Well, what can I say, my order got totally messed up and didn't receive the dough when promised which was hugely disappointing, and to be balanced woody openly admitted to this, apologised and un... Ver mais

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Leia as opiniões dos outros
This was my first time ordering from you, and even though we had a couple of little delivery hiccups, they were sorted so quickly —brilliant customer service. The dough is absolutely delicious... Ver mais
The dough looks fine but I would suggest looking at your delivery arrangements. When I've ordered similar frozen items from other suppliers, they have come with icepacks in a proper polystyrene foam i... Ver mais
The Neapolitan pizza dough is fantastic. We have a Gozney oven and usually make our own dough to use in it but this makes life a lot easier and the pizza's came out perfectly. We had issues wi... Ver mais
Informações sobre a empresa
Sobre Woody Oven
Escrito pela empresa
Woody Pizza Oven Kit
Neapolitan Pizza Dough Balls
Sourdough Pizza Dough Balls
Gluten Free Pizza Dough Balls
Voted "Best Wood Fired Pizza Oven" by BBC Good Food & "Best Value Pizza Oven" by Ideal Home.
If you have any queries or complaints please email: customersupport@woodyoven.com
Free Shipping Over £45 + Free Returns
FREE next day delivery (ex Saturday)
Informações de contacto
Unit 27, Wharf Street, WA1 2HT, Warrington, Reino Unido
- customersupport@woodyoven.com
- woodyoven.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 42% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Delivery Request isdues
I ordered 24 dough balls during the Black Friday sale for £34.99. Immediately after placing my order, I noticed the delivery was scheduled for 1-2 days, when I wouldn’t be home. I emailed customer service straight away explaining that no one would be available to receive the frozen dough balls during that timeframe, and asked if they could deliver later in the week to ensure the product wouldn’t spoil.
Customer service initially responded saying this wouldn’t be a problem and they’d arrange it. However, I then received a text confirming delivery for the exact dates I’d said I’d be away. I emailed again asking what was happening, they did respond advising if the dough was spoiled they would replace.
I responded with a request, and sent some further e-mails which took some time to respond. The comfort e-mail to confirm the action would help create a more rounded service. But they did resolve.

Resposta da Woody Oven
Woody Sourdough pizza dough:
Woody Sourdough pizza dough:
Tastes just like the £14 - £17 pizzas we used to buy. In fact even better as its become a family favourite to add our fave toppings (banana and red onion chutney for me!) Saved us a flippin fortune. With the price of food rising every week, this is a great way to save on your monthly food bill / weekly takeaway token. We love the taste and great ingredients. Woodys is BEST!!

Resposta da Woody Oven
Fantastic sourdough balls and great…
Fantastic sourdough balls and great customer service. We received the wrong order, which I’m sure is very unusual but was rectified without delay. We will continue to use this company for restaurant quality dough.

Resposta da Woody Oven
If you’re looking for a good portable pizza oven
If you’re looking for a portable, reasonably priced, capable outdoor pizza oven that can deliver wood‑fired style results, the Woody Oven is a very solid choice. It ticks most of the essential boxes: performance, versatility, value. The trade‑offs are mostly around user technique (fuel, temperature management) and ensuring you get a good delivery/assembly experience.

Resposta da Woody Oven
Don’t waste your time scrolling through others and just order!
Second order and review because it’s become a staple on the weekly menu! Amazing product and delivery first time which I was happy to spread the word about this company. Second order I received completely the wrong product but messaged customer service and the prompt response and efficiency to resolve the issue was second to none. Don’t bother looking anywhere else for pizza dough..this company is hands down the best in all areas!

Resposta da Woody Oven
The most amazing Sourdough pizza dough
The most amazing Sourdough pizza dough, making the best ever pizzas!! Great efficient service!

Resposta da Woody Oven
Excellent next day delivery as usual
Excellent next day delivery as usual. Dough ball’s still frozen. Looking forward to using them - I’ve had them before - they make great pizza!
Updated review satisfactory
Thank you for fulfilling my needs
Very much appreciated
Very tasty I prefer the sourdough base…
Very tasty I prefer the sourdough base also I think a 250g dough ball the perfect size.
Tasty dough and great customer service
Sourdough is very tasty. I had to buy another bag for the freezer immediately. Good customer service too after my Apple Pay auto-populated the incorrect address and they resolved quickly.
Great product
Great product
Excellent results from both dough types. Delivery speedy
prefer it to Gozney dough
prefer it to Gozney dough. less expensive, quicker delivery, and easier to use.
Great pizza dough and easy to use.
Great pizza dough and easy to use with perfect results every time.
Dough came semi frozen but was still ok so put it in the freezer before it thawed out fully.
Just follow the instructions on the website for a perfect pizza.
Great product and service
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