Well, what can I say, my order got totally messed up and didn't receive the dough when promised which was hugely disappointing, and to be balanced woody openly admitted to this, apologised and un... Ver mais
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Leia as opiniões dos outros
This was my first time ordering from you, and even though we had a couple of little delivery hiccups, they were sorted so quickly —brilliant customer service. The dough is absolutely delicious... Ver mais
The dough looks fine but I would suggest looking at your delivery arrangements. When I've ordered similar frozen items from other suppliers, they have come with icepacks in a proper polystyrene foam i... Ver mais
The Neapolitan pizza dough is fantastic. We have a Gozney oven and usually make our own dough to use in it but this makes life a lot easier and the pizza's came out perfectly. We had issues wi... Ver mais
Informações sobre a empresa
Sobre Woody Oven
Escrito pela empresa
Great pizza. Made simple.
All the tools you need to make restaurant quality pizza at home. Experience high temperature with our award winning Pizza Oven or cook restaurant quality pizza using our Ready Made Pizza Dough Balls - Winner of a Great Taste award 2025.
Woody Pizza Oven Kit
Neapolitan Pizza Dough Balls
Sourdough Pizza Dough Balls
Gluten Free Pizza Dough Balls
Voted "Best Wood Fired Pizza Oven" by BBC Good Food & "Best Value Pizza Oven" by Ideal Home.
If you have any queries or complaints please email: customersupport@woodyoven.com
Woody Pizza Oven Kit
Neapolitan Pizza Dough Balls
Sourdough Pizza Dough Balls
Gluten Free Pizza Dough Balls
Voted "Best Wood Fired Pizza Oven" by BBC Good Food & "Best Value Pizza Oven" by Ideal Home.
If you have any queries or complaints please email: customersupport@woodyoven.com
Free Shipping Over £45 + Free Returns
FREE next day delivery (ex Saturday)
Get Free Next Day Shipping on all orders exceeding £45
Informações de contacto
Unit 27, Wharf Street, WA1 2HT, Warrington, Reino Unido
- customersupport@woodyoven.com
- woodyoven.com
4,5
Excelente
704 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 42% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent quality dough
Excellent quality dough. Super convenient. Just pull what you need out of the freezer the night before. Bring to from temp 4 hours before using. Would highly recommend!
29 de setembro de 2025
Delivery unbelievably quick,
The quick delivery of the frozen dough balls.
Neopollitan dough can’t be beaten
Thank you
30 de setembro de 2025
Pizza heaven !!
Delivery prompt and dough in good condition . I was dubious about purchasing pre-made dough but did some research and went with Woodys . I bought both doughs and I was not disappointed, great consistency, rise and crisp allowed me to turn out a professional quality pizza so I will be coming back for more , good job !
6 de outubro de 2025
Brill
Second time I’ve used the dough which is brilliant, also bought a scraper and cutter which look great and are well made.
6 de outubro de 2025
I order the Sourdough balls
I order the Sourdough balls, and they are just the best, everyone in the house loves this dough, always have stock in my freezer.
6 de outubro de 2025
First time customer
Ordered pizza dough around 5pm Monday, received it 3pm Tuesday, was so easy to roll out and tasted great
29 de setembro de 2025
After defrosting at different…
After defrosting at different temperatures, the dough is unworkable and impossible to bake. I'm shocked that you even send such a product to a customer. I'm a pizza chef, so I know what I'm talking about.
15 de setembro de 2025
Resposta da Woody Oven
Hello Marcin,
Apologies you have had this experience. We have had a look at your order and you have purchased Gluten Free dough. Gluten Free dough is very different from conventional pizza dough. Gluten adds the structure and elasticity to normal pizza dough, Gluten Free dough can not be stretched in the same way. It must be flattened and then lightly rolled, parchment paper will help you to transfer it to the pizza peel.
A member of our team will be in touch to provide some assistance and guidance.
Thank you,
Team Woody
Resposta da Woody Oven
Thank you for the kind words.
Enjoy!
great sourdough pizza balls
great product! Love the Sourdough pizza balls.
super quick delivery too
10 de setembro de 2025
Resposta da Woody Oven
Thank you Lucas! Enjoy!
Great pizza and top notch customer service.
I have used Woody oven doughs a couple of times. They are the best ones we have had. They are nice and sticky (IYKYK), easy to shape, cook well and taste amazing. Our second delivery arrived late - completely DPDs fault. They immediately sent out a new batch quickly and I had a phone call from Woody oven apologising. Their customer service is as good as the pizza tastes ( nearly 😆).
11 de setembro de 2025
Resposta da Woody Oven
Hello Helen, Apologies you never received your order, however as you suggested this is a courier issue, it left our facility on time but the driver failed to deliver. A member of our team will be in touch to get your order replaced.
Thank you,
Team Woody
Good experience and dough
Made a simple error on my order, it was fixed before I could recheck my emails with a new delivery arriving the next day. Very good service and very good dough as well!
10 de setembro de 2025
Resposta da Woody Oven
Thank you Jags, glad we could get this rectified. Enjoy!
Excellent service
Excellent service
Delivered within 24 hours, will definitely order again
9 de setembro de 2025
Resposta da Woody Oven
Thank you David. Enjoy the dough.
Keep at it
Our 1st attempt was awful but we stuck with it and now can make reasonable pizzas . The dough is delicious so there’s no criticism at all ( just our inability to get the job done 🤦♀️) . I’m sure we will perfect the technique with practice and guidance from the guys at Woody Oven
1 de setembro de 2025
Resposta da Woody Oven
Practice certainly does make perfect! You'll get there eventually, if you need any tips please don't hesitate to reach out.
Team Woody
Really great service and so easy to…
Really great service and so easy to make fantastic pizza every time.
9 de setembro de 2025
Some parts of oven had broken
Some parts of oven had broken , new parts sent the day after I had reported it , exceptional service .
3 de setembro de 2025
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