Wondrwall Group Opiniões 

128
TrustScore: 5 em 5

4,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

When I saw this service i thought it is a great idea to be able to rent a battery for my solar panels instead of paying for it upfront. The staff at Wondrwall were extremely helpful in explaining th... Ver mais

Classificada 5 em 5 estrelas

I recently moved into a property which had Wondrwall appliances installed. I was struggling to pair the appliances with my phone. Got in touch with technical support and James Davidson did a fantastic... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Any problems are always addressed quickly and staff are friendly and very helpful. For example, our hot water cylinder stopped working when we were away for a few days. When we discovered this we em... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Due to an internet glitch my system yet again wasn’t working on the Wondrwall app. After a couple of emails and a phone call trying to resolve the issue without any success, James paid a visit and m... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Empresa de equipamento electrónico

Escrito pela empresa

Wondrwall is dedicated to changing the way we live and how use energy. Our vision is to make every home in the world ecologically sustainable, using technology and renewable energy to create ultra-efficient net-zero homes to power a brighter future.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

128 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(128)

39 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great service

Proactively identified a problem with my set up, reached out, and all fixed within an hour. Great servicd

13 de setembro de 2023
Opinião espontânea
logótipo da Wondrwall Group

Resposta da Wondrwall Group

Hello Ryan, Thank you for taking the time to leave your review. I'm glad we were able to resolve this issue for you.

Classificada 5 em 5 estrelas

Great Service

Replaced light switch circuit board even though it was outside the 2 year warranty.

wondrwall team offers great service and is super friendly and helpful. Always very prompt to respond to emails and willing to come in person to help.

18 de agosto de 2023
Opinião espontânea
logótipo da Wondrwall Group

Resposta da Wondrwall Group

Hi Sarah, Thank you for taking the time to leave your review. We're pleased you were happy with the service you received from us.

Classificada 5 em 5 estrelas

First class customer service

Excellent customer service from Cam and Ali, had 2 issues which were both dealt with swiftly,
Cam is a great guy and very knowledgeable, visited my home on 2 occasions, got me back online and rectified my light switch, communication throughout was excellent,
Cam went above and beyond in helping me, even dealt with my emails late in to the evening
Thank you

16 de agosto de 2023
Opinião espontânea
logótipo da Wondrwall Group

Resposta da Wondrwall Group

Hi Tracey, Thank you for taking the time to leave your comments. I always like passing on positive feedback to the Technical Support team.

Classificada 5 em 5 estrelas

Helpful and Patient

Ali was really helpful and understanding and resolved the issue quickly

14 de agosto de 2023
Opinião espontânea
logótipo da Wondrwall Group

Resposta da Wondrwall Group

Hi Sam, Thank you for your review. I'm sure Ali will be pleased when I feed this back to the team.

Classificada 5 em 5 estrelas

Great response from the technical team…

Great response from the technical team at Wondrwall had an issue with my battery which was resolved quickly and efficiently.

11 de agosto de 2023
Opinião espontânea
logótipo da Wondrwall Group

Resposta da Wondrwall Group

Hi Anna, I'm pleased that we could resolve this issue to your satisfaction. I will be sure to let the Technical Support team know.

Classificada 5 em 5 estrelas

Wondrwall

Qiuck responde and very high profesionality.

15 de agosto de 2023
Opinião espontânea
logótipo da Wondrwall Group

Resposta da Wondrwall Group

Hi Daniel, Thank you for taking the time to leave your review. I know the Technical team do everything they can to support Wondrwall users. I'm pleased I can feed your comments back.

Classificada 5 em 5 estrelas

Wondrful

Cam was a real help both over the wondrwall support line and in person. Himself and the development team were able to quickly solve the issue I was having and describe to me ways to avoid hitting those problems again.

27 de julho de 2023
Opinião espontânea
logótipo da Wondrwall Group

Resposta da Wondrwall Group

Thank you for taking the time to leave your review Tom. I will be sure to pass your feedback on to the rest of the team.

PS Had to edit as I just noticed the fantastic headline!

Classificada 5 em 5 estrelas

James was so patient

James was so patient, made sure he stayed until the job was complete - even though it took several hours. And he worked after hours.
He was kind, polite and very helpful. He also was really sweet with our children.
If all your workers are like him, then you have a great company.
Give the man a raise.

26 de julho de 2023
Opinião espontânea
logótipo da Wondrwall Group

Resposta da Wondrwall Group

Good morning Charlotte. Thank you for your kind words. I will certainly make sure the Technical Support team hear your feedback!

Classificada 5 em 5 estrelas

This is my first time with Wondrwall…

This is my first time with Wondrwall and I have to say even though I had initial problems trying to set up myself, when James Davidson - engineer came out he was quick to sort it and get me up and running with the app, setting all my light switches, thermostat and alarm. Cam was also present on this visit out and he explained everything the app can do and I can honestly say they were both brilliant, professional and friendly. I would highly recommend not only wondrwall but their customer service is excellent. So far very happy 😊

19 de junho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer support

Recently had some technical issues with the system in my home. James was on hand over the phone to talk me through resolving the issues and my problems were fixed on the same day.

8 de junho de 2023
Opinião espontânea

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