but on sum chic was £15 and I thought ok let’s risk it and see how it comes out a... Ver mais

Classificada 1 em 5 estrelas

I wish I would’ve read these reviews before me and my boyfriend purchased our jackets last week. I keep checking the tracking for my package and it keeps saying it’s not found and it has been saying t... Ver mais


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TrustScore: 1.5 em 5

41 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Classificada 1 em 5 estrelas

Do not order! Stay away from this scam site!!

Do not order from this site!! It’s a scam!! I ordered from withchic. The size ran differently and material was very cheap!! I tried to return it and instead they offered me ONLY a $3.00 refund, otherwise it would cost $30.00 for me to ship it back which is more than the cost of the $26.00 sweatshirt. Stay away!!!

28 de dezembro de 2018
Opinião espontânea
Classificada 1 em 5 estrelas

Wish I’d also read the reviews before…

I wish I’d read the reviews of this company before buying any of their products, as they're scam artists.

I ordered a top that was visually a pale dusky pink and described as "pink" on their website and when it arrived it was beige with gold sequins. I emailed them to notify them that I'd received the wrong product as they did have one on their website that was beige with gold sequins.

However, in their response they said the pink top I'd bought was actually better described as “apricot” and that they’d update their product description and give me a £2.50 refund for the £25.00 top that was a completely different colour to what was specified on their website! DO NOT PURCHASE ANYTHING FROM THEM!!!

14 de dezembro de 2018
Opinião espontânea
Classificada 1 em 5 estrelas

BAD! All around

Wished I would have looked up the reviews. Worst! Runs extremely small & costs $30 to return 2 items to China. They offered me 6$ to keep them FYI~ so weird. I think this is how they make their money, those of us that just don’t want to return the crap! & it’s crap! The quality is very low! Good luck if you order from them.

6 de dezembro de 2018
Opinião espontânea
Classificada 1 em 5 estrelas

don't order from here

I've emailed three times to let them know i need to return
an item,and need a return address. I was very disappointed with one of the shirts I ordered, it was too small and looks nothing like photo

4 de dezembro de 2018
Opinião espontânea
Classificada 1 em 5 estrelas

Buyer beware!!! They are dishonest scammers!

They are scam artists that lie about everything!! And PayPal won’t even protect you. You will never be able to return anything. They are located in China, not CA. They give you fake tracking numbers, and nothing comes when promised. Their sizes are way off. I wish I had read reviews on independent sites! Never again will I allow myself to be scammed by disreputable sellers like this.

3 de dezembro de 2018
Opinião espontânea
Classificada 1 em 5 estrelas

NEVER AGAIN!

I wish I would’ve read these reviews before me and my boyfriend purchased our jackets last week. I keep checking the tracking for my package and it keeps saying it’s not found and it has been saying that ever since I purchased it. On top of that I had put in my Texas address and I now found out that my package has been delivered to New Jersey..! How does a Texas address look like a New Jersey address!? I wish I could give this zero stars, never again will I shop on this website.

31 de outubro de 2018
Opinião espontânea
Classificada 1 em 5 estrelas

This is a scam website

This is a scam website! Do not use! They are daylight robbers! Their clothes are pathetic and they never refund your money. I’m £100 out of pocket because of them and have sought legal advice to sue. Who is with me? We need to stop them

28 de outubro de 2018
Opinião espontânea
Classificada 1 em 5 estrelas

Placed my order on October 3rd

Placed my order on October 3rd and have not received it yet or a WORKING tracking number! Can not contact these people! Tried to contact them and it does not work! Give me my item or my money!

18 de outubro de 2018
Opinião espontânea
Classificada 1 em 5 estrelas

SCAM SCAM SCAM

SCAM SCAM SCAM

I paid. I did not get anything and they refused to refund my money back. They stole $32.99. Do not allow them to keep stealing. You can write to PayPal to stop them at spoof(at)paypal.com.

17 de outubro de 2018
Opinião espontânea
Classificada 1 em 5 estrelas

DON’T WASTE YOUR MONEY WITH THESE CROOKS

Do not waste your time with this shady business. I recently ordered 7 items from them. When they arrived I tried them on and need to return 4 of the items. Two of them for not fitting even after following their size chart. The one item looks like 2 different dresses put together and does not match the photo. The last item I need to return is because the top of the dress is completely see through and it is not in the pic on the website. According to their return policy you must email them first. I did that just so that they can tell me to regift or sell the items because they’re only willing to return $28 of my money. That’s not even half the cost for the four items. How is this company even allowed to do business like this in the US. They need to be shutdown for being crooks. I’m going to contact Paypal about their shadiness and hopefully they will get their name off of this site. Do yourself a favor and stay away from withchic.com.

17 de setembro de 2018
Opinião espontânea
Classificada 1 em 5 estrelas

Don’t waste your time or money.

I ordered two dusters. It took forever to arrive. Upon opening the box sequence fell on the floor. I did find on both long strings with missing sequins. Both items were the same size. I could fit one and not the other. It was right at all. I wrote them immediately. I received response saying, sorry you couldn’t fit them. They are Asian sizes. They asked if they could refund on $20 of my money. I said no. Send return label. They both are damaged and one don’t fit. I want a refund. They then said that it would cost a lot to send back. Nothing since then. Don’t waste your money unless your Asian sizes.

16 de setembro de 2018
Opinião espontânea
Classificada 1 em 5 estrelas

I will Never Buy anything from this…

I will Never Buy anything from this website ever again. I placed an order from them on February 24, Today is March 12, I have yet to receive the package. I emailed them and I was sent a tracking number but only a label was created no item was shipped out. If I would have read these review first I would have never order anything from them. order #EN51581

12 de março de 2018
Opinião espontânea
Classificada 1 em 5 estrelas

I bought a problem instead of articles!!!

The time of 25 working days that it takes the shipment of a package in standard conditions was fulfilled the 6 of October.
And in addition the last state of the tracking was the 12 of sept/17.
Will someone from that company be able to report in a serious way when it will arrive the paid or in which department of that company begins the process for the return of the money or a demand by default and scam?

16 de outubro de 2017
Opinião espontânea
logótipo da WithChic

Resposta da WithChic

Hi Laura, thanks for your feedback, we are really sorry for the all inconvenience, and sincerely sorry that we could not find the record that you email to check the order status etc.. Sincerely sorry that we could not found your email, could you pls kindly email us via info@withchic.com?

Generally, our system will send you an order confirmation email, once it was paid, you could find the right order number from the order confirmation email. And you could forwarded it to us.

Pls don't worry, we will always here responsible for your order.

If you have any questions, please feel free to contact us.

Kind Regards.

Classificada 1 em 5 estrelas

Item shipped was damaged

Item shipped was damaged. Had to file a claim through PayPal just to get a response from company then told me to take their damaged item to a tailor to have it fixed. Finally offered half my money back. Will never buy from here again.

12 de setembro de 2017
Opinião espontânea
logótipo da WithChic

Resposta da WithChic

Hi Amanda, thanks for your comment, we are really sorry for the all inconvenience and misunderstanding. We are sincerely apologized for our mistake. We are always here responsible for your order, to have it fixed is only the suggestion, we are sorry that we did not noticed that this make you unhappy. If you do not want to keep it and pls let us know your thoughts, we will send you the address to return and offer a full refund.Sincerely sorry again. Have a nice day. Kind regards.

Classificada 1 em 5 estrelas

Item ordered was not as described

Item ordered was not as described. Totally different to the the model wearing it on the website.

I emailed and got told it is the correct dress. They sent me a different picture to prove themselves.

They offered a 10% refund for me to keep the dress. IT's THE WRONG DRESS. Why would I want to keep it.

They then asked me to return to them for a full refund. I have to pay for postage. Again this is not going to happen.

I've now raised a case with Paypal.

26 de julho de 2017
Opinião espontânea
logótipo da WithChic

Resposta da WithChic

Hello dear, thanks for your feedback, we are really sorry for the any inconvenience. Sincerely feel sorry that the dress could not match your expected. In principle anyway if you are not satisfied with your order, we accept the return application, since we offer 30 days return and exchange. We will full refund you once we get the items. And our customer service will contact you again for solving this problem in order to serve you a good shopping experience. We will always here responsible for your order. Thanks for your understanding in advance. Have a nice day. Regards.

Classificada 1 em 5 estrelas

NEVER BUY ANYTHING!!

NEVER BUY ANYTHING!!! It's a complete joke from china. I have ordered 4 dresses for my bridesmaids, which we returned straight away as the quality was shocking. We had to pay postage around £35 back to China. Then WithChic accused us that the dresses are dirty and use, while they never been worn only tried on. They also sent me a picture of one dress with a hole in it (like a cut). Unbelievable. I received my refund £10 short after long negotiation. Overall lost £45 for nothing and I am extremely unhappy with their service. I will never buy anything from them again!

30 de maio de 2017
Opinião espontânea
logótipo da WithChic

Resposta da WithChic

Hi,

We are really sorry for the any inconvenience, since we receive the returned dress, they have the perfume flavor, and there is a hole which is not like a cut, but hook by something hard. This hold dress is useless, and not available for the second sales anymore. About the dirty, we actually received it in this situation, seems like be dawdling to somewhere. We really like to submit the photo record to prove that we are doing our right to be responsible for this whole order. And do our best to strive for you for more benefits on the reimbursement part.

In fact, we really like to submit the photo record about the dirty and hole dress for reviews, feel regreted and shamed that there is no button could add the photos, since these 2 dress was left in our warehouse useless. Hopefully we could get the understanding, and solve this problem in good.

Regards.

Classificada 1 em 5 estrelas

SCAMMERS

This company is an absolute rip off and they will con you out of your money. I ordered a pair of shoes from them and not only did it take a month to arrive but when it did it was the wrong size. When I tried to get a returns authorization they said that the shoes were custom made and I was ineligible for a return. Mind you nowhere in the description box for the shoes does it say the shoe is custom made. Matter of fact, it says the brand name of the shoe which is how I found this site in the first place because I googled the brand name and description of the shoes and this site came up. Do yourself a favor and NEVER purchase from here. I wish I did my research before and found out this was an Asian scammer site.

7 de maio de 2017
Opinião espontânea
logótipo da WithChic

Resposta da WithChic

We are really sorry for the any inconvenience, and sincerely apologized for it. We have solve this problem in a good way based on your agreements. Hopefully we could serve you better in the future.

And we will do our best to serve all our customers a good shopping experience as we can.

Regards.

Classificada 1 em 5 estrelas

Absolutely Horrible Rip Offs

I needed these dresses in a week and the shipping assured e it would come in time, but then they took 8 days to prepare it! Also the dresses look nothing like they do in the photos! One is a complete different color, all the white ones are see through and one is a completely different design! I will never order from here again!

13 de abril de 2017
Opinião espontânea
logótipo da WithChic

Resposta da WithChic

Hello Anna,

Thanks for your feedback, we are really sorry for the any inconvenience, sincerely apologized for the mistake. We really like to do our best to serve you a good shopping experience. And we replied you via email. Pls feel free to get back to us.

For the ripped dress, wrong color, completely different design dress,after the confirmation, we will resend you these dress in correct new one.

Sincerely sorry again for the any inconvenience, we'd like to do our best to be responsible for your order. Waiting for your reply in email.

Thanks for your understanding.

Regards.

Classificada 1 em 5 estrelas

Terrible!!!!

I ordered a "long coat" size XL, and what I recieve is the shortest kid-size coat Ive ever seen. I would never order from them again and never reccommend them to anyone.

15 de março de 2017
Opinião espontânea
logótipo da WithChic

Resposta da WithChic

Hello,

Thanks for your feedback. We are really sorry for the any inconvenience. We afraid here may have a little misunderstood. I just double check your order, you bought Black V Neck Long Sleeve Faux Fur Coat from our store, this coat is a short style. And we described the length as short.

We are sincerely sorry for the inconvenience again. If you are not satisfied with your order, we accept the return application, since we offer 30 days return and exchange.

Thanks for your understanding. If you have any questions, pls feel free to contact us.

Have a nice day.

Regards.

Classificada 1 em 5 estrelas

Terrible!

I placed my order on the 30th January, have sent THREE emails asking when it will get dispatched. Have received NO reply to any of my emails. Will never order from this site again. If someone sees this and decides to finally respond to me (doubtful!) my order number is EN27156

16 de fevereiro de 2017
logótipo da WithChic

Resposta da WithChic

Hello Sarah Cryer, we are really sorry for the any inconvenience, Just because of the Chinese New Year holiday, we miss your email, we sincerely apologized to you for our mistake. we just double check your order EN27156, your tracking number is JK451474947GB shipped by Royalmail, you could track it via https://www.royalmail.com/track-your-item

Latest update: Delivered to your address or a neighbour
We have a record of item JK451474947GB as being delivered from Usk DO on 2017-02-16.

And we replied back to your email. If you have any questions, pls feel free to get back to us.

Thanks for your understanding in advance.

Regards.

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