Extremely happy with the panels. They look great, everyone who has been here has commented on them. Not that we put them in for other people, I love the fact we can try different arrangements of thing... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoOakwood Hill Industrial Estate, IG10 3TZ Loughton, England, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Prompt delivery and good backup service. I had a couple of damaged panels which after I sent in pictures of the damage, I was told I could could have a discount or have them replaced. I opted for the... Ver mais
A empresa respondeu
It isn't the first time I buy their acoustic panels. They are great quality but unfortunately this time all 6 panels arrived damaged. I appreciate that it is the delivery company's mistake but since t... Ver mais
A empresa respondeu
Great Website making ordering very easy. Customer service are very knowledgeable about their products , prompt delivery and quality products with excellent installation guides and advice if required.... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre WoodUpp - United Kingdom
Escrito pela empresa
At WoodUpp, we design products that make spaces feel extraordinary. From our signature acoustic panels to a growing range of accessories and interior solutions, everything we create is made to bring warmth, character, and calm to your environment.
We’re driven by a belief that great design should be both beautiful and functional—and that it should be built to last. Whether you’re styling a home, office, or commercial project, our products are easy to install, sustainably made, and designed to make a real impact.
We started WoodUpp because we saw a need for something better in the interior industry. Too many solutions are mass-produced, low quality, and forgettable. We're here to raise the bar—with craftsmanship, care, and a genuine commitment to doing things the right way.
We’re driven by a belief that great design should be both beautiful and functional—and that it should be built to last. Whether you’re styling a home, office, or commercial project, our products are easy to install, sustainably made, and designed to make a real impact.
We started WoodUpp because we saw a need for something better in the interior industry. Too many solutions are mass-produced, low quality, and forgettable. We're here to raise the bar—with craftsmanship, care, and a genuine commitment to doing things the right way.
Designed to Make People Feel Good
Escrito pela empresa
- At WoodUpp, we create acoustic panels that combine beautiful Danish design with practical sound absorption—perfect for homes, offices, and commercial spaces. All our products are crafted with care and a strong focus on sustainability, using high-quality materials that are easy to install and made to last. Whether you're after a modern, cozy vibe or need to tame the echo in a room, we’ve got you covered. We're proud to help people create spaces that look and sound great.
Informações de contacto
Oakwood Hill Industrial Estate, IG10 3TZ, Loughton, England, Reino Unido
- +44 208 089 9996
4,6
Excelente
206 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 93% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Gregg and Jay were friendly and efficient from start to finish
Gregg and Jay worked hard to ensure I got the correct product for my requirements and prior to making our final decision, Gregg was extremely helpful and efficient ensuring we got what was needed. He communicated perfectly with us and the whole experience was a very positive one. Thank you
4 de setembro de 2025
Resposta da WoodUpp - United Kingdom
Thanks so much for your kind words – we really appreciate you taking the time to leave a review.
Gregg and Jay will be really pleased to hear your feedback. They always go the extra mile to make sure customers get exactly what they need, so it’s great to know their efforts made a positive impact.
Thanks again for choosing us – and if you ever need anything in future, just give us a shout.
Not happy at all
Not happy at all. I placed my order for 2 acupanels on the 29/9/2025. I was sent an e-mail saying i would receive my order the following day (30/9/2025) between 8am & 6pm. Took my day off work to be in, and there is no sign of my order, no communication letting me know what is the problem with the delivery, nothing. Bad service in this respect 1 star. Will not use again
30 de setembro de 2025
Opinião espontânea
Resposta da WoodUpp - United Kingdom
I'm really sorry to hear about the missed delivery and completely understand your frustration, especially after taking the day off to be in. Our courier partner is usually fairly reliable when it comes to delivering on the date provided, but unfortunately, there can sometimes be unexpected delays due to things like traffic, vehicle breakdowns, or accidents.
That said, we’ve spoken with the courier this morning, and they’ve confirmed that your order is scheduled to go out for delivery again today. The driver is typically in your area between 12 and 3pm, so it should be with you shortly.
Again, I can only apologise for the inconvenience and appreciate your patience.
Would highly recommend
I ordered panels for an internal wall. Great communication, easy to order and the panels arrived within a few days. Easy to install and made such a difference to the room. Would highly recommend
21 de setembro de 2025
Opinião espontânea
Resposta da WoodUpp - United Kingdom
We’re so pleased to hear your new panels have transformed the room just as you hoped! It’s great to know the ordering and installation process was straightforward too — that’s exactly the experience we want for our customers. Thank you for sharing your results and for recommending us, it really means a lot.
The best company
The best company, Jay was so helpful and professional.
I received the items next day of my purchase.
Well packaged and beautiful wood panels and tv wall mounting.
I will buy more from the company as I have already planned, thanks .
16 de setembro de 2025
Opinião espontânea
Resposta da WoodUpp - United Kingdom
Wow, thank you so much for the kind words! 😊 I’m thrilled to hear that you’re happy with the panels and TV wall mounting—and that everything arrived so quickly! You’re making me blush here! 😅
It’s always a pleasure to help out, and I’m so excited that you’re already planning your next purchase. Can’t wait to see what you do with your next project!
Thanks again for choosing us, and if you ever need anything else, you know where to find me!
Great service, great product
Great service from Gregg, I made an error in my order and he rectified immediately, the product is great quality and looks fab!
15 de agosto de 2025
Resposta da WoodUpp - United Kingdom
Thank you so much for the lovely review! I’m glad I could sort the order mix-up right away, and it’s great to hear the product quality and look are spot on.
Product now installed
Product now installed. It is a brilliant finish and the product itself is beautifully manufactured. It colour is fantastic and the service from WoodUpp and the delivery company was extremely efficient.
14 de agosto de 2025
Resposta da WoodUpp - United Kingdom
Thank you so much for taking the time to leave such a fantastic review! We’re thrilled to hear that you’re happy with the finish and quality of the product, and it’s great to know that both the service from WoodUpp and the delivery went smoothly.
We really appreciate your kind words and hope the new installation adds that perfect touch to your space. If you ever need anything else or have any questions, don’t hesitate to reach out.
Ordering was easy
Ordering was easy, especially with the calculator tool. The product was straightforward to install and is of good quality. Would recommend.
13 de agosto de 2025
Resposta da WoodUpp - United Kingdom
Thank you so much for your kind words! We’re delighted to hear that you found the ordering process easy and the installation straightforward. It’s great to know you’re happy with the quality of the product, and we truly appreciate your recommendation.
Fantastic steel covers they enhance the…
Fantastic steel covers they enhance the look of the panels exceptionally, really stunning feature this finishes the panels as a feature wall very nicely. Would highly recommend 👌
11 de agosto de 2025
Resposta da WoodUpp - United Kingdom
Thank you so much for your wonderful review! We're thrilled to hear that the steel covers have enhanced the look of your panels and added that perfect finishing touch to your feature wall. We truly appreciate your recommendation and are so glad you're happy with the result!
Top quality
Looked around for wood panels and ended up getting 2 free samples from woodupp. I was impressed with the quality of the felt and wood so ordered 4 panels. They arrived very quickly and were well packaged, installation was quick and easy. Overall highly recommended.
4 de agosto de 2025
Resposta da WoodUpp - United Kingdom
Thank you so much for your kind review! We're thrilled to hear you were impressed with the quality of our products and that your order arrived quickly and in great condition. It's great to know the installation went smoothly and that you're happy with the final result.
We really appreciate your recommendation – it means a lot to us!
Brilliant Experience with Woodup
Woodup’s accessories are top quality, delivery was fast, and their customer service couldn’t be better. Highly recommended!
24 de julho de 2025
Resposta da WoodUpp - United Kingdom
Thank you so much for the fantastic review! We're so pleased to hear you're happy with the quality of our accessories, the fast delivery, and the service you received. Your recommendation means a lot to us!
I can’t recommend this company enough
I can’t recommend this company enough. Really good communication excellent product and fantastic customer service.
20 de agosto de 2025
Opinião espontânea
Resposta da WoodUpp - United Kingdom
Thank you so much for your amazing review! We're thrilled to hear you’re happy with the product and the service you received. Our team works hard to make sure everything runs smoothly, so your feedback really means a lot.
Beautiful quality to which other…
Beautiful quality to which other suppliers could not match!
We chose the beige felt with English Oak and it is stunning!!!
Great help to install - video advice and email communications thoughtful and every detail considered.
Very quick delivery and follow up to ensure we are happy.
Will definitely purchase accessories in the future and am confident in the quality finish to know not to bother looking elsewhere. Thank you woodup!
22 de julho de 2025
Resposta da WoodUpp - United Kingdom
Thank you so much for your kind words and wonderful review! We're absolutely thrilled to hear that you love the beige felt with English Oak combination – it's a stunning choice! 😊
It means a lot to us that you appreciated the quality, installation support, and communication throughout the process. We put a lot of care into every detail, so it’s incredibly rewarding to know it made a difference.
We can’t wait to welcome you back for accessories in the future. Thanks again for choosing WoodUpp and for your trust – we’re truly grateful!
Excellent speedy delivery and top quality product …
Excellent speedy delivery of samples and great quality product! Good Communication and follow up customer service too!
I will be using this company in the near future and highly recommend!
21 de julho de 2025
Resposta da WoodUpp - United Kingdom
Thank you so much for your wonderful feedback! We're thrilled to hear you were happy with the speedy delivery, product quality, and our customer service. It means a lot that you’d recommend us, and we look forward to welcoming you back 🌟
Resposta da WoodUpp - United Kingdom
Thank you so much for your kind words! We're delighted to hear that you love our products and that you had a smooth experience with our service. We truly appreciate your support and hope you enjoy your Woodupp product for many years to come! 🌟
Great product, easy to fit.
Good choice of wood, had several samples below finally choosing the rustic oak. Easy to install, just need to remember you may need a heavy duty stapler depending on where you cut it, I had one already so no issue for me. Screwed and glued, solid fixing, looks great.
15 de julho de 2025
Resposta da WoodUpp - United Kingdom
Thank you for your kind review! We’re so pleased to hear you enjoyed our selection of wood and found the installation process straightforward. Rustic Oak is a beautiful choice, and we’re glad it’s looking great in your space.
We really appreciate you sharing your experience, and we hope you enjoy your panels for many years to come!
Well worth the money!
Fantastic products! Products were neatly packaged, easy to install and the service / communication was brilliant throughout.
Looked at a lot of companies for this panelling and whilst you pay a bit more for these products, their quality is well worth it!
Will be purchasing some more accessories in the future and would highly recommend the company.
7 de julho de 2025
Resposta da WoodUpp - United Kingdom
Thank you so much for such a thoughtful and detailed review — it genuinely means a lot to us. We know there are plenty of options out there when it comes to panelling, so hearing that you not only chose us but also felt the quality justified the price is incredibly rewarding.
We put a lot of care into how our products are made, packaged and presented, so it's great to know that came through — and even better to hear that your installation was smooth. Our team works hard to make the whole experience as seamless as possible, so your kind words on our service and communication really hit home.
Just sensational from start to finish
Just sensational from start to finish. Service, communication, delivery, product and install. Can't recommend highly enough!!
30 de julho de 2025
Opinião espontânea
Resposta da WoodUpp - United Kingdom
Wow — what an amazing review! Thank you so much for taking the time to share this. Hearing that every part of the process—from first contact to final install—hit the mark for you is exactly why we do what we do. We put a lot into making the whole experience smooth, clear, and worth remembering, so your words truly mean a lot to the whole team.
Resposta da WoodUpp - United Kingdom
Short, sweet, and exactly the kind of feedback we love to hear — thank you! We pride ourselves on doing what we say we’ll do, and it’s great to know that came through clearly in your experience. If there's ever a next project, big or small, we’ll be ready.
Great company
Great company, high quality products, excellent communication, we are very satisfied and would recommend
2 de julho de 2025
Resposta da WoodUpp - United Kingdom
Thank you so much for the fantastic review! We're really glad to hear that you're happy not just with the quality of our products, but also with the communication and overall experience. It means a lot to us that you'd recommend us — that kind of feedback is exactly what we strive for. If you ever need anything or have questions down the line, we’re always here to help.
We are very pleased with the wood…
We are very pleased with the wood panels from Woodupp, they look luxurious onour bedroo wall. They were so easy to put up and it was easy to cut out the plug sockets using a jigsaw.
But I must say their customer service was extremely good. We had an issue with the delivery service who said the order was delivered when in fact it wasn’t. Greg and Jay were straight onto it and the issue was resolved very quickly. I would definitely recommend this company.
17 de julho de 2025
Opinião espontânea
Resposta da WoodUpp - United Kingdom
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you’re enjoying your WoodUpp panels and that they’ve added a luxurious touch to your bedroom.
It’s also great to know the installation went smoothly — and we’re especially glad that Gregg and Jay could step in quickly to sort out the delivery issue for you. Providing fast and effective support is something we take pride in, so your feedback means a lot to us.
Thank you again for recommending us — we truly appreciate it!
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.