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Woody Oven Opiniões 

704
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Well, what can I say, my order got totally messed up and didn't receive the dough when promised which was hugely disappointing, and to be balanced woody openly admitted to this, apologised and un... Ver mais

Classificada 5 em 5 estrelas

This was my first time ordering from you, and even though we had a couple of little delivery hiccups, they were sorted so quickly —brilliant customer service. The dough is absolutely delicious... Ver mais

Classificada 4 em 5 estrelas

The dough looks fine but I would suggest looking at your delivery arrangements. When I've ordered similar frozen items from other suppliers, they have come with icepacks in a proper polystyrene foam i... Ver mais

Classificada 5 em 5 estrelas

The Neapolitan pizza dough is fantastic. We have a Gozney oven and usually make our own dough to use in it but this makes life a lot easier and the pizza's came out perfectly. We had issues wi... Ver mais

Informações sobre a empresa

  1. Área de churrascos
  2. Produção de produtos alimentares
  3. Jardim
  4. Serviço de encomenda de comida online

Sobre Woody Oven

Escrito pela empresa

Great pizza. Made simple. All the tools you need to make restaurant quality pizza at home. Experience high temperature with our award winning Pizza Oven or cook restaurant quality pizza using our Ready Made Pizza Dough Balls - Winner of a Great Taste award 2025.

Woody Pizza Oven Kit
Neapolitan Pizza Dough Balls
Sourdough Pizza Dough Balls
Gluten Free Pizza Dough Balls

Voted "Best Wood Fired Pizza Oven" by BBC Good Food & "Best Value Pizza Oven" by Ideal Home.

If you have any queries or complaints please email: customersupport@woodyoven.com

Free Shipping Over £45 + Free Returns

FREE next day delivery (ex Saturday)

Get Free Next Day Shipping on all orders exceeding £45

Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

704 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 42% das suas opiniões negativas

Geralmente responde dentro de duas semanas

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(704)

179 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

Delivery Request isdues

I ordered 24 dough balls during the Black Friday sale for £34.99. Immediately after placing my order, I noticed the delivery was scheduled for 1-2 days, when I wouldn’t be home. I emailed customer service straight away explaining that no one would be available to receive the frozen dough balls during that timeframe, and asked if they could deliver later in the week to ensure the product wouldn’t spoil.
Customer service initially responded saying this wouldn’t be a problem and they’d arrange it. However, I then received a text confirming delivery for the exact dates I’d said I’d be away. I emailed again asking what was happening, they did respond advising if the dough was spoiled they would replace.
I responded with a request, and sent some further e-mails which took some time to respond. The comfort e-mail to confirm the action would help create a more rounded service. But they did resolve.

25 de novembro de 2025
Opinião espontânea
logótipo da Woody Oven

Resposta da Woody Oven

Hello Micheal,

We are very busy at this time of year so responses can take a little longer than expected. I have read through the correspondence and the last message we sent you ended with this: If the dough cannot be delivered and stored in a freezer, get back in touch and we will happily replace this for you - we don't feel the review you have left us is warranted or justified.

We aim to dispatch every order as quickly as possible to ensure a fast and timely delivery, we have an estimated time of delivery on the product page and during checkout.

It would have been ideal if we could have delayed your order however our shipping team process orders very quickly and it had already left us - despite this we have already offered to replace your order (see above)

The replacement was scheduled to leave us tomorrow for your requested Thursday delivery. A member of our team will be in touch to discuss the ideal solution for you.

Kind regards,
James

Classificada 5 em 5 estrelas

Woody Sourdough pizza dough:


Woody Sourdough pizza dough:
Tastes just like the £14 - £17 pizzas we used to buy. In fact even better as its become a family favourite to add our fave toppings (banana and red onion chutney for me!) Saved us a flippin fortune. With the price of food rising every week, this is a great way to save on your monthly food bill / weekly takeaway token. We love the taste and great ingredients. Woodys is BEST!!

1 de novembro de 2025
Opinião espontânea
logótipo da Woody Oven

Resposta da Woody Oven

That's great to hear! Can't beat making pizza from scratch!

Thank you!

Classificada 5 em 5 estrelas

Fantastic sourdough balls and great…

Fantastic sourdough balls and great customer service. We received the wrong order, which I’m sure is very unusual but was rectified without delay. We will continue to use this company for restaurant quality dough.

10 de novembro de 2025
logótipo da Woody Oven

Resposta da Woody Oven

Glad we could get you order rectified and we're glad you enjoyed the dough.

Thank you.

Classificada 5 em 5 estrelas

If you’re looking for a good portable pizza oven

If you’re looking for a portable, reasonably priced, capable outdoor pizza oven that can deliver wood‑fired style results, the Woody Oven is a very solid choice. It ticks most of the essential boxes: performance, versatility, value. The trade‑offs are mostly around user technique (fuel, temperature management) and ensuring you get a good delivery/assembly experience.

3 de novembro de 2025
logótipo da Woody Oven

Resposta da Woody Oven

Enjoy, and feel free to send us your creations!

Thank you

Classificada 5 em 5 estrelas

Don’t waste your time scrolling through others and just order!

Second order and review because it’s become a staple on the weekly menu! Amazing product and delivery first time which I was happy to spread the word about this company. Second order I received completely the wrong product but messaged customer service and the prompt response and efficiency to resolve the issue was second to none. Don’t bother looking anywhere else for pizza dough..this company is hands down the best in all areas!

12 de novembro de 2025
Opinião espontânea
logótipo da Woody Oven

Resposta da Woody Oven

Glad we could get this rectified for you, hopefully next time theres no need to message in! Enjoy.

Thank you

Classificada 1 em 5 estrelas
logótipo da Woody Oven

Resposta da Woody Oven

Hello Gids,

Apologies there was some defrosting on your dough, however this is completely normal during transit and as long as the dough hasn't fully defrosted or began to prove and expand it's perfectly fine and safe to consume. Next time please don't hesitate to send us images of what you received and if there is an issue we will happily refund or replace the order.

Thank you

Classificada 2 em 5 estrelas

Arrived defrosted

20 de outubro de 2025
logótipo da Woody Oven

Resposta da Woody Oven

Hello Anita,

Apologies there was some defrosting on your dough, however this is completely normal during transit and as long as the dough hasn't fully defrosted or began to prove and expand it's perfectly fine and safe to consume. Thank you for sending us the images, after inspection we concluded that the dough was received as expected, and would make delicious pizza - we would love to hear how you got on.

Thank you

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