Excellent customer service with prompt responses. I bought the Hutton blazer in grey to wear with jeans on weekends, love the quality of the herringbone fabric and excellent construction. I released t... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Excellent customer service with prompt responses. I bought the Hutton blazer in grey to wear with jeans on weekends, love the quality of the herringbone fabric and excellent construction. I released t... Ver mais
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The Tencel shirt is beautifully cut and excellent quality. A great addition to my collection of WNU shirts. The staff in Elizabeth Street gave me great advice about the Hutton blazer which I have... Ver mais
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I have contact customer services on a few occasions about out of stock items and received speedy replies. Also visited the Elizabeth Street store and always greeted by friendly staff Only small crit... Ver mais
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I love WNU clothes, sustainable, well made, made in Europe not far east. Premium yarns. Sizing between items is consistent so I always know what will fit. Wool items do not pill. Only ever had one iss... Ver mais
A empresa respondeu
WNU is a sustainable womenswear brand and was created to make the perfect everyday shirt. Designed in London, inspired by men's tailoring adjusted for women; WNU offers an affordable wardrobe staple - a casual luxury with scrupulous detail using the highest quality materials.
47 Elizabeth St , SW1W 9PP, London, Reino Unido
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Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
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Can I please buy the whole store! By far my favourite store in London. Classy Kool. What a vibe. Ask for Jane, she will make your shopping experience even better.

Resposta da With Nothing Underneath
Brilliant service and beautiful quality clothes. I was so pleased to get the Rampling trousers in the size I wanted and they were very nice to my two children who came in with me.

Resposta da With Nothing Underneath
I have an enquiry reference a product. Excellent informative response.

Resposta da With Nothing Underneath
Friendly, helpful, kind and couldn't do enough to help whilst also giving you space to look around and consider.

Resposta da With Nothing Underneath
This brand is the best combination of quality and style. We love it

Resposta da With Nothing Underneath
Olivia looked after me in store, and was fantastic. She really helped me put a look together

Resposta da With Nothing Underneath
I’ve bought several products in the last six months and been really happy with the quality and service. A problem developed with one of my shirts after washing. I emailed and was really impressed with the speed of response and the quick resolution to the issue. Brilliant customer service. A real strength. Thank you

Resposta da With Nothing Underneath
Customer service was fantastic! They were responsive, informative and kind. The shirt is perfect. So soft and fits like a dream.

Resposta da With Nothing Underneath
Had a lovely shopping experience, had help when I needed it but also was given space to mull over purchases before going ahead and purchasing 2 items. They had a lot of beautiful classic items so was hard to just pick a few!

Resposta da With Nothing Underneath
I cannot compliment Caitlin on the customer service team enough. I bought one of the WNU black silk shirts, it's probably the most I've ever spent on a shirt, but I saw it as an investment into a beautiful garment.
Within 6 months, after only wearing it a couple of times one of the seams in the back started to fray forming a small hole. I was quite disappointed as I'd really made sure to be careful when handling/wearing it.
I contacted the customer service team on the off chance they might be able to assist me with getting it fixed and Caitlin was the person who dealt with my request.
She was so helpful and responsive and worked swiftly to get me a replacement. I really wasn't expecting that at all as it had been 6 months since being purchased, so I was very grateful that was offered as an option. I sent the original shirt back and just received my replacement today.
Thank you again!

Resposta da With Nothing Underneath
I visited the store today and was greeted by Jane who was amazing! I was looking for pieces to create a capsule wardrobe and didn’t know where to start - Jane went above and beyond to help me and I came away with some beautiful, quality pieces, thank you Jane!

Resposta da With Nothing Underneath
I’ve had consistently great experiences at WNU, both at the Elizabeth Street store and the Notting Hill location — the quality of the products and overall service are superb. However, my recent visit to the Notting Hill store truly stood out because of the exceptional team there.
I purchased several shirts and wanted to have my initials embroidered. While the usual express service takes 24 hours, Rosa went above and beyond and completed the embroidery for me on the spot, knowing I was flying back home the next morning. This level of care and flexibility is rare and deeply appreciated.
Liza was also incredibly helpful — Rosa couldn’t have made this happen without Liza stepping in to look after the store while the embroidery was being done. Their teamwork and genuine customer focus made the experience outstanding.
Thank you to the entire team! I only wish there were a WNU store in NYC so I could have easier access to these amazing products.

Resposta da With Nothing Underneath
The shipping company lost my parcel and Caitlin at WNU was incredibly friendly, pro active and helpful with this matter. Really appreciate her support!

Resposta da With Nothing Underneath
Great customer service. I received a very speedy response to my query. Professional yet friendly.
Many thanks.

Resposta da With Nothing Underneath
Customer services, especially Caithlin, together with Pip helped resolve an issue I had very quickly. I was so grateful for their kind and speedy response. I shall definitely be ordering from WNU again.

Resposta da With Nothing Underneath
I had to return a navy blazer which although lovely, wasn’t quite right for me. The QR code didn’t work at the post office ( a post office glitch) and I brought the parcel back. I phoned WNU, the phone was answered immediately by Caitlin who issued me with another QR code. Back down to the post office and it worked. Friendly and efficient, thank you Caitlin and I’ll definitely by buying again. Helen H

Resposta da With Nothing Underneath
Caitlin could not have been more helpful with my case. She was quick to respond and gave me excellent customer service. Super impressed as ever with the team at With Nothing Underneath.

Resposta da With Nothing Underneath
The Notting Hill store beautiful has excellently curated merchandise. Liza is a truly talented sales person. Sandra and Andrea are incredibly helpful. Wish they all could come to the States.

Resposta da With Nothing Underneath
Great quality, perfect fit and kindly customer service support!

Resposta da With Nothing Underneath
As I forgot to apply first customer discount, I contacted WNU who applied it to my order immediately which was much appreciated.

Resposta da With Nothing Underneath
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